Advertising
Advertising

4 Steps That Could Improve Patient Care Guaranteed!

4 Steps That Could Improve Patient Care Guaranteed!

At the core of any medical establishment is the patient. Therefore, everyone in the business needs to be seeking to find ways on an ongoing basis to improve the care that they offer to each and every patient. Sometimes, with the best will in the world, things do go wrong, and understanding the fundamental nature of these problems is a key challenge to putting in place processes that will avoid their recurrence in future. But what other steps can be taken to improve patient care?

1. Providing Support for Staff

Several investigations into failing healthcare institutions in recent years have highlighted one particular area that all medical institutions could improve upon – supporting their staff.  Health care professionals are under immense pressure and work with an awkward system that often feels like it is designed to make their work harder, rather than easier.

They also see people at their most vulnerable and therefore, potentially, prone to irrational emotional responses – suffering from ill health, concerned for the wellbeing of their loved ones, confused and frightened.

Advertising

It is clear that adequate support for staff is key to improving patient care. Sickness rates and stress levels are higher in medical professions than in many other industry sectors, and staff risk burning out from the incessant pressure. While this doesn’t account for all the issues experienced by some failing institutions, it does highlight a general problem that can easily be addressed and with profoundly positive results if it is managed in the right way, with skill and compassion.

Therefore, offering staff better than adequate support should be one of the top priorities of any institution. As well as providing help, it is also important to give staff outlets to express their concerns. One example of how to do this is through the formation of a multi-disciplinary team, whose objective is to look at each case and to draw conclusions that are likely to offer a well-rounded viewpoint.

2. Continuous Development of Staff

With busy schedules and difficult workloads, staff development can sometimes be sidelined, but studies have shown that the continuous development of staff has a positive outcome on patient care levels.

Advertising

One example comes from the Yorkshire & Humber Improvement Academy and their Reducing Hospital Falls programme. This programme was designed to help frontline hospital staff to reduce the number of patient falls. The programme has yielded impressive results and shown a substantial return on investment in terms of preventing such accidents and changing the mindset of staff towards such incidents.

3. Training Staff to deal with Incident Investigation

Incidents are part of daily life in a medical institution, but the importance placed on their investigation can vary. By trying to ignore a problem, this often leads to its escalation over a period of time, alongside an inherent feeling from staff that they knew such an issue existed, but that there was no system in place to deal with it.

Training staff to deliver an incident investigation is key to improving patient care, by helping them to spot potential incidents before they happen, or by following an established process to learn from those that have taken place. Root cause analysis is one of the best ways that institutions can assess what has happened, and the changes that need to be made to reduce the likelihood of its reoccurrence.

Advertising

To perform an effective and comprehensive root cause analysis investigation, staff require the correct training. While not everyone needs to be trained, it is important that there are the right people within every institution who are able to carry out the work, and to provide a clearly defined outcome that all staff can learn from.

4. Involving Patients and their Families in Decision-Making

Involving patients and their families in the decision-making process has been shown to be a key step towards improving patient care. No one likes to feel excluded or confused about their situation, especially when it affects their health, or the health of a loved one.

When staff include patients as much as possible with the diagnosis possibilities, and review all treatment options with them, this feeling of being excluded from the process is clearly removed, to be replaced with a more trusting relationship which benefits all parties concerned.

Advertising

The Shared Decision Making system instituted by the NHS is a perfect example of this, working through patient questions to provide them with the information they need. They can then make a more informed decision about how to proceed, and they tend to feel that they are in control of their treatment by going through this process, rather than simply being a passenger along for a ride, without a voice in the matter.

Finding the time to go through this process might seem impossible to staff, who are constantly run off their feet, but the fact is that time invested up-front is always saved down the line, and it will ensure also that a happier staff-patient-family member relationship is established from the word go, based upon a foundation of knowledge, input and trust.

Featured photo credit: http://www.nuemd.com/news/2015/09/10/open-medical-notes-may-improve-patient-care via nuemd.com

More by this author

7 Hacks for a Stress-Free Office Relocation Facts About Junk & Rubbish Clearance Top 9 Tips to Keep You Secure in the Saddle Good Reasons to Live In or Visit Philadelphia Will the Future of Music Software Be Rent-On-Demand?

Trending in Family

1 What Happened to Family Dinners? Why We Should Bring Them Back 2 How to Cope with Empty Nest Syndrome and Stop Feeling Lonely 3 How Not to Let Work Take Priority over Spending Time With Family 4 35 Life Hacks for Kids That Make Parenting Easier And More Fun 5 20 Things to Remember If You Love a Person with ADD

Read Next

Advertising
Advertising
Advertising

Last Updated on September 16, 2019

How to Stop Procrastinating: 11 Practical Ways for Procrastinators

How to Stop Procrastinating: 11 Practical Ways for Procrastinators

You have a deadline looming. However, instead of doing your work, you are fiddling with miscellaneous things like checking email, social media, watching videos, surfing blogs and forums. You know you should be working, but you just don’t feel like doing anything.

We are all familiar with the procrastination phenomenon. When we procrastinate, we squander away our free time and put off important tasks we should be doing them till it’s too late. And when it is indeed too late, we panic and wish we got started earlier.

The chronic procrastinators I know have spent years of their life looped in this cycle. Delaying, putting off things, slacking, hiding from work, facing work only when it’s unavoidable, then repeating this loop all over again. It’s a bad habit that eats us away and prevents us from achieving greater results in life.

Don’t let procrastination take over your life. Here, I will share my personal steps on how to stop procrastinating. These 11 steps will definitely apply to you too:

1. Break Your Work into Little Steps

Part of the reason why we procrastinate is because subconsciously, we find the work too overwhelming for us. Break it down into little parts, then focus on one part at the time. If you still procrastinate on the task after breaking it down, then break it down even further. Soon, your task will be so simple that you will be thinking “gee, this is so simple that I might as well just do it now!”.

For example, I’m currently writing a new book (on How to achieve anything in life). Book writing at its full scale is an enormous project and can be overwhelming. However, when I break it down into phases such as –

Advertising

  • (1) Research
  • (2) Deciding the topic
  • (3) Creating the outline
  • (4) Drafting the content
  • (5) Writing Chapters #1 to #10,
  • (6) Revision
  • (7) etc.

Suddenly it seems very manageable. What I do then is to focus on the immediate phase and get it done to my best ability, without thinking about the other phases. When it’s done, I move on to the next.

2. Change Your Environment

Different environments have different impact on our productivity. Look at your work desk and your room. Do they make you want to work or do they make you want to snuggle and sleep? If it’s the latter, you should look into changing your workspace.

One thing to note is that an environment that makes us feel inspired before may lose its effect after a period of time. If that’s the case, then it’s time to change things around. Refer to Steps #2 and #3 of 13 Strategies To Jumpstart Your Productivity, which talks about revamping your environment and workspace.

3. Create a Detailed Timeline with Specific Deadlines

Having just 1 deadline for your work is like an invitation to procrastinate. That’s because we get the impression that we have time and keep pushing everything back, until it’s too late.

Break down your project (see tip #1), then create an overall timeline with specific deadlines for each small task. This way, you know you have to finish each task by a certain date. Your timelines must be robust, too – i.e. if you don’t finish this by today, it’s going to jeopardize everything else you have planned after that. This way it creates the urgency to act.

My goals are broken down into monthly, weekly, right down to the daily task lists, and the list is a call to action that I must accomplish this by the specified date, else my goals will be put off.

Advertising

Here’re more tips on setting deadlines: 22 Tips for Effective Deadlines

4. Eliminate Your Procrastination Pit-Stops

If you are procrastinating a little too much, maybe that’s because you make it easy to procrastinate.

Identify your browser bookmarks that take up a lot of your time and shift them into a separate folder that is less accessible. Disable the automatic notification option in your email client. Get rid of the distractions around you.

I know some people will out of the way and delete or deactivate their facebook accounts. I think it’s a little drastic and extreme as addressing procrastination is more about being conscious of our actions than counteracting via self-binding methods, but if you feel that’s what’s needed, go for it.

5. Hang out with People Who Inspire You to Take Action

I’m pretty sure if you spend just 10 minutes talking to Steve Jobs or Bill Gates, you’ll be more inspired to act than if you spent the 10 minutes doing nothing. The people we are with influence our behaviors. Of course spending time with Steve Jobs or Bill Gates every day is probably not a feasible method, but the principle applies — The Hidden Power of Every Single Person Around You

Identify the people, friends or colleagues who trigger you – most likely the go-getters and hard workers – and hang out with them more often. Soon you will inculcate their drive and spirit too.

Advertising

As a personal development blogger, I “hang out” with inspiring personal development experts by reading their blogs and corresponding with them regularly via email and social media. It’s communication via new media and it works all the same.

6. Get a Buddy

Having a companion makes the whole process much more fun. Ideally, your buddy should be someone who has his/her own set of goals. Both of you will hold each other accountable to your goals and plans. While it’s not necessary for both of you to have the same goals, it’ll be even better if that’s the case, so you can learn from each other.

I have a good friend whom I talk to regularly, and we always ask each other about our goals and progress in achieving those goals. Needless to say, it spurs us to keep taking action.

7. Tell Others About Your Goals

This serves the same function as #6, on a larger scale. Tell all your friends, colleagues, acquaintances and family about your projects. Now whenever you see them, they are bound to ask you about your status on those projects.

For example, sometimes I announce my projects on The Personal Excellence Blog, Twitter and Facebook, and my readers will ask me about them on an ongoing basis. It’s a great way to keep myself accountable to my plans.

8. Seek out Someone Who Has Already Achieved the Outcome

What is it you want to accomplish here, and who are the people who have accomplished this already? Go seek them out and connect with them. Seeing living proof that your goals are very well achievable if you take action is one of the best triggers for action.

Advertising

9. Re-Clarify Your Goals

If you have been procrastinating for an extended period of time, it might reflect a misalignment between what you want and what you are currently doing. Often times, we outgrow our goals as we discover more about ourselves, but we don’t change our goals to reflect that.

Get away from your work (a short vacation will be good, else just a weekend break or staycation will do too) and take some time to regroup yourself. What exactly do you want to achieve? What should you do to get there? What are the steps to take? Does your current work align with that? If not, what can you do about it?

10. Stop Over-Complicating Things

Are you waiting for a perfect time to do this? That maybe now is not the best time because of X, Y, Z reasons? Ditch that thought because there’s never a perfect time. If you keep waiting for one, you are never going to accomplish anything.

Perfectionism is one of the biggest reasons for procrastination. Read more about why perfectionist tendencies can be a bane than a boon: Why Being A Perfectionist May Not Be So Perfect.

11. Get a Grip and Just Do It

At the end, it boils down to taking action. You can do all the strategizing, planning and hypothesizing, but if you don’t take action, nothing’s going to happen. Occasionally, I get readers and clients who keep complaining about their situations but they still refuse to take action at the end of the day.

Reality check:

I have never heard anyone procrastinate their way to success before and I doubt it’s going to change in the near future.  Whatever it is you are procrastinating on, if you want to get it done, you need to get a grip on yourself and do it.

More About Procrastination

Featured photo credit: Malvestida Magazine via unsplash.com

Read Next