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Soft Skills That Top Companies Look for Now

Soft Skills That Top Companies Look for Now

When applying for jobs, most of us focus heavily on hard skills. These are the skills that are quantifiable and measurable, like having a certain qualification, increasing sales by X% in your last job, or being able to speak a foreign language.

While these hard skills are important, soft skills, also known as ‘people skills’, are often just as valuable.

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Consider this scenario: You’ve been hired by a company because you’re a skilled computer programmer with a range of qualifications and a great track record. However, you can’t take criticism without getting angry and lashing out at coworkers. Will you last long in the job? Probably not.

Now imagine a programmer who isn’t quite as skilled as you, but is calm, polite, responds well to criticism and solves problems without a fuss. Even though their hard skills aren’t quite as good as yours, they’re much more likely to have a successful career with this company.

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Soft skills matter. Find out how to improve yours below.

The ability to manage conflicts skilfully

Managing conflict is a really important soft skill, particularly if you work in a customer-facing role. Whether you’re dealing with an angry co-worker or an irritated customer, the principles are the same. Stay calm, listen to what the person has to say, show that you understand their point of view, and then propose a solution. Be prepared to compromise if necessary, but don’t let others intimidate you.

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Problem solving abilities

Problems are a fact of life, and being able to solve them makes you extremely valuable to your employer. You can improve your problem solving skills by recalling problems you’ve encountered in the past and reflecting on how you dealt with them. Take the positive things you did and try to repeat them next time something goes wrong. Stay vigilant against recurring issues, like getting overwhelmed by small things or feeling angry when you can’t fix something straight away.

A lot of communication skills

Every job involves communication, so it’s worth taking some time to get this one right. Here are some key communication skills that will help you no matter what your role is:

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  • Active listening. Pay full attention to the person speaking to you, making eye contact, facing towards them, and asking thoughtful questions to show that you’re engaged.
  • Express ideas clearly. Plan carefully before you explain an idea to someone, and try to be as concise as possible. Don’t ramble or include irrelevant information. This is important whether you’re speaking on the phone, face-to-face or via email.
  • Be open-minded. You won’t agree with everyone you meet at work, and that’s okay. Try to stay open and understanding of others at all times to avoid unnecessary conflict or misunderstandings.
  • Confidence. If you believe in what you’re saying, other people will too. Try using positive affirmations, practicing your public speaking on friends and family, and recalling past successes to increase your confidence.

Critical thinking

Being able to critically evaluate information is an essential soft skill. It’s the difference between an employee who reports a problem to their boss and then forgets all about it, and an employee who sees an issue and immediately starts looking for solutions. Looking critically at successes is important too – they could give you ideas on how to grow and improve even further.

Ability to deal with and adapt to changes

Nothing stays the same forever. Be prepared to deal with workplace changes and life will feel much easier. Try to view all change in a positive light, no matter how bad it seems. Maybe being fired will lead to a great new job? Or making a big mistake might show you how you can improve your skills for the future? Every cloud has a silver lining.

Don’t get so caught up in qualifications and experience that you forget to hone your soft skills. These transferable skills will be helpful no matter where your career takes you.

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Eloise Best

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Last Updated on April 1, 2019

How to Be Happy: Why Pursuing Happiness Will Make You Unhappy

How to Be Happy: Why Pursuing Happiness Will Make You Unhappy

When we talk about happiness, we often think about staying happy all the time – every single day, every single minute with zero negativity. Many try to pursue this constant state of “happiness” as their ultimate goal, and avoid anything that may take it away from them.

But, what is the meaning of this type of “happiness”?

It’s a lot like your favorite food. The more often you have it isn’t always better. On the contrary, when you only have a chance to eat it sparingly, that’s when you really savor every bite. So is it the food itself that makes you happy, or is it how valuable it is to you when you are eating it?

Always remember that only by experiencing sadness do we understand what it is to be happy.

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Video Summary

Don’t Assume Others Are Always Happy

Most people see those who have seemingly perfect lives and assume they are happy all the time. Since childhood, we are conditioned to chase the idea of “happily-ever-after” that we see in fairytales. On social media, everyone tends to share only the best looking aspects of their lives. So, it’s very easy to have a distorted view of what “happiness” is around us.

In reality, there is always something missing, something lacking, or something unpleasant.

No one has a perfect life. Even the most glamorous celebrities or the richest billionaires have their own set of challenges and problems.

When we feel negative, we’re only focusing on a small fluctuating curve. As CEO of Lifehack, I’ve had to deal with countless problems, and some of them felt like real setbacks at the time. During those moments, it really seemed like these problems would be the life or death of my company and my life goals. But, I got through them; and, weeks, months and eventually years passed with many more ups and downs.

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You need to keep your sights on the extended curve.  Looking back now, a lot of those “really big” problems at the time now seem like only small blips in a long line of experiences. Recalling them in my mind now makes me smile!

Stop Trying to Be Happy–Just Be

It’s natural to want to be happy as often as possible.

So what can we do?

First, throw away the belief that a perfect life means happiness. Personally, I would be miserable if everything was perfect. It’s through experiencing the pains of lifelong challenges that drives us to care for others when they are experiencing similar trials. If life was perfect, you wouldn’t be able to empathize. If life was perfect, you wouldn’t grow.

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To be truly happy, stop chasing permanent happiness.

It sounds like a paradox. But, what I mean is to accept that there will be ups and downs throughout life. Gracefully understand that happiness is a fluctuation of positive and negative events.

Understand the importance of gratitude. Instead of focusing on the unpleasant moment, flash back your memory to when you didn’t have something. I like to think about my career, for example. When I didn’t have a career I was passionate about, I felt lost and demotivated. I felt like everyone was figuring out their lives but me. But, when I found my purpose and started Lifehack, I was deeply happy, even before I realized I would be successful! This memory keeps me going when I hit tough spots. It takes the darkness to make us grateful for the light.

Happiness and Sadness Exist Together

What it all comes down to is this: your life will be filled with beautiful, happy and incredible moments–happy tears and joyous shouts and funny stories. But, your life will also be filled with rain and storms that never seem like they will pass while you’re going through them.

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But, whether your face is warmed by the sunshine, or your heart is dampened by the rain, know that it’s all part of the ebb and flow of life.

Treasure the happy moments and power through the sad ones. Don’t try to avoid “sad” or “negative” experiences, and blindly chase being “happy”. In the end you will achieve a true level of contentment in your life, based on meaningful experiences and achievements. Being able to create growth and meaning out of both positive and negative events — that is the true meaning of “happiness”.

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