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Perfect Negotiation: The 6 Stages That Help You Negotiate Successfully

Perfect Negotiation: The 6 Stages That Help You Negotiate Successfully

With everyone walking around with their own unique perspectives, beliefs and mindsets, it’s no wonder that we often come into conflict on opinions and decisions.

Even in our own minds we tend to come into conflicting thoughts in the process of coming up with a final win-win situation in our lives and this is where negotiation comes from. It’s the art of finding a mutually beneficial decision where the wants and needs of both parties are taken into account.

Why do I need good negotiation skills?

Negotiation influences our lives more than we may realise: negotiations matter within government issues, legal cases, international affairs and in domestic relationships. So developing the skill to negotiate in your personal and professional life will go a long way in improving the relationships with those around you leading to more harmonious outcomes and situations.

This is how negotiations play out in our everyday life

Take relationships, for example – when another whole and complete person is so entwined with our day-to-day life it’s inevitable that disagreements arise. It could be anything from deciding how to spend money, where to live, or how a particular career decision will affect your lives together. In these cases, good negotiation skills are necessary to achieve the best outcome for both people.

Ever get frustrated in meetings at work? People come from all sides and perspectives and all want the best outcome for themselves. This is a perfect space to be able to negotiate in a way that settles disagreements and issues calmly and effectively.

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Maybe you’ve been offered a job you love but the salary isn’t quite what you’re expecting. We could start off negotiating in our mind whether we should take the job or even negotiate with the employer to change the salary to something more desirable.

Even going to the hustle and bustle of a market can be a negotiating experience when we bargain for lower prices and try to hook the best deal we can.

So, how can I become a better negotiator?

1. Understand the situation

Knowledge is power so if you put effort into understanding the situation then you immediately have much more negotiating power compared to others. Exploring both sides before entering a negotiation will allow you to come up with the best result for both parties and you won’t be blindsided by any unknown facts.

Remember that when entering into a negotiation, it’s best to do it from the mindset of finding the best for both sides and not to win. This will pave the way for a more calm path in reaching a decision.

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2. Clarify your own goals

It’s also paramount to know clearly what your goals are and what would be the best outcome for you. By doing this, you won’t be overruled so easily by a particularly persuasive person especially if they come across as quite daunting.

Make a list of all the things you want the final decision to include and prioritise what’s important to you over what you could compromise on. It’s important to have deal-breakers if it’s for your ultimate happiness and crucial to think about why you want what you want.

3. Internally prepare for the situation

Life experience has caused us to understand that we can’t always get what we want. Negotiations imply that this is a situation that involves other people with different wants and needs and who’ll stand by them.

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List out the expectations of what the other parties would want together with your own and try to prioritise them into how much you value each point. Once you’ve done this, write out a list of lower expectations in order to map out your acceptance baseline – having this more ‘realistic’ list can help when you’re faced with a situation where the other party is starting to take too much control.

4. Listening skills are key in negotiation

Once you’re immersed in the discussion, the first thing you should do is to acknowledge what the other party wants. It can be hard to listen to a conflicting opinion but keep in mind that each side needs equal opportunity to voice their perspectives.

Clarify clearly what you want in a calm fashion and make sure you do listen to what they have to say in order to stop any confusion or misunderstanding.

5. Negotiate for the best win-win outcome

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A win-win outcome is achieved when both parties feel they’ve gained something positive through the process of negotiation. It doesn’t always mean you’ve agreed on everything on your initial list but both sides feel their point of view has been taken into consideration and the outcome reflects this.

Compromise and alternative suggestions always need to be considered from a space of mutual understanding and it’s now that you can refer back to your prioritised lists in your preparation.

6. Put your decision into action

Once your decision has been reached and, more importantly, understood clearly by both sides, it’s good to move forward with a shared plan of action. Remember to try and revisit every so often to keep yourselve updated on the progress and that it’s heading in the right, agreed direction.

Here are some more tips for smooth negotiating

If negotiating breaks down especially in a relationship setting where emotions are present and the stakes are high, it can lead to arguments that affect a core part of your life. Here are some tips to negotiate smoothly and effectively.

  • Listening and being personable is key to gaining the respect you need from others in this situation.
  • Be aware of the attitude of the emotions, in other words try to be emotionally intelligent about the discussion.
  • Be open and honest giving good, solid reasons why you want or oppose something. Make comments on the offer they suggest in a non-aggressive way. It’s important that both sides are understood.
  • Take time-out if you feel it’s getting heated and go for a walk.
  • By speaking first, you are setting the ‘anchor’ for the rest of the discussion so it can be an advantage to start off the negotiation.
  • Try to identify the mutual gains you share with each other as this builds the idea that you are both out to achieve similar goals. Once this is established you can work around it in the areas that you are trying to compromise on.

Featured photo credit: Unsplash.com via pexels.com

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Jenny Marchal

A passionate writer who loves sharing about positive psychology.

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Last Updated on November 26, 2020

How Relationships Building Helps Achieve Career Success

How Relationships Building Helps Achieve Career Success

As playwright Wilson Mizner supposedly said all the way back in the 1930s,

“Be kind to everyone on the way up; you will meet the same people on the way down.”

The adage is the perfect prototype for relationship building in 2020, although we may want to expand Mizner’s definition of “kind” to include being helpful, respectful, grateful, and above all, crediting your colleagues along the way.

5 Ways to Switch on Your Relationship Building Magnetism

Relationship building does not come easily to all. Today’s computer culture makes us more insular and less likely to reach out—not to mention our new work-from-home situation in which we are only able to interact virtually. Still, relationship building remains an important part of career engagement and success, and it gets better with practice.

Here are five ways you can strengthen your relationships:

1. Advocate for Other’s Ideas

Take the initiative to speak up in support of other team members’ good ideas. Doing so lets others know that the team’s success takes precedence over your needs for personal success. Get behind any colleague’s innovative approach or clever solution and offer whatever help you can give to see it through. Teammates will value your vote of confidence and your support.

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2. Show Compassion

If you learn that someone whom you work with has encountered difficult times, reach out. If it’s not someone you know well, a hand-written card expressing your sympathy and hopes for better times ahead could be an initial gesture. If it’s someone with whom you interact regularly, the act could involve offering to take on some of the person’s work to provide a needed reprieve or even bringing in a home-cooked dish as a way to offer comfort. The show of compassion will not go unnoticed, and your relationship building will have found a foothold.

3. Communicate Regularly

Make an effort to share any information with team members that will help them do their jobs more effectively. Keeping people in the loop says a lot about your consideration for what others need to deliver their best results.

Try to discover the preferred mode of communication for each team member. Some people are fine relying on emails; others like to have a phone conversation. And once we can finally return to working together in offices, you may determine that face-to-face updates may be most advantageous for some members.

4. Ask for Feedback

Showing your willingness to reach out for advice and guidance will make a positive impression on your boss. When you make it clear that you welcome and can accept pointers, you display candor and trust in what opinions your superior has to offer. Your proclivity towards considering ways of improving your performance and strengthening any working interactions will signal your strong relationship skills.

If you are in a work environment where you are asked to give feedback, be generous and compassionate. That does not mean being wishy-washy. Try always to give the type of feedback that you wouldn’t mind receiving.

5. Give Credit Where It’s Due

Be the worker who remembers to credit staffers with their contributions. It’s a surprisingly rare talent to credit others, but when you do so, they will remember to credit you, and the collective credit your team will accrue will be well worth the effort.

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How Does Relationship Building Build Careers?

Once you have strengthened and deepened your relationships, here are some of the great benefits:

Work Doesn’t Feel So Much Like Work

According to a Gallup poll, when you have a best friend at work, you are more likely to feel engaged with your job. Work is more fun when you have positive, productive relationships with your colleagues. Instead of spending time and energy overcoming difficult personalities, you can spend time enjoying the camaraderie with colleagues as you work congenially on projects together. When your coworkers are your friends, time goes by quickly and challenges don’t weigh as heavily.

You Can Find Good Help

It’s easier to ask for assistance when you have a good working relationship with a colleague. And with office tasks changing at the speed of technology, chances are that you are going to need some help acclimating—especially now that work has gone remote due to the COVID-19 pandemic.

Much of relationship building rests on your genuine expressions of appreciation toward others. Showing gratitude for another’s help or for their willingness to put in the extra effort will let them know you value them.

Mentors Come Out of the Woodwork

Mentors are proven to advance your professional and career development. A mentor can help you navigate how to approach your work and keep you apprised of industry trends. They have a plethora of experience to draw from that can be invaluable when advising you on achieving career success and advancement.

Mentors flock to those who are skilled at relationship building. So, work on your relationships and keep your eyes peeled for a worthy mentor.

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You Pull Together as a Team

Great teamwork starts with having an “abundance mentality” rather than a scarcity mentality. Too often, workers view all projects through a scarcity mentality lens. This leads to office strife as coworkers compete for their piece of the pie. But in an abundance mentality mode, you focus on the strengths that others bring rather than the possibility that they are potential competitors.

Instead, you can commit relationship building efforts to ensure a positive work environment rather than an adversarial one. When you let others know that you intend to support their efforts and contribute to their success, they will respond in kind. Go, team!

Your Network Expands and So Does Your Paycheck

Expand your relationship building scope beyond your coworkers to include customers, suppliers, and other industry stakeholders. Your extra efforts can lead to extra sales, a more rewarding career, and even speedy professional advancement. And don’t overlook the importance of building warm relationships with assistants, receptionists, or even interns.

Take care to build bridges, not just to your boss and your boss’s boss but with those that work under you as well. You may find that someone who you wouldn’t expect will put in a good word for you with your supervisor.

Building and maintaining good working relationships with everyone you come in contact with can pay off in unforeseen ways. You never know when that underling will turn out to be the company’s “golden child.” Six years from now you may be turning to them for a job. If you have built up a good, trusting work relationship with others along your way, you will more likely be considered for positions that any of these people may be looking to fill.

Your Job Won’t Stress You Out

Study shows that some 83 percent of American workers experience work-related stress.[1] Granted, some of that stress is now likely caused by the new pandemic-triggered workplace adjustments, yet bosses and management, in general, are reportedly the predominant source of stress for more than one-third of workers.

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Having meaningful connections among coworkers is the best way to make work less stressful. Whether it is having others whom to commiserate with, bounce ideas off, or bring out your best performance, friendships strengthen the group’s esprit de corps and lower the stress level of your job.

Your Career Shines Bright

Who would you feel better about approaching to provide a recommendation or ask for promotion: a cold, aloof boss with whom you have only an impersonal relationship or one that knows you as a person and with whom you have built a warm, trusting relationship?

Your career advancement will always excel when you have a mutual bond of friendship and appreciation with those who can recommend you. Consider the plug you could receive from a supervisor who knows you as a friend versus one who remains detached and only notices you in terms of your ability to meet deadlines or attain goals.

When people fully know your skills, strengths, personality, and aspirations, you have promoters who will sing your praises with any opportunity for advancement.

Final Thoughts

At the end of the day, it is “who you know” not “what you know.” When you build relationships, you build a pipeline of colleagues, work partners, team members, current bosses, and former bosses who want to help you—who want to see you succeed.

At its core, every business is a people business. Making a point to take the small but meaningful actions that build the foundation of a good relationship can be instrumental in cultivating better relationships at work.

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Featured photo credit: Adam Winger via unsplash.com

Reference

[1] The American Institute of Stress: 42 Worrying Workplace Stress Statistics

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