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Be Heard. Speak Plainly.

Be Heard. Speak Plainly.

Crystal Clear

    Every semester I get a handful of students who have settled on the idea that the more big words they use, the better. Regardless of whether they know what those words mean or not.

    So I get papers elucidating the patriarchal configuration of the social arrangement, rather than telling me about male-dominated societies. Or they pontificate on the topic of inadequate provision of pedagogical resources vis-à-vis the particular requirements of participation in the modern form of governance, instead of describing the failure of schools to prepare kids to be good citizens. And so on.

    They learn it, of course, from the bad writing that plagues many of the works assigned to them. But it is because we as a society hold such work in high regard that students ape the style of the complicated stuff instead of the more readable work on their reading lists – which is just a s common as the hoity-toity stuff. They think writing smart must mean using big words and tortured grammar, mistaking difficulty of a work for some measure of its quality.

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    If you have to work at it, the thinking goes, it must be worth working at.

    Of course, this is nonsense. Yes, there are works of exceeding difficulty that are worth reading – in spite of the difficulty, not because of it. And these works – even the best of them – would benefit greatly from a good strong dose of plainspoken-ness. In fact, the ideas in many academic works may even be stronger if they were expressed more clearly.

    The same holds true for all kinds of writing and speaking – for communication in general. If it’s important at all, it deserves to be expressed clearly and plainly, so that anyone can understand it. The language that academics use and students love to imitate is not meant to communicate ideas, it’s meant to hide them, to act as a test to see who belongs and who doesn’t. The same is true of the gibberish that many business people write and speak, leveraging their synergistic solution platforms in order to maximize the extraction of secondary revenues in the blah blah blah.

    The problem is that this kind of language buries ideas and muddies thinking. Which, of course, is the point a lot of the time – the business can’t come right out and say they killed 400 people with faulty products and the student can’t come out an say she has no idea what the readings were about or that he hasn’t been to class for weeks.

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    But if the ideas are important – and if you live a life where they aren’t, get out and start over – they deserve to be shared in all their glory, not hidden behind a veil of words. It’s not too hard to speak or write plainly if you follow a few simple rules.

    1. Honor the idea.

    Speaking plainly starts and ends with the idea. This could be how to bring about world peace or what Pantone color to use on your office’s stationery – put the idea front and center and let it shine. Don’t damage it by trying to make it appear fancy – if it’s a good one, it doesn’t need help and if it’s a bad one, it doesn’t need saying.

    Along the same lines, avoid qualifying yourself too much. While it’s fine to express uncertainly when you’re really uncertain, too often people “soften” their ideas by phrasing them as things that they “believe” or “think” or “feel”. They present facts as opinions and opinions as feelings, making it almost impossible to deal with the actual substance of the idea being spoken. Don’t do that – stand behind what you say and take the risk of being wrong.

    2. Be yourself.

    Usually when people speak un-plainly, it’s because they are trying to appear to be something – or someone – that they’re not: smarter, better educated, most business-like, cooler, or whatever.  They’re hiding their real self behind a screen of words that they would never use otherwise. It’s a bit odd, really – if the idea you’re trying to express is yours, why pretend someone else had it?

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    3. When given a choice, choose the shorter word.

    English is a funny language; there are almost always two or more words that mean the same thing. Usually, one will tend to be longer and more vague, like “civilized”, and the other will be shorter and more direct, like “polite” or “nice” or just “good”. As a general rule, people trying to dress up their ideas in showy clothes go for the longer, vaguer words – which is why the idea itself can be weakened. Use indirect language to express yourself long enough, soon even you will not be able to say exactly what it is you mean! When you have a choice, go for the shorter word – if it sounds too blunt or even rude, chances are it’s the clearest way to say what you intend.

    4. Cut the description.

    There is a place for description of course: when you’re describing something. But too often people attempt to give their ideas a little extra “oomph” by adding a whole bunch of adjectives and adverbs around it, burying the idea itself beneath a mass of irrelevant detail. Cut to the chase and leave the descriptive language for when its needed.

    5. Communication is job one.

    Sometimes when you’re writing something or speaking, you’ll have the urge to “step up” the language because what you’re saying doesn’t sound pretty enough. This means it’s working. Remember that, unless you’re writing a poem or a ballad, your first priority isn’t to impress people with the beauty of your prose but to communicate an idea to them.

    6. Don’t be afraid of “you” and “me”.

    Another way that people use language to hide their ideas in a vain attempt to sound impressive is to write in a distant, impersonal tone. While there are some forms of writing where this is necessary – journalism, for example, or clinical reports – a lot of writing and speech can be made more approachable by embracing the first person. Using “I” and “me” gives your readers or listeners something – someone –to attach the ideas you’re expressing to a real person, making them more concrete and more human.

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    Likewise, you can engage your audience more fully by speaking directly to and about them, instead of about “one” or even “we”. Instead of putting your examples in the third person, address them directly to your reader or listener by using “you”.

    Remember, no matter how good your ideas, if you can’t communicate them clearly you may as well not have them. Speak plainly and be heard!

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    Last Updated on October 16, 2018

    How to Overcome Your Irrational Fears (That Stop You from Succeeding)

    How to Overcome Your Irrational Fears (That Stop You from Succeeding)

    She could hear her beautiful baby crying but was frozen in the doorway unable to move. The crying got worse and she knew that unless she comforted the infant soon the baby would be inconsolable, and yet her feet wouldn’t move. She didn’t look at the cot but the floor in front, where the venomous hairy monster sat before her…. .okay it was a UK spider so not likely to kill her at all, and yet still her body was frozen as the tears fell down her face. “What a useless mother you are” she berated herself.

    That awful mother was me 14 years ago. My fear of spiders had not been controlled for years and I was at the stage where I wouldn’t open a newspaper until my husband had read it and removed the images of spiders. I hated houses that had wooden floors or skirting boards because every knot in the wood could be a spider about to crawl across me.

    At the height of my fear, I tried to get out of a moving car. Clearly this harmless 8-legged creature had massive levels of power over me but now that fear is gone, I’m never going to love spiders but I’m not going to leave the room because of one and I can read the word without freaking out and sobbing.

    If you think that fear is irrational, what about the fear of going to airports? Or the fear of not asking for help?

    Today I want to look at how our irrational fears impact on us, how they can destroy (and I don’t use that word lightly) our success. They can damage our health and even stop us from living our lives. And then I’ll share the benefits of fighting that fear and most importantly how you can fight your fears too.

    How irrational fears impact your life

    The thing about irrational fears is that we are not keen to look at them. It makes us feel inadequate, weak and daft because we can’t do things that it seems everyone else can. That gives the fear power.

    Fear loves negative emotions and saps up yours making your fear bigger and uglier and even more powerful. Not ideal to say the least. Fears can cause us to:

    • Avoid situations where that fear may have to be faced. Dodging parties, new jobs, new experiences where we aren’t sure we will be able to protect ourselves.
    • Stop us from sleeping for fear the thing we fear will “get us in the night.” For me this was massive, and I stopped sleeping which had massive implications when my job was to look after a toddler and a baby. I felt half dead most of the time!
    • Feel ill with the stress. Stress can be the cause of wrong decisions. Drinking alcohol when we shouldn’t, eating chocolate because it makes us feel better, the list of excuses is long that we hold on to so that we can avoid the cause of our stress.
    • Cause more distress as our minds overload us with negative thoughts of inadequacy. This can damage our confidence. Having coached thousands, I know that a lack of confidence is usually the underlining impactor on most people’s success across all areas of their lives.
    • Risk looking aloof or arrogant because we won’t participate like other people. Our fears can even isolate us in our personal and professional lives too.
    • Feel debilitated. Needless to say, these fears may look irrational and shouldn’t exist to the outside world but to the sufferer they are debilitating. Even impacting on their earning potential, love life, hobbies, travels and personal and professional success.

    Why bother to fight the fear

    Couldn’t you just ensure you live your life in way that you don’t have to deal with your fear?

    I had a client that was so scared of flying that they couldn’t even take their partner to the airport, another who had avoided public speaking for over 20 years and yet now at the height of their profession they had no choice, what were they going to do? Quit? There was another who could never ask for help and another who feared people finding out who they really were.

    All these fears and many more can be fixed but only if we can appreciate the benefits of fighting the fear.

    Let’s look at the benefits of fighting your fears:

    If you’re going to change the way you do something, something that has impacted on your life, thoughts and actions for years, it can be hard to believe change is possible.

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    The first thing you must do is give yourself a big enough reason why. Go back through your life and remember all the occasions that this fear was there.

    I can still see the spider trapped in my hair because it had obviously been on my hairdryer. I also remember that I probably looked ludicrous in the South of France in my underwear running down the lane screaming and flinging my hair everywhere. The poor spider had not only been flung a long way from my head but was probably destroyed in the flight.

    Remember the feelings, the actions, the negative feelings you felt afterwards, for me it meant that every time I picked up a hairdryer I could see a spider crawling towards my ear in my hair. Guess how helpful that was for reinforcing my reactions and irrational fear?

    Really experience the fear. Make it so painful that you probably notice your heart racing, your shoulders drawing up and your breath changing. That fear is causing physical change in your body, doesn’t feel good does it?

    When the irrational fear is challenged and destroyed, it can’t have power over you. So new opportunities can come your way and instead of fearing them and what people will think of you for your choices, you can be open to;

    • New hobbies
    • New travels
    • New opportunities
    • More success
    • Financially more secure
    • Happier
    • Healthier
    • Confident

    The list is long so what can you do to get rid of your fears?

    How to fight your irrational fears

    In my book Fight the Fear: How to Beat Your Negative Mindset and Win in Life, I cover 12 of the biggest fears that I see impact on success and happiness. Not all of these are obvious but they all have far reaching impacts on our lives.

    Here are some of those ideas to help you fight your fear and get more of what you want out of life:

    Why did this happen?

    For some people they really need to know why the fear started, for others all they want is to get rid of it. If you need to understand yours then don’t skip this tip. Learn how your fears are made and appreciate where yours came from. If you don’t care how it arrived, you can jump to top tip 2.

    I’ve seen some clients who are not prepared to look at how to get rid of the fear until they’ve understood how it got here in the first place. It’s not my place to tell them that is right or wrong, just to help them find the right steps to lead them to a happy path.

    When a fear first starts, we don’t acknowledge a fear has entered our lives. It is only after a few occasions that we begin to notice that there’s a strong negative emotion connected to this “thing”. That’s how fear is allowed to grow because as humans we have in-built responses that have kept us safe for our entire existence. This means we are meant to perceive fear and either run or fight, either way our bodies jump into action creating physical responses to the perceived threat.

    Look for when you first noticed the fast heart beat, the shallow breathing, the shaking hands, the redness. You have created an automatic way of dealing with this fear. It could be that it felt sensible to fear this because you had an unhappy outcome, although it is usually the case that your head has the facts and your heart is not prepared to hear them as it creates a version of the event that is far scarier than it actually was.

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    Learning how to remove the emotions and feelings will help you to change your body’s response. The first time I fixed someone’s fear of public speaking, they told me that it physically closed their throat, I worried that was it possible with words to change our physicality? The answer was yes! With the tools and techniques I share below.

    The tool kit

    From the many people that have contacted me after reading Fight the Fear to my clients, I know for even myself creating a tool kit is a must. This is not a bag that you physically must haul everywhere. This is about learning tools that really resonate with you so that when you can feel the fear start to impact on you, you’ve got your kit ready to take it on.

    I don’t have the space in one article to share all of those tools so let’s visit a few:

    1. Why I’m awesome

    Creating a 2-page handwritten document of why you are awesome can help. This document will be packed with achievements, successes, overcoming adversity and all of those will be full of positive emotions, actions and feelings. It is not easy to write, and I get many messages telling me so however it is a powerful reminder that you can stand up and accomplish.

    2. Draw out your emotions

    Earlier we looked at how irrational fears can damage every aspect of our lives. If you were to follow the negative spiral down you can follow the positive spiral up again.

    I draw these individually for clients and with each action, thought or feeling we put an arrow between them. Each arrow is an opportunity to do something different. If we know that irrational fear is an automatic thought process, then we can start to see that we need to think, do or feel something different. Top tip 3 will help with that.

    3. Acknowledge that you need to change

    It’s not easy to change, and that is a belief that many hold. Top tip 4 could assist further, however for this tip, remember that when you want to do, think or feel differently, you’ve already achieved the first step and that is recognizing something must change (you don’t need to know what). But if you aren’t sure yet if there’s really something different you want to do, this story about Nancy may help you to figure it out.

    Then it’s about acknowledging it. That means not only accepting it but feeling that it is yours to take on and change.

    Then for 2 weeks, decide that you won’t allow the thought to be in your head. There are usually some negative thoughts allowed to fester in your head. At this stage, just say “No I’d like you to stop.” After 2 weeks choose a new thought that you would prefer to hear in your head, maybe “I can cope with situations that scare me” or “I am stronger than I know”.

    There will be times when you fail. Don’t berate yourself because that is another negative thought you are allowing your head to process. Just start again and at times like that have a read of your “Why I’m awesome list”.

    4. Choose your words carefully.

    I’ve heard many clients tell me that “It’s going to be hard to change” “I can’t remember a time in my life where I wasn’t petrified” or “This is a lot to ask”. Any thought that gives power to your fear takes away power from you to fight it. Therefore, choose how you word your goal to overcome your fear carefully.

    Think thoughts like “I remember when I achieved xxxx and that reminds me I’m far tougher and more capable than I give myself credit for”. (Take the xxx from your why I’m awesome document.)

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    5. Believe that you have the control power

    The only person that can control what we think and feel is us. I know it can feel like other people are impacting on us, however they can only do that if we give them permission to do so.

    If you really think about that for a moment, can you see that you have the right to think and feel anything you want right now? I’m certain you wouldn’t choose pain, fear or anxiety. So, what would you choose to think about your fear?

    6. Put up physical reminders

    Working one to one, I can find the fear, work through it and create a tool kit of thoughts, feelings and actions that will help them fight that fear and get rid of it. For some, they don’t need physical things to help them; others do.

    For example, the CEO who was petrified of public speaking but could handle a conference call with 300 without a second thought, imagined the microphone was a phone when they spoke in front of 400 people to help reinforce the positive thoughts and ideas we’d created.

    Or the client that always worried that they were an imposter and “someone else can do this better” pinned on their office wall a tag cloud of all the words that made up their “Why I’m awesome document”.

    So they had a daily reminder. They were the right one for the job and they could do it. These daily reminders all come down to one key point — help you to Hack the Habit Loop.

    What would be your visual clues to remind you that you can overcome this?

    7. Physical supports

    Music, environment and even smells can impact on us. Know the music that makes you feel alive and ready for anything. Try aromatherapy oils to feel positive and energised. Even choose your work environment or clothing to empower you.

    Changing these things is physical and giving yourself physical ideas to action can help power up your emotional state too.

    8. Don’t go it alone

    The fear to ask for help is very real (and has a whole chapter in my book) so I know people really struggle with this. The fact is we all need people. We are not insular by design and as such it can be tough to admit that you have a fear impacting on you.

    However, by sharing your fear with a trusted friend, colleague or loved one can mean that when you are feeling the fear. you can talk to someone. It could be that you share with them the contents of your tool kit and ask their permission to be added to it. That way they know what works for you and how to best support you.

    It’s not a sign of weakness to tell people about your fear. It takes massive levels of strength to say, “I have this fear, and I want to get rid of it.”

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    9. Get physical

    One of the reasons that a fear can escalate is because we have come to accept that response. Our body reacted in a certain way, once repeated the behaviour and it became a formed habit that was accepted.

    Challenging a fear can be done using our body too when we appreciate that fear is actually a reaction inside our bodies. We don’t need to understand where in our brains or what chemicals are racing through us to use our physicality to help us challenge our fears.

    When I was writing my book, the Cuddy Superhero pose was proved and disproved by various researchers around the world 3 times. Whether it’s real or not, the fact is the way we stand, the way we breathe and even the speed at which we speak can impact on us as well as those around us.

    If you have a fear of public speaking or a fear of people thinking you are stupid or a fear of what people are thinking you can look at how you speak, stand and move. If you compare these with people you deem confident and happy in these situations, how do you look? What can you learn?

    The research around placebo’s reinforces us that if it feels like it is working, then keep doing it! What could you use to help reinforce your power and fearlessness?

    A little fear can be good

    As someone famous once says:

    “It is not fear, it is performance energy.”

    Despite having an absolute hatred of public speaking 10 years ago, I now love an audience and yet I have a healthy level of fear. That level of fear says “Are you well prepared?” “Do you know your audience?” “Have you rested your voice?” “You really want to deliver to this audience what they need” And those thoughts are sensible.

    And just remember, it’s never ever too late to face your fear and do what you desire most! It’s even possible to start over your life no matter what stage of life you’re at. Here’s the proof:

    How to Start Over and Reboot Your Life When It Seems Too Late

    So as you reduce your fear, be aware of a good level of fear.

    Featured photo credit: Isaiah Rustad via unsplash.com

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