“Anything worth having is worth working for. Persistence is often the defining quality between those who fail and those who succeed.”
—On Ho‘omau, the Hawaiian value of persistence and perseverance, in Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business
Persistence is one of those work qualities that we universally value in business. We believe that the obstacles which test us can actually make us stronger. However I have also found that persistence is something managers don’t articulate very well in coaching their staff. If we want to encourage those we manage so that they dig deep, calling on their innate talents, we have to say more than, “try it again.”Advertising
These are all coaching statements connected to what I’ve come to think of as “the battle cry” of Ho‘omau, persistence and perseverance:
“Giving up is just one option when things don’t turn out the way we had hoped; let’s figure out our other options.”
“Are we doing this again, or are we doing this better? How can we do it better?”
“Are there any ideas you can share with me? Maybe if we talk them through, we can figure something out together.”
And perhaps the best one of all:
“How can I help you or support you? Are there any other tools you might need which would make a difference?”
Coaching persistence is part of helping people come up with options they can choose from in making their best decision. People are more apt to invest in and be committed to their own decisions than they are to following the marching orders of a leader—even a leader they respect and trust to make decisions for them.
Why coach decision-making?
Increased confidence in decision-making leads to increased confidence in seizing initiative.
Increased confidence in seizing initiative results in increased action and performance.
Persistent, smart action in work performance will usually reveal a person’s innate talents and strengths; they will repeat doing what they do best.
And their best is what you want, isn’t it?Advertising
Rosa Say, author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business and the Talking Story blog. Rosa is founder and head coach of Say Leadership Coaching, a company dedicated to bringing nobility to the working arts of management and leadership.
Rosa’s Previous Thursday Column was: The 10 Beliefs of Great Managers (and why Managers Matter).Advertising
Last Updated on December 2, 2018
7 Public Speaking Techniques To Help Connect With Your Audience
When giving a presentation or speech, you have to engage your audience effectively in order to truly get your point across. Unlike a written editorial or newsletter, your speech is fleeting; once you’ve said everything you set out to say, you don’t get a second chance to have your voice heard in that specific arena.
You need to make sure your audience hangs on to every word you say, from your introduction to your wrap-up. You can do so by:
1. Connecting them with each other
Picture your typical rock concert. What’s the first thing the singer says to the crowd after jumping out on stage? “Hello (insert city name here)!” Just acknowledging that he’s coherent enough to know where he is is enough for the audience to go wild and get into the show.
It makes each individual feel as if they’re a part of something bigger. The same goes for any public speaking event. When an audience hears, “You’re all here because you care deeply about wildlife preservation,” it gives them a sense that they’re not just there to listen, but they’re there to connect with the like-minded people all around them.
2. Connect with their emotions
Speakers always try to get their audience emotionally involved in whatever topic they’re discussing. There are a variety of ways in which to do this, such as using statistics, stories, pictures or videos that really show the importance of the topic at hand.
For example, showing pictures of the aftermath of an accident related to drunk driving will certainly send a specific message to an audience of teenagers and young adults. While doing so might be emotionally nerve-racking to the crowd, it may be necessary to get your point across and engage them fully.
3. Keep going back to the beginning
Revisit your theme throughout your presentation. Although you should give your audience the credit they deserve and know that they can follow along, linking back to your initial thesis can act as a subconscious reminder of why what you’re currently telling them is important.
On the other hand, if you simply mention your theme or the point of your speech at the beginning and never mention it again, it gives your audience the impression that it’s not really that important.
4. Link to your audience’s motivation
After you’ve acknowledged your audience’s common interests in being present, discuss their motivation for being there. Be specific. Using the previous example, if your audience clearly cares about wildlife preservation, discuss what can be done to help save endangered species’ from extinction.
Don’t just give them cold, hard facts; use the facts to make a point that they can use to better themselves or the world in some way.
5. Entertain them
While not all speeches or presentations are meant to be entertaining in a comedic way, audiences will become thoroughly engaged in anecdotes that relate to the overall theme of the speech. We discussed appealing to emotions, and that’s exactly what a speaker sets out to do when he tells a story from his past or that of a well-known historical figure.
Speakers usually tell more than one story in order to show that the first one they told isn’t simply an anomaly, and that whatever outcome they’re attempting to prove will consistently reoccur, given certain circumstances.
6. Appeal to loyalty
Just like the musician mentioning the town he’s playing in will get the audience ready to rock, speakers need to appeal to their audience’s loyalty to their country, company, product or cause. Show them how important it is that they’re present and listening to your speech by making your words hit home to each individual.
In doing so, the members of your audience will feel as if you’re speaking directly to them while you’re addressing the entire crowd.
7. Tell them the benefits of the presentation
Early on in your presentation, you should tell your audience exactly what they’ll learn, and exactly how they’ll learn it. Don’t expect them to listen if they don’t have clear-cut information to listen for. On the other hand, if they know what to listen for, they’ll be more apt to stay engaged throughout your entire presentation so they don’t miss anything.
Featured photo credit: Flickr via farm4.staticflickr.com