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Make Your Words Count: 5 Tips on How to Negotiate at the Office

Make Your Words Count: 5 Tips on How to Negotiate at the Office

Whether you work from the comfort of your home office, or in a cubical 50 floors above the street, there’s one thing that you’ll never be able to avoid—negotiating.

There are some people that love the art of negotiation. Some even live for it. They thrive on the excitement, elevated blood pressure and adrenal rush that comes with the “search for agreement” that negotiations represent. I’m sure you’ve met these competitive types before: they almost always have the last word; they’re on the aggressive side of normal; they send back their salad because there weren’t enough croutons.

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Then there are they rest of us. We avoid negotiation, not because we’re scared, but because it’s so awfully close to an argument…okay, maybe we’re just the slightest bit scared. Or, rather, lets call it “out of our comfort zone,” instead of scared—that’s much more civil.

Regardless of how it you makes feel, negotiating is a skill that every business person needs—from the CEO to the temp secretary.  And when it comes to negotiating, it all about the words you choose and how you put them together. Literary types call that “diction.” We’re just gonna call it “owning it.”

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Here are some words and phrases to avoid when it’s your turn at the table.

“Somewhere In-Between”

9 times out of 10, negotiations are about one of two things: money, or time, and there’s a good chance that you’ll be talking about both simultaneously at one point or another.  Since both deal with what statisticians call “continuous variables,” meaning that they can go on forever, theoretically, you can discuss them in the same way. For example: let’s say you tell an employee or outside contractor that you need a job done “somewhere between 3 and 5 days from now.” Right from the start, you’re fighting against yourself by giving them two points to choose from, and showing them that you’re indecisive, which can be read as being a pushover. Not only that, but you’re almost always guaranteed to to end up waiting for the date furthest away, or if you’re talking money, paying the higher price.

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Ready, Aim, Raise…

…but it’s important not to aim too high. When your negotiation is centered on money—a salary or raise, for example—I find that it’s best to shoot first, aim high, and ask questions later. I know, I’m using a lot of gun metaphors—forgive me. There’s a reason (for the shooting first, not really for the metaphors) that you want to beat them to the punch: whatever number is thrown out first is the number that both partied focus on —it becomes a kind of anchor for the negotiation, and the price/raise/what-have-you is generally closer to that anchor than not.

“The Buck Stops Here”

First of all, no-one says that anymore. That phrase, which is roughly equivalent to saying “I’m the boss,” not only sounds ridiculous when thrown into a negotiation, but it also leaves you backed into a corner. Depending on whom you are negotiating with, the information that you ultimately make the decisions can help them force you into answering a question or signing a deal when you aren’t quite ready to do so.

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Keeping Calm (“Are We There Yet?”)

No matter what the negotiation is about, the party that comes out on top is usually the one who is the calmest. That means no looking at the clock, no complaining that “this is taking too long,” and please, take it easy to the bathroom breaks. You always want to seem like you have all the time in the world. Remember that the point of a negotiation is to get what you want out of the deal, not to end the negotiation as soon as possible.

Keeping Cool Reprise

Obviously, you should enter every negotiation with a cool head, and try to keep it cool throughout the proceedings. If you’ve seen any police procedural or lawyer drama, you’ll know that getting your counterpart’s blood hot is one of the easiest and fastest ways to get what you want. Don’t fall into the trap: you’re better than that.

Featured photo credit:  Attractive Blond Young Woman With A Telephone Headset via Shutterstock

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Last Updated on July 18, 2019

What Makes People Happy? 20 Secrets of “Always Happy” People

What Makes People Happy? 20 Secrets of “Always Happy” People

Some people just seem to float through life with a relentless sense of happiness – through the toughest of times, they’re unfazed and aloof, stopping to smell the roses and drinking out of a glass half full.

They may not have much to be happy about, but the simplicity behind that fact itself may make them happy.

It’s all a matter of perspective, conscious effort and self-awareness. Listed below are a number of reasons why some people are always happy.

1. They Manage Their Expectations

They’re not crushed when they don’t get what they want – or misled into expecting to get the most out of every situation. They approach every situation pragmatically, hoping for the best but being prepared for the worst.

2. They Don’t Set Unrealistic Standards

Similar to the last point, they don’t live their lives in a constant pursuit towards impossible visions of perfection, only to always find themselves falling short of what they want.

3. They Don’t Take Anything for Granted

Happiness rests with feeling fulfilled – those who fail to stop and appreciate what they have every now and again will never experience true fulfillment.

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4. They’re Not Materialistic

There are arguing viewpoints on whether or not money can really buy happiness; if it can, then we know from experience that we can never be satisfied because there will always be something newer or better that we want. Who has ever had enough money?

5. They Don’t Dwell

They don’t sweat the small things or waste time worrying about things that don’t really matter at the end of the day. They don’t let negative thoughts latch onto them and drain them or distract them. Life’s too short to worry.

6. They Care About Themselves First

They’re independent, care for themselves and understand that they must put their needs first in order to accommodate the needs of others.

They indulge, aim to get what they want, make time for themselves and are extremely self-reliant.

7. They Enjoy the Little Things

They stop to smell the roses. They’re accustomed to find serenity when it’s available, to welcome entertainment or a stimulating discussion with a stranger when it crosses their path. They don’t overlook the small things in life that can be just as important.

8. They Can Adapt

They’re not afraid of change and they work to make the most out of new circumstances, good or bad. They thrive under pressure, are not overwhelmed easily and always embrace a change of pace.

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9. They Experiment

They try new things, experience new flavors and never shy away from something they have yet to experience. They never order twice from the same menu.

10. They Take Their Time

They don’t unnecessarily rush through life. They work on their own schedule to the extent that they can and maneuver through life at their own relaxing pace.

11. They Employ Different Perspectives

They’re not stuck in one perspective; a loss can result in a new opportunity, hitting rock bottom can mean that there’s no where to go but up.

12. They Seek to Learn

Their constant pursuit of knowledge keeps them inspired and interested in life. They cherish information and are on a life-long quest to learn as much as they can.

13. They Always Have a Plan

They don’t find themselves drifting without purpose. When something doesn’t go as planned, they have a plan for every letter in the alphabet to fall back on.

14. They Give Respect to Get It

They are respectful and, in turn, are seen as respectable; the respect they exude earns them the respect they deserve.

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15. They Consider Every Opportunity

They always have their eyes open for a new road, a new avenue worth exploring. They know how to recognize opportune moments and pounce on them to make the most of every situation. Success is inevitable for them.

16. They Always Seek to Improve

Perpetual self-improvement is the key towards their ongoing thirst for success. Whatever it is they do, they take pride in getting better and better, from social interactions to mundane tasks. Their pursuit at being the best eventually materializes.

17. They Don’t Take Life Too Seriously

They’re not ones to get offended easily over-analyze or complicate matters. They laugh at their own faults and misfortunes.

18. They Live in the Moment

They don’t live for tomorrow or dwell on what may have happened yesterday. Every day is a new opportunity, a new chapter. They live in the now, and in doing so, get the most out of every moment.

You can learn how to do so too: How to Live in the Moment and Stop Worrying About the Past or Future

19. They Say Yes

Much more often than they say no. They don’t have to be badgered to go out, don’t shy away from new opportunities or anything that may seem inconvenient.

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20. They’re Self-Aware

Most important, they’re wholly aware of themselves. They self-reflect and are conscious of their states of mind. If somethings bothering them, they fix it.

We’re all susceptible to feeling down every now and again, but we are all equipped with the necessary solutions that just have to be discovered.

Lack of confidence, inability to feel fulfilled, and susceptibility to stress are all matters that can be controlled through the way we handle our lives and perceive our circumstances.

Learn about How Self-Reflection Gives You a Happier and More Successful Life.

Final Thoughts

The main philosophy employed by the happiest includes the idea that life’s simply too short: life’s too short to let things get you down, to take things for granted, to pursue absolute and unrealistic perfection.

For some, employing these characteristics is a second nature – they do it without knowing. For others, a conscious effort must be put forth every now and again. Self-Awareness is key.

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Featured photo credit: Charles Postiaux via unsplash.com

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