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8 Ways to Translate Tasks

8 Ways to Translate Tasks

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    Emails. Memos. Project descriptions. It’s not uncommon to have a stack of communications each day that we have to translate into tasks that we can actually make a little progress on. It’s a skill that is becoming more and more important if you want to actually maintain a reasonable level of productivity. Even if you plan to say ‘no’ to any of the requests coming your way, you still have to identify them first.

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    1. Scan for requests
      More than a few people will bury their requests in polite communications. In between questions about your family and catching you up on what’s actually been done of a project, they’ll slip in something along the lines of “I need you to…” or “Could you…” or “Please take care of…” These words are like tags, noting what part of a particular memo or email is actually the task you need to complete. Jump right to them and skip all the long lead-ins in order to process requests faster.
    2. Look for action verbs
      Not everyone uses the phrases that make requests easy to identify. Stating the specific task is equally common — and such statements can typically be found by scanning a document for action verbs. Some action verbs can translate into big projects — or are difficult to actually translate into a task. Action verbs are easy to find but aren’t easy to act on.
    3. Take the sender into account
      Comprehending just what someone’s asking you to do is an issue of context. While it’s nice to think that we can just flip through a list of email messages and pluck out tasks with ease, the fact of the matter is that you have to at least read who sent you each message to provide the context of what the message means. After all, if your mom asks you to help her with a website, the request means something far different than if your supervisor asks you to help her with a website.
    4. Find the first step
      For the larger projects that get dropped on your desk, don’t bother trying to plan out a whole time line immediately. That, in and of itself, is easily a large task. Instead, identify the first step you really need to take and make a note that planning out the rest of your approach is also on your to-do list. There’s not always an easy way to identify a first task immediately, but if you routinely work on similar projects, you can probably guess what the first step will be on your next assignment.
    5. Process first
      There’s some debate over whether you should try to accomplish small tasks as you become aware of them. Personally, I stick to processing all but the smallest tasks first. For instance, as I read my email, I generally make a note of what I need to do to take care of whatever question, problem or specific task I find in my emails. I can process faster when I’m not stopping to complete minor tasks.
    6. Get everything in one inbox
      Even if you have to move around messages yourself having one inbox where you can sort through everything can make it easier to extract information from all the emails, documents and more that get passed your way. It especially helps you see when you’re getting the same request through different channels, minimizing the chance you’ll duplicate your work. Even if you’re just picking up a pile of papers and moving them to your physical inbox, you can help speed up the time it takes to process this sort of information, just by having it all in one place.
    7. Ask for clarification
      One of the few things I will do while processing new tasks is to get any necessary clarification. If there’s anything at all that confuses me, I immediately send an email requesting any necessary details or clarifications so that I can be sure that I’m adding the right task to my list. If you’re not sure that you’re correctly interpreting a message, go ahead and confirm you’re thinking the right way: send back an email restating the task and ask for a little confirmation.
    8. Avoid skipping complicated questions
      Skipping an email or memo and promising to come back to it later is an easy way to make sure something slips between the cracks. Rather than avoiding complicated requests or tasks, get them out of your inbox now. That doesn’t mean that you have to figure them out, though — if it’s taking forever to try and figure out just what’s being asked for you, ask for a clarification. You can even turn down the request if that’s a better option. Either way, though, don’t put it off until a later that will never come.

    There’s one bonus tip I can offer: make the emails and memos you send to others easy to translate into tasks. While it may not help you complete your own tasks, making the effort to streamline others’ efforts means that you can minimize back-and-forths about what a colleague really needs to accomplish. It will save you more time than you might expect and might just convince someone else to communicate tasks more clearly as well.

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    If you have any tips on processing all the communications that cross our desks into actions we can actually move forward on our tasks, please share them in the comments.

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    Last Updated on January 15, 2019

    How to Talk to Strangers Without Feeling Awkward

    How to Talk to Strangers Without Feeling Awkward

    Many of us feel awkward talking to strangers. I’m a very outgoing person, even though I sometimes feel uncomfortable walking up to someone and asking a question or starting a conversation. I consider myself pretty high up on the extrovert meter. So what is it that makes us pause and become worried or anxious about talking to people we don’t know?

    In this article, we will discuss why we feel this way as well as some tips on how to talk to strangers without feeling awkward.

    Step right up, don’t be shy!

    Why We Feel Awkward Talking to Strangers

    The next time you feel uncomfortable talking to a stranger, tell yourself that’s completely normal. There are numerous reasons why it’s actually natural to feel awkward talking to strangers:

    Our Stress Levels Rise Around Strangers

    Numerous studies have show that our levels of cortisol go up when we are around strangers.[1] Cortisol is the hormone inside of us which produces stress responses.[2]
    So there you go, right off the bat you can see part of your standard response to strangers is due to a chemical reaction!

    A very interesting by product of increased cortisol is that it makes us less empathetic. More than likely this can be traced to our evolution. The increase in the cortisol and the corresponding decrease in empathy makes us want to stay away from strangers. We are biologically wired to feel concern around strangers.

    Evolution Taught Us to Be Wary

    Evolution has also taught us to be wary of strangers in general. Humans as a whole have spent a large chunk of their history banded together in small protective groups. We did this in order to help protect each other and maximize resources.

    When you think about it in this context, outsiders to our small groups or strangers are considered potential threats. Fear of strangers is common across almost all human cultures.

    Culturally Conditioned

    We can also thank our society for helping us feel uncomfortable and sometimes afraid of strangers. The term “stranger danger” is something most of us can relate to either growing up or raising kids. Or both.

    I remember hearing this from my parents, mostly about not getting in someone’s car I didn’t know. And as the father of 2 teenage girls, you can be sure I’ve talked to them about this very concept more times that they want to hear.

    The thought that strangers can be dangerous is built into us as it is. Toss in the amplification of the media on strangers doing things such as kidnapping kids and it takes it to an even higher level.

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    Now that we’ve reviewed some of the reasons why we are nervous, let’s look at why you should talk to strangers more.

    Benefits of Getting over the Awkwardness

    Let’s take a quick look at some of the advantages of how to talk to strangers without feeling awkward. These are some high level benefits of talking to strangers.

    1. Broadens Your Network

    After you talk to someone, you didn’t know previously they become someone you know at least a little bit. This alone helps broaden your network of people you know. This is helpful in many ways whether it is work related or socially related.

    2. Improves Your Communication Skills

    I am a huge proponent of the value of solid communication skills and have written about it often. The more you talk to people, especially people you don’t know, the better your communication skills become.

    Interacting with a wider variety of people will bring the added benefit of improving your communication skills.

    3. Continually Learning

    So many of us don’t actively seek to learn new things. This is one of the primary keys to staying engaged in life and our own personal self fulfillment.

    Almost every time I speak to someone I didn’t know previously, I’ve learned something new. When we speak to strangers, it pushes us out of our comfort zones and we tend to learn new things.

    4. Increases Self Confidence

    Every time we learn to do something we were previously anxious about, we feel better about ourselves.

    Forcing ourselves to talk to strangers will lead to increased self confidence. As we get more and more comfortable doing something that previously made us feel awkward, our self confidence will go up and up.

    So, how to talk to strangers to reap these benefits?

    How to Talk to Strangers

    Here are some tips to on how to talk to strangers without feeling awkward.

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    1. Say Hello

    Putting “say hello” first may seem a bit obvious but let’s take a deeper look. Much of the social awkwardness when speaking to strangers is simply breaking the ice. The first words that will engage someone.

    Most people will respond when someone says hello or hi to them. And those that don’t, you probably don’t want to talk to anyway.

    Practice being the person that opens the door to a conversation. Say hello.

    2. Ask About Them

    Something that I have noticed over the years is that people love to talk about themselves. Even fairly private people tend to open up when asked about events in their lives.

    You can ask leading questions that get people to talk about themselves and recent events. Things like recent movies watched or the summer vacation are great to get someone talking.

    As a father, I also know that people love to talk about their kids. Asking about kids is a fairly easy topic to bring up and in general, most people will expound upon all the great things their kids do or are involved with.

    3. Just Do It

    One of the biggest reasons we don’t do things we want to or know we should is because we overthink it. Quit thinking about it so much and just do it.

    When you give yourself the time to analyze every little angle about a situation, you also give plenty of time to talk yourself out of it. You’ll wind up thinking what if this happens or what if that happens.

    Try to force yourself to jump right in without thinking about it too much. Whenever I have done this, I always feel great about it afterwards, no matter how it turned out.

    4. Don’t Take It Personal

    One of the greatest lessons in life I ever learned was don’t take anything personally. We all go through life with our own sets of experiences and see things through our own lens. The way people react to different situations has almost nothing to do with us. It has to do with previous experiences and the way people feel about things other than us.

    When someone’s reaction isn’t what you’d hoped or expected, chances are it has nothing to do with you. Remember that and keep it in context.

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    5. Get a Chuckle If Possible

    I used the word chuckle purposely because it makes me laugh. In my opinion, it’s one of those funny words. We all like to laugh because it makes us feel good. And when someone makes us laugh, we typically remember those people in a positive light.

    One of the best ways to make a conversation easy and free flowing is to get some laughter going. It doesn’t mean you have to be the master joke teller or anything. See if you can work in a way to make the person you are talking to get a smile or some laughter in. In fact, laughing at yourself maybe a nice try.

    6. Detach

    A great feeling is when you don’t mind which way something turns out, that you will be fine no matter what happens. Kind of like when I watch my two favorite football teams play against each other. I don’t really care who wins, I just want a fun game.

    Treat talking to strangers the same way. You don’t really care how the conversation goes because you are detaching from the outcome. Make it a fun time with yourself and if the conversation goes well, awesome! If not then no big deal, move on.

    7. Share Your Stories

    Well, all like to feel connected to other people. And many times we wind up hanging out with people that we have things in common with. No surprise here.

    To help with how to talk to strangers without feeling awkward, tell stories that have commonalities with the person you are talking to. Kids are an easy one. I have a daughter who was a competitive cheerleader and now plays club volleyball. I have instant connection and stories with strangers I speak with who have kids that play sports. It’s easy to relate to.

    So when you are speaking to a stranger and you have a story or mutual connection point, bring it up.

    8. Give a Compliment

    Almost everyone likes hearing a compliment, whether they admit to it or not. As a general rule, we don’t give out enough compliments. It’s amazing how one small remark someone tosses your way about how good you look can literally make your entire day.

    When you are speaking with someone you don’t know, see if you can work a compliment in. Nothing creepy here. Not a good idea to tell someone you just met that they are the prettiest or handsomest person you ever met. However, if you can share how you like their tattoo or shoes or something like that, it will help put the conversation into an easy going, smiling place.

    9. Relax Your Body Language

    If you go into a situation all worried and nervous, it shows on your body. Your shoulders are tensed up, there’s a look of consternation on your face, things like that.

    When you engage a stranger in conversation, make it a point to relax your body language. Take a deep breath before you engage the person, let your body relax, and put a smile on your face. This will help relax you and it has the added benefit of putting the other person more at ease.

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    If they see that you are relaxed, it helps them relax. Plus having open, engaging body language is very conducive to inviting someone to open up into a conversation with you.

    10. Practice, Practice, Practice

    Like everything else in life, talking to strangers gets easier with practice. The more you do it, the easier it becomes.

    Make it a point to talk to several strangers each week and it will definitely help you relax as you do it more and more.

    After a while, it will become something you don’t even think about, you just do it. And that takes all of the awkwardness out of being in these type situations.

    The Bottom Line

    As we have seen, it is perfectly natural to feel awkward talking to strangers. We are biologically built that way and we have our own society constantly warning us how dangerous it is. It’s no wonder we feel awkward talking to strangers!

    There are numerous benefits to learning to be more comfortable talking to strangers. See if you can employ some of the techniques mentioned to learn how to talk to strangers without feeling awkward.

    Once you start practicing speaking with strangers more often and utilizing some of the tips, you will become more comfortable doing so. This in turn will lead to a learned new skill and increased self confidence.

    Remember, everyone you know was a stranger at one time. Now get out there and make some new friends.

    More Resources About Strengthening Communication Skills

    Featured photo credit: Priscilla Du Preez via unsplash.com

    Reference

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