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Defusing a Relationship Bomb

Defusing a Relationship Bomb
Defusing a Relationship Bomb

    Relationship Bombs. We hit them all of the time – or rather they hit us. They are tensions ready to snap, anger ready to boil over or cold, calculated vengeance waiting for opportunity. A relationship bomb is on the brink of exploding in most confrontations because people simply don’t understand each other.

    This is our first mistake. We look at a conflict and all we can see is an incident or a situation that can be solved. We are in an angry altercation with someone and we try to fix it straight away by doing something. Practical measures might have stopped the problem before it happened, but now it is too late. Really, the only way to make peace is to defuse the bomb first, and here is how it is done.

    Try this example. You sit down at your colleague’s work station to quickly check something while the service guy works on your computer. You close a window and temporarily lose a file for your colleague and she is furious. Of course you can offer to search around and retrieve it but she won’t listen. Her blood is boiling, her pulse is rising and it looks like any minute you might see Mt. Vesuvius erupting through her eyes. Practical solutions are not going to help because you simply don’t understand how she feels. It is not about the lost file anymore. There is something going on in her personal world that is making the bomb tick.

    The only solution is to deal with the understanding issue before it gets out of hand. The best way to do this, and walk away with a productive relationship, takes time. If you don’t have the time, then try some other way to make peace but you are going to lose in the long run. Until we try to understand the other person, an issue will never be fully solved, and may well come back to bite us later.

    Here is one way to make sure you understand the other person. I call it Tedious Reflection, simply because it is tedious and it involves reflecting what you hear from the other person. This is not the same as the manipulative reflection that is supposed to build rapport with others. All we are doing here is asking if we understand the other person. If we don’t then we ask again and again and again slowly getting closer and closer to full understanding.

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    So you lose your colleague’s file and you carefully ask her:

    You: “Can I solve this by finding your file for you? Will that make everything OK ?”

    Sue: “Of course it won’t, you lazy………”

    You: “So is the problem that I am a lazy….”

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    Sue: “No, that just makes you lose files. The problem is that this is the fourth time that…”

    You: “So is the problem that people keep abusing your generosity?”

    Sue: “No I haven’t been generous, it is just that they assume that I will be.”

    You: “So people have just been walking in here and using your desktop like I did.”

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    Sue: “Yes, and they wouldn’t have done that if I was a jerk like Steven”

    and so it goes on, and after a tedious process of dragging the understanding out of your colleague, her tempo gradually reduces, her colour changes back to normal and she visibly relaxes a little. At the end, you understand that the actual incident was just the flash-point. Really she cared very little about the file and so finding it again was not a big issue. It all came down to a bunch of other things happening in her world that now you have a better understanding of.

    This sort of confrontation is not for the weak-hearted because you may cop a lot of anger along the way. In effect, what you are asking is “What is making you angry?”. The problem with this is that only part of any situation is actually directly related to you. Usually there will be contributing factors from all over the place that you will be hit with, in the flurry of communication.

    You will never reach 100% understanding with another human unless you are physically joined by the brain. The best that you can hope for is maybe 90%. But this is a lot better than most people ever experience in their haste. You will know you are there, when you carefully ask your colleague. “Have I got this right? Do I understand correctly? You feel…..” and then they agree. That is close enough for what we want. If the other person is ready to agree that you have heard and understood them, then solving the practical things will be easy.

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    The whole process may have been tedious and time consuming. You may have felt awkward and embarrassed. No matter what, you will walk away with a defused Relationship Bomb, a way towards a workable solution to the underlying problem, and probably a strengthened and trusting relationship. If nothing else, this exercise will show that you have integrity in your relationships and that you are trying to set up a way that you can both walk away with dignity.

    Try it today.

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    Last Updated on January 18, 2019

    7 Ways To Deal With Negative People

    7 Ways To Deal With Negative People

    Some people will have a rain cloud hanging over them, no matter what the weather is outside. Their negative attitude is toxic to your own moods, and you probably feel like there is little you can do about it.

    But that couldn’t be farther from the truth.

    If you want to effectively deal with negative people and be a champion of positivity, then your best route is to take definite action through some of the steps below.

    1. Limit the time you spend with them.

    First, let’s get this out of the way. You can be more positive than a cartoon sponge, but even your enthusiasm has a chance of being afflicted by the constant negativity of a friend.

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    In fact, negativity has been proven to damage your health physically, making you vulnerable to high levels of stress and even cardiac disease. There’s no reason to get hurt because of someone else’s bad mood.

    Though this may be a little tricky depending on your situation, working to spend slightly less time around negative people will keep your own spirits from slipping as well.

    2. Speak up for yourself.

    Don’t just absorb the comments that you are being bombarded with, especially if they are about you. It’s wise to be quick to listen and slow to speak, but being too quiet can give the person the impression that you are accepting what’s being said.

    3. Don’t pretend that their behavior is “OK.”

    This is an easy trap to fall into. Point out to the person that their constant negativity isn’t a good thing. We don’t want to do this because it’s far easier to let someone sit in their woes, and we’d rather just stay out of it.

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    But if you want the best for this person, avoid giving the false impression that their negativity is normal.

    4. Don’t make their problems your problems.

    Though I consider empathy a gift, it can be a dangerous thing. When we hear the complaints of a friend or family member, we typically start to take on their burdens with them.

    This is a bad habit to get into, especially if this is a person who is almost exclusively negative. These types of people are prone to embellishing and altering a story in order to gain sympathy.

    Why else would they be sharing this with you?

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    5. Change the subject.

    When you suspect that a conversation is starting to take a turn for the negative, be a champion of positivity by changing the subject. Of course, you have to do this without ignoring what the other person said.

    Acknowledge their comment, but move the conversation forward before the euphoric pleasure gained from complaining takes hold of either of you.

    6. Talk about solutions, not problems.

    Sometimes, changing the subject isn’t an option if you want to deal with negative people, but that doesn’t mean you can’t still be positive.

    I know that when someone begins dumping complaints on me, I have a hard time knowing exactly what to say. The key is to measure your responses as solution-based.

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    You can do this by asking questions like, “Well, how could this be resolved?” or, “How do you think they feel about it?”

    Use discernment to find an appropriate response that will help your friend manage their perspectives.

    7. Leave them behind.

    Sadly, there are times when we have to move on without these friends, especially if you have exhausted your best efforts toward building a positive relationship.

    If this person is a family member, you can still have a functioning relationship with them, of course, but you may still have to limit the influence they have over your wellbeing.

    That being said, what are some steps you’ve taken to deal with negative people? Let us know in the comments.

    You may also want to read: How to Stop the Negative Spin of Thoughts, Emotions and Actions.

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