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Last Updated on February 20, 2019

How to Upgrade Your Critical Thinking Skills and Make Smart Choices

How to Upgrade Your Critical Thinking Skills and Make Smart Choices

As humans, we typically operate on cognitive autopilot. We rarely stop and reflect on how we interpret information and create mental models which replicate our perception of reality.

But when our mental models fail to match reality, we simply ignore reality and operate throughout the day on implicit assumptions. These are not conscious choices. Our mental models allow us a simple way to cope with reality, yet we fail to confront reality when it is different than our mental model. Essentially, we have unknowingly created a ready-made default mechanism. [1]

So, what can we do?

We must first take time to reflect on our critical thinking skills. By simply understanding how you interpret and perceive information differently than everyone else is a great first step. To truly upgrade your critical thinking skills, you must examine how thoughts arise in your mind and how they got there.

Critical thinking is about asking yourself how you make choices. We can choose to believe something we hear or see; however, why do we choose to believe something we hear or see?

As a Red Team Member in the U.S. Army, I will explain how I upgrade my critical thinking skills using Colonel John Boyd’s OODA Loop as a framework for critical thinking. I will then demonstrate practical ways to upgrade your critical thinking skills for a sharper mind using tools and techniques from the University of Foreign Military and Cultural Studies (UFMCS) Center for Applied Critical Thinking (also known as the Red Team school) and The Applied Critical Thinking Handbook (also known as The Red Team Handbook).[2]

What Is Critical Thinking?

Critical thinking can be explained in a number of ways. Let’s quickly examine a few definitions:

  • “Critical thinking is a process, the goal of which is to make reasonable decisions about what to believe and what to do.” – Robert Enis
  • “Critical thinking means developing an ever better worldview and using it well in all aspects of your life. The essence of critical thinking is questioning and arguing logically.” – Gary Jason
  • “Critical thinking is searching for hidden assumptions, noticing various facets, unraveling different strands, and evaluating what is most significant. It implies conscious, deliberate inquiry, and especially it implies adopting a skeptical state of mind.” – Sylvan Barnet and Hugo Bedau

To me, critical thinking is as follows:

“Critical thinking is observing the world with an open and skeptical mindset with the goal of exploring all alternatives objectively (as much as possible). It is our ability to orient our mental models to view reality through an emotionless lens seeking the truth by questioning our own assumptions and deconstructing arguments logically. It is our ability to identify gaps and uncover what is missing to improve our quality of decisions. Finally, it is our ability to unravel different strands of significant information through a continuous stream of feedback so that we continuously destroy and create new mental models allowing us to act closer to reality.” – Dr. Jamie Schwandt

Critical Thinking Framework: OODA Loop

I use John Boyd’s OODA Loop as a framework for critical thinking. It is similar to Swarm Intelligence, where we use simple rules to allow the collective intelligence to emerge. The simple rules are Observe, Orient, Decide, and Act.

    The OODA Loop is a high-speed decision making and feedback process in four stages: Observe, Orient, Decide, and Act.[3] The OODA Loop is a continuous feedback loop where the objective is to go through the loop faster than your opponent.

    I use simple rules provided within the OODA Loop to assist me in speeding up my critical and creative thinking abilities. However, do not confuse the word “simple” with “simplistic” as the OODA Loop uses simple rules within a complex system (which is exactly what the OODA Loop is).

    The key to the loop is feedback. The OODA Loop is similar to Double-Loop Learning, where the goal is to modify decision-making in light of new experience.

    Double-Loop Learning is the first loop uses goals or decision making rules, the second loop enables their modification… hence, double-loop.[4]

      Chris Argyris writes about Double-Loop Learning in Teaching Smart People How To Learn,

      “A thermostat that automatically turns on the heat whenever the temperature in a room drops below 68 degree is a good example of single-loop learning. A thermostat that could ask why am I set to 68 degree? and then explore whether or not some other temperature might more economically achieve the goal of heating the room would be engaged in double-loop learning.

      The overarching guide for my use of the OODA Loop is as follows:

      Scout Mindset

      I will talk about this more in the How-To Guide: Tools to Apply the Critical Thinker’s OODA Loop section below.

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      Objectivity

      It’s about seeking truth. Here we should seek to follow a concept introduced by Immanuel Kant as a way of evaluating motivations for actions – called the Categorical Imperative. Kant defines a categorical imperative as an absolute or an unconditional requirement that must be obeyed in all circumstances and is justified as an end in itself. For example, “Act only according to the maxim whereby you can, at the same time, will that it should become a universal law.” For more information, visit the Categorical Imperative.

      Avoid Emotion

      Imagine you can physically remove yourself from your body and objectively view how you make decisions. It’s like pulling your mind from your body.

      Reasoning Backwards

      This is essentially solving problems by working backwards. A simple example of this method is working backwards to solve a math problem.

      For example, solve the following problem: “I think of a number and add three to it, multiply the result by 2, subtract 4 and divide by 7. The number I end up with is 2. What was the number I first thought of?” To solve, read the problem backwards. You start with: 2 x 7 = 14. Then take 14 + 4 = 18. From there take 18 / 2 = 9. Then take 9 – 3 = 6. Finally, the number you first thought of was 6.

      Moreover, Reasoning Backwards can be viewed through the lens of deduction. I prefer deduction over induction and here is why:

      An example of Inductive Reasoning is: this raven is black, that raven is black, all ravens are black.

      Deductive Reasoning is: All ravens are black, that raven is black, therefore it is black.

      We make deductions from laws to see what should happen and then experiment to see if our prediction was right. Think about it this way… to test whether a burner is hot, we must touch the burner first using Inductive Reasoning; however, if we were to use Deductive Reasoning, we would first predict the burner to be hot and would realize there is not need to touch it.

      One last benefit of Reasoning Backwards is that it forces our linear and logical mind to catch things we wouldn’t normally catch. For example, read the following sentence:

      After reading this sentence, you will realize that the the brain doesn’t recognize a second ‘the’.

      Now read the sentence again, this time read it backwards. Did you notice that you missed the second ‘the’?

      Think-Write-Share

      The UFMCS uses this as the single most important idea to enable critical thinking. For example, prior to taking on an issue, we should first think independently and reflectively, then write down our thoughts (which assists us in shaping and refining them), then share them in a disciplined manner. This takes us from divergence to convergence.

      Dialectical Method

      Boyd described a thought experiment in a presentation called Strategic Game of ? and ?. Through the process of Destructive Deduction (analyze and pull apart mental concepts into discrete parts) and Creative Induction (using these elements to form new mental concepts) we can create a new mental model that more closely aligns with reality.

      Part 1 of his question:

      “Imagine that you are on a ski slope with other skiers…that you are in Florida riding in an outboard motorboat, maybe even towing water-skiers. Imagine that you are riding a bicycle on a nice spring day. Imagine that you are a parent taking your son to a department store and that you notice he is fascinated by the toy tractors or tanks with rubber caterpillar treads.”

      Part 2:

      “Now imagine that you pull the skis off but you are still on the ski slope. Imagine also that you remove the outboard motor from the motorboat, and you are no longer in Florida. And from the bicycle you remove the handle-bar and discard the rest of the bike. Finally, you take off the rubber treads from the toy tractor or tanks. This leaves only the following separate pieces: skis, outboard motor, handlebars and rubber treads.”

      What do you imagine could be created using the remaining parts? A Snowmobile

      Let’s now turn our attention to the four simple rules within the OODA Loop.

      The Critical Thinker’s OODA Loop: Simple Rules to Guide You

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        Observe

        Think of how we use sensors and gather information. In an ant colony, this is where ants shoot pheromones to signal others when they have found food.

        Here we are detecting events within our environment and identifying change (or lack thereof). This could also be identified as Locate or Perceive (think swarming tactics or artificial intelligence).

        Steps:

        • Find out what is really there.
        • Observe first and gather data.
        • Identify the uncommon and common things. As Sherlock Holmes famously said, “What is out of common is a guide.” A great video on this point is The most unlikely threat from the hit movie Men in Black – watch the following video:
        • Begin with a blank and open mind.
        • Remember that there is nothing more deceptive than an obvious fact.

        Key questions to ask:

        • What happened?
        • What are we being asked?
        • What do we know?

        Key tools to use:

        • 6 Words. This is simply writing a short and precise phrase summarizing your thinking into a set number of words.
        • Think-Write-Share (see above)
        • Outside-in thinking
        • Key assumptions check. We all start with assumptions and it is extremely important to be aware of our own. Understanding this will allow us to explain the logic of an argument and expose faulty logic. It will also help us simulate thinking about a problem and uncover hidden links between factors. Let’s examine some key questions to ask here: 1) How much confidence do you have with this assumption?; 2) What explains your confidence with this assumption?; 3) What must exist for this assumption to be valid?; and 4) If this assumption proves wrong, will this change your line of thinking about the issue?
        • Complex Grammatical Structures

        Orient

        Think of a construction site where destruction (analysis) and creation (synthesis) take place.

        John Boyd identified orientation as our way to survive and grow within a complex and ever changing world. This could also be identified as Converge or Understand.

        Steps:

        • Identify your biases and know how they impact decision making.
        • Be aware of your worldview and how it shapes the world you see.
        • Be aware of multiple perspectives and not just your own.
        • Place new observations in context with older observations.
        • Reason carefully. Find out what others cannot.
        • Determine what is vital (think of the Pareto Principle).
        • Seek out what’s NOT right in front of you (determine what’s missing).
        • Remember what Sherlock Holmes said, “Never make exceptions. An exception disproves the rule.”
        • Think in terms of metaphors and analogies.

        Key questions to ask:

        • Where are the pattern of bullet holes NOT located?
        • Why?
        • What are we missing?
        • Where are the gaps?
        • What are the relationships?
        • What are the different perspectives?

        Key tools to use:

        • Argument Deconstruction (see below).
        • 4 Ways of Seeing. This is a powerful tool for looking at multiple perspectives.
          • Dialectical Method (thesis, antithesis, synthesis)
          • Analysis + Synthesis. By breaking a concept or problem apart (analysis) we develop knowledge; yet, it’s when we piece the parts back together (synthesis) and create something new that we develop understanding or wisdom.
          • Onion Model. Hofstede’s Onion Model is a great tool to find values at the core. It is a great way to prompt better questions, look at something or someone or some group from multiple perspectives, and expose ignorance.
            • neXt – Innovative Framework. Professor Ramesh Raskar, head of MIT Media Lab’s Camera Culture Research Group, created an easy-to-use framework for inventing the future – right now. Watch the following video:

            Decide

            Think of a hypothesis like you would when putting a puzzle together, where you are making predictions then testing those predictions.

            Here we are to decide among alternatives generated in the orientation phase. This could be identified as Attack or Predict.

            Steps:

            • Identify and select your next action based on orientation and local knowledge.
            • Find the dog who isn’t barking (see below in the How-to guide: Tools to apply the critical thinker’s OODA Loop section).
            • Determine what would have to exist for something to be true.
            • Think like Sherlock Holmes – eliminate the impossible so that what remains (however improbable) is the truth.
            • Think like a detective – piece out what is key evidence verses artifact (not important).
            • Try to prove the opposite (Devil’s Advocacy Red Team tool).

            Key questions to ask:

            • What evidence is not being seen for the hypothesis to be true?
            • Where are the pattern of bullet holes not located?
            • What is vital evidence and what is simply an artifact (which will get you stuck in the wrong rabbit hole)?
            • Where is the dog who isn’t barking?

            Key tools to use:

            • Algorithmic Thinking (IF – AND – THEN).
            • Cynefin Framework
            • Lean Six Sigma
            • Devils Advocacy. Here you are trying to prove the opposite and disprove the hypothesis. Essentially, you are trying to prove the limitations.
            • Alternative Futures Analysis
            • Analysis of Competing Hypotheses (ACH) (see below)
            • The Value of Possible. Here is a logical system incorporating elements of language. In this method, we have three truth values: False, True, and Possible. Logical connective rules: True is p, Possible is q, and False has no value. This allows for something to be fuzzy (not clearly black or white… true or false) but could still be true.

            Act

            Think of testing and retesting a hypothesis.

            According to Boyd, actions should be rapid, surprising, ambiguous, and ever changing. This could be identified as Disperse or Learn.

            Steps:

            • Carry out your decision (or selected action) while the opponent is still observing the last action.[5]
            • Present your information in simple ways. For example, use SEE-I and What? – So What? – Now What? to describe your situation/problem/scenario.
            • As Sherlock Holmes said, “Nothing clears up a case so much as stating it to another person.”
            • Develop quick “fly-like” reactions.
            • Use simple rules to guide your actions or the actions of a group.
            • Find the desired path. For example, watch how routes on a college campus naturally form. Wouldn’t it be interesting if we allowed these to naturally form then simply pave those locations. For more on this idea, watch the following video Find and Pave the Desired Path:

            Key questions to ask:

            • What did I learn?
            • What type of feedback did I receive?
            • What type of feedback am I still receiving (we are continuously receiving feedback)?
            • What can I do with this new information as my OODA Loop begins again?

            Key tools to use:

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            How to Apply the Critical Thinker’s OODA Loop

            1. Argument Deconstruction

            The UFMCS provides a powerful framework for deconstructing an argument.

            The method:

            • What is the argument? Here the argument = problem (or premise) + reasons + conclusion
            • Check to make sure the right problem is identified and examine the point of view of the other person.
            • Search for and ask for clarification of ambiguous words.
            • Look for value conflicts and check key assumptions. More specifically, look for prescriptive assumptions (statement made on the way things should be) and descriptive assumptions (statement made on the way things are).
            • Look for logical fallacies.
            • Is the person using a heuristic or rule of thumb?
            • Check the evidence provided. Does the person use personal experience, potentially deceptive statistics (use numbers without percentages – percentages without numbers), appeal to authorities, faulty analogies, intuition, etc.
            • Is there another plausible hypotheses which might explain the situation?
            • Are there any other conclusions you can draw from the argument?
            • What implications does accepting the argument pose?

            2. The 4 Agreements

            Another great way the U.S. Army Red Team community upgrades their critical thinking ability is through the following four agreements:

            1. Don’t make assumptions.
            2. Don’t take anything personal.
            3. Be impeccable with your words.
            4. Always do your best.

            Finally, I recommend using the following mnemonic. I created this tool to assist me as I move through the Critical Thinker’s OODA Loop. Additionally, I recommend writing this down on a note-card and keeping a copy with you at all times.

            3. SDWFAP

            Scouting

            Think like a Scout – the drive to see what’s really there.

            In the following video Why you think you’re right-even if you’re wrong, Julia Galef examines the motivation between two mindsets (Scout mindset vs Soldier mindset) and how they shape the way we interpret information:

            Galef explains that Scouts are curious and are more likely to feel pleasure when they learn new information. She says it’s like an itch to solve a puzzle. We should strive to develop a Scout Mindset. Let’s examine qualities Scout’s possess:

            • The Scout’s job is not to attack or defend, but to understand – to go out, map the terrain and identify potential obstacles.
            • Scout’s are intrigued when they encounter something that contradicts their expectations.
            • More likely to think it’s virtuous to test your own beliefs.
            • They do not say someone is weak for simply changing their mind.
            • They are grounded; meaning their self-worth isn’t tied to how right or wrong they are about an argument.
            • They are proud (and not ashamed) when they notice they might be wrong about something.
            • They are intrigued (and not defensive) when they encounter information that contradicts their beliefs.
            • They yearn not to defend their beliefs, but to see the world as clearly as they possibly can.
            • Above all, the Scout seeks to know what’s really there.
            Dog

            Find the Dog who isn’t barking.

            In Arthur Conan Doyle’s Sherlock Holmes story Silver Blaze, we are presented with a mystery of the disappearance of a famous racehorse the night prior to a race and the murder of the horse’s trainer. Mike Skotnicki describes the story about The Dog that Didn’t Bark:

            “The dog that didn’t bark. What we can learn from Sir Arthur Conan Doyle about using the absence of expected facts.” – Mike Skotnicki

            Sherlock Holmes solves the mystery in part by recognizing that no one he spoke to in his investigation remarked that they had heard barking from the watchdog during the night.

            Gregory (Scotland Yard detective), “Is there any other point to which you would wish to draw my attention?”

            Sherlock Holmes, “To the curious incident of the dog in the night-time.”

            Gregory, “The dog did nothing in the night-time.”

            Sherlock Holmes, “That was the curious incident.”

            The fact that the dog did not bark when we would have expected it to while the horse was stolen led Holmes to the conclusion that the criminal was not a stranger to the dog, but someone the dog recognized; thus, would not cause the dog to bark.

            Was

            What would have to exist for something to be true?

            Here we can use a UFMCS Red Team tool called What If? Analysis. This tool assumes an event has already happened with potential impact (positive or negative) and explains how it might play out. This is a powerful technique for challenging a closed mindset by shifting the focus from whether an event could occur to how it might happen.

            The method:

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            • Clearly state the conventional line assuming the event has happened, then step back and consider what alternative outcomes are too important to dismiss, even if unlikely.
            • Select triggering events that allowed the event to happen.
            • Develop a chain of argumentation.
            • Reason backwards from the event in concrete ways (specify what must occur at each stage).
            • Choose one or more plausible pathways.
            • Develop and monitor a list of indicators or observables for each scenario that would assist in detecting the beginning of the event.

            Another technique you can use here is The Reductio ad Absurdum. This is a simple yet powerful tool.

            The method:

            • Assume a statement to be true and see what conclusions you can discern from it. If you find you get a contradiction, you know the initial statement is false as contradictions are always false.
            • It allows you to determine if a statement is false by showing the contradiction.

            For more on this technique, I recommend reading Logic: A Graphic Guide.

            Frightened

            What’s not right in Front of us?

            Here we can use a combination of tools and techniques.

            For example, if you have a team or group of people, you could use what’s called a Premortem and/or Postmortem Analysis. This is an application of mental stimulation and is a great tool for Group Think Mitigation. We could use the 5-Why technique after we have asked what happened. We could also use Algorithmic Thinking where we perform an If-And-Then series of questions.

            Let’s combine the three and see how this can be used:

            • Assume an event has happened or after an event has happened – use 5-Why to identify causes as to why this event happened.
            • Generate a list of reasons for the event with the following simple rules: 1) The more ideas the better; 2) Build on other peoples ideas using them as prompts for your own; 3) Wacky ideas are fine (and sometimes preferred).
            • Ask a series of If-And-Then questions:
            • IF an Active Shooter is spotted AND appropriate signals are in place THEN we should be able to act/respond quicker.
            • This can also be used with Propositional Calculus. For example, “If you are a bird, then you have wings,” could be rephrased as, “You cannot be a bird and not have wings.” It is a proposition using one connective such as: IF-Then. It can then be transformed into an expression using the other connectives “and” and “not” without changing the validity of the statement.
            At

            Ask what evidence is not being seen, but would be expected for a hypothesis to be true.

              Conduct an Analysis of Competing Hypotheses (ACH). The objective is to identify alternative explanations (hypotheses) and evaluate the evidence that will disconfirm rather than confirm the hypotheses. This is how I reason backwards.

              The method:

              • Brainstorm and list all possible hypotheses (no matter how improbable they may seem). List the hypotheses first then the evidence (think deductive reasoning). You can list the evidence first, then the hypotheses if you prefer (think inductive reasoning).
              • List all significant evidence and arguments relevant to each hypotheses.
              • Reason backwards by creating a divergent systems diagram with each hypotheses from right to left (to mimic backwards reasoning)
              • Start to converge by preparing a matrix listing the hypotheses across the top with each piece of evidence down the side.
              • Determine if each piece of evidence is consistent, inconsistent, or non applicable.
              • Refine the matrix by reconsidering each hypotheses. Here you can even add new information if applicable.
              • Focus on disproving each hypotheses rather than proving one. Tally your evidence that are inconsistent and consistent to see which hypotheses are the weakest and strongest (you can also identify this using your systems diagram… +/- for strong and weak connections).
              • Ask what evidence is not being seen, but would be expected for a given hypotheses to be true. Ask if denial and/or deception is a possibility.
              • Identify and monitor indicators that would be consistent and inconsistent with each hypotheses.

              A good example of ACH can be found at the Central Intelligence Agency (CIA).

              Patterns

              Where are the Pattern (or location) of bullet holes NOT located?

                Statistician Abraham Wald was tasked with helping the Allies decide where to add armor to bombers during World War II.[6] The Allies hoped extra protection would help minimize bomber losses due to enemy anti-aircraft fire. They thought the answer was obvious and the bombers returning from missions showed them where to put the extra armor. However, Wald disagreed. He explained the damage actually revealed the locations that needed the least additional armor. In essence, it’s where the bombers could be hit and still survive the flight home.

                This is an example of selection or survivorship bias, where we typically only consider information that’s presented to us and ignore information that is absent, yet might just be significantly relevant. For example, the locations on the bombers without bullet holes might just be the location to reinforce.

                Finally, we should be extremely carefully of what we remove from a system or process. We have to be aware of the second and third order effects.

                I will leave you with one final video: How Wolves Change Rivers:

                More Resources About Boosting Brain Power

                Featured photo credit: Unsplash via unsplash.com

                Reference

                [1] University of Foreign Military and Cultural Studies: The Applied Critical Thinking Handbook
                [2] USA Army: The Applied Critical Thinking Handbook
                [3] Frans P.B. Osinga: Science, Strategy and War
                [4] Wikipedia: Double-loop learning
                [5] Ahmad Shehabat and Teodor Mitew: Distributed Swarming and Stigmergic Effects on ISIS Networks OODA Loop Model
                [6] Seeking Alpha: How Survivorship Bias Distorts Reality

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                Dr. Jamie Schwandt

                Lean Six Sigma Master Black Belt & Red Team Critical Thinker

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                Last Updated on March 15, 2019

                How to Be a Leader Who Is Inspiring and Influential

                How to Be a Leader Who Is Inspiring and Influential

                When I began managing people 15 years ago, I thought having a fancy title was synonymous with influence. Over time, I learned that power is conferred based on likeability, authenticity, courage, relationships and consistent behavior. When leaders cultivate these attributes, they earn power, which really means influence.

                Understanding influence is essential to professional growth, and companies rise and fall based on the quality of their leadership.

                In this article, we will look into the essentials of effective leadership and how to be a leader who is inspiring and influential.

                What Makes a Leader Fail?

                A host of factors influence a leader’s ability to succeed. To the extent that leaders fail to outline a compelling vision and strategy, they risk losing the trust and confidence of their teams. Employees want to know where a company is going and the strategy for how they will get there. Having this information enables employees to feel safe, and it allows them to see mistakes as part of the learning journey versus as fatal occurrences.

                If employees and customers do not believe a company’s leadership is authentic and inspiring, they may disengage, or they may be less inclined to offer constructive criticism that can help a company innovate or help a leader improve.

                And it is not just the leadership at the top that matters. Middle managers play a distinct role in guiding teams. Depending on the company’s size, employees may have more access to mid-level managers than they do members of the C-suite, meaning their supervisors and managers have greater influence on the employee and the customer experience.

                What Is Effective Leadership?

                Effective leadership is inspiring, and it is influential. Cultivating inspiring and influential leaders requires building relationships across the company.

                Leaders must be connected to both the teams they lead as well as to their own colleagues and managers. This is key as titles do not make a person a leader, nor do they automatically confer influence. These are earned through trusting relationships. This explains why some leaders can get more out of their teams than others and why some leaders experience soaring profits and engagement while others sizzle out.

                Eric Garton said in an April 25, 2017, Harvard Business Review article:[1]

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                “… inspiring leaders are those who use their unique combination of strengths to motivate individuals and teams to take on bold missions – and hold them accountable for results. And they unlock higher performance through empowerment, not command and control.”

                How to Be an Inspiring and Influential Leader

                To be an inspiring and influential leader requires:

                1. Courage

                The late poet Maya Angelou once said,

                “Courage is the most important of all the virtues, because without courage you can’t practice any other virtue consistently. You can practice any virtue erratically, but nothing consistently without courage.”

                Courage is required in the workplace when implementing new strategies, especially when they go against professional norms.

                For instance, I heard Lisa TerKeurst, bestselling author and founder of Proverbs 31 Ministries, explain her decision to move away from her company’s magazine. While the organization had long had a magazine, she saw a future where it didn’t exist.

                In order to make the switch, she risked angering her team members and customers. She took a chance, and what started out as a monthly newsletter, has grown into a multi-dimensional organization boasting half a million followers. Had Lisa not found the courage to change the direction of her organization, they undoubtedly would not have been able to experience such exponential growth.

                It also takes courage to give and receive feedback. When leaders see employees who are not living into the company’s mission or who are engaging in behavior that may undermine their long-term success, one must risk temporary angst and speak candidly with the colleague in question.

                Similarly, it takes courage to hear constructive criticism and try to change. In business, as in life, courage is necessary for being an inspiring and influential leader.

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                2. A Commitment to Face Your Internal Demons.

                If you feel great about yourself, enter a leadership position. You are likely to be triggered in ways you didn’t think possible. You are also likely to receive feedback that may leave you second-guessing yourself and your leadership skills.

                The truth about leading others is that you get to a point where you realize that it is difficult to take people to places where you yourself haven’t gone.

                To be an influential and inspiring leader, you have to face your own demons and vow to continually improve. Influential leaders take their personal evolution serious, and they invest in coaching, therapy and mindfulness to ensure that their personal struggles do not overshadow their professional development.

                3. A Willingness to Accept Feedback

                Inspiring and influential leaders are not afraid to accept feedback. In fact, they actively solicit it. They understand that everyone in their life has a lesson to teach them, and they are willing to accept it.

                Inspirational leaders understand that feedback is neither good nor bad but rather an offering that is critical to growth. Even when it hurts or is an affront to the ego, influential leaders understand that feedback is critical to their ability to lead.

                4. Likability

                Some people will argue that leaders need not worry about being liked but should instead focus on being respected. I disagree. Both are important.

                When team members like their boss and believe their boss likes them, they are more likely to go the extra mile to fulfill departmental or organizational goals. Likable leaders are moved to the front of the line when it comes to being influential.

                Relatedly, when colleagues feel management dislikes them, they experience internal stress and can spend unnecessary time focusing on the source of their manager’s discontent versus the work they have been hired to do.

                So, likability is important for both the leader and the people she leads.

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                5. Vulnerability

                Vulnerability is critical for being an inspiring leader. People want the truth. They admire leaders who can occasionally demonstrate vulnerability. It promotes deeper relationships and inspires trust.

                When leaders can showcase vulnerability appropriately, they destroy the illusion that one must be perfect to be a leader. They also demonstrate that vulnerability is not a dirty word; they too can be vulnerable and ask for a helping hand when necessary.

                6. Authenticity

                Authenticity is about living up to one’s stated values in public and behind closed doors.

                Influential leaders are authentic. They set to live out their values and use those values to guide their decisions. The interesting thing about leadership is that people are not looking for perfect leaders. They are, in part, looking for leaders who are authentic.

                7. A True Understanding of Inspiration

                Effective leaders are inspirational. They understand the power of words and deeds and use both strategically.

                Inspiring leaders appropriately use stories and narratives to enable the teams around them to see common situations in an entirely new light.

                Inspirational leaders also showcase grit and triumph while convincing the people around them that success and victory are attainable.

                Finally, inspiring leaders encourage the teams they lead to tap into their own genius. They convince others that genius is not reserved for a select few but that most people have it in them.

                As explained in the article True Leadership: What Separates a Leader from a Boss:

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                “A leader creates visions and motivates team members to work together towards the same goal.”

                8. An Ability to See the Humanity in Others

                Inspiring and influential leaders see the humanity in others. Rather than treating their teams as mere tools to accomplish organizational goals, they believe the people around them are unique beings with inherent value.

                This means knowing when to pause to address personal challenges and dispelling with the myth that the personal is separate from the professional.

                9. A Passion for Continual Learning

                Inspiring and influential leaders are committed to continual learning. They invest in their own development and take responsibility for their professional growth.

                These leaders understand that like a college campus, the workplace is a laboratory for learning. They believe that they can learn from multiple generations in the workplace as well as from people from diverse racial and ethnic backgrounds.

                Influential leaders proactively seek out opportunities for learning.

                The Bottom Line

                No one said leadership was easy, but it is also a joy. Influencing others to action and positively impacting the lives of others is a reward unto itself.

                Since leadership abounds, there is an abundance of resources to help you grow into the type of leader who inspires and influences others.

                More Resources About Effective Leadership

                Featured photo credit: Markus Spiske via unsplash.com

                Reference

                [1] Harvard Business Review: How to Be an Inspiring Leader

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