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Following Email Etiquette

Following Email Etiquette

    In Simplifying Your Information Intake, we looked at strategies to reduce the amount of email you need to deal with, and how to deal with what’s left much faster. Anyone who undertakes the task of clearing out their inbox for good and getting a handle on their email habits inevitably discovers that the biggest reason email is plaguing so much of their time is the amount of unnecessary or badly written email being sent their way by others.

    Here at Lifehack we like to help you become more productive, but there’s something to be said for helping others become more productive – after all, if you can make the life of your coworkers, friends and family a bit easier, isn’t it more likely they’ll return the favor?

    So, in this article we’ll look at the email etiquette that you can follow to inspire world peace and harmony and end famine. Email can make life so much easier compared to the inconvenient snail mail or the inefficient phone call, but it can also be the source of all sorts of stress. Perhaps if everyone followed these guidelines, the world really would be a happier place!

    Use Descriptive Subject Lines

    Well-crafted, descriptive subject lines are essential to being able to process email quickly. If you have to open each email just to figure out what it’s about, you can’t prioritize their responses as efficiently. While you might think the email you’re sending is the most important for the recipient to reply to, it may be way down the list for them – they know what they need to get done with the most urgency, so let them be the judge and state plainly what the message is about.

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    Ask yourself if you’d understand the purpose of the email based on the subject heading alone before settling on one, and make sure it is concise, clear and scannable. Don’t use awkward phrasing or unusual words, because they take more time to re-read and understand, hence increasing the amount of time it takes your recipient to process the message.

    Brevity is Your Friend

    Have you ever received one of those emails that never seems to end? The one that goes on for pages and pages, yet by the time you finish you feel like you’ve learned nothing?

    Have you ever sent one?

    I bet the answer is yes on both counts. We’ve all received them, and we’ve all been guilty of sending them at least once or twice before. But there’s also the serial ramblers who do this every time they hit the Compose button.

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    In 90% of cases, email that is more than a page long is too long. Unless you’re explaining complicated concepts or providing detailed instructions (because they’ve been asked for or need to be communicated for a reason), then get back to the core of your message and communicate it quickly.

    In my experience the kind of person who sends an opus for each email is the kind of person who assumes everyone is less intelligent than themselves or feels the need to explain completely irrelevant things. For instance, if you’re a graphic artist, you don’t need to explain the techniques used to create an image for a client when you hand over the work. They don’t care; that’s why they hired you instead of figuring it out for themselves.

    But Don’t Be Too Brief

    Context is important; when you deal with email all the time, it’s easy to forget what you’ve sent out in the last few days. When people remove your message from their reply completely, or fail to include key details in a message, confusion ensues and more back-and-forth is required to sort it out.

    When replying to messages, clip off as much of the previous email as you can while keeping key sentences quoted in your reply. Ensure you provide contextual details that may seem self-evident to you, but not to the recipient – this is especially true when you’re emailing lecturers. Your course is not the only one they teach, most of the time!

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    Don’t CC if You Don’t Have a Reason

    Ah, the terminal case of misplaced carbon copies. Before you inflict this painfully irritating malady on someone, you’ve got to go back and have a good look and ask yourself if it’s necessary. From experience, I’d say about 90% of messages I’ve received where I’m not in the To: field but the CC: field were completely and totally useless to me.

    “Just keeping you in the loop” is a frequent reason given for doing this, and while there are sometimes cases where this is a good idea, for the most part you shouldn’t send someone an email unless you want them to take action on it

    Reply-All Isn’t Always Necessary

    Someone asks their whole mailing list for advice. The whole mailing list uses reply-all to give said advice. You get the pleasant surprise of tens, hundreds, or even thousands of totally unwanted emails. Reply-all is there for a reason and can be useful, but it’s yet another feature of email that’s rarely used for any good reason at all.

    Whether the boss sends you and three other guys an email asking what time the serial bus arrives (I’ve read too much Dilbert) or your 13 year old niece/daughter/cousin/sister has sent out yet another chain mail and you want to tell her off, don’t use reply-all. Don’t punish anyone more than they already have been!

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    Use BCC for Bulk Mail

    Speaking of little girls who make liberal use of the forward button, if you absolutely must send a bulk mail to your address book, always, always use the BCC field. It’s a basic privacy measure and not only prevents your recipients from receiving endless spam as a result of your carelessness (who doesn’t already?), but shows your recipient you have respect for their privacy and some intellect.

    I always feel somewhat more amicable to a mass-mailer who has bothered to use a BCC, even on an internal email.

    And, of course…

    Don’t Use The Forward Button

    The good old forward button. Whenever you receive a once-in-a-lifetime offer to have your love interest call and ask you on a hot date, it’s the forward button that lets you send it on to fifteen people and have it come true. Sounds like something you do often? In that case, I really hate you.

    If it’s not chain mail, it usually boils down to another case of “just keeping you in the loop” that’s not usually necessary; don’t bother unless someone requires the specific information in the forwarded message to complete their job.

    Email can be a massive waste of time. Help others cut their email time down and you’ll inevitably spend less time on it yourself.

    More by this author

    Joel Falconer

    Editor, content marketer, product manager and writer with 12+ years of experience in the startup, design and tech digital media industries.

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    Last Updated on March 25, 2020

    How to Crush Your Lack of Motivation and Always Stay Motivated

    How to Crush Your Lack of Motivation and Always Stay Motivated

    How many times have you not achieved your goals and let yourself down due to your lack of motivation? When you’re not wallowing in sadness and self-pity, you are too busy procrastinating till you can’t anymore and before you know it, you are part of vicious cycle of anxiety and stress.

    Whether it’s losing weight or bringing your business to fruition – motivation is essential for growth and success in every sphere of our lives.

    That said, it is not easy staying motivated. In order to constantly stay motivated, you need to take ownership of your life and consciously make efforts in that direction.

    Well, it’s never too late to take matters in your hands and change the course of your life. Here are 11 effective ways to crush your lack of motivation and always stay motivated:

    1. Write Your Goals

    The power of writing goals down has always been underestimated. Why write when you can remember, right? Wrong.

    Our thoughts are all over the place and the first step to achieve your goals is to organize your thoughts. So, write your goals down, however big or small they might be. Make them as specific as possible and assign deadlines to each of them.

    As you write them down and revisit them regularly, they get further drilled in your head, taking you closer to your goals. Doing this small exercise helps you to remain focused, motivated and lets you track your progress with ease.

    Start today – take to your laptop or a diary and get down to writing what you wish to achieve in life.

    2. Beat Procrastination

    Your lack of motivation and procrastination go hand in hand. Every time you procrastinate, your motivation levels take a greater hit. The only way to bring an end to this loop is to stop procrastinating.

    Next time you find yourself putting off something for ‘later’, stop and assess the reasons behind it. Get to the root of the cause and eliminate it in order to overcome this poor habit of procrastinating which is sabotaging your life and mental health.

    Take a look at this guide and learn how to beat procrastination:

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    What Is Procrastination (And the Complete Guide to Stop Procrastinating)

    When you finally overcome procrastination, you will realize the positive impact it has on your mood and motivation levels.

    3. Celebrate Small Wins

    In the quest to achieve the bigger goals in life, we often forget to celebrate the smaller wins along the way. An achievement is an achievement – be it big or small, it deserves to be acknowledged and celebrated.

    Finished a project on time? Reward yourself. Managed to run on the treadmill for a good one hour? Pat yourself on the back. Found time to meditate? Celebrate it.

    It is these small achievements that reinstate that we are on the right path and take us one step closer to the bigger goals.

    So, get into the habit of recognizing and appreciating small wins. You will be surprised to see how this practice helps you stay motivated.

    4. Practice Gratitude

    It’s easier to whine about what we don’t have rather than counting our blessings. Isn’t it?

    Making gratefulness a part of your life is a very important step to retain high motivational levels. It revitalizes our spirits and renews our enthusiasm for life.

    So, how do you practice gratitude? For starters, keep a gratitude journal to jot down what you are grateful for, express your gratitude to people you love and spread positivity wherever you go. If you need some inspiration to be thankful for, here it is:

    60 Things To Be Thankful For In Life

    By doing so, you begin to focus more on what you have rather than what you don’t and that is a great start to stay motivated.

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    5. Be Optimistic

    Life is not always hunky dory. There will be bad days when things aren’t going in your favor, when you feel lost and all you want to do is give up.

    At such times, instead of letting negativity take over your life, adopt an optimistic approach to life. Quit overthinking, ask the right questions and focus on finding solutions.

    Yes, there will be hurdles along the way but if you hang on to positive affirmations and hopes, the journey will be a lot smoother. So, with every passing day, sow the seeds of positivity and you are sure to build a positive environment around you.

    6. Don’t Dwell on the Past

    A lot of times, our lack of motivation stems from the habit of dwelling on the past. This gives rise to fear and regrets, preventing us from making progress in the present day.

    Dwelling on the past is nothing but a waste of time. Understand that the past is long gone, and you cannot do anything to change that.

    What you can do is make your present day worthwhile. Instead of looking back and having regrets, learn from your mistakes, forgive yourself and move on.

    So, the next time you find your mind wandering off to the past, be determined to change the way you think and consciously concentrate on living in the present. This guide can help you:

    10 Simple Steps To Let Go Of The Past

    7. Face your Fears

    You can never find motivation where there is fear. Identify the fear that is pulling you back and tackle it.

    If you don’t face your fear head on, you cannot expect to conquer it and renew your motivation.

    Ask yourself: What is stopping you? What are you scared of?

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    Once you accept your fear, you can work on an action plan and think of solutions to overcome it. This article will give you some effective tips on conquering your fears:

    How to Overcome Your Irrational Fears (That Stop You from Succeeding)

    Seek external help if required but don’t choose to turn a blind eye over your fears – it will only aggravate matters.

    8. Visualize your Success

    You must have heard the famous quote, ‘see it to believe it’. That is exactly what visualization is about.

    One of the most effective self-motivation techniques, visualizing the process to your desired outcome helps you move in a positive direction and achieve your goal.

    Close your eyes and focus all your energies on the minutest of details that will take you where you want to reach. Doing this exercise everyday inspires you to keep going and not lose hope. The vision of attaining success will drive you to do better while instilling belief and confidence.

    9. Find Inspiration

    Can’t seem to find inspiration inwards? Don’t panic. There are plenty of external sources to gain inspiration from.

    From motivational books and quotes to speeches, films and apps – it is a good idea to take help from motivational material to rekindle your spirits and regain your motivation.

    Everyone is wired differently. For instance, a self-help book might work for your friend, but it might do nothing to move you. So, find what inspires you and turn to it when you are in desperate need for motivation.

    Finding inspiration externally fills you with hope and sometimes that is all you need.

    10. Enjoy Downtime

    You are clearly exhausted with all the running you’re doing in life. So much, that you don’t even have time to stop and think what’s causing you so much unhappiness. All you know is that you are lacking motivation and everyday seems to have become a struggle.

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    Now, that’s certainly not how you should live the rest of your life.

    You need to schedule downtime for yourself, relax and give your mind and body some rest. Take a vacation, indulge in hobbies, meet some friends, put your hair down and stop with all the overthinking. It is important to do things that make you happy in order to think clearly and stay motivated.

    11. Meditate Regularly

    Meditation lets you take control of your mind. It improves focus and concentration while helping you relax.

    Whenever you have had a tough day or find your thoughts going places, the best way to calm yourself down is by closing your eyes and meditating. It helps you to remove all the unnecessary frills in life and keeps you on the right track.

    Include meditation in your daily schedule and you are sure to see an improvement in your productivity and motivation.

    The Bottom Line

    Practicing these simple exercises isn’t the tough part, what’s tough is religiously doing them every day.

    However, don’t expect to get rid of your lack of motivation overnight. There will still be days when you will be low on energy but by making these conscious efforts to stay motivated, you are sure to see a vast change in your perspective and your response to bad days.

    So, start today and be committed to making a positive change in your life.

    More Tips About Staying Motivated

    Featured photo credit: Sonnie Hiles via unsplash.com

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