Advertising
Advertising

Buzzwords Are Disposable, Human Beings Are Not

Buzzwords Are Disposable, Human Beings Are Not

European Honey Bee Touching Down by autan.

    Photo by autan

    Every month, there are new business books on the market promising “secrets & insights” into “exciting change” which is happening… right now! They often use curiosity-baiting phrases like “Learn how [BUZZWORD] is transforming the way we communicate” or “Use the power of [ANOTHER BUZZWORD] to engage your customers”.

    Buzzwords include but aren’t limited to “Web 2.0”, “virtual worlds”, and just about anything with “social” and “media” in them — “social media”, “social networks”, and “rich media” are fair game. If you’re smiling after reading that sentence, then you already know how true this is.

    Buzzwords used badly

    Just like delicious food is gladly eaten and digested before being excreted, buzzwords get used up. They even get turned into silly games, like Buzzword Bingo. The importance of realizing this is: absolutely avoiding buzzwords is foolish and impractical. It limits your ability to relate to others, since many people, including some of your colleagues, do jump buzzword bandwagons. You can’t escape buzzwords if you want to make progress in a modern work environment. A better approach: control the words, use them meaningfully, and don’t insert them as vapid filler.

    “The basic tool for the manipulation of reality is the manipulation of words. If you can control the meaning of words, you can control the people who must use the words.” –Philip K. Dick, awesome sci-fi author

    Buzzwords repackage classic notions in new forms

    Ever since our ancestors hunted in the wilderness instead of making a trip to the supermarket, we’ve been telling stories. Whether scribbled on papyrus or streamed via YouTube, we also love to share those stories — and the same stories keep being retold with contemporary twists. Why? First, because the core principles work well and have stood the test of time (otherwise those stories wouldn’t continue to be popular). Second, while you may have heard your fair share of stories, there are plenty of people who haven’t, and marketers and others reach out to them, hoping to fill their mindshare (buzzword!) before competitors can. Which is why even though you may be annoyed by the 100th airing of an ad, there are going to be many people who’ve never seen/heard it before.

    Seth Godin Rides A Unicorn by zoomar.

      Photo by zoomar

      Seth Godin (pictured as action figure above) is a master of stating the obvious when it’s welcome, with unparalleled clarity and simplicity. This is why he’s so popular; try as you might to rearrange what he’s saying, it always comes back to the core principles, which he presents better than 99% of everyone out there. I’m a fan of his teachings, and it’s no surprise he makes a big deal about storytelling in All Marketers Are Liars:

      Advertising

      Everyone is a liar. We tell ourselves stories because we’re superstitious. Stories are shortcuts we use because we’re too overwhelmed by data to discover all the details. The stories we tell ourselves are lies that make it far easier to live in a very complicated world.”

      Just as humans learn from their mistakes, adapt to improve, and pass lessons onto the next generation, part of what we’re continuing to spread are stories, an easy way of transmitting ideas. Evolutionary biologist Richard Dawkins coined the term “meme” to describe these shareable thoughts, but I bet he never foresaw it being used to spawn cumulative successions of lolcats and “Chocolate Rain” parodies, pillars of user-generated, community-created content (OMG buzzword!).

      So why do buzzwords keep bursting to the front?

      Since stories facilitate transmitting ideas, they serve as a memory aid. A popular mnemonic technique for remembering foreign words is to make up a story. For example, take the French word for grapefruit, “pamplemousse“. Now, visualize this in your mind’s eye: a moose with a grapefruit-sized pimple. Vividly picture the moose wailing out in pain and charging towards the doctor’s office (or whatever it is adolescent moose do when they have bad acne). Did that help you remember it? I think so! And while it wasn’t À la recherche du temps perdu, it was nevertheless a little story.

      Memory plays into the big picture here, because buzzwords are often tethered to the zeitgeist — what’s happening now. As human beings, we have emotions. We also forget things, which messes with our emotions, and makes us see ex-relationships as being more attractive, while selectively forgetting why we broke up in the first place. And in repeating an experience multiple times, we become desensitized to them — do you remember the first time you ever surfed the World Wide Web compared to how you feel about it now? I confess I don’t gawk in amazement daily like my initial stretch of weeks trying out NCSA Mosaic and waiting minutes for animated GIFs to download on my 14.4k modem — and boy, that Virtual Louvre was really something! But if I lock myself in a quiet room and really, really think of my first time on the Web intensely, I can almost feel waves, echoes of those initial moments.

      The same is true for many human experiences. Buzzwords in context often reference our past and graft it with a new lingual sheen — look closely at the Holden Efijy concept car: eye-catching with its plum coat…


        Photo by Ian Muttoo

        … and inspired by the original Holden FJ.

        Advertising


          Photo by Liam Ryan

          Long story short, like cars paying homage to retro designs, buzzwords attract because they mix novelty with familiarity. Buzzwords help us to cope with “accelerating change” (arguably a buzzword!) by blending the old with the new, making the past not just more perceptually exciting, but marketable as well. Otherwise, we’d be in passive danger of (1) being bored and not caring or (2) being wayyyy too excitable and not well-grounded.

          Humans don’t change, humankind does

          Some things about us are fundamentally the same and will be for a long time, unless we reach the Singularity sooner than expected. For effective purposes, we can consider our core principles as “permanent”, as far back as we can recall.

          We love to be loved. When we find delight, we often share it with others. We’re anxious and insecure (and have a hard time expressing this) and express dislike of fellow humans more often than we should. In exchange, we try to celebrate our “unity” as a species, or what we think it should be — like the Olympic Games. Even as the media morphs throughout time and we find new ways of crafting stories, ideas — buzzwords being a specific variant — continue to be sprouted. We will, sadly, often fight about the words framing those ideas from each of our limited worldviews, instead of joining forces to advance what is infact the same idea seen in different ways.

          I liken it to observers seated in a circle around a magnificent sculpture which looks different at every viewpoint. No one person sees the whole sculpture, merely a fraction of angles. You an either choose to dispute that your view is the best and (incorrectly) represents the whole sculpture. Or, you can draw your part, encourage others to do the same, and everyone contributes to the whole vision. What will you choose?

          You gotta see through the crap

          A notable, buzzword-laden book is Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers by Robert Scoble and Shel Israel. It’s intriguing how books with similar titles like Clear Blogging: How People Blogging Are Changing the World and How You Can Join Them and Groundswell: Winning in a World Transformed by Social Technologies have appeared, reinforcing what I said about the same idea seen in different ways. (And scroll back to the first paragraph if you’re still laughing.)

          I believe the ideas within are smart ones to spread. But those titles are perfect examples of how to gussy up “the same old” in a new dress.

          When we lived in caves, we literally often had “naked & clear conversations”. Sheer survival was prized above diplomatic wording and textural embellishment (“political correctness” and “spin” to some). Today’s story has different priorities but the same core principles: “blog” is a contraction of “weblog”, which in turn is a glorified way to say “I have a diary/journal on the Internet”. Which makes me think of teenage girls writing “dear diary”, except it’s an open book. If they’re earnest about it, then that makes it naked, clear — or transparent (buzzword!).

          With that understood, the big idea here (imagine me growling this like a Neanderthal) is:

          Advertising

          HUMANS BE HUMAN BEINGS! NO CRAP!

          And the contemporary twist:

          HUMANS USE MACHINES TO BE MORE HUMAN!

          Not surprising, but people need to be reminded. It’s something you’ll hear over and over, and which you may’ve heard related to in a fairy tale called “The Emperor’s New Clothes”.

          Buzzwords used badly (Vol. II)

          Like those non-existent clothes on the pretentious Emperor, don’t be fooled by what’s not actually there: words themselves are a liquid currency subject to much semantic argument, and a simple principle I recommend is to “sanity-check” yourself that there’s actually substance behind what you’re saying or being told, and that you aren’t deep in mental feces (wish it was a buzzword but I’m ‘fraid it won’t catch on) like the Emperor was.

          Buzzwords used emptily are wasteful slop to chop: if mention of a word isn’t going to get you ahead, don’t use it. Instead of technobabble and abstract vaguery, pick a more understandable word. Respect Hemingway.

          “Web 2.0” is one of the worst offenders, because 1000s of people have their own conflicting definitions of what it is, and then butt heads when using it, because they never agreed to begin with. Of amusing note at the top of that wikiality (another buzzword!) is:

          ALERT: Web 1.0 is inheritently (sic) different from Web 2.0! Why does this redirect?

          Maybe it’s because they’re more similar than some would have us believe. Distinguishable, like bands of color on a rainbow, yet contiguous. :)

          Somewhere over the rainbow by you.

            Photo by Torley (me) showing virtual world (

            buzzword!Second Life

            Another horrendous-yet-hilarious example of word wars are the arguments concerning 100s of electronic music styles, which you can hear in Ishkur’s guide (I’m still waiting for him to release version 3). If you’ve ever been in “the scene” as I have, it’s both embarrassing and shameful to hear two technosnobs get into a verbal brawl over whether a piece of music is “trance”, “progressive house”, or “minimal melodic techno”. I often say, “If it’s a wonderful track, then it’s all of those… and even maybe more.” That counterintuitively tends to confound, and immediately identifies limited, not-seeing-the-whole-rainbow thinking in others.

            My simple, ongoing approach to buzzwords calls for dynamic balance: allow words to lead you to new places. Remember, buzzwords are disposable: some have great longevity, but the majority are going to fade. “Horseless carriage” was a buzzword back in its time, and see how far we’ve come with our cars like that Efijy?

            Lastly, never forget: the “buzz” in “buzzword” comes from bees. Bees fly from flower to flower, pollinating and spreading what they carry as they go on. They don’t stay still, and neither should you.

            Buzz on!

            More by this author

            How to Love Yourself, Even if No One Else Does Determine Intent & Destroy Misunderstanding 4 Firefox Add-Ons to Ease Your Online Life Be a Comment Rockstar: 10 Terrific Tips! Life Lessons You Can Learn From The Joker

            Trending in Communication

            1 7 Powerful Questions To Find Out What You Want To Do With Your Life 2 10 Famous Failures to Success Stories That Will Inspire You to Carry On 3 What Is Your Destiny in Life? How to Mindfully Achieve Your Purpose 4 7 Signs of an Unhappy Relationship That Makes You Feel Stuck 5 10 Things You Can Do Now to Change Your Life Forever

            Read Next

            Advertising
            Advertising

            Last Updated on September 20, 2018

            7 Powerful Questions To Find Out What You Want To Do With Your Life

            7 Powerful Questions To Find Out What You Want To Do With Your Life

            What do I want to do with my life? It’s a question all of us think about at one point or another.

            For some, the answer comes easily. For others, it takes a lifetime to figure out.

            It’s easy to just go through the motions and continue to do what’s comfortable and familiar. But for those of you who seek fulfillment, who want to do more, these questions will help you paint a clearer picture of what you want to do with your life.

            1. What are the things I’m most passionate about?

            The first step to living a more fulfilling life is to think about the things that you’re passionate about.

            What do you love? What fulfills you? What “work” do you do that doesn’t feel like work? Maybe you enjoy writing, maybe you love working with animals or maybe you have a knack for photography.

            The point is, figure out what you love doing, then do more of it.

            Advertising

            2. What are my greatest accomplishments in life so far?

            Think about your past experiences and the things in your life you’re most proud of.

            How did those accomplishments make you feel? Pretty darn good, right? So why not try and emulate those experiences and feelings?

            If you ran a marathon once and loved the feeling you had afterwards, start training for another one. If your child grew up to be a star athlete or musician because of your teachings, then be a coach or mentor for other kids.

            Continue to do the things that have been most fulfilling for you.

            3. If my life had absolutely no limits, what would I choose to have and what would I choose to do?

            Here’s a cool exercise: Think about what you would do if you had no limits.

            If you had all the money and time in the world, where would you go? What would you do? Who would you spend time with?

            Advertising

            These answers can help you figure out what you want to do with your life. It doesn’t mean you need millions of dollars to be happy though.

            What it does mean is answering these questions will help you set goals to reach certain milestones and create a path toward happiness and fulfillment. Which leads to our next question …

            4. What are my goals in life?

            Goals are a necessary component to set you up for a happy future. So answer these questions:

            Once you figure out the answers to each of these, you’ll have a much better idea of what you should do with your life.

            5. Whom do I admire most in the world?

            Following the path of successful people can set you up for success.

            Think about the people you respect and admire most. What are their best qualities? Why do you respect them? What can you learn from them?

            Advertising

            You’re the average of the 5 people you spend the most time with.[1] So don’t waste your time with people who hold you back from achieving your dreams.

            Spend more time with happy, successful, optimistic people and you’ll become one of them.

            6. What do I not like to do?

            An important part of figuring out what you want to do with your life is honestly assessing what you don’t want to do.

            What are the things you despise? What bugs you the most about your current job?

            Maybe you hate meetings even though you sit through 6 hours of them every day. If that’s the case, find a job where you can work more independently.

            The point is, if you want something to change in your life, you need to take action. Which leads to our final question …

            Advertising

            7. How hard am I willing to work to get what I want?

            Great accomplishments never come easy. If you want to do great things with your life, you’re going to have to make a great effort. That will probably mean putting in more hours the average person, getting outside your comfort zone and learning as much as you can to achieve as much as you can.

            But here’s the cool part: it’s often the journey that is the most fulfilling part. It’s during these seemingly small, insignificant moments that you’ll often find that “aha” moments that helps you answer the question,

            “What do I want to do with my life?”

            So take the first step toward improving your life. You won’t regret it.

            Featured photo credit: Andrew Ly via unsplash.com

            Reference

            Read Next