Unified communications refer to the integration of real-time communication, including the likes of instant messaging, voice and video conferencing and other communication tools. The type of tools that will help people do their jobs more effectively, unified communications are becoming a standard for offices across the country.
Unified communication systems can help employees in a number of different environments, from traditional offices to more modern conference rooms. It can even be beneficial for a remote workforce.
If you’re looking to introduce unified communications into your business, here are just a few ideas to help you understand how to get the most out of it.
1. Team productivity
A team works better when they have regular and coherent communication. In the modern age of business, teams might be spread across departments and even various locations, so it’s only fitting that technology keeps up.
Unified communications make it easier than ever before to collaborate as a team, whether it’s in a meeting or working together on a project. Working in real time, technology like this means that teams can be connected whenever necessary; no need for specifically scheduled meetings and other appointments when unified communication is introduced across the whole of the business.
Ad hoc situations can be created whenever a team need to communicate, therefore the overall communication and productivity will increase.
2. Greater mobility
Accommodate the shift in work patterns by making sure your remote workforce can remain productive. The notion of a remote workforce is becoming more readily accepted, but there needs to be the right technology in place so that remote employees are still able to communicate.
Unified communications allow this to happen problem-free; giving remote workers access to the office without needing to be there physically. What’s more, you are able to create an office environment almost anywhere and still be able to work effectively.
Due to this, any business can create a remote enviornment making it easier for everyone to work either from home or other remote locations and still be able to save costs and improve productivity.
3. Integrated system
Implementing unified communications in your business means that all your communication tools are in one place. It will be much easier to manage and you have the option of limited hardware and taking advantage of cloud-based technology too.
The fluid nature of unified communications is reflected in the performance of your staff; providing them with the ability to communicate from different locations and time zones as if they were in the room with you can bring huge value to your business. With no need to be a genius in IT, unified communication systems are incredibly simple and user-friendly.
4. Reduced costs
One of the major factors of implementing new technology into your business is the cost, or what cost it could save you. No one invests in something unless it has ample benefits for the company. Unified communication systems have the ability to combine everything under one roof, so you have an immediate reduction in multiple costly payments for various tools.
Limiting the amount of hardware in your office means there are no bulky devices or wires, and no expensive set-up costs either. By investing in video conferencing or other related communication tools, you can reduce a number of travel expenses. If you require regular meetings with team members in other locations, or even with clients, you are able to utilise the technology you have instead of paying for travel.
Unified communications can make a huge impact on the way you run your business if it is used correctly. Unlocking the potential of your company and your employees’ abilities, unified communications can make a world of difference.