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Why Do People Lie and How to Deal with Liars

Why Do People Lie and How to Deal with Liars

“Why did you LIE to me? You tore my heart apart.”

“I had all my faith on you and this is the way you repay me? We are DONE! You lying monster.”

Well, people from time to time encounter similar situations, either being the one to lie or the one to be lied. This is always heartbreaking to discover the cruel truth.

None loves to be lied. But we all lie, don’t we?

Sometimes we forgive the liar. Sometimes we don’t. What makes the difference?

Frequency. And more importantly, intention.

There are lies that aim to harm and to avoid harm. Lying is bad but the intention can be good.

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Simply put, there are two types of lies, harmless and harmful ones.

Not All Lies Are Harmful…

Harmless lies are lies that aren’t intended to cause harm to anyone. Or even for the good of us. They involve distortion or exaggeration of facts. These lies usually come with the following intentions:

Avoid hurting the others

Such lies are told to protect our self-worth or protect us from being hurt by some cruel facts. For example, a mother tells her children their father has gone to somewhere far away and won’t come back for a long time. The fact is their father is a soldier who on his service died in a battle. The mother, in this case, simply doesn’t want their kids to know the death, which is very disheartening, but continue to live a happy life.

Avoid conflicts in social interaction

For this kind of lie, it is told to maintain the pleasantness of any social situation. A good example can be found in a grand premiere. Journalists always start the interview by praising the others’ dressing. It may not be their true opinions but it for sure pleases the interviewees to have a smooth harmonious interview.

Self-protecting by not letting others know our fear and insecurities

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It involves minimization of self-disclosure to hide our fear and insecurities. Personal privacy is usually distorted. Sometimes we simply don’t want the others to know too much about ourselves. Some regretful memories or pitiful past, for example, are usually not disclosed to the others to avoid reminiscence of the painful moments.

Safeguard our pride and self-esteem

This lie is usually told by self-oriented persons but they do not intend to hurt anyone. Instead, they try to boost self confidence or catch attention by exaggerating. It can often be seen on people who rely greatly on the others’ acknowledgement to feel contented or empowered. They will exaggerate on their achievements or experiences to receive a few “Wow” in order to feel good about themselves.

Harmless lies, in spite of its neutral or good intention, may not be actually good. If we never reveal our true self to the others, how are we supposed to establish true friendship? Yet, when compared to harmful lies, they cause much less damage to the others.

Beware of The Poisonous Lies!

Harmful lies, on the other hand, are the true murderers of precious relationships. It begins with evil intentions and manipulates the others. Unreal “facts” are constructed to trick them into doing us a favor. These lies are those we have to be alert.

Gain others’ trust and affection

It involves the distortion of facts to forge an impression that others are of their favor. For example, in this way, we gain trust or affection of the others to have a brighter future in career. This mostly happens in business environment when we want to have more cooperative colleagues or a senior more supportive of ourselves. And this is where flattering and lying begin. Another occasion is when we want an interview or to impress the others in an interview so badly that we have to disguise our true self.

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Evade from responsibilities

We all hate punishments. We never actively look for them but sometimes they just knock on our door. This is the moment we try to lie our way off from them. This is unfair and to be worse, it may lead to an innocent person taking our blame. The most common lie attempts on this occasion has to be in college. When teacher asks for the one who does the bad deeds, we always refuse to confess and point to others.

Take advantage of the others

This harmful lie is told when we want a favor from the others which normally they won’t provide. For example, when we are too reluctant to work and want someone else to share the burden, we will pretend to be in poor condition or to encounter some urgent situations where helps are needed.

There Is No One-Size-Fits-All Approach to Deal with Liars

First and foremost, the way we are going to deal with the exposed liar is totally dependent on whether we want to maintain a good relationship with them. In addition, the nature of the lies has to be considered. None wants to be executed on the first trial.

Those who tell harmless lies:

  • Keep it in our heart

Exposing a lie is dangerous. It can put both us and the liar in a very uncomfortable situation. The liar is like a suspect under confrontation. This is harsh to feel and we are sorry for them as they are not intended to harm us.

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Why not keep it secret? Just move on as if we never knew about it. Learning someone’s broken family background? Focus back on the present days and the happy future we will be having with them. If it does not affect us, sometimes it is better not to expose it.

  • Expose the lie but make everyone feel good

Imagine when a friend refused to chill out with us, saying that he/she had to work overtime. Yet, we later found that he/she was at a bar enjoying a beer with another group of friends. In this case, we can try revealing the lie while making the liar feel good.

This can be done by making up a reason for their lies. The liar will then be aware of the fact that we know about the lie but we are trying to smooth everything. More importantly, this may actually promote friendship, knowing we try to avoid the embarrassing confrontation and they are likely not to lie again.

  • Expose the lie but show understanding

The last way is to show understanding to the liar. Tell them how we find it reasonable to tell lies and accept it. Sometimes, lies are told just for self-protection and they want our acceptance and affection rather than a favor or two. In such sense, we should express our understanding and forgive them.

Those who tell harmful lies:

Justice has to be served. Expose it and don’t be afraid of direct confrontation. Bear in mind that they are taking advantage of us and this has to be stopped. In addition to revealing their lies, we should distance ourselves with the liars and be more cautious next time.

More by this author

Jeffrey Lau

Editor. Sport Lover. Animal Lover.

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Published on September 23, 2020

6 Effective Negotiation Skills to Master

6 Effective Negotiation Skills to Master

I don’t know about you, but many times when I hear the word negotiate I think of lawyers working out a business deal or having to do battle with a car salesman to try to get a lower price. Since I am in recruiting, the term “negotiation” comes up when someone is attempting to get a higher compensation package.

If we think about it, we tend to negotiate almost every day in a wide variety of things we do. Getting a handle on the important negotiation skills can be incredibly beneficial in many parts of our lives. Let’s take a look at 6 effective negotiation skills to master.

What is Negotiation?

First, let’s take a look at what negotiation is. Put simply, negotiation is a method by which people settle their differences. It is a process in which compromise or agreement can be reached without argument or dispute.

Anytime two people or sides disagree on something, they are almost always looking for the best possible outcome for their side. This could be from an individual’s perspective or someone representing an organization.

In reality, it’s rare that one side gets everything they want and the other side gets nothing that they are seeking. Seeking to reach a common ground of sorts where both sides feel like they are getting most of what they want is the key to being successful and maintaining the relationship.

Places We Negotiate

I’ve mentioned that we negotiate in just about all phases of our life. For those of you who are shaking your head no, I invite you to think about the following:

1. Work/Business

This one is the most obvious and it’s what naturally comes to mind when we think of the word “negotiate”.

When you first started at your current job, you might have asked for a higher salary. It could be that you delivered a huge new client to your company and used this as leverage in your most recent evaluation for more compensation. If you work with vendors (and just about every company does), maybe you worked them to a lower price or better contract terms.

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In recruiting, I negotiate with candidates and hiring managers all the time to land the best talent I can find. It’s very common to accept additional work with the (sometimes spoken, sometimes unspoken) agreement that it will benefit your career in the future.

Recently, I took over a project that was my boss was working on so that I would be able to attend a conference later in the year. And so it goes, we do this all day long at work.

2. Personal

I don’t know about you, but I negotiate with my spouse all the time. I’ll cook dinner with the understanding that she does the dishes. Who wants to mow the lawn and who wants to vacuum and dust the house?

I think we should save 10% for retirement, but she thinks 5% is plenty. Therefore, we save 8%. And don’t even get me started with my kids. My older daughter can borrow my car as soon as she finishes her chores. My younger daughter can go hang out with her friends when her homework is done.

Then, there are all those interactions in our personal lives outside our homes. The carpenter wants to charge me $12,000 to build a new deck. I think $10,000 is plenty so we agree on $11,000. I ask my neighbor if I can borrow his snowblower in the winter if I invite him over the next time I grill steak. And so on.

3. Ourselves

You didn’t expect this one, did you? We negotiate with ourselves all day long.

I’ll make sure I don’t skip my workout tomorrow since I’m going to have that extra piece of pizza. My spouse has been quiet the last few days, is it worth me asking her about, or should I leave it alone? I think the car place charged me for some repairs that weren’t needed, should I say something or just let it go? I know my friend has been having some personal challenges, should I check in with him? We’ve been friends for a long time, I’m sure he’d come to me if he needed help. I’ve got the #4 pick in this year’s Fantasy Football draft, should I choose a running back or a wide receiver?

Think about that non-stop voice inside your head. It always seems to be chattering away about something and many times, it’s us negotiating with ourselves. I’ll finish up that report that the boss needs before I turn on the football game.

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Why Negotiation Skills Are So Important

Put simply, negotiation skills are important because we all interact with other people, and not only other people but other organizations and groups of people as well.

We all rarely want the same thing or outcome. Most of the time a vendor is looking at getting you to pay a higher price for something than you want to spend. Therefore, it’s important to negotiate to some middle ground that works well for both sides.

My wife and I disagree on how much to save for retirement. If we weren’t married it wouldn’t be an issue. We’d each contribute how much we wanted to on our retirement funds. We choose to be married, so we have to come to some agreement that we both feel comfortable with. We have to compromise. Therefore, we have to negotiate.

If we each lived on a planet by ourselves, we would be free to do just about anything we wanted to. We wouldn’t have to compromise with anyone because we wouldn’t interact with anyone. We would make every choice unilaterally the way we wanted to.

As we all know, this isn’t how things are. We are constantly interacting with other people and organizations, each one with their own agenda’s, viewpoints, and opinions. Therefore, we have to be able to work together.

6 Negotiation Skills to Master

Having strong negotiation skills helps us create win-win situations with others, allowing us to get most of what we want in conjunction with others around us.

Now, let’s look at 6 effective negotiation skills to master.

1. Preparation

Preparation is a key place to start with when getting ready to negotiate. Being prepared means having a clear vision of what you want and how you’d go about achieving it. It means knowing what the end goal looks like and also what you are willing to give to get it.

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It also means knowing who you are negotiating with and what areas they might be willing to compromise on. You should also know what your “bottom line” is. By “bottom line” I mean what is the most you are willing to give up to get what you want.

For instance, several years ago, I decided it was time to get a newer car. I say newer because I wanted a “new to me” car, not a brand new car. I did my research and figured out what type of car I wanted. I decided on what must-have items on the car I wanted, the highest amount of miles that would already be on it, the colors I was willing to get it in, and the highest amount of money I was willing to pay.

After visiting numerous car dealerships I was able to negotiate buying a car. I knew what I was willing to give up (amount of money) and what I was willing to accept, things like the color, amount of miles, etc. I came prepared. This is critical.

2. Clear Communication

The next key skill you need to be an effective negotiator is clear communication. You have to be able to clearly articulate what you want to the other party. This means both clear verbal and written communication.

If you can’t clearly tell the other person what you want, how do you expect to get it? Have you ever worked through something with a vendor or someone else only to learn of a surprise right at the end that wasn’t talked about before? This is not what you would call clear communication. It’s essential to be able to share a coherent and logical vision with the person you are working with.

3. Active Listening

Let’s do a quick review of active listening. This is when you are completely focused on the speaker, understand their message, comprehend the information, and respond appropriately. This is a necessary ingredient to be able to negotiate successfully. You must be able to fully focus on the other person’s wants to completely understand them.

If you aren’t giving them your full attention, you may miss some major points or details. This leads to frustration down the road on both sides. Ensure you are employing your active listening skills when in arbitration mode.

4. Teamwork and Collaboration

To be able to get to a place of common ground and a win-win scenario, you have to have a sense of teamwork and collaboration.

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If you are only thinking about yourself and what you want without giving much care to what the other person is wanting, you are bound to wind up without a solution. The other person may get frustrated and give up if they see you are unwilling to meet them halfway or care little for what they want.

When you collaborate, you are working together to help each other get what is most important to you. The other upside to negotiating with a sense of teamwork and collaboration is that it helps create a sense of trust, which, in turn, helps provide positive energy for working to a successful conclusion.

5. Problem Solving

Problem-solving is another key negotiation skill. When you are working with the other person to get the deal done many times you’ll face new challenges along the way.

Maybe you want a new vendor to provide training on the software they are selling you but they say it’s going to cost an additional $20,000 to provide this service. If you don’t have the additional $20,000 in the budget to spend on the software but you feel the training is critical, how are you going to solve that problem?

From what I’ve seen, most vendors aren’t willing to provide additional services without getting paid for them. This is where problem-solving skills will help continue the discussions. You might suggest to the vendor that your company will also be looking to replace their financial software next year, and you’d be happy to ensure they get one of the first seats at the table when the time comes if they could perhaps lower the pricing on their training.

There’s a solution to most challenges, but it takes problem-solving skills to work through them effectively.

6. Decision-Making Ability

Finally, having strong decision-making ability will help you seal the deal when you get to a place where everyone feels like they are getting what works for them. Each step of the way you can cross off the list when you get what you are looking for and decide to move onto the next item. Then, once you have all of your must-have boxes checked and the other side feels good about things, it’s time to shake hands and sign on the dotted line. Powerful decision-making ability will help you get to the finish line together.

Conclusion

There you have it, 6 effective negotiation skills to master to lead a more fulfilling life. Once we realize that we negotiate in one form or another almost every day in every phase of our lives, we realize how critical a skill it is.

Possessing strong negotiation skills will help you in nearly every one of your relationships at both the workplace and in your personal life. If you feel your arbitration tools could use some sharpening, try some of the 6 effective negotiation skills to master that we’ve talked about.

More Tips to Improve Your Negotiation Skills

Featured photo credit: Windows via unsplash.com

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