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Buzzwords Are Disposable, Human Beings Are Not

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Buzzwords Are Disposable, Human Beings Are Not

European Honey Bee Touching Down by autan.

    Photo by autan

    Every month, there are new business books on the market promising “secrets & insights” into “exciting change” which is happening… right now! They often use curiosity-baiting phrases like “Learn how [BUZZWORD] is transforming the way we communicate” or “Use the power of [ANOTHER BUZZWORD] to engage your customers”.

    Buzzwords include but aren’t limited to “Web 2.0”, “virtual worlds”, and just about anything with “social” and “media” in them — “social media”, “social networks”, and “rich media” are fair game. If you’re smiling after reading that sentence, then you already know how true this is.

    Buzzwords used badly

    Just like delicious food is gladly eaten and digested before being excreted, buzzwords get used up. They even get turned into silly games, like Buzzword Bingo. The importance of realizing this is: absolutely avoiding buzzwords is foolish and impractical. It limits your ability to relate to others, since many people, including some of your colleagues, do jump buzzword bandwagons. You can’t escape buzzwords if you want to make progress in a modern work environment. A better approach: control the words, use them meaningfully, and don’t insert them as vapid filler.

    “The basic tool for the manipulation of reality is the manipulation of words. If you can control the meaning of words, you can control the people who must use the words.” –Philip K. Dick, awesome sci-fi author

    Buzzwords repackage classic notions in new forms

    Ever since our ancestors hunted in the wilderness instead of making a trip to the supermarket, we’ve been telling stories. Whether scribbled on papyrus or streamed via YouTube, we also love to share those stories — and the same stories keep being retold with contemporary twists. Why? First, because the core principles work well and have stood the test of time (otherwise those stories wouldn’t continue to be popular). Second, while you may have heard your fair share of stories, there are plenty of people who haven’t, and marketers and others reach out to them, hoping to fill their mindshare (buzzword!) before competitors can. Which is why even though you may be annoyed by the 100th airing of an ad, there are going to be many people who’ve never seen/heard it before.

    Seth Godin Rides A Unicorn by zoomar.

      Photo by zoomar

      Seth Godin (pictured as action figure above) is a master of stating the obvious when it’s welcome, with unparalleled clarity and simplicity. This is why he’s so popular; try as you might to rearrange what he’s saying, it always comes back to the core principles, which he presents better than 99% of everyone out there. I’m a fan of his teachings, and it’s no surprise he makes a big deal about storytelling in All Marketers Are Liars:

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      Everyone is a liar. We tell ourselves stories because we’re superstitious. Stories are shortcuts we use because we’re too overwhelmed by data to discover all the details. The stories we tell ourselves are lies that make it far easier to live in a very complicated world.”

      Just as humans learn from their mistakes, adapt to improve, and pass lessons onto the next generation, part of what we’re continuing to spread are stories, an easy way of transmitting ideas. Evolutionary biologist Richard Dawkins coined the term “meme” to describe these shareable thoughts, but I bet he never foresaw it being used to spawn cumulative successions of lolcats and “Chocolate Rain” parodies, pillars of user-generated, community-created content (OMG buzzword!).

      So why do buzzwords keep bursting to the front?

      Since stories facilitate transmitting ideas, they serve as a memory aid. A popular mnemonic technique for remembering foreign words is to make up a story. For example, take the French word for grapefruit, “pamplemousse“. Now, visualize this in your mind’s eye: a moose with a grapefruit-sized pimple. Vividly picture the moose wailing out in pain and charging towards the doctor’s office (or whatever it is adolescent moose do when they have bad acne). Did that help you remember it? I think so! And while it wasn’t À la recherche du temps perdu, it was nevertheless a little story.

      Memory plays into the big picture here, because buzzwords are often tethered to the zeitgeist — what’s happening now. As human beings, we have emotions. We also forget things, which messes with our emotions, and makes us see ex-relationships as being more attractive, while selectively forgetting why we broke up in the first place. And in repeating an experience multiple times, we become desensitized to them — do you remember the first time you ever surfed the World Wide Web compared to how you feel about it now? I confess I don’t gawk in amazement daily like my initial stretch of weeks trying out NCSA Mosaic and waiting minutes for animated GIFs to download on my 14.4k modem — and boy, that Virtual Louvre was really something! But if I lock myself in a quiet room and really, really think of my first time on the Web intensely, I can almost feel waves, echoes of those initial moments.

      The same is true for many human experiences. Buzzwords in context often reference our past and graft it with a new lingual sheen — look closely at the Holden Efijy concept car: eye-catching with its plum coat…


        Photo by Ian Muttoo

        … and inspired by the original Holden FJ.

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          Photo by Liam Ryan

          Long story short, like cars paying homage to retro designs, buzzwords attract because they mix novelty with familiarity. Buzzwords help us to cope with “accelerating change” (arguably a buzzword!) by blending the old with the new, making the past not just more perceptually exciting, but marketable as well. Otherwise, we’d be in passive danger of (1) being bored and not caring or (2) being wayyyy too excitable and not well-grounded.

          Humans don’t change, humankind does

          Some things about us are fundamentally the same and will be for a long time, unless we reach the Singularity sooner than expected. For effective purposes, we can consider our core principles as “permanent”, as far back as we can recall.

          We love to be loved. When we find delight, we often share it with others. We’re anxious and insecure (and have a hard time expressing this) and express dislike of fellow humans more often than we should. In exchange, we try to celebrate our “unity” as a species, or what we think it should be — like the Olympic Games. Even as the media morphs throughout time and we find new ways of crafting stories, ideas — buzzwords being a specific variant — continue to be sprouted. We will, sadly, often fight about the words framing those ideas from each of our limited worldviews, instead of joining forces to advance what is infact the same idea seen in different ways.

          I liken it to observers seated in a circle around a magnificent sculpture which looks different at every viewpoint. No one person sees the whole sculpture, merely a fraction of angles. You an either choose to dispute that your view is the best and (incorrectly) represents the whole sculpture. Or, you can draw your part, encourage others to do the same, and everyone contributes to the whole vision. What will you choose?

          You gotta see through the crap

          A notable, buzzword-laden book is Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers by Robert Scoble and Shel Israel. It’s intriguing how books with similar titles like Clear Blogging: How People Blogging Are Changing the World and How You Can Join Them and Groundswell: Winning in a World Transformed by Social Technologies have appeared, reinforcing what I said about the same idea seen in different ways. (And scroll back to the first paragraph if you’re still laughing.)

          I believe the ideas within are smart ones to spread. But those titles are perfect examples of how to gussy up “the same old” in a new dress.

          When we lived in caves, we literally often had “naked & clear conversations”. Sheer survival was prized above diplomatic wording and textural embellishment (“political correctness” and “spin” to some). Today’s story has different priorities but the same core principles: “blog” is a contraction of “weblog”, which in turn is a glorified way to say “I have a diary/journal on the Internet”. Which makes me think of teenage girls writing “dear diary”, except it’s an open book. If they’re earnest about it, then that makes it naked, clear — or transparent (buzzword!).

          With that understood, the big idea here (imagine me growling this like a Neanderthal) is:

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          HUMANS BE HUMAN BEINGS! NO CRAP!

          And the contemporary twist:

          HUMANS USE MACHINES TO BE MORE HUMAN!

          Not surprising, but people need to be reminded. It’s something you’ll hear over and over, and which you may’ve heard related to in a fairy tale called “The Emperor’s New Clothes”.

          Buzzwords used badly (Vol. II)

          Like those non-existent clothes on the pretentious Emperor, don’t be fooled by what’s not actually there: words themselves are a liquid currency subject to much semantic argument, and a simple principle I recommend is to “sanity-check” yourself that there’s actually substance behind what you’re saying or being told, and that you aren’t deep in mental feces (wish it was a buzzword but I’m ‘fraid it won’t catch on) like the Emperor was.

          Buzzwords used emptily are wasteful slop to chop: if mention of a word isn’t going to get you ahead, don’t use it. Instead of technobabble and abstract vaguery, pick a more understandable word. Respect Hemingway.

          “Web 2.0” is one of the worst offenders, because 1000s of people have their own conflicting definitions of what it is, and then butt heads when using it, because they never agreed to begin with. Of amusing note at the top of that wikiality (another buzzword!) is:

          ALERT: Web 1.0 is inheritently (sic) different from Web 2.0! Why does this redirect?

          Maybe it’s because they’re more similar than some would have us believe. Distinguishable, like bands of color on a rainbow, yet contiguous. :)

          Somewhere over the rainbow by you.

            Photo by Torley (me) showing virtual world (

            buzzword!Second Life

            Another horrendous-yet-hilarious example of word wars are the arguments concerning 100s of electronic music styles, which you can hear in Ishkur’s guide (I’m still waiting for him to release version 3). If you’ve ever been in “the scene” as I have, it’s both embarrassing and shameful to hear two technosnobs get into a verbal brawl over whether a piece of music is “trance”, “progressive house”, or “minimal melodic techno”. I often say, “If it’s a wonderful track, then it’s all of those… and even maybe more.” That counterintuitively tends to confound, and immediately identifies limited, not-seeing-the-whole-rainbow thinking in others.

            My simple, ongoing approach to buzzwords calls for dynamic balance: allow words to lead you to new places. Remember, buzzwords are disposable: some have great longevity, but the majority are going to fade. “Horseless carriage” was a buzzword back in its time, and see how far we’ve come with our cars like that Efijy?

            Lastly, never forget: the “buzz” in “buzzword” comes from bees. Bees fly from flower to flower, pollinating and spreading what they carry as they go on. They don’t stay still, and neither should you.

            Buzz on!

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            Last Updated on July 20, 2021

            How to Overcome the Fear of Public Speaking (A Step-by-Step Guide)

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            How to Overcome the Fear of Public Speaking (A Step-by-Step Guide)

            You’re standing behind the curtain, just about to make your way on stage to face the many faces half-shrouded in darkness in front of you. As you move towards the spotlight, your body starts to feel heavier with each step. A familiar thump echoes throughout your body – your heartbeat has gone off the charts.

            Don’t worry, you’re not the only one with glossophobia(also known as speech anxiety or the fear of speaking to large crowds). Sometimes, the anxiety happens long before you even stand on stage.

            Your body’s defence mechanism responds by causing a part of your brain to release adrenaline into your blood – the same chemical that gets released as if you were being chased by a lion.

            Here’s a step-by-step guide to help you overcome your fear of public speaking:

            1. Prepare yourself mentally and physically

            According to experts, we’re built to display anxiety and to recognize it in others. If your body and mind are anxious, your audience will notice. Hence, it’s important to prepare yourself before the big show so that you arrive on stage confident, collected and ready.

            “Your outside world is a reflection of your inside world. What goes on in the inside, shows on the outside.” – Bob Proctor

            Exercising lightly before a presentation helps get your blood circulating and sends oxygen to the brain. Mental exercises, on the other hand, can help calm the mind and nerves. Here are some useful ways to calm your racing heart when you start to feel the butterflies in your stomach:

            Warming up

            If you’re nervous, chances are your body will feel the same way. Your body gets tense, your muscles feel tight or you’re breaking in cold sweat. The audience will notice you are nervous.

            If you observe that this is exactly what is happening to you minutes before a speech, do a couple of stretches to loosen and relax your body. It’s better to warm up before every speech as it helps to increase the functional potential of the body as a whole. Not only that, it increases muscle efficiency, improves reaction time and your movements.

            Here are some exercises to loosen up your body before show time:

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            1. Neck and shoulder rolls – This helps relieve upper body muscle tension and pressure as the rolls focus on rotating the head and shoulders, loosening the muscle. Stress and anxiety can make us rigid within this area which can make you feel agitated, especially when standing.
            2. Arm stretches – We often use this part of our muscles during a speech or presentation through our hand gestures and movements. Stretching these muscles can reduce arm fatigue, loosen you up and improve your body language range.
            3. Waist twists – Place your hands on your hips and rotate your waist in a circular motion. This exercise focuses on loosening the abdominal and lower back regions which is essential as it can cause discomfort and pain, further amplifying any anxieties you may experience.

            Stay hydrated

            Ever felt parched seconds before speaking? And then coming up on stage sounding raspy and scratchy in front of the audience? This happens because the adrenaline from stage fright causes your mouth to feel dried out.

            To prevent all that, it’s essential we stay adequately hydrated before a speech. A sip of water will do the trick. However, do drink in moderation so that you won’t need to go to the bathroom constantly.

            Try to avoid sugary beverages and caffeine, since it’s a diuretic – meaning you’ll feel thirstier. It will also amplify your anxiety which prevents you from speaking smoothly.

            Meditate

            Meditation is well-known as a powerful tool to calm the mind. ABC’s Dan Harris, co-anchor of Nightline and Good Morning America weekend and author of the book titled10% Happier , recommends that meditation can help individuals to feel significantly calmer, faster.

            Meditation is like a workout for your mind. It gives you the strength and focus to filter out the negativity and distractions with words of encouragement, confidence and strength.

            Mindfulness meditation, in particular, is a popular method to calm yourself before going up on the big stage. The practice involves sitting comfortably, focusing on your breathing and then bringing your mind’s attention to the present without drifting into concerns about the past or future – which likely includes floundering on stage.

            Here’s a nice example of guided meditation before public speaking:

            2. Focus on your goal

            One thing people with a fear of public speaking have in common is focusing too much on themselves and the possibility of failure.

            Do I look funny? What if I can’t remember what to say? Do I look stupid? Will people listen to me? Does anyone care about what I’m talking about?’

            Instead of thinking this way, shift your attention to your one true purpose – contributing something of value to your audience.

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            Decide on the progress you’d like your audience to make after your presentation. Notice their movements and expressions to adapt your speech to ensure that they are having a good time to leave the room as better people.

            If your own focus isn’t beneficial and what it should be when you’re speaking, then shift it to what does. This is also key to establishing trust during your presentation as the audience can clearly see that you have their interests at heart.[1]

            3. Convert negativity to positivity

            There are two sides constantly battling inside of us – one is filled with strength and courage while the other is doubt and insecurities. Which one will you feed?

            ‘What if I mess up this speech? What if I’m not funny enough? What if I forget what to say?’

            It’s no wonder why many of us are uncomfortable giving a presentation. All we do is bring ourselves down before we got a chance to prove ourselves. This is also known as a self-fulfilling prophecy – a belief that comes true because we are acting as if it already is. If you think you’re incompetent, then it will eventually become true.

            Motivational coaches tout that positive mantras and affirmations tend to boost your confidents for the moments that matter most. Say to yourself: “I’ll ace this speech and I can do it!”

            Take advantage of your adrenaline rush to encourage positive outcome rather than thinking of the negative ‘what ifs’.

            Here’s a video of Psychologist Kelly McGonigal who encourages her audience to turn stress into something positive as well as provide methods on how to cope with it:

            4. Understand your content

            Knowing your content at your fingertips helps reduce your anxiety because there is one less thing to worry about. One way to get there is to practice numerous times before your actual speech.

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            However, memorizing your script word-for-word is not encouraged. You can end up freezing should you forget something. You’ll also risk sounding unnatural and less approachable.

            “No amount of reading or memorizing will make you successful in life. It is the understanding and the application of wise thought that counts.” – Bob Proctor

            Many people unconsciously make the mistake of reading from their slides or memorizing their script word-for-word without understanding their content – a definite way to stress themselves out.

            Understanding your speech flow and content makes it easier for you to convert ideas and concepts into your own words which you can then clearly explain to others in a conversational manner. Designing your slides to include text prompts is also an easy hack to ensure you get to quickly recall your flow when your mind goes blank.[2]

            One way to understand is to memorize the over-arching concepts or ideas in your pitch. It helps you speak more naturally and let your personality shine through. It’s almost like taking your audience on a journey with a few key milestones.

            5. Practice makes perfect

            Like most people, many of us are not naturally attuned to public speaking. Rarely do individuals walk up to a large audience and present flawlessly without any research and preparation.

            In fact, some of the top presenters make it look easy during showtime because they have spent countless hours behind-the-scenes in deep practice. Even great speakers like the late John F. Kennedy would spend months preparing his speech beforehand.

            Public speaking, like any other skill, requires practice – whether it be practicing your speech countless of times in front of a mirror or making notes. As the saying goes, practice makes perfect!

            6. Be authentic

            There’s nothing wrong with feeling stressed before going up to speak in front of an audience.

            Many people fear public speaking because they fear others will judge them for showing their true, vulnerable self. However, vulnerability can sometimes help you come across as more authentic and relatable as a speaker.

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            Drop the pretence of trying to act or speak like someone else and you’ll find that it’s worth the risk. You become more genuine, flexible and spontaneous, which makes it easier to handle unpredictable situations – whether it’s getting tough questions from the crowd or experiencing an unexpected technical difficulty.

            To find out your authentic style of speaking is easy. Just pick a topic or issue you are passionate about and discuss this like you normally would with a close family or friend. It is like having a conversation with someone in a personal one-to-one setting. A great way to do this on stage is to select a random audience member(with a hopefully calming face) and speak to a single person at a time during your speech. You’ll find that it’s easier trying to connect to one person at a time than a whole room.

            With that said, being comfortable enough to be yourself in front of others may take a little time and some experience, depending how comfortable you are with being yourself in front of others. But once you embrace it, stage fright will not be as intimidating as you initially thought.

            Presenters like Barack Obama are a prime example of a genuine and passionate speaker:

            7. Post speech evaluation

            Last but not the least, if you’ve done public speaking and have been scarred from a bad experience, try seeing it as a lesson learned to improve yourself as a speaker.

            Don’t beat yourself up after a presentation

            We are the hardest on ourselves and it’s good to be. But when you finish delivering your speech or presentation, give yourself some recognition and a pat on the back.

            You managed to finish whatever you had to do and did not give up. You did not let your fears and insecurities get to you. Take a little more pride in your work and believe in yourself.

            Improve your next speech

            As mentioned before, practice does make perfect. If you want to improve your public speaking skills, try asking someone to film you during a speech or presentation. Afterwards, watch and observe what you can do to improve yourself next time.

            Here are some questions you can ask yourself after every speech:

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            • How did I do?
            • Are there any areas for improvement?
            • Did I sound or look stressed?
            • Did I stumble on my words? Why?
            • Was I saying “um” too often?
            • How was the flow of the speech?

            Write everything you observed down and keep practicing and improving. In time, you’ll be able to better manage your fears of public speaking and appear more confident when it counts.

            If you want even more tips about public speaking or delivering a great presentation, check out these articles too:

            Reference

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