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Choose Values

Choose Values

I’ve been noticing some very nostalgic longing in the “Most Wanted” lists of several managers. When it comes to discussions about what could be, they talk about wanting an increased sense of responsibility, better reliability and dependability, honesty and integrity, humility and a hunger to do whatever it takes to learn, grow, and improve. What they are longing for, are those good, “old fashioned” values in the innate character of their staff.

They want these things with good reason. If I had to choose just one from that signs-on-the-wall framed triad of mission, vision, and values for my manager’s toolbox at work, regardless of the kind of company or industry I was in, I would choose values.

Why? Values determine behavior.

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When you a) choose the values which will be the hallmark of the character found within your company, and b) you align all your operational systems and processes with those values, c) creating a workplace where people thrive when they practice them, you then get the performance which separates winners from everyone else.

When you choose the right values, you get everything else you need to be successful —including those other two; vision and mission.

Ah, but there’s the rub; what are the “right” values?

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“To manage with Aloha is to draw out the best performance of your own management practice from the values that are inherent in your nature and a match for the demands of your business. To be a great manager, is to realize your success depends on the people you manage, and they are driven by their values just as much as you are. You have to respect their culture, and learn to speak the language of their values. In all likelihood, their values will match up with your own much more than you think.”
Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business

There is no magic formula in choosing value statements in companies; the right values for one company are not necessarily those which will work best for another. The reason is simple: The people are different.

The values of a company begin to take shape when that first dream happens in the consciousness of that company’s founders, because they had a vision of how something they are extremely passionate about can come to be within a business built to make their vision happen. After that, it’s about enlistment; the founders look for the right partnerships in the assistance they’ll need to work out the nuts and bolts of their mission. If they are wise, they interview for values which will match or complement their own, in staff, in suppliers and industry partners, and even in customers.

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Don’t get overwhelmed by the enormity of what you need to do at work. When you have to choose the next best thing to work on, choose values.

I write here at Lifehack.org every Thursday; we’ll talk about this more in the weeks ahead.

Related articles:
Choose your values, honor your sense of self.
ROV Coaching: Gain Return on your Values.
Mission and Vision; What’s the Difference?

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Rosa Say

is the author of Managing with Aloha, Bringing Hawaii’s Universal Values to the Art of Business and the Talking Story blog. She is the founder of Say Leadership Coaching, a company dedicated to bringing nobility to the working arts of management and leadership. Her most recent online collaboration effort is JJLN: the Joyful Jubilant Learning Network. For more of Rosa’s ideas, click to her Thursday columns in the archives; you’ll find her index in the left column of www.ManagingWithAloha.com


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Last Updated on December 2, 2018

7 Public Speaking Techniques To Help Connect With Your Audience

7 Public Speaking Techniques To Help Connect With Your Audience

When giving a presentation or speech, you have to engage your audience effectively in order to truly get your point across. Unlike a written editorial or newsletter, your speech is fleeting; once you’ve said everything you set out to say, you don’t get a second chance to have your voice heard in that specific arena.

You need to make sure your audience hangs on to every word you say, from your introduction to your wrap-up. You can do so by:

1. Connecting them with each other

Picture your typical rock concert. What’s the first thing the singer says to the crowd after jumping out on stage? “Hello (insert city name here)!” Just acknowledging that he’s coherent enough to know where he is is enough for the audience to go wild and get into the show.

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It makes each individual feel as if they’re a part of something bigger. The same goes for any public speaking event. When an audience hears, “You’re all here because you care deeply about wildlife preservation,” it gives them a sense that they’re not just there to listen, but they’re there to connect with the like-minded people all around them.

2. Connect with their emotions

Speakers always try to get their audience emotionally involved in whatever topic they’re discussing. There are a variety of ways in which to do this, such as using statistics, stories, pictures or videos that really show the importance of the topic at hand.

For example, showing pictures of the aftermath of an accident related to drunk driving will certainly send a specific message to an audience of teenagers and young adults. While doing so might be emotionally nerve-racking to the crowd, it may be necessary to get your point across and engage them fully.

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3. Keep going back to the beginning

Revisit your theme throughout your presentation. Although you should give your audience the credit they deserve and know that they can follow along, linking back to your initial thesis can act as a subconscious reminder of why what you’re currently telling them is important.

On the other hand, if you simply mention your theme or the point of your speech at the beginning and never mention it again, it gives your audience the impression that it’s not really that important.

4. Link to your audience’s motivation

After you’ve acknowledged your audience’s common interests in being present, discuss their motivation for being there. Be specific. Using the previous example, if your audience clearly cares about wildlife preservation, discuss what can be done to help save endangered species’ from extinction.

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Don’t just give them cold, hard facts; use the facts to make a point that they can use to better themselves or the world in some way.

5. Entertain them

While not all speeches or presentations are meant to be entertaining in a comedic way, audiences will become thoroughly engaged in anecdotes that relate to the overall theme of the speech. We discussed appealing to emotions, and that’s exactly what a speaker sets out to do when he tells a story from his past or that of a well-known historical figure.

Speakers usually tell more than one story in order to show that the first one they told isn’t simply an anomaly, and that whatever outcome they’re attempting to prove will consistently reoccur, given certain circumstances.

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6. Appeal to loyalty

Just like the musician mentioning the town he’s playing in will get the audience ready to rock, speakers need to appeal to their audience’s loyalty to their country, company, product or cause. Show them how important it is that they’re present and listening to your speech by making your words hit home to each individual.

In doing so, the members of your audience will feel as if you’re speaking directly to them while you’re addressing the entire crowd.

7. Tell them the benefits of the presentation

Early on in your presentation, you should tell your audience exactly what they’ll learn, and exactly how they’ll learn it. Don’t expect them to listen if they don’t have clear-cut information to listen for. On the other hand, if they know what to listen for, they’ll be more apt to stay engaged throughout your entire presentation so they don’t miss anything.

Featured photo credit: Flickr via farm4.staticflickr.com

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