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Active Listening – How to Truly Listen

Active Listening – How to Truly Listen

Do you believe you are a good listener and do others agree?

If you don’t have that reputation, it’s not your fault: your brain is designed to predict what other people are going to say next. You are often so busy listening to your brain’s plotting and planning that you can’t hear what the other person is saying.

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A study conducted at Princeton University found that “speaker–listener neural coupling underlies successful communication”. If that was so much Greek to you, let’s state it more simply: when your brain starts acting like your conversational companion’s brain, you actually communicate. You won’t be surprised to hear that the study found there is generally a lag between what you hear and what you understand, and this is where we get into trouble. In the midst of that lag, we start predicting and supposing and guessing. Too often, we are still caught up in our own reverie as our conversation partner continues talking. The good doctors at Princeton would say that our brain activities decouple at that point and that as a result comprehension starts to plummet. This is the scientist’s way of saying, “You’re not listening.”

Training Your Pet Brain

The good news is that your brain works for you: rather than letting it just do what it’s programmed to do automatically, you can train it to do new tasks. The brain is the best pet you could ever hope forit can be taught all kinds of tricks, and it loves to please its master. The trick to teaching your pet brain is concentration. Many folks find concentration to be taxing but that is because they approach it in the wrong way. While you can make yourself concentrate, sooner or later you will tire out and your brain will go back on autopilot. The result will be “neural decoupling”that is, your brain will wander off on its own.

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Concentration is more properly approached passively rather than actively. Don’t make yourself concentrate; allow yourself to concentrate. Just hear what is said, observe the nonverbal cues like facial expressions and body language, absorb the tone and the pace of their speech. If you find you are distracted by other stimuli or by your own thoughts, be gentle with yourself. Just guide yourself back to hearing with no self-judgment. In fact, recognize that self-judgment itself is just another distracting thought. You will find with practice that these wanderings become less frequent.

When you first attempt this, you will notice that you respond less quickly in conversation. People may not be used to you being this contemplative, so give them the chance to get used to it. Your responses will be more in tune with them, and everybody likes “in tune” better than “out of tune”. In short, they will feel heard by you like they have never felt it before.

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Brain Pattern Alignment

If you do this, something fascinating happens, according to the doctors at Princeton. They did fMRI brain scans of the participants in their study and found that people’s brain wave patterns started to align as people actually listened. Not only did the lag between hearing and understanding vanish but the listeners started to anticipate what the other person was about to say before they said it. This is not the same as your autopilot guesses; instead, what they found is your brain pattern actually starts to match that of your partner in real time. When that happens, a strong connection occurs, understanding deepens between you, and real communication takes place.

When you as the listener find yourself in the same state at the talker, you tend to move in tandem. People get a real charge out of being understood, so it is very much worth your effort to seek such an alignment. There is the practical benefit of receiving information as its imparter meant it to be received and additionally there is also an emotional connection that takes place. Even in mere business or transactional settings, there is value to such an emotional connection as it fosters trust and comfort. As a result, people believe in your sincerity and genuineness, which eases relations and lessens conflict.

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Your brain may not be so good at listening but that doesn’t mean you can’t be. Let it know who the boss is, and earn the reputation of being a good listener.

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Last Updated on May 17, 2019

This Is What Happens When You Move Out Of the Comfort Zone

This Is What Happens When You Move Out Of the Comfort Zone

The pursuit of worthwhile goals is a part of what makes life enjoyable. Being able to set a goal, then see yourself progress towards achieving that goal is an amazing feeling.

But do you know the biggest obstacle for most people trying to achieve their goals, the silent dream killer that stops people before they ever even get started? That obstacle is the comfort zone, and getting stuck there is bound to derail any efforts you make towards achieving the goals you’ve set for yourself.

If you want to achieve those goals, you’ll have to break free from your comfort zone. Let’s take a look at how your life will change once you build up the courage to leave your comfort zone.

What Is the Comfort Zone?

The comfort zone is defined as “a behavioural state within which a person operates in an anxiety-neutral condition, using a limited set of behaviours to deliver a steady level of performance.”

What stands out to me the most about that definition is the last part: “using a limited set of behaviours to deliver a steady level of performance.” How many successful people do you know who deliver a steady level of performance?

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The goal in life is to continually challenge yourself, and continually improve yourself. And in order to do that, you have move out of your comfort zone. But once you do, your life will start to change in ways you could never have imagined. I know because it’s happening right now in my own life.

Here’s what I’ve learned.

1. You will be scared

Leaving your comfort zone isn’t easy. In fact, in can be downright terrifying at times, and that’s okay. It’s perfectly normal to feel a little trepidation when you’re embarking on a journey that forces you to try new things.

So don’t freak out or get overwhelmed when you feel yourself getting a little scared. It’s perfectly normal and all part of the process. What’s important is that you don’t let that fear hold you back. You must continue to take action in the face of fear.

That’s what separates winners from losers.

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2. You will fail

Stepping out of your comfort zone means you’re moving into uncharted territory. You’re trying things that you’ve never tried before, and learning things you’ve never learned before.

That steep learning curve means you’re not going to get everything right the first time, and you will eventually fail when you move out of your comfort zone. But as long as the failures aren’t catastrophic, it can actually be a good thing to fail because …

3. You will learn

Failure is the best teacher. I’ve learned more from each one of my failures than I have from each one of my successes. When you fail small, and fail often, you rapidly increase the rate at which you learn new insights and skills. And that new knowledge, if applied correctly, will eventually lead to your success.

4. You will see yourself in a different way

Once you move out of your comfort zone, you immediately prove to yourself that you’re capable of achieving more than you thought was possible. And that will change the way you see yourself.

Moving forward, you’ll have more confidence in yourself whenever you step out of your comfort zone, and that increased confidence will make it more likely that you continue to step outside your comfort zone. And each time you do, you’ll prove to yourself again and again what you’re really capable of.

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5. Your peers will see you in a different way

Whether we want to admit or not, people judge other people. And right now, people view you in a certain way, and they have a certain idea of what you’re capable of. That’s because they’ve become accustomed to seeing you operate in your comfort zone.

But once you move out of your comfort zone, you’ll prove to other people, as well, that you’re capable of much more than you’ve shown in the past.

The increased confidence other people place in you will bring about more opportunities than ever before.

6. Your comfort zone will expand

The good thing about the comfort zone is that it’s flexible and malleable. With each action you take outside of your comfort zone, it expands. And once you master that new skill or action, it eventually becomes part of your comfort zone.

This is great news for you because it means that you can constantly increase and improve upon the behaviors that you’re comfortable with. And the more tools and skills you have at your disposal, the easier it will be to achieve your goals.

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7. You will increase your concentration and focus

When you’re living inside of your comfort zone, the bulk of your actions are habitual: automatic, subconscious, and requiring limited focus.

But once you move out of your comfort zone, you no longer rely on those habitual responses. You’re forced to concentrate and focus on the new action in a way you never do in your comfort zone.

8. You will develop new skills

Moving out of your comfort zone requires that you develop new skills. One of the many benefits you’ll experience is that you’ll be stepping away from the “limited set of behaviors” and start to develop your ability and expertise in new areas.

Living inside of your comfort zone only requires a limited skill set, and those skills won’t contribute much to your success. Once you can confidently step outside of your comfort zone and learn a new skill, there’s no limit to how much you can achieve.

9. You will achieve more than before

With everything that happens once you move out of your comfort zone, you’re naturally going to achieve more than ever before.

Your increased concentration and focus will help you develop new skills. Those new skills will change the way you see yourself, encouraging you to step even further out of your comfort zone.

Featured photo credit: Josef Grunig via farm3.staticflickr.com

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