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4 Steps That Could Improve Patient Care Guaranteed!

4 Steps That Could Improve Patient Care Guaranteed!

At the core of any medical establishment is the patient. Therefore, everyone in the business needs to be seeking to find ways on an ongoing basis to improve the care that they offer to each and every patient. Sometimes, with the best will in the world, things do go wrong, and understanding the fundamental nature of these problems is a key challenge to putting in place processes that will avoid their recurrence in future. But what other steps can be taken to improve patient care?

1. Providing Support for Staff

Several investigations into failing healthcare institutions in recent years have highlighted one particular area that all medical institutions could improve upon – supporting their staff.  Health care professionals are under immense pressure and work with an awkward system that often feels like it is designed to make their work harder, rather than easier.

They also see people at their most vulnerable and therefore, potentially, prone to irrational emotional responses – suffering from ill health, concerned for the wellbeing of their loved ones, confused and frightened.

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It is clear that adequate support for staff is key to improving patient care. Sickness rates and stress levels are higher in medical professions than in many other industry sectors, and staff risk burning out from the incessant pressure. While this doesn’t account for all the issues experienced by some failing institutions, it does highlight a general problem that can easily be addressed and with profoundly positive results if it is managed in the right way, with skill and compassion.

Therefore, offering staff better than adequate support should be one of the top priorities of any institution. As well as providing help, it is also important to give staff outlets to express their concerns. One example of how to do this is through the formation of a multi-disciplinary team, whose objective is to look at each case and to draw conclusions that are likely to offer a well-rounded viewpoint.

2. Continuous Development of Staff

With busy schedules and difficult workloads, staff development can sometimes be sidelined, but studies have shown that the continuous development of staff has a positive outcome on patient care levels.

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One example comes from the Yorkshire & Humber Improvement Academy and their Reducing Hospital Falls programme. This programme was designed to help frontline hospital staff to reduce the number of patient falls. The programme has yielded impressive results and shown a substantial return on investment in terms of preventing such accidents and changing the mindset of staff towards such incidents.

3. Training Staff to deal with Incident Investigation

Incidents are part of daily life in a medical institution, but the importance placed on their investigation can vary. By trying to ignore a problem, this often leads to its escalation over a period of time, alongside an inherent feeling from staff that they knew such an issue existed, but that there was no system in place to deal with it.

Training staff to deliver an incident investigation is key to improving patient care, by helping them to spot potential incidents before they happen, or by following an established process to learn from those that have taken place. Root cause analysis is one of the best ways that institutions can assess what has happened, and the changes that need to be made to reduce the likelihood of its reoccurrence.

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To perform an effective and comprehensive root cause analysis investigation, staff require the correct training. While not everyone needs to be trained, it is important that there are the right people within every institution who are able to carry out the work, and to provide a clearly defined outcome that all staff can learn from.

4. Involving Patients and their Families in Decision-Making

Involving patients and their families in the decision-making process has been shown to be a key step towards improving patient care. No one likes to feel excluded or confused about their situation, especially when it affects their health, or the health of a loved one.

When staff include patients as much as possible with the diagnosis possibilities, and review all treatment options with them, this feeling of being excluded from the process is clearly removed, to be replaced with a more trusting relationship which benefits all parties concerned.

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The Shared Decision Making system instituted by the NHS is a perfect example of this, working through patient questions to provide them with the information they need. They can then make a more informed decision about how to proceed, and they tend to feel that they are in control of their treatment by going through this process, rather than simply being a passenger along for a ride, without a voice in the matter.

Finding the time to go through this process might seem impossible to staff, who are constantly run off their feet, but the fact is that time invested up-front is always saved down the line, and it will ensure also that a happier staff-patient-family member relationship is established from the word go, based upon a foundation of knowledge, input and trust.

Featured photo credit: http://www.nuemd.com/news/2015/09/10/open-medical-notes-may-improve-patient-care via nuemd.com

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Last Updated on July 18, 2019

10 Small Changes To Make Your House Feel Like A Home

10 Small Changes To Make Your House Feel Like A Home

Your house is more than just a building that you live in. It should be a home that makes you feel welcome as soon as you open the front door.

Making your house feel like a home is not something that simply happens on its own. You need to make some changes to a house when you move in, to give it that cozy, warm feeling that turns it into a true home. To help you speed the process, follow this guide to 10 small changes to make your house feel like a home.

1. Make the Windows Your Own

When you move into a home, they often come with boring Venetian blinds or less than attractive curtains.

One of the best ways you can instantly warm your home and make it showcase your style is to add some new window dressing. Adding beautiful curtains not only improves your home’s appearance, but it can also help to control the temperature.

2. Put up Some Art

If you have a lot of bare walls in your home, it will seem sterile no matter how beautiful your paint or wallpaper is.

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Hanging art on the walls will instantly give it personality and make it feel like home.

3. Improve the Aroma

A house that is not filled with inviting smells will never feel like a home. There are loads of ways you can make your home smell nice. There are tons of air fresheners on the market you can use.

Incense and scented candles are a nice option as well. Don’t forget that baking in a home is also a great way to fill it with an aroma that instantly smells like home as soon as you open the front door.

4. Put out Lots of Pillows and Throws

A great way to make your home look warm and inviting is to place lots of pillows and throws out on the furniture. It is much better to have too many pillows than not enough.

There is nothing like the feeling of sinking into a cushiony pillow that feels like a cloud to make you feel like you are at home.

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5. Instantly Class up Your Closet

If your closet is filled with wire or plastic hangers, it will never truly feel homey. To instantly make your closet feel classy, change out your old hangers for wooden ones.

Not only do they look great, but they are better for hanging your clothes as well.

6. Improve Your Air Quality

One of the most overlooked ways to make your house feel more like a home is to improve its air quality.

The easiest and best way to upgrade the air quality in your home is to change the old, dirty filters in your furnace regularly. Get some air filters delivered to your home so that you always have some on hand.

7. Fill it with Plants

Another way to improve the air quality in your home is to fill it with plants. You should have plants in every room of your home.

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They help to improve the air quality and they look beautiful. As well as making your home appear homier, plants also help to boost your mood and lower your stress levels.

8. Change the Doorknobs

Most people don’t really give their doorknobs a second thought unless they are broken. That is a shame because changing your doorknobs is an easy way to add personality to your home.

Changing your old, boring doorknobs to new ones that are works of art will instantly brighten your home.

9. Upgrade Your Tub or Shower

There is nothing like luxuriating in a whirlpool bath or steam shower to make the cares of the day melt away. Your family deserves a bit of luxury when they are in their bathroom.

Install a new shower or tub today to make your bathroom worthy of a place in your home.

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10. Fresh Cut Flowers

You can make any room in your house feel homier by placing a vase full of beautiful flowers in it. The gorgeous look and intoxicating aroma of fresh cut flowers will immediately brighten your day when you encounter them.

You don’t have to make all these changes at once. Try one or two a day though, and your house will feel like a home before you know it. The trick is to constantly keep adding these homey touches to make your home a place worthy of its name.

Featured photo credit: https://www.pexels.com/photo/black-wooden-round-analog-wall-clock-on-brown-wooden-wall-121537/ via unsplash.com

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