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4 Kinds of Non-IT People Who Can Help Your IT Career

4 Kinds of Non-IT People Who Can Help Your IT Career

Getting ahead in IT involves doing a lot of things right. You can’t do it alone, though! Getting to know other people can be just as helpful as in any other industry. Now, I’m not talking about taking advantage of people, or just using them to get ahead. Instead, these are the kinds of people you should genuinely get to know, in order to find out more about the company and see how everyone can best work together. Let’s have a look at a few different kinds of non-IT people that can help your IT career.

1. The Front Receptionist

The receptionist in your office is a great person to get to know! They’re the ones responsible for taking calls for the office, accepting deliveries and visitors, and possibly organizing visitor passes and other events. Getting to know the receptionist is helpful.

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Receptionists are very involved in an office and have a lot of interaction with other people. If you’re on good terms with the receptionist, it can be beneficial. They can let you know when certain people come and go, especially if you’re expecting someone from another company or office. They are often quite aware of what’s happening around the office, and can let you know some of the details if you’re interested.

2. The Manager’s Personal Assistant

Many senior people in an organization are busy and have a lot that they need to do. This is why they hire a personal assistant. A personal assistant, or PA, is generally someone who works with a senior manager and organizes their work life for them.

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They are responsible for setting up meetings, taking calls, booking flights and hotels, sending emails to groups of people, and making general arrangements. Similarly to a receptionist, it’s good to get to know them to find out what’s happening within the company.

Another good reason to get to know the PA is that you’ll get more visibility with their manager. If you’re getting your name mentioned in front of senior management, it’s a very good thing, especially if the PA can put in a good word for you.

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3. Those-Who-Know-Everything-In-The-Office

Every office has this kind of person. They are the single most knowledgeable person in the company. In some cases, it seems like they know everything!

Do you need to get new stationery ordered? They will know who to call. Do you need to book a meeting room? They will know how. Do you need to claim an expense receipt? Set up access in a HR system? Get your IT issue fast-tracked? Find out who to talk with to get more information? This is the person who will know what, who, how, and where to do all of these tasks.

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It’s good to first identify who this person is, and then get to know them. This isn’t just to use them for their knowledge—it’s good to know everyone in the office—I’m suggesting that this kind of person can help you do your job better, and it’s easier to do that if they’re friendly with you.

4. Building Security

The security officers in the building are important people to know. You probably won’t have a lot to do with them, so it can be hard to get to know them, but it’s also useful.

They are probably responsible for setting up your security pass and showing you in and out of the building occasionally. They’re also around to keep an eye on the place after hours. In some cases, you may be required to work extra hours to get work done. At these times it can be helpful to know the security team, as it can make it easier getting in and out of the building and office, which can help your career in the long term.

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Last Updated on December 2, 2018

7 Public Speaking Techniques To Help Connect With Your Audience

7 Public Speaking Techniques To Help Connect With Your Audience

When giving a presentation or speech, you have to engage your audience effectively in order to truly get your point across. Unlike a written editorial or newsletter, your speech is fleeting; once you’ve said everything you set out to say, you don’t get a second chance to have your voice heard in that specific arena.

You need to make sure your audience hangs on to every word you say, from your introduction to your wrap-up. You can do so by:

1. Connecting them with each other

Picture your typical rock concert. What’s the first thing the singer says to the crowd after jumping out on stage? “Hello (insert city name here)!” Just acknowledging that he’s coherent enough to know where he is is enough for the audience to go wild and get into the show.

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It makes each individual feel as if they’re a part of something bigger. The same goes for any public speaking event. When an audience hears, “You’re all here because you care deeply about wildlife preservation,” it gives them a sense that they’re not just there to listen, but they’re there to connect with the like-minded people all around them.

2. Connect with their emotions

Speakers always try to get their audience emotionally involved in whatever topic they’re discussing. There are a variety of ways in which to do this, such as using statistics, stories, pictures or videos that really show the importance of the topic at hand.

For example, showing pictures of the aftermath of an accident related to drunk driving will certainly send a specific message to an audience of teenagers and young adults. While doing so might be emotionally nerve-racking to the crowd, it may be necessary to get your point across and engage them fully.

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3. Keep going back to the beginning

Revisit your theme throughout your presentation. Although you should give your audience the credit they deserve and know that they can follow along, linking back to your initial thesis can act as a subconscious reminder of why what you’re currently telling them is important.

On the other hand, if you simply mention your theme or the point of your speech at the beginning and never mention it again, it gives your audience the impression that it’s not really that important.

4. Link to your audience’s motivation

After you’ve acknowledged your audience’s common interests in being present, discuss their motivation for being there. Be specific. Using the previous example, if your audience clearly cares about wildlife preservation, discuss what can be done to help save endangered species’ from extinction.

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Don’t just give them cold, hard facts; use the facts to make a point that they can use to better themselves or the world in some way.

5. Entertain them

While not all speeches or presentations are meant to be entertaining in a comedic way, audiences will become thoroughly engaged in anecdotes that relate to the overall theme of the speech. We discussed appealing to emotions, and that’s exactly what a speaker sets out to do when he tells a story from his past or that of a well-known historical figure.

Speakers usually tell more than one story in order to show that the first one they told isn’t simply an anomaly, and that whatever outcome they’re attempting to prove will consistently reoccur, given certain circumstances.

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6. Appeal to loyalty

Just like the musician mentioning the town he’s playing in will get the audience ready to rock, speakers need to appeal to their audience’s loyalty to their country, company, product or cause. Show them how important it is that they’re present and listening to your speech by making your words hit home to each individual.

In doing so, the members of your audience will feel as if you’re speaking directly to them while you’re addressing the entire crowd.

7. Tell them the benefits of the presentation

Early on in your presentation, you should tell your audience exactly what they’ll learn, and exactly how they’ll learn it. Don’t expect them to listen if they don’t have clear-cut information to listen for. On the other hand, if they know what to listen for, they’ll be more apt to stay engaged throughout your entire presentation so they don’t miss anything.

Featured photo credit: Flickr via farm4.staticflickr.com

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