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Active Listening – How to Truly Listen

Active Listening – How to Truly Listen

Do you believe you are a good listener and do others agree?

If you don’t have that reputation, it’s not your fault: your brain is designed to predict what other people are going to say next. You are often so busy listening to your brain’s plotting and planning that you can’t hear what the other person is saying.

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A study conducted at Princeton University found that “speaker–listener neural coupling underlies successful communication”. If that was so much Greek to you, let’s state it more simply: when your brain starts acting like your conversational companion’s brain, you actually communicate. You won’t be surprised to hear that the study found there is generally a lag between what you hear and what you understand, and this is where we get into trouble. In the midst of that lag, we start predicting and supposing and guessing. Too often, we are still caught up in our own reverie as our conversation partner continues talking. The good doctors at Princeton would say that our brain activities decouple at that point and that as a result comprehension starts to plummet. This is the scientist’s way of saying, “You’re not listening.”

Training Your Pet Brain

The good news is that your brain works for you: rather than letting it just do what it’s programmed to do automatically, you can train it to do new tasks. The brain is the best pet you could ever hope forit can be taught all kinds of tricks, and it loves to please its master. The trick to teaching your pet brain is concentration. Many folks find concentration to be taxing but that is because they approach it in the wrong way. While you can make yourself concentrate, sooner or later you will tire out and your brain will go back on autopilot. The result will be “neural decoupling”that is, your brain will wander off on its own.

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Concentration is more properly approached passively rather than actively. Don’t make yourself concentrate; allow yourself to concentrate. Just hear what is said, observe the nonverbal cues like facial expressions and body language, absorb the tone and the pace of their speech. If you find you are distracted by other stimuli or by your own thoughts, be gentle with yourself. Just guide yourself back to hearing with no self-judgment. In fact, recognize that self-judgment itself is just another distracting thought. You will find with practice that these wanderings become less frequent.

When you first attempt this, you will notice that you respond less quickly in conversation. People may not be used to you being this contemplative, so give them the chance to get used to it. Your responses will be more in tune with them, and everybody likes “in tune” better than “out of tune”. In short, they will feel heard by you like they have never felt it before.

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Brain Pattern Alignment

If you do this, something fascinating happens, according to the doctors at Princeton. They did fMRI brain scans of the participants in their study and found that people’s brain wave patterns started to align as people actually listened. Not only did the lag between hearing and understanding vanish but the listeners started to anticipate what the other person was about to say before they said it. This is not the same as your autopilot guesses; instead, what they found is your brain pattern actually starts to match that of your partner in real time. When that happens, a strong connection occurs, understanding deepens between you, and real communication takes place.

When you as the listener find yourself in the same state at the talker, you tend to move in tandem. People get a real charge out of being understood, so it is very much worth your effort to seek such an alignment. There is the practical benefit of receiving information as its imparter meant it to be received and additionally there is also an emotional connection that takes place. Even in mere business or transactional settings, there is value to such an emotional connection as it fosters trust and comfort. As a result, people believe in your sincerity and genuineness, which eases relations and lessens conflict.

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Your brain may not be so good at listening but that doesn’t mean you can’t be. Let it know who the boss is, and earn the reputation of being a good listener.

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Last Updated on January 21, 2020

How to Motivate People Around You and Inspire Them

How to Motivate People Around You and Inspire Them

If I was a super hero I’d want my super power to be the ability to motivate everyone around me. Think of how many problems you could solve just by being able to motivate people towards their goals. You wouldn’t be frustrated by lazy co-workers. You wouldn’t be mad at your partner for wasting the weekend in front of the TV. Also, the more people around you are motivated toward their dreams, the more you can capitalize off their successes.

Being able to motivate people is key to your success at work, at home, and in the future because no one can achieve anything alone. We all need the help of others.

So, how to motivate people? Here are 7 ways to motivate others even you can do.

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1. Listen

Most people start out trying to motivate someone by giving them a lengthy speech, but this rarely works because motivation has to start inside others. The best way to motivate others is to start by listening to what they want to do. Find out what the person’s goals and dreams are. If it’s something you want to encourage, then continue through these steps.

2. Ask Open-Ended Questions

Open-ended questions are the best way to figure out what someone’s dreams are. If you can’t think of anything to ask, start with, “What have you always wanted to do?”

“Why do you want to do that?”

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“What makes you so excited about it?”

“How long has that been your dream?”

You need this information the help you with the following steps.

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3. Encourage

This is the most important step, because starting a dream is scary. People are so scared they will fail or look stupid, many never try to reach their goals, so this is where you come in. You must encourage them. Say things like, “I think you will be great at that.” Better yet, say, “I think your skills in X will help you succeed.” For example if you have a friend who wants to own a pet store, say, “You are so great with animals, I think you will be excellent at running a pet store.”

4. Ask About What the First Step Will Be

After you’ve encouraged them, find how they will start. If they don’t know, you can make suggestions, but it’s better to let the person figure out the first step themselves so they can be committed to the process.

5. Dream

This is the most fun step, because you can dream about success. Say things like, “Wouldn’t it be cool if your business took off, and you didn’t have to work at that job you hate?” By allowing others to dream, you solidify the motivation in place and connect their dreams to a future reality.

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6. Ask How You Can Help

Most of the time, others won’t need anything from you, but it’s always good to offer. Just letting the person know you’re there will help motivate them to start. And, who knows, maybe your skills can help.

7. Follow Up

Periodically, over the course of the next year, ask them how their goal is going. This way you can find out what progress has been made. You may need to do the seven steps again, or they may need motivation in another area of their life.

Final Thoughts

By following these seven steps, you’ll be able to encourage the people around you to achieve their dreams and goals. In return, you’ll be more passionate about getting to your goals, you’ll be surrounded by successful people, and others will want to help you reach your dreams …

Oh, and you’ll become a motivational super hero. Time to get a cape!

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Featured photo credit: Thought Catalog via unsplash.com

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