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5 Simple And Obvious Tips For Better Communication

5 Simple And Obvious Tips For Better Communication

    Some things we just know. Some things we learn by reading books (or fine blogs like Stepcase Lifehack) and yet another set of things we learn the hard way: by doing them. Or, to be more precise, by trial and error. Or, to be even more precise, by a lot of trial and a lot of errors.

    For me, one of these things was interpersonal communication. I always had a very easy way with words. Seemed that I can find them without too much effort. Also, I have the ability to learn new languages pretty easy (I’m not a native English speaker, by the way). And that made me believe for a long time that I was a good communicator.

    Of course, I was so totally wrong. As paradoxical as it may seem, interpersonal communication has very little to do with words. It doesn’t really matter how fast or accurate you may find them. The very core of interpersonal communication is not in words, it’s in interaction. It’s true that sometimes words may greatly enhance this interaction, but the core is always about dancing, not about posing.

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    So here are 5 simple rules that will help you get more value from your conversations. They’re not learned from any books, but from my own experience in countless of interpersonal communication processes.

    1. Never Start A Sentence If You Don’t Know How It Ends

    That was one of my biggest struggles when I started to consciously improve my interpersonal skills. There is this thrill of talking out of nothing, just to have your voice heard. I may say a stupid thing, but what the heck, at least I will make myself heard. What a dumb (and actually easy to avoid) mistake.

    The thin interest that you may generate will soon turn into laughter or just plain ignorance. Mean what you say and know exactly how it will turn out before putting it into words. While it looks like it may add some salt and pepper to the conversation by introducing some sort of randomness, speaking without really knowing what you say will only ruin the other part expectations. They’re talking to you because they’re searching for meaning, not for randomness.

    Now, every little thing I say is atomically processed in my head before it reaches my lips. It creates some sort of a mental space in which I can follow the main ideas or the further developments of the main conversation thread. If doing this sounds like too much of a hassle, don’t worry, it’s way much easier than you think. Just start practicing and it will come along naturally.

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    2. “Uh”, “Oh” and “Sheesh” Are Vague

    So expect to get back vague responses too. Interjections are not meant to generate an answer, but merely to acknowledge your surprise or satisfaction. If you use an “Oh” as a way to get an answer from somebody else, not only you will gradually puzzle your interlocutors, but, eventually, you will annoy the heck out of them.

    Being exact in your responses is fundamental in interpersonal communication. Imagine that you’re playing squash. You hit the ball and expect the wall to send it back exactly in the direction you calculate. Now imagine the wall is actually soft, or deformed, like being made from some sort of plastic. Your ball will fly around in unpredictable circles.

    That’s exactly what these types of interjections, which we all use because they’re holding some degree of “coolness”, are doing. They’re distorting the feedback we’re sending back to our interlocutor. In the end, he’ll walk out with a foggy conclusion about your interaction. If he’ll be able to extract a conclusion at all. Huh? ;)

    3. There’s No Right Or Wrong

    Noticed how often we continue a conversation just to prove that we’re right? I call that type of conversation a “loose end”. If somebody approaches me with something like “well, let me tell you how things really are in that matter”, I usually don’t. Don’t let that person tell me anything, that is.

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    Being right or wrong is a mental construct. We’re moving through life continuously, our own personalities may change over time and we’re constantly changing contexts and situations. What’s right here today may change tomorrow and what’s acceptable as true in your culture may be completely forbidden in another one.

    Hijacking an entire conversation just to prove yourself right is an incredible waste of time. Human interaction is much more valuable than we’re ready to accept and much more rewarding, if carefully practiced. For instance, the benefits of proving yourself right will last as long as that conversation, while the benefits of a true interaction will widely go over that 10 minutes span, maybe for years.

    4. Listening Is Always More Valuable Than Talking

    If you spend more than 50% percent of a conversation just talking, you’re losing big time. Ideally, a conversation will have at least half of the time dedicated to listening. Because that’s where the real value lies, in finding out new things. One can really know just as much as he knows. Value is created incrementally, by incorporating other messages in your knowledge base.

    That’s why I developed my own listening technique. Every time I witness my interlocutor’s eyes slipping slightly over my head, I know it’s time to use that technique. By the way, listening doesn’t mean you shut up. On the contrary, you support conversation, you show you’re engaged and willing to learn more.

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    Ask small questions, acknowledge that you’re processing the information, give small incentives to the other part so he’ll keep on talking. The art of listening is even more difficult than the art of talking, but, in my experience, its benefits are in direct proportion with the difficulty. Way bigger, that is.

    5. Login. Logout.

    Practice your openings and closings very carefully. When I enter a conversation, I usually do a mental “login”. Like I actually login on a remote server via some sort of a console (I’m a bit of a geek, I know, I can’t help it). Once I’m there, my activities are bound to that window. I almost never get out of that space until I finish what I was supposed to do there.

    This trick proved to be so valuable that I even used it in real life events like workshops or team buildings. The initial “ice breaking” sheet of paper is called “Login” and the feedback form I give them at the end  is called “Logout”. It helps everybody identify and respect the boundaries of that specific event.

    The same happens in conversations. That’s why I seldom respond to an interruption stimulus if I’m engaged with somebody else. If I start 3 login sessions at once, I will never remember what command I issued, in what window. They will just stay there, on my screen, but without real use. Or, in other words, interpersonal clutter.

    ***

    Have your own conversation tips? Would love to hear about them in the comments. Let’s start a little bit of an interpersonal interaction, folks. :)

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    Last Updated on December 17, 2018

    Why You Think You’re Not Good Enough and How To Believe in Yourself

    Why You Think You’re Not Good Enough and How To Believe in Yourself

    Have you ever wanted to say something at work, but a little voice of doubt crept in and said, “what if you are wrong”?

    Maybe you wanted to apply for that promotion or ask that special someone on a date, but something kept you from taking action. When you think you’re not good enough, you tend to fear the outcome and lack faith in your abilities. That is why it is vital you discover how to believe in yourself so you can accomplish your goals and create your dream life.

    Whatever your situation, the fears and self-doubt your false beliefs create will always stop you in your tracks. Identifying the beliefs that cause you to sabotage your life is the first step to removing them.

    Self-doubt causes inaction, and inaction leads to regret. When you are not following your passion and living your dream life, you are left with a lot of questions:

    • What if I took a chance on myself?
    • Could I have had a better life if I took more risks?
    • Am I be satisfied with the legacy I am leaving behind?
    • What could I have accomplished if I did not settle for less?

    So why would you think you’re not good enough?

    1. Parenting

    The perception you have of yourself is based on your past experiences. There are studies that show children mimic everything from their parents ability to regulate emotions, to their parents belief about money.[1]

    I have had clients who did not believe they were good enough because they did not receive any positive reinforcement as a child. When they were young, their parents were extremely overprotective.

    Think of your childhood challenges like dragons you had to slay. Each obstacle you overcame was another dragon you successfully removed from your life. As you slay more dragons, your self-esteem and confidence increase. When someone has overprotective parents, their parents end up slaying the dragons.

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    As a result, the child builds more confidence in their parent’s abilities, while still doubting their own.

    If you are never encouraged to slay your own dragons, you start to doubt whether you can. It is only natural for a child to conclude their parents are always helping them because they think they need it. This child ages into an adult who still believes they are not good enough. They seek the help and confirmation of others, and they rarely stand-up to opposition.

    Solution: Slay Your Dragons!

    If you want to believe in yourself, you are going to have to take steps to rebuild your trust in yourself. Start by keeping your word to others and arriving on-time. By showing yourself that others can (and do) trust you, you are going to feel more comfortable trusting yourself.

    As you move onto larger and more challenging tasks, you have built a foundation of trust in your ability to keep your word. Next, you are going to want to reclaim your sword from others. At first, you may want to confide in whoever it is currently slaying your dragons.

    Understand if it is your parent or someone who loves you, they want the best for you and mean well. You are simply going to tell them that you want to do the work, and will ask them for their thoughts in the planning phase. Feel free to check in with them and give them updates on your progress, while making sure they understand you are wanting to do the work yourself.

    Then when the task is completed, let them know so you can celebrate together. Now that you have slayed your own dragon, you can start to reclaim your confidence. By you utilizing them as your guide, you get the added bonus of someone you respect and admire, telling you how amazing you are.

    Think of it like a symbolic passing of the torch. Now, you are both dragon slayers. Which means all the positive attributes you attributed to them slaying your dragons, now belong to you.

    2. Over-Exaggerating and Oversimplifying

    Your past experiences may involve you or someone close to you failing. When you experience failure, you can lose your desire to continue. This has less to do with whether you are brave or scared, and more to do with the fact that your mind does not like failure.

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    No one enjoys participating in events in which they under-perform. Outside of the usual reasons of embarrassment, feelings of inadequacy, and fear of failure – it is simply not fun.

    Who wants to play baseball if they strikeout every time it is their turn? Would you enjoy singing in front of an audience if you were booed off the stage every time you performed? I could go on, but I think you get the point.

    The thing about those two examples is no one really strikes out “every” at-bat. It is also unlikely someone could be booed off the stage “every time” they performed in-front of an audience.

    What ends up happening is you oversimplify and exaggerate your past experiences and then your mind believes you. If you believe you are not good enough to ask someone on a date because they “always” tell you no, then do not be surprised you never muster the courage to do so.

    If you want to overcome these feelings of inadequacy, start by changing your beliefs. This exercise does not need to be complicated. If you believe you strikeout every time it is your turn, I want to you to go to a batting cage and keep swinging until you hit the baseball.

    When you experience success, I want you to take a mental note, write it down, or have someone video it. This is your proof that you do not always strike out. Then, whenever your belief that you are not good enough resurfaces, you are going to replay that video.

    Regardless of the situation, you can find a successful experience that you are overlooking.

    Solution: Read About the Failures of Others

    It sounds a little crazy, I know, but reading about the failures of other successful people will improve your confidence. In a study conducted by Columbia University, they found that teaching students about the failures of great scientists encouraged them to do better.[2]

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    When you are battling fear and self-doubt, you tend to over-exaggerate the abilities of others and diminish your own by comparison. You start to believe the successful are successful because they are courageous risk-takers, who do not take no for an answer. You tell yourself, they are meant to succeed, while you on the other hand are not.

    When you are able to relate to the successful, you start to realize they have the same struggles and challenges you do. The only difference is they kept going.

    Now it is not a question of whether you can succeed, it is a question of whether you want to succeed.

    3. Undervalue Yourself

    What is the main difference between someone who believes they are good enough and someone who does not? The person who believes they are good enough understands they are a person of value.

    What I mean by this is if you do not believe you are worth being listened to, you will not have anything to say. If you do not believe you are good enough to be respected and treated as such, you will accept and rationalize all kinds of mistreatment.

    There is an old saying that we are treated as we allow ourselves to be treated. When someone has the confidence and self-esteem that commands respect, they will not accept being treated any kind of way. However, if someone does not see themselves as worthy, they will remain in toxic situations because they do not believe anything better is on the horizon.

    Dr. Jennifer Crocker, who worked on a series of self-esteem studies, found in her latest research that:[3]

    “College students who based their self-worth on external sources–including appearance, approval from others and even their academic performance–reported more stress, anger, academic problems, relationship conflicts, and had higher levels of drug and alcohol use and symptoms of eating disorders”

    Solution: Internalize Your Self-Worth

    Instead of valuing yourself based on the awards, recognition, and accolades of others, you need to search internally. By basing your perception of yourself on your core values, you can regain control over self-image.

    Instead of focusing on things that are outside of control, keep your mind on what it is that makes you special. You are not defined by your job, relationships, religion, or education. Rather, you are defined by the manner in which you participate in these things. You may be a creative, hard-working, and compassionate person; and that shows up in every thing you do.

    Understand that you do not need to be creative, hard-working, and compassionate all the time to consider yourself these things. You are not trying to be perfect, but you are trying to connect with your true self.

    By understanding the similarities in which you tackle objectives, you will build a consistent and powerful self-worth that stands apart from external confirmation.

    Final Thoughts

    Do not allow your past experiences do dictate your future success. You do not want to look back on your life and have a lot of questions and regrets.

    Build trust in yourself by taking action today. This will help you build the confidence you need to believe in yourself and your ability to become the champion of your life.

    More Inspiration About Motivation

    Featured photo credit: Riccardo Mion via unsplash.com

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    Reference

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