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How To Change People’s Minds: Show Them The Whole Picture Instead Of Proving Them Wrong

How To Change People’s Minds: Show Them The Whole Picture Instead Of Proving Them Wrong

Human has the ability to think and that’s what makes our world creative. But owing to such diversified thinking, sometimes it is inevitable for us to come across disagreement.

It can be great or small, such as colleagues debating corporate strategy, family members discussing holiday destination, or friends arguing what to eat for dinner. Sometimes you win an argument but sometimes you don’t.

Despite the fact that disagreement happens from time to time, it is important for us to learn the art of persuasion because if we are unable to persuade, we can only be the influenced but not the influencer. Sometimes we need to compromise but sometimes we need to be recognized. If our ideas are constantly rejected, then things never happen as we wish.

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Why we always fail to persuade?

It can be frustrating if our ideas are better but they are not adopted just because we lack the skills to persuade. But many of us make this mistake unknowingly–When we argue or discuss with others over an issue, we tend to take the shortcut to prove them wrong logically and at the same time we are right. This might work occasionally, for those who are rational and less emotional. But apparently not everyone is rational, at least not always.

Even if we have convincing arguments, proving others wrong is kind of explicitly telling others to change their minds. This often put them in an embarrassing situation because they have to admit that they are wrong.

The backfire effect: corrections always fail

It is compatible with the backfire effect suggested by Brendan Nyhan and Jason Reifler at The University of Michigan and Georgia State University. [1] One of their research was designed to explore why people insist on their political misperceptions when others try to correct them.

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It shows that corrections actually enhance misperceptions among the group in question. In other words, corrections have no use. People who are being corrected in fact reject the ideas from those who hold different beliefs.

Persuade by showing the whole picture

Knowing that changing people’s minds is such a difficult work, we might want to try something suggested by the authority. Blaise Pascal, a 17th-century French philosopher, wrote the famous classic Persuasion long before psychology was invented. His idea is later proven by modern psychologists, Arthur Markman.Pascal suggested that the surefire way to change others’ minds is to show them the whole picture instead of proving them wrong as the two simple steps listed below:

  1. Acknowledge the validity of the other’s point of view
  2. Lead them to discover the other side of their argument

There should be something valuable in everyone’s point of view. So first you should recognize their contributions and admit what they are right about. Then, you should gradually reveal the other side to them, which is the part they have not observed. The following scenario might help you better understand the idea:

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Imagine you are thinking what to eat for dinner with your friends.A: I’d like some burgers. I’m starving.(But you want something else.)You: Well…  Burger might be good. What about pizza? It can also make you feel full. Plus you might have more options in the Italian restaurant.

After all, everyone has some blind spots and many people realize that. They won’t be offended by such persuasion approach because they feel like they only fail to see all sides instead of mistaking. Also, people are generally better persuaded by reasons they discover by themselves than by those implemented by others.

Give suggestions instead of commands

Such approach also allows you to better hide your intention to persuade. That’s why you should also pay attention to your tone when speaking to them. You need to play the role of a guide instead of an instructor. You should be guiding them instead of enforcing authority, raising questions instead of making judgements. Others will feel better and consider what you want them to think about if you sound more friendly and suggestive.

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A successful persuasion cannot be achieved only by strong and valid points. To make people let their guard down, you also need some techniques. So don’t let others bury your brilliant ideas. Be brave to speak them up and be smart to showcase them.

Reference

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Sheba Leung

Translator. Sport lover. Traveler.

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Last Updated on August 4, 2020

The Gentle Art of Saying No For a Less Stressful Life

The Gentle Art of Saying No For a Less Stressful Life

No!

It’s a simple fact that you can never be productive if you take on too many commitments — you simply spread yourself too thin and will not be able to get anything done, at least not well or on time.

But requests for your time are coming in all the time — through phone, email, IM or in person. To stay productive, and minimize stress, you have to learn the Gentle Art of Saying No — an art that many people have problems with.

What’s so hard about saying no? Well, to start with, it can hurt, anger or disappoint the person you’re saying “no” to, and that’s not usually a fun task. Second, if you hope to work with that person in the future, you’ll want to continue to have a good relationship with that person, and saying “no” in the wrong way can jeopardize that.

But it doesn’t have to be difficult or hard on your relationship. Here’s how to master the Gentle Art of Saying No:

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1. Value Your Time

Know your commitments, and how valuable your precious time is. Then, when someone asks you to dedicate some of your time to a new commitment, you’ll know that you simply cannot do it. And tell them that: “I just can’t right now … my plate is overloaded as it is.”

2. Know Your Priorities

Even if you do have some extra time (which for many of us is rare), is this new commitment really the way you want to spend that time?

For myself, I know that more commitments means less time with my wife and kids, who are more important to me than anything.

3. Practice Saying No

Practice makes perfect. Saying “no” as often as you can is a great way to get better at it and more comfortable with saying the word. And sometimes, repeating the word is the only way to get a message through to extremely persistent people. When they keep insisting, just keep saying no. Eventually, they’ll get the message.

4. Don’t Apologize

A common way to start out is “I’m sorry but …” as people think that it sounds more polite. While politeness is important, apologizing just makes it sound weaker. You need to be firm, and unapologetic about guarding your time.

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5. Stop Being Nice

Again, it’s important to be polite, but being nice by saying yes all the time only hurts you. When you make it easy for people to grab your time (or money), they will continue to do it. But if you erect a wall, they will look for easier targets.

Show them that your time is well guarded by being firm and turning down as many requests (that are not on your top priority list) as possible.

6. Say No to Your Boss

Sometimes we feel that we have to say yes to our boss — they’re our boss, right? And if we say “no,” then we look like we can’t handle the work — at least, that’s the common reasoning.

But in fact, it’s the opposite — explain to your boss that by taking on too many commitments, you are weakening your productivity and jeopardizing your existing commitments. If your boss insists that you take on the project, go over your project or task list and ask him/her to re-prioritize, explaining that there’s only so much you can take on at one time.

7. Pre-Empting

It’s often much easier to pre-empt requests than to say “no” to them after the request has been made. If you know that requests are likely to be made, perhaps in a meeting, just say to everyone as soon as you come into the meeting,

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“Look guys, just to let you know, my week is booked full with some urgent projects and I won’t be able to take on any new requests.”

8. Get Back to You

Instead of providing an answer then and there, it’s often better to tell the person you’ll give their request some thought and get back to them. This will allow you to give it some consideration, and check your commitments and priorities. Then, if you can’t take on the request, simply tell them:

“After giving this some thought, and checking my commitments, I won’t be able to accommodate the request at this time.”

At least you gave it some consideration.

9. Maybe Later

If this is an option that you’d like to keep open, instead of just shutting the door on the person, it’s often better to just say,

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“This sounds like an interesting opportunity, but I just don’t have the time at the moment. Perhaps you could check back with me in [give a time frame].”

Next time, when they check back with you, you might have some free time on your hands.

10. It’s Not You, It’s Me

This classic dating rejection can work in other situations. Don’t be insincere about it, though. Often, the person or project is a good one, but it’s just not right for you, at least not at this time.

Simply say so — you can compliment the idea, the project, the person, the organization … but say that it’s not the right fit, or it’s not what you’re looking for at this time. Only say this if it’s true — people can sense insincerity.

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Featured photo credit: Kyle Glenn via unsplash.com

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