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The Biggest Communication Problem Is That We Listen To Reply, Not To Understand

The Biggest Communication Problem Is That We Listen To Reply, Not To Understand

George Bernard Shaw once said, “The single biggest problem in communication is the illusion that it has taken place.” Picture this: someone is speaking to you, expressing their thoughts carefully for you to understand. You wait for the breaks in the conversation, when you think they’ve finished talking, and then you interrupt with your own piece of information or repeat what was just said. “Oh, I know just how you feel,” you say, or “I had the same thing happen to me. Let me tell you about it!”

You fail to listen. You create your own ideas. You miss the message and the opportunity to understand. It’s about your agenda, not theirs. Have you ever experienced this?

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Often, you think you’ve understood what was said, but the reality is that you spent the whole time formulating a reply and forgot to actually listen. Arguably, listening is the most difficult skill in communication, and we’re getting worse at it.

What We Hear Vs. What We Understand

There is a lag time between hearing and understanding. This lag time varies from one individual to another. The lag time can be a few seconds to up to a minute, and this is where the trouble begins. It’s during this lag time that we drift off and start listening to ourselves and not to the person speaking to us. This is when we lose concentration and comprehension.

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What causes this lag time? It could be our emotional state. It also could be our physical state. However, the most likely offenders are our own thoughts and judgments. One example is confirmation bias, our habit of picking out facets of a conversation that reinforce our values, perceptions and pre-existing beliefs.

The gap between what is said and what we hear is also linked to how slow or fast a person speaks. The average person speaks 175 to 200 words per minute, but most people are capable of listening to and processing 600 to 1,000 words per minute. Because of this, our brain is not always fully focused on what someone is saying and goes off in different directions. This prevents us from understanding what is being said.

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Another phenomenon is called competitive listening. This is when we have a negative reaction to what is being said because we don’t agree with the other person. We immediately stop listening and the conversation is over.

Allow Yourself to Understand

Let’s face it, we’re not going to agree with everything everybody says. That is part of life, and we need to accept it. Instead of falling into traps like confirmation bias and competitive listening, let’s try to concentrate on understanding by becoming a little more empathetic when we listen. Here are some suggestions.

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  1. Open your mind to what is being said. Don’t judge, just listen. If you have a problem focusing, repeat what is being said in your mind.
  2. Forget the details and listen for the big picture. It’s important to get the overall point of the conversation first. Statements can be easily misunderstood, especially when they differ from your own opinions and cause you to listen competitively.
  3. Don’t interrupt until the other person has finished speaking. You can always ask the speaker to repeat himself or herself, but do it in between sentences.
  4. Don’t jump to conclusions. Let the speaker articulate his or her point of view completely. This will give you time to think it through before formulating a response.

Remember, it’s perfectly OK to disagree with someone, but you need to first understand their message. Ask yourself why their message may be true and what circumstances would make it true. Asking this will put you “in their shoes,” so to speak, and will make it more challenging to argue with them.

In summary, most of us have never been taught to listen, so it’s really not our fault. Effective listening is skill-based and must be learned and practiced. You must approach listening with a positive attitude and the intent to understand the other person completely. This paradigm is completely different from the usual paradigm. It gets you within the other person’s reality. You put yourself in it so that you can see things the way the other person sees them and understand the way they feel. Your reply will then come from a basis of complete understanding.

Featured photo credit: Tord Sollie via unsplash.com

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Anthony Pica

Freelance Writer

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Last Updated on September 17, 2018

7 Signs of an Unhappy Relationship That Makes You Feel Stuck

7 Signs of an Unhappy Relationship That Makes You Feel Stuck

Relationships are complicated and when you’re unhappy, it can be difficult to tell what’s causing it and what needs to change.

Sometimes it’s as easy as opening up to your partner about your problems, while other times it may be necessary to switch partners or roll solo to get your mind straight.

When you’re in the thick of things, it can be difficult to tell if you’re unhappy in your relationship or just unhappy in general (in which case, a relationship may be just the cure you need).

Here’re signs of an unhappy relationship that is possibly making you feel stuck:

1. You’re depressed about your home life.

No matter what you do in life, you’re going to have good and bad days. Your relationship is no different.

However, no matter what you’re going through at home, you have to feel comfortable in your own home.

If you constantly dread going home because your significant other is there, there’s a problem. Maybe it’s something you already know about, everyone has an argument or just needs some alone time.

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When that yearning to be alone becomes an insatiable obsession over the course of months and years, it’s time to realize you’re not the exception to the rule.

You’re unhappy in your relationship, and you need to take a look in the mirror and do whatever it takes to make yourself smile.

2. You aren’t comfortable being yourself.

Remember all those things you discovered about yourself when you first got together? The way your partner made you feel when you met that made you fall in love with him or her in the first place.

If they don’t make you feel that way anymore, it’s not the end of the world. If your partner makes you uncomfortable about being you, then her or she is only dragging you down. It’s up to you to decide how to handle that.

You need to be comfortable with who you are. This means being comfortable in your skin and with the way you walk, talk, look, breath, move, and all the other things that make you uniquely you.

If the person who supposedly loves you doesn’t make you feel good about yourself, know that you can do better. They’re not even one in a billion.

3. You can’t stop snooping.

Mutual trust is necessary in any relationship. The only way to get that trust is with respect.

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I can find you anywhere online, no matter how private and secure you think you are. The odds of you having a password I can’t crack are slim. If we’ve met in person, I could install a remote key logger on your device without even touching it.

Finding your information online hardly takes a clandestine organization. Any idiot with a Wi-Fi-enabled device can cyberstalk you. I’m just the only idiot in the village admitting it.

So now that we know everyone snoops, it’s time to address your personal habits. Governments snoop because they don’t trust us. If you’re snooping on your partner, it’s because you don’t trust them.

It’s ok to have doubts, and it’s perfectly normal to look into anything that looks weird, but keep in mind that data collection is only half of an investigation.

If you find yourself constantly snooping and questioning everything, clearly there’s a trust issue and the relationship likely needs to end.

4. You’re afraid of commitment.

If you’ve been dating longer than a year and you aren’t engaged, it’s never going to happen.

Commitment is important. People will come up with a million ways to describe why they can’t be committed.

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No matter who you are if you like it, you need to put a ring on it. Find an engagement ring, stick a gemstone in it and marry the person. If you’re not legally able to get married or you don’t believe in it for one reason or another, have a child (or adopt one, however you’re able to) or treat your partner’s family like your own. It’s a huge financial and mental commitment.

If you’re not ready for one or the other after some time, don’t waste anymore of your precious life on the relationship.

Your relationship should be something that propels you forward. If it’s not going anywhere, make it an open relationship and call it what it is—dating multiple people.

5. You imagine a happier life without your partner.

If all you’re doing is imagining a happier life without your partner, it’s a sign that you’re in the wrong relationship. You’re unhappy and you need to get out.

Your partner should be included in your dreams. There’s nothing wrong with wanting a future with someone.

Try to remember what you dreamed of before you got your heart broken by the realities of life, love and the pursuit of human success.

Remember when you would crush on that cute kid in class? You would secretly imagine marrying him or her and going on an adventure—that’s the way life should be.

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If you’re not at least imagining adventures together, then why are you in that relationship?

6. You resent, rather than love your partner.

When a relationship starts to crumble, you begin to resent your partner for all the things you once loved about him or her.

When you’ve reached this point, your partner has reached at least No. 2 on this list. From your partner’s perspective, your unhappiness with them is picked up as bashing them for being who they are.

If you’re both unhappy in the relationship, it’s better if it ends as quickly and painlessly as possible.

7. You chase past feelings.

It’s okay to reminisce about the past, but if all you do is wish things were like they used to be, it’s a sign you’re not on the right path.

You’re unhappy and, at the very least, you need to have an open dialogue about it. This isn’t necessarily a sign that the relationship should end, but it definitely needs a spark.

When you talk to your partner candidly about what it is you’re looking for, you never know how they’ll react. The risk alone is worth it, good or bad.

Final thoughts

If you’re feeling stuck in your current relationship, it’s time to reflect about it with your partner. Don’t ignore these signs of an unhappy relationship as they will slowly go worse and harm both you and your partner in long-term.

Featured photo credit: josh peterson via unsplash.com

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