Advertising
Advertising

5 Important Things You Need To Remember If You Want To Make A Remarkable Conversation

5 Important Things You Need To Remember If You Want To Make A Remarkable Conversation

We spend so much of our time trying to make an impression on people. And what they say is clichéd but true, first impressions are usually lasting. So the next time you are striking up a conversation with a stranger you want to befriend or impress, remember these five tips to make sure you leave them with a remarkable conversation and a lastingly positive impression…

1. Be a 100% there when they talk

Most of us may be great talkers, but many of us are bad listeners.[1] We are so involved in what we are going to say next that we basically stop paying attention to what the other person is saying and our body language consequently turns to one of impatience or disinterest. We might start tapping our hands or feet, turn slightly away from the person. When the other person is talking, remember to listen and make eye contact. This tells the person that you are interested in what he or she has to say, and it will make for a remarkable conversation.[2]

Advertising

2. Remember the details they mention

A good listener actually listens and stores interesting tidbits for the next conversation. Maybe the person you were talking to mentioned how he was taking up a new hobby, or how her daughter is due for her SATs. Remember the name of the person, where they are from and where does their family live. Remember their children’s names or pet’s name the next time you meet them; they’ll be happy to see how much of an impression they made on you.

3. Fill in awkward pauses with interesting and personal questions

Sometimes, after a particularly anecdotal story, there is a lull in the conversation. Don’t let this pause get awkwardly long. Instead of talking about generalities or even the weather, ask them a personal question – like where they are from, or how are they adjusting to their current location, or maybe even when and where was their last vacation? A directed and personal question brings about fresh conversation as well as new directions of where to take a remarkable conversation next.

Advertising

4. If you sense a little boredom, ask them for their opinion

Even the best of conversationalists might ramble and bore the other person a bit. If you sense or see a slight disinterest radiating from the other person, ask them for their opinion on a generality. Giving them an opportunity to speak will make for a remarkable conversation. You don’t have to ask them to state their opinion on say the political scenario of Africa; rather ask them a simple opinion on the latest blockbuster they watched, or which of Paulo Coelho’s books have they found the most interesting and why. And once they start talking, remember point one – listen and remember the tiny details that emerge.

5. Finally, pay them a true and unique compliment

The person you are talking to might have met plenty of new faces that day, and he or she won’t necessarily remember what you talked about or said to him/her. But people really tend to remember how you made them feel. Leave the other person on a high with a smile on their face; you can do this by paying them a heartfelt and unique compliment. If you call a model beautiful or an entrepreneur successful – you are paying them a generic compliment they might have become immune to. Instead tell them about how their eyes smile before they do, or how they have the ability to make people feel at home by just smiling at them. If you leave them feeling good about themselves, then you truly have had a remarkable conversation. [3]

Advertising

These are five easy guidelines to follow that will help you become a good conversationalist who people want to talk to…

Featured photo credit: HuffPost via i.huffpost.com

Advertising

Reference

More by this author

Rima Pundir

Health, Wellness & Productivity Writer

Stiff Muscles Make You Feel Sick Often: 8 Natural Muscle Relaxers You Can’t Miss When You Drive And Don’t Drink Enough Water, It’s As Dangerous As Drunk Driving Having A Glass Of This Drink Before You Sleep Can Burn Your Fat Insanely Fast How Common Language Can Help You Strengthen Your Friendship Introducing 13 Useful Free Apps For you To Install Today

Trending in Communication

1 15 Inspiring Ideas to Boost Your Motivation for Success 2 How to Improve Communication Skills for Workplace Success 3 How to Turn Your Fear of Missing Out into a Joy of Missing Out 4 What Is Resilience and Why Is It Important? 5 Positive Motivation vs Negative Motivation: Which One Is Better?

Read Next

Advertising
Advertising
Advertising

Last Updated on April 11, 2019

How to Improve Communication Skills for Workplace Success

How to Improve Communication Skills for Workplace Success

Possessing strong communication skills will help you in every phase of your life. This is especially true in the workplace.

I have personally worked with several leaders who were masters of communication. A few were wonderful speakers who could tell a great story and get everyone in the room engaged. Those of us in attendance would walk away feeling inspired and eager to help with what came next. Others were very skilled at sharing a clear direction and job expectations.

I knew exactly what was expected of me and how to achieve my goals. This was the foundation of an energized and vibrant role I was in. What I have found is strong communication skills are incredibly helpful and sometimes critical in how well we perform at work.

Here we will take a look at how to improve communication skills for workplace success.

How Communication Skills Help Your Success

Strong communication skills pave the way for success in many ways. Let’s look at a few of the big ones.

Create a Positive Experience

Here are two examples of how well developed communication skills helps create a positive experience:

When I first moved to the city I now live in, I began a job search. Prior to my first live interview, I was told an address to go to. Upon arriving at the address provided, I drove around and around attempting to find the location. After 15 minutes of circling and looking for the address, I finally grabbed a parking spot and set out on foot.

What I discovered was the address was actually down an alley and only had the number over the door. No sign for the actual company. The person that gave me those very unclear directions provided a bad experience for me.

Had they communicated the directions to get there in a clear manner, my experience would have been much better. Instead the entire experience started off poorly and colored the entire meeting.

As a recruiter, I frequently provide potential candidates with information about a job I’m speaking to them about. In order to do this, I also provide a picture of the overall company, the group they might be joining, and how their role fits in and impacts the entire company.

Time and time again I have been told by candidates that I have provided the clearest picture of a company and role they have ever heard. They have a positive experience when I clearly communicate to them. Even when the position does not work out for them, often times they will want to stay in touch with me due to the open communication and beneficial experience they had during the interviewing process.

Advertising

Strong communication skills will provide a positive experience in virtually any interaction you have with someone.

Help Leadership Skills

It’s certainly a skill all its own to be able to lead others.

Being a mentor and guiding others towards success is a major hallmark of great leaders. Another characteristic of effective leaders is the ability to communicate clearly.

As I referenced above, having a leader who can plainly articulate the company’s mission and direction goes a really long way towards being the Captain of the boat that others want to follow. It’s like saying “here’s our destination and this is how we are going to get there” in a way that everyone can get on board with.

Another critical component of everyone helping to sail the boat in the right direction is knowing what your portion is all about. How are you helping the boat move towards its destination in the manner than is consistent with the leaders’ vision?

If you have a boss or a manager that can show you what it takes for not only you to be successful, but also how your performance helps the company’s success then you’ve got a winner. A boss with superior communication skills.

Build Better Teams

Most of us work in teams of some sort or another. During the course of my career, I have led teams up to 80 and also been an individual contributor.

In my individual contributor roles, I have been part of a larger team. Even if you are in business for yourself, you have to interact with others in one manner or another.

If you have strong communication skills, it helps to build better teams. This is true whether you are in an IT department with 100 other fellow programmers or if you own your own business and have customers or vendors you communicate with.

When you showcase your robust ability to communicate well with others while interacting with them, you are building a better team.

Now let’s jump in to how to improve communication skills to help you pave the way for your workplace success.

Advertising

How to Improve Communication Skills for Workplace Success

There are many tips, tricks, and techniques to improve communication skills. I don’t want to overwhelm you with too much information, so let’s focus on the things that will provide the biggest return on your time investment.

Most of these tips will be fairly easy to become aware of but will take time and effort to implement. So let’s go!

1. Listen

Ever heard the saying you have two ears and one mouth for a reason? If you haven’t, then here’s the reason:

Being a good listener is half the equation to being a good communicator.

People who have the ability to really listen to someone can then actually answer questions in a meaningful way. If you don’t make the effort to actively listen, then you are really doing yourself and the other person a disservice in the communication department.

Know that person who is chomping at the bit to open his or her mouth the second you stop talking? Don’t be that person. They haven’t listened to at least 1/2 of what you’ve said. Therefore the words that spill out of their mouth are going to be about 1/2 relevant to what you just said.

Listen to someone completely and be comfortable with short periods of silence. Work on your listening skills first and foremost.

2. Know Your Audience

Knowing your audience is another critical component to having strong communication skills. The way you interact with your manager should be different than how you interact with your kids. This isn’t to say you need to be a different person with everyone you interact with. Far from it.

Here is a good way to think about it:

Imagine using your the same choice of words and body language you use with your spouse while interacting with your boss. That puts things in a graphic light!

You want to ensure you are using the type of communication most relevant to your audience.

Advertising

3. Minimize

I have lunch with a business associate about 3 times a year. We’ve been talking for several years now about putting a business deal together.

He is one of those people that simply overwhelms others with a lot of words. Sometimes when I ask him a question, I get buried beneath such an avalanche of words that I’m more confused than when I asked the question. Needless to say this is most likely a large portion of why we never put the deal together.

Don’t be like my lunch business associate. The goal of talking to or communicating with someone is to share actual information. The goal is not to confuse someone, it’s to provide clarity in many cases.

State what needs to be stated as succinctly as possible. That doesn’t mean you can’t have some pleasant conversation about the weather too.

The point is to not create such an onslaught of words and information that the other person walks away more confused than when they started.

4. Over Communicate

So this probably sounds completely counter intuitive to what I just wrote about minimizing your communication. It seems like it might be but it’s not.

What I mean by over communicating is ensuring that the other person understands the important parts of what you are sharing with them. This can be done simply yet effectively. Here’s a good example:

Most companies have open enrollment for benefits for the employees in the fall. The company I work for has open enrollment from November 1 to 15. The benefits department will send out a communication to all employees around October 1st, letting them know open enrollment is right around the corner and any major changes that year. There’s also a phone number and email for people to contact them with any questions.

Two weeks later, we all get a follow up email with basically the same information. We get a 3rd communication the week before open enrollment and another one 1 day before it starts.

Finally we get 2 emails during enrollment reminding us when open enrollment ends.

There’s minimal information, it’s more of a reminder. This is effective over communication.

Advertising

5. Body Language

The final critical component to how to improve communication skills for workplace success is body language. This is something most of us have heard about before but, a reminder is probably a good idea.

When I am in a meeting with someone I am comfortable with, I tend to kind of slouch down in my chair and cross my arms. When I catch myself doing this, I sit up straight and uncross my arms. I remember that crossing arms can many times be interpreted as a sign of disagreement or conflict.

In general, the best rule of thumb is to work towards having open body language whenever possible at work. This means relaxing your posture, not crossing your arms, and looking people in the eye when speaking with them.

When you are speaking in front of others, stand up straight and speak in a clear voice. This will convey confidence in your words.

Conclusion

Possessing strong communication skills will help you in many facets of your life and most certainly in the workplace.

Good communication helps create better teams, positive experiences with those we interact with, and are critical for leadership.

There are numerous tactics and techniques to be used to improve communication skills. Here we’ve reviewed how to improve communication skills for workplace success.

Now go communicate your way to success.

More Resources About Effective Communication

Featured photo credit: HIVAN ARVIZU via unsplash.com

Read Next