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16 Tips to Survive Brutal Criticism (and Ask for More)

16 Tips to Survive Brutal Criticism (and Ask for More)
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    “You suck.”

    Everyone encounters criticism, whether it is a boss pointing out falling performance, a bad review for your book, or even self-criticism after an embarrassing slip-up. Your ability to digest that criticism and make use of it says a lot about your character. Even better is to be the kind of person who can take a sharp, verbal critique, stand up and ask for more.

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    People are Too Nice

    Most people won’t tell you what they think of you. And if they do want to slide you some honesty, it is usually wrapped in a sugar coating. Why then, with our compulsion to smooth the truth, does it hurt to be on the back end of an honest opinion?

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    I believe it is because most of us have shied away from getting honesty our whole lives. As a result, we haven’t trained the ability to recognize that a criticism of our behaviors, results or efforts isn’t a criticism of ourselves. Once you train yourself to notice the separation, you can start using any criticism thrown your way and actively seek more of it.

    Honesty is a Good Thing, Here’s How to Survive It

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    Here are some tips for surviving the floods of good intentions that might crash upon your ego:

    1. Balance Yourself – The salience effect is a cognitive bias where we tend to focus on the most recent or memorable piece of information, ignoring the collective. Whenever you get a piece of criticism, you need to balance it by recognizing that this is just one tiny critique out of all feedback. Don’t exaggerate it’s impact on who you are.
    2. Get Them to Focus on Behavior – If you are in the middle of an evaluation, try directing the person onto your specific behaviors, not you. Tell them you are interested in hearing their suggestions and ask for positive ideas for improving your methods.
    3. There is No Absolute Feedback – Part of the sting comes from converting feedback, which is entirely relative, into absolutes. If someone told a stand-up comedian he wasn’t funny after a show, that would probably mean he wasn’t as funny as other comedians that person likes. It doesn’t mean he is objectively, the most unfunny person who ever existed.
    4. It’s Opinion, Not Fact – The only benefit of feedback is if it illuminates weaknesses or strengths you suspected but hadn’t realized. You always have the option to disagree with criticism.
    5. Don’t Ask for Honesty When You Want Support – Don’t ask people for honest feedback if you plan to tune out anything but praise. Notice your internal state when you want feedback. Do you want help or validation? Get clear, otherwise you might get an unexpected critique.
    6. Flip it to Positive – Guide the person towards making suggestions for improvement rather than pointing out flaws. It’s easier to hear: “You should try slowing when you deliver a speech,” rather than, “I couldn’t understand anything you said!”
    7. Don’t Argue – I once saw on a famous speaker’s blog comments a verbal insult from someone. The speaker responded by continuing the attack and redirecting it at his assailant. I felt this showed a lack of maturity by bringing himself down to the level of the man who insulted him. You’ll look more secure and confident if you can redirect and brush aside criticism than if you engage in an argument.
    8. Train Your Ego – My suggestion is to actively run towards as much harsh criticism as you can. It will desensitize you to the bite of one particular comment and give you the ability to see yourself more fairly.

    Now that you have some pain-killers for the attack, here’s how to ask for more:

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    1. Say Thanks – Some companies pay consultants millions of dollars to come by and show them how they are doing a bad job. At least some people will do it for free. Thank them so you don’t have to pay heavy consultant bills later.
    2. Honesty Policy – Develop a policy for honesty where you encourage people who give you honest feedback. I’ve wrote about this topic several times on my blog, and I’ve gotten many suggestions from readers who prefaced their ideas with, “I’m saying this because I know you won’t take it personally.” How many ideas would I have lost if I hadn’t created an honesty policy?
    3. Don’t Justify – In the face of criticism, you might feel the urge to explain or justify yourself. My advice is to avoid it unless it is specifically asked from you. The reason is that justification not only admits your insecurity, but it makes the other person think you aren’t listening.
    4. Experiment with Embarrassment – If you aren’t making a fool of yourself routinely, you probably aren’t being ambitious enough. Take criticism as a sign that you are experimenting regularly.
    5. Give People the Sugar – Give people the sugar-coating, so they can give the honest suggestions. Frame questions so they can deliver feedback in a non-offensive manner. “What could I have most improved?” “If you had to say something, what did you like least?”
    6. Be Positive – If someone criticizes, translate them into positive suggestions and discuss it with them. The translation informs the person that you have a thick-skin and are using the advice.
    7. “Thanks, I’ll think about that.” – Five words to end the conversation and give yourself time to process any particularly crushing information. This keeps you from starting an argument with a person which can only defeat an honesty policy.
    8. “I Understand, But Disagree.” – Those four words are your only comeback. I’ve had people tell me I should stop writing, speaking or change something I felt strongly about. Calmly stating those four words shows the person that it isn’t a topic of discussion, but shows everyone else that you are open to all suggestions.

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    Scott H Young

    Scott is obsessed with personal development. For the last ten years, he's been experimenting to find out how to learn and think better.

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    Last Updated on September 18, 2020

    13 Helping Points When Things Don’t Go Your Way

    13 Helping Points When Things Don’t Go Your Way

    For the original article by Celestine: 13 Helping Points When Things Don’t Go Your Way

    “We all have problems. The way we solve them is what makes us different.” ~Unknown

    “It’s not stress that kills us, it is our reaction to it.” – Hans Selye

    Have you ever experienced moments when things just don’t go your way? For example, losing your keys, accidentally spilling your drink, waking up late, missing your buses/trains, forgetting to bring your things, and so on?

    You’re not alone. All of us, myself included, experience times when things don’t go as we expect.

    Here is my guide on how to deal with daily setbacks.

    1. Take a step back and evaluate

    When something bad happens, take a step back and evaluate the situation. Some questions to ask yourself:

    1. What is the problem?
    2. Are you the only person facing this problem in the world today?
    3. How does this problem look like at an individual level? A national level? On a global scale?
    4. What’s the worst possible thing that can happen to you as a result of this?
    5. How is it going to impact your life in the next 1 year? 5 years? 10 years?

    Doing this exercise is not to undermine the problem or disclaiming responsibility, but to consider different perspectives, so you can adopt the best approach for it. Most problems we encounter daily may seem like huge issues when they crop up, but most, if not all, don’t have much impact in our life beyond that day.

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    2. Vent if you have to, but don’t linger on the problem

    If you feel very frustrated and need to let off some steam, go ahead and do that. Talk to a friend, complain, crib about it, or scream at the top of your lungs if it makes you happy.

    At the same time, don’t get caught up with venting. While venting may temporarily relieve yourself, it’s not going to solve the problem ultimately. You don’t want to be an energy vampire.

    Vent if there’s a need to, but do it for 15 to 20 minutes. Then move on.

    3. Realize there are others out there facing this too

    Even though the situation may be frustrating, you’re not alone. Remember there are almost 7 billion people in the world today, and chances are that other people have faced the same thing before too. Knowing it’s not just you helps you to get out of a self-victimizing mindset.

    4. Process your thoughts/emotions

    Process your thoughts/emotions with any of the four methods:

    1. Journal. Write your unhappiness in a private diary or in your blog. It doesn’t have to be formal at all – it can be a brain dump on rough paper or new word document. Delete after you are done.
    2. Audio taping. Record yourself as you talk out what’s on your mind. Tools include tape recorder, your PC (Audacity is a freeware for recording/editing audio) and your mobile (most mobiles today have audio recording functions). You can even use your voice mail for this. Just talking helps you to gain awareness of your emotions. After recording, play back and listen to what you said. You might find it quite revealing.
    3. Meditation. At its simplest form, meditation is just sitting/lying still and observing your reality as it is – including your thoughts and emotions. Some think that it involves some complex mambo-jumbo, but it doesn’t.
    4. Talking to someone. Talking about it with someone helps you work through the issue. It also gets you an alternate viewpoint and consider it from a different angle.

    5. Acknowledge your thoughts

    Don’t resist your thoughts, but acknowledge them. This includes both positive and negative thoughts.

    By acknowledging, I mean recognizing these thoughts exist. So if say, you have a thought that says, “Wow, I’m so stupid!”, acknowledge that. If you have a thought that says, “I can’t believe this is happening to me again”, acknowledge that as well.

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    Know that acknowledging the thoughts doesn’t mean you agree with them. It’s simply recognizing the existence of said thoughts so that you can stop resisting yourself and focus on the situation on hand.

    6. Give yourself a break

    If you’re very stressed out by the situation, and the problem is not time sensitive, then give yourself a break. Take a walk, listen to some music, watch a movie, or get some sleep. When you’re done, you should feel a lot more revitalized to deal with the situation.

    7. Uncover what you’re really upset about

    A lot of times, the anger we feel isn’t about the world. You may start off feeling angry at someone or something, but at the depth of it, it’s anger toward yourself.

    Uncover the root of your anger. I have written a five part anger management series on how to permanently overcome anger.

    After that, ask yourself: How can you improve the situation? Go to Step #9, where you define your actionable steps. Our anger comes from not having control on the situation. Sitting there and feeling infuriated is not going to change the situation. The more action we take, the more we will regain control over the situation, the better we will feel.

    8. See this as an obstacle to be overcome

    As Helen Keller once said,

    “Character cannot be developed in ease and quiet. Only through experiences of trial and suffering can the soul be strengthened, vision cleared, ambition inspired and success achieved.”

    Whatever you’re facing right now, see it as an obstacle to be overcome. In every worthy endeavor, there’ll always be countless obstacles that emerge along the way. These obstacles are what separate the people who make it, and those who don’t. If you’re able to push through and overcome them, you’ll emerge a stronger person than before. It’ll be harder for anything to get you down in the future.

    9. Analyze the situation – Focus on actionable steps

    In every setback, there are going to be things that can’t be reversed since they have already occurred. You want to focus on things that can still be changed (salvageable) vs. things that have already happened and can’t be changed. The only time the situation changes is when you take steps to improve it. Rather than cry over spilt milk, work through your situation:

    1. What’s the situation?
    2. What’s stressing you about this situation?
    3. What are the next steps that’ll help you resolve them?
    4. Take action on your next steps!

    After you have identified your next steps, act on them. The key here is to focus on the actionable steps, not the inactionable steps. It’s about regaining control over the situation through direct action.

    10. Identify how it occurred (so it won’t occur again next time)

    A lot of times we react to our problems. The problem occurs, and we try to make the best out of what has happened within the context. While developing a healthy coping mechanism is important (which is what the other helping points are on), it’s also equally important, if not more, to understand how the problem arose. This way, you can work on preventing it from taking place next time, vs. dealing reactively with it.

    Most of us probably think the problem is outside of our control, but reality is most of the times it’s fully preventable. It’s just a matter of how much responsibility you take over the problem.

    For example, for someone who can’t get a cab for work in the morning, he/she may see the problem as a lack of cabs in the country, or bad luck. However, if you trace to the root of the problem, it’s probably more to do with (a) Having unrealistic expectations of the length of time to get a cab. He/she should budget more time for waiting for a cab next time. (b) Oversleeping, because he/she was too tired from working late the previous day. He/she should allocate enough time for rest next time. He/she should also pick up better time management skills, so as to finish work in lesser time.

    11. Realize the situation can be a lot worse

    No matter how bad the situation is, it can always be much worse. A plus point vs. negative point analysis will help you realize that.

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    12. Do your best, but don’t kill yourself over it

    No matter how bad your situation may seem, do your best, but don’t kill yourself over it. Life is too beautiful to worry so much over daily issues. Take a step back (#1), give yourself a break if you need to (#6), and do what you can within your means (#9). Everything else will unfold accordingly. Worrying too much about the outcome isn’t going to change things or make your life any better.

    13. Pick out the learning points from the encounter

    There’s something to learn from every encounter. What have you learned from this situation? What lessons have you taken away?

    After you identify your learning points, think about how you’re going to apply them moving forward. With this, you’ve clearly gained something from this encounter. You’ve walked away a stronger, wiser, better person, with more life lessons to draw from in the future.

    Get the manifesto version of this article: [Manifesto] What To Do When Things Don’t Go Your Way

    Featured photo credit: Alice Donovan Rouse via unsplash.com

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