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10 Essential People Management Skills Every Manager Needs

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10 Essential People Management Skills Every Manager Needs

Being a manager is tough. This position requires you to take on additional responsibilities, step up as a leader, and master a completely new set of skills.

Of all the new skillsets you have to acquire, the most valuable are those related to people management. This makes sense – after all, your primary role as a manager is to connect with and support your employees.

But with so many people management skills out there, how do you know which ones to focus on? While there’s no wrong or right answer to this, here are a handful of essential skills that every manager needs to have to succeed in their roles.

1. Communicate — Really Communicate

This one may sound obvious, but good communication skills are a must for every manager. This means being able to speak clearly, transparently, and in a way that resonates with your employees. If you’re unsure where your communication skills stand, your employees can serve as a helpful sounding board.

Adam Legas, founder and managing director at Nanohydr8.com told me the following when I asked him how he thinks about investment into communication with the employees:

When your team is just a few people, communication is a breeze. When your company is 10 people, you need to have regularly scheduled meetings to make sure people are on track and know what’s going on. When your company is 100 people, you need to invest a LOT more into communication to make sure your employees are engaged and you are an effective manager.

Example

You notice that many of your employees are misunderstanding directions for a project, so you check in with them to identify the source of the problem. It turns out, your communication around the project was unclear and confused your team.

To ensure this doesn’t happen again in the future, you gather actionable feedback about what went wrong and improve that aspect of your communication style.

2. Demonstrate Trust

One of the most important skills to have as a manager is the ability to demonstrate trust to the people you manage. According to research, 61% of employees say trust between them and their senior management is very important to job satisfaction.[1]

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But you don’t even need to see the statistics to support this. You’ll be hard pressed to find an employee who enjoys being micromanaged or feeling like they’re not trusted to do their work.

Example

Your high-performing employee wants to step up in their role and take on a challenging new project. You encourage them to run with it and let them know you’re available to support in any way possible. As a result, the employee delivers outstanding outcomes and is grateful to you for entrusting them with such a big responsibility.

3. Practice Empathy

To build strong relationships with your employees, you need to practice empathy. Whether someone comes to you with a work conflict or is struggling with personal matters at home, as a manager, bringing compassion to your conversations will make it easier for your employees to open up to you.

If you feel like you’re not a naturally empathetic person, don’t worry. Studies have shown that empathy is something that can be taught.[2]

Example

A member of your team has recently lost a close family member and is having a hard time focusing at work. You encourage them to take any time they need to heal, allow them to work under more flexible deadlines, and take some work off their plate.

Because you demonstrated empathy during this tough situation, your employee feels comfortable opening up to you about other issues or problems they face.

4. Listen Actively

True, deep listening skills are difficult to develop, but managers who have this ability are guaranteed to be much more successful than those who don’t. The difference is that managers who listen are actually present during a conversation and absorbing the information shared with them.

On the other hand, managers who simply hear the conversation are not fully engaged and will likely miss key information that’s being shared with them.

Learn to improve your listening skills here: How to Practice Active Listening (A Step-By-Step Guide)

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Example

Your employee is frustrated and needs to vent. Instead of zoning out during the conversation, you pay close attention and identify the root of the problem. Together, you discuss a solution and take action to address the source of the conflict.

5. Motivate Others

Inevitably, most of the employees you manage will get stuck in a rut. Perhaps they’re feeling bored with their projects, questioning their career path, or simply not feeling engaged at work. No matter the reason, you need to have the ability to lift them up and motivate them to start being high performers again.

This goes beyond just providing encouragement – it requires you to identify the cause of their disengagement and find solutions to actively address it.

Example

A high performer on your team seems to be disengaged. You approach them to see what’s going on and learn that they’re bored because they’re not being challenged.

Thankfully, there’s a significant project that just started and could use an extra helping hand. Your employee is excited about this new opportunity, so you work together to make sure they’re set up for success.

6. Give Recognition

Before you were a manager, you were an individual contributor and likely received recognition for your work. As a manager, your role is now flipped and your focus is now about putting the spotlight on the team.

There are tons of benefits that come with recognizing your employees, such as the fact that when companies spend 1% or more of payroll on recognition, 85% see a positive impact on engagement.[3]

Example

Your team has spent weeks fixing a bug that was causing your customers a lot of problems. After the problem is fixed, you reward them with an impactful recognition idea[4] such as giving kudos at the next all hands meeting or taking the team for a nice lunch out on the company.

7. Delegate

This isn’t just about randomly assigning work to your team. It’s about listening to the goals and preferences of your employees and taking those factors into account before making decisions.

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This can be tough since you can’t always make everyone happy, but as long as you make a genuine effort and communicate the reasons behind the decision-making process, your team will understand.

You can find more tips on delegating effectively here: How to Delegate Work Effectively (The Definitive Guide for Leaders)

Example

You’re about to launch a big project, so you have a team meeting to get a sense for who might want to work on what. After hearing the preferences of all your employees, you take the time to carefully consider everyone’s opinions and delegate assignments based on what you heard and believe to be the best decision for the team.

8. Provide Feedback

As a manager, one of your most important roles is to provide feedback – and not just during your performance reviews. It’s critical to consistently share valuable insights with your employees as to what they’re doing well and what they could improve.

This is a tricky skill to master, as it requires using the right phrases and striking a balance between candid and empathetic. Here’s a guide to help you: How to Give Honest Feedback that Inspire People

Example

One of your employees isn’t performing well, so you need to have a tough conversation about how they can improve.

You approach the discussion with an open-minded attitude and clear communication to ensure your employee understands what the issue is but doesn’t feel attacked. You work on a performance improvement plan together and check in regularly to make sure progress is being made.

9. Connect

You don’t want your employees to only view you as a “boss.” While this was once the expectation at the workplace, that’s no longer the case as modern companies focus on developing genuine and long-term relationships with their workers.

That’s why learning how to connect with others is an important people management skill to master. This includes being able to find areas where you can relate to your team, making time to check in on them, and demonstrating that you care about your employees as humans – not just workers at your organization.

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Example

It’s busy season at your company, so in addition to the weekly one-on-ones you have set up with the employees you manage, you also make an effort to join them for lunch or check in on them via Slack occasionally to make sure everyone is doing okay. As a result, your employees feel supported and cared for during this hectic time.

10. Empower Others

Finally, the ability to empower others is hugely important when it comes to being a manager. Empowering employees is about granting them a certain level of autonomy to make their own decisions and take on responsibilities – in other words, giving them the time and space they need to thrive.

Example

Your employee wants to roll out a new initiative that they’re passionate about, but it’ll take some convincing to get the leadership team on board. You encourage the employee to pursue this program and empower them with the support, resources, and knowledge they need to be as successful as possible.

Your employee runs with the new idea, presents it to the leadership team, and completely blows them away.

The Bottom Line

If you don’t check off every one of these people management skills, don’t worry! The great things about these skills is that anyone is capable of developing them – all it takes is some intentional practice and self-awareness.

Identify a few that are personally meaningful for you or are traits you’ve admired in your past managers and start with those. Over time, you’ll be able to develop the full range of people management abilities.

More About People Management

Featured photo credit: rawpixel via unsplash.com

Reference

More by this author

Dmitry Dragilev

Single-handedly grew a startup from zero to 40 million page views, Dmitry is a role model for aspiring entrepreneurs.

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Last Updated on September 9, 2021

10 Best Productivity Planners To Get More Done in 2021

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10 Best Productivity Planners To Get More Done in 2021

Productivity planners and journals are tools of a trade. There’s an art to productivity. Just like art is very personal to the artist, productivity is very personal to the person. What works for you may not work for me. This is an important distinction if you really want get more done in less time.

Too many of us dabble in productivity hacks only to move on to the next tool or trend when it didn’t workout for us, missing the lesson of what worked and didn’t work about that tool or trend.

We put the tool on a pedestal and miss the art. It’s worshipping the paint brush rather than the process and act of painting. We miss the art of our own productivity when the tool overshadows the treasure.

As an artist, you have many brushes to choose from. You’re looking for a brush that feels best in your hand. You want a brush that doesn’t distract you from your art but partners with you to create the many things you see in your mind to create. Finding a brush like this may take some experimenting, but when you understand that the role of the brush is to bring life to your vision, it’s easier to find the right brush.

Planners are the same way. You want a productivity journal that supports you in the creation of your vision, not one that bogs you down or steals your energy.

Let’s dive into the 10 best productivity planners and journals to help you get more done in less time.

1. The One Thing Planner

The NY Times best selling book, The One Thing, just released their new planner. If you loved this book, you’ll love this planner.

As the founder of the world’s largest real estate company Keller Williams Realty, Gary Keller, has mastered the art of focus. The One Thing planner has its roots in industry changing productivity. If you’re out to put a dent in the universe, this may be the planner for you.

Get the planner here!

2. The Full Life Planner

The Full Life Planner is Lifehacks’ ultimate planning system to get results across all your core life aspects including work, health and relationships. This smart planner is 15 years of Lifehack’s best practices and proven success formulas by top performers.

With the Full Life Planner, you can align your actions to long term milestones every day, week, and month consistently. This will help you to get more done and achieve your goals.

Get the planner here!

3. The Freedom Journal

Creator of one of the most prolific podcasts ever, Entrepreneur on Fire, John Lee Dumas released his productivity journal in 2016. This hard-cover journal focuses on accomplishing SMART goals in 100 days.

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From their site:

“The Freedom Journal is an accountability partner that won’t let you fail. John Lee Dumas has interviewed over 2000 successful Entrepreneurs and has created a unique step-by-step process that will guide you in SETTING and ACCOMPLISHING your #1 goal in 100 days.”

Get the planner here!

4. Full Focus Planner

Michael Hyatt, author of Platform and host of the podcast “This is Your Life”, also has his own planner called the Full Focus Planner.

From the site:

“Built for a 90-day achievement cycle, the Full Focus Planner® gives you a quarter of a year’s content so you aren’t overwhelmed by planning (and tracking) 12 months at a time.”

This productivity planner includes a place for annual goals, a monthly calendar, quarterly planning, the ideal week, daily pages, a place for rituals, weekly preview and quarterly previews. It also comes with a Quickstart lessons to help you master the use of the planner.

Get the planner here!

5. Passion Planner

They call themselves the #pashfam and think of their planner as a “paper life coach”. Their formats include dated, academic and undated in hardbound journals with assorted colors. With over 600,000 users they have a track record for effective planners.

From the site:

“An appointment calendar, goal setting guide, journal, sketchbook, gratitude log & personal and work to-do lists all in one notebook.”

They have a get-one give-one program. For every Passion Planner that is bought they will donate one to a student or someone in need.

They also provide free PDF downloads of their planners. This is a great way to test drive if their planner is right for you.

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Get the planner here!

6. Desire Map Planners

If you’re looking for a more spiritually oriented planner, Danielle LaPorte, author of The Desire Map, created the Desire Map Planners. With Daily planners, Weekly planners and Undated planners you can find the right fit for you.

Behind this planner is the Desire Map Planner Program including 3 workbooks that not only support you in using the planners but guide you in your thought process about your life and intentions you’re using the planner to help you fulfill.

Get the planner here!

7. Franklin Covey Planners

The grandfather of all planners, Franklin Covey, has the most options when it comes to layouts, binders, and accessories. With over 30 years in the productivity planner business, they not only provide a ton of planner layouts, they also have been teaching productivity and planning from the beginning.

From the site:

“Achieve what matters most with innovative, high quality planners and binders tailored to your personal style. Our paper planning system guides you to identify values, create successful habits, and track and achieve your goals.”

Get the planner here!

8. Productivity Planner

From the makers of the best selling journal backed by Tim Ferriss, “The Five Minute Journal”, comes the Productivity Planner.

Combining the Ivy Lee method which made Charles Schwab millions with the Pomodoro Technique to stay focused in the moment, the Productivity Planner is both intelligent and effective.

It allows for six months of planning, 5-day daily pages, weekly planning and weekly review, a prioritized task list, Pomodoro time tracking, and extra space for notes.

From the site:

“Do you often find yourself busy, while more important tasks get procrastinated on? The Productivity Planner helps you prioritize and accomplish the vital few tasks that make your day satisfying. Quality over quantity. Combined with the Pomodoro Technique to help you avoid distractions, the Productivity Planner assists you to get better work done in less time.”

Get the planner here!

9. Self Journal

Endorsed by Daymond John of Shark Tank, the Self Journal takes a 13 week approach and combines Monthly, Weekly and Daily planning to help you stay focused on the things that really matter.

Self Journal includes additional tools to help you produce with their Weekly Action Pad, Project Action Pad, the Sidekick pocket journal to capture your ideas on the go and their SmartMarks bookmarks that act as a notepad while you’re reading.

Get the planner here!

10. Google Calendar

You may already use Google Calendar for appointments, but with a couple tweaks you can use it as a productivity planner.

Productivity assumes we have time to do the work we intend to do. So blocking time on your Google Calendar and designating it as “busy” will prevent others from filling up those spaces on your calendar. Actually using those blocks of time as you intended is up to you.

If you use a booking tool like Schedule Once or Calendly, you can integrate it with your Google Calendar. For maximum productivity and rhythm, I recommend creating a consistent “available” block of time each day for these kinds of appointments.

Google Calendar is free, web based and to the point. If you’re a bottom line person and easily hold your priorities in your head, this may be a good solution for you.

Get the planner here!

Bonus Advice: Integrate the 4 Building Blocks of Productivity

Just as important to productivity planners as the tool are the principles that we create inside of. There are 4 building blocks of productivity, that when embraced, accelerate your energy and results.

The four building blocks of productivity are desire, strategy, focus and rhythm. When you get these right, having a productivity planner or journal provides the structure to keep you on track.

Block #1: Desire

Somehow in the pursuit of all our goals, we accumulate ideas and To-Do’s we’re not actually passionate about and don’t really want to pursue. They sneak their way in and steal our focus from the things that really matter.

Underneath powerful productivity is desire. Not many little desires, but the overarching mother of desires. The desire you feel in your gut, the desire that comes from your soul, not your logic, is what you need to tap into if you want to level up your productivity.

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A productivity planner is just a distraction if you’re not clear on what it’s all for. With desire, however, your productivity planner provides the guide rails to accomplish your intentions.

Block #2: Strategy

Once you’re clear on your overarching desire, you need to organize your steps to get there. Let’s call this “strategy”. Strategy is like assembling a jigsaw puzzle. You must first turn over all the pieces to see patterns, colors, connections and find borders.

In business and life, we often start trying to put our “puzzle” together without turning over all the pieces. We put many items on our To-Do lists and clog our planners with things that aren’t important to the bigger picture of our puzzle.

Strategy is about taking the time to brain dump all the things in your head related to your goal and then looking for patterns and priorities. As you turn over these puzzle pieces, you’ll begin to see the more important tasks that take care of the less important tasks or make the less important tasks irrelevant.

In the best selling book, The One Thing, the focusing question they teach is:

“What’s the One thing I can do, such that by doing it, everything else is easier or unnecessary?”

This is the heart of strategy and organizing what hits your planner and what doesn’t.

Block #3: Focus

With your priorities identified, now you can focus on the One Thing that makes everything else easier or unnecessary. This is where your productivity planners and journals help you hold the line.

Because you’ve already turned over the puzzle pieces, you aren’t distracted by new shiny objects. If new ideas come along, and they will, you will better see how and where they fit in the big picture of your desire and strategy, allowing you to go back and focus on your One Thing.

Block #4: Rhythm

The final building block of productivity is rhythm. There is a rhythm in life and work that works best for you. When you find this rhythm, time stands still, productivity is easy and your experience of work is joyful.

Some call this flow. As you hone your self-awareness about your ideal rhythm you will find yourself riding flow more often and owning your productivity.

Without these four building blocks of productivity, you’re like a painter with a paintbrush and no idea how to use it to create what’s in your heart to create. But harness these four building blocks and find yourself getting more done in less time.

The Bottom Line

Your life is your art. Everyday you have a chance to create something amazing. By understanding and using the four building blocks of productivity, you will set yourself up for success no matter which planner, or “paintbrush”, you choose to use.

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As you experiment with different planners you will narrow which one is best for you and accelerate your path to putting a dent in the universe.

More Tools to Boost Your Productivity

Featured photo credit: Anete Lūsiņa via unsplash.com

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