Advertising

7 Questions to Ask to Make Sure You’re Selecting a Reliable Web Hosting Provider

7 Questions to Ask to Make Sure You’re Selecting a Reliable Web Hosting Provider
Advertising

Web hosting is the engine of your online presence. Unreliable web hosting can cripple your business. You have one chance to impress a potential customer, and if your site is offline, chances are you won’t win them back. Before you work with any web hosting provider, you should ask these key questions.

1. What About the Pricing Plans?

It’s important to get this out of the way now. The fact is that pricing is important for a lot of companies. They need to know they’re getting a good deal, but it should never come at the expense of your online presence. It’s always best to pay more for a reliable web hosting provider.

As CEO Tony Messer from PickaWeb states, “Nowadays you are spoiled with choices, and hosting costs have become almost inconsequential for most businesses.”

This reveals an important lesson. Are a few dollars saved really going to make more of a difference to your business than a website that’s up and running all the time?

Advertising

2. What Is Your Uptime Rate?

Uptime is how often a web hosting’s services are up and running. It’s the most basic performance indicator for reliability. This is why you’ll commonly see web hosting providers bragging about their uptime rates. You should accept no less than a 99.9% uptime rate. Anything less than this is an issue waiting to happen.

3. When Do Updates Happen?

Many web hosts will perform updates in the middle of the night to limit disruption when sites do have to come offline. But these days, only a catastrophe warrants this. The vast majority of updates can be performed behind the scenes without the need for any downtime.

Any updates that do happen should either happen in the background, or at the least disruptive time. The majority of web hosts have public policies on this, so their customer service teams should be able to answer this question.

4. What is the Setup of the Web Host’s Physical Infrastructure?

It’s easy to forget that web hosting is entirely reliant on physical hardware. Like with anything, physical hardware is always under threats from tampering, power cuts, and natural disasters. Ask your web host how they handle potential issues like this, and don’t accept a nonsense answer like “that would never happen”.

Advertising

The perfect setup for a web host is to have multiple data centers over a wide geographic area. Some global web hosts even have data centers across different nations. Should one data center be put out of action for any reason, another system kicks in and there’s no downtime.

5. Do They Own the Infrastructure?

This is crucial. Sometimes you’re dealing with a web hosting provider that doesn’t have anything to do with the web hosting itself. They’re merely salespeople working on behalf of another company acting behind the scenes. Stay away from any company that isn’t responsible for its own infrastructure.

There’s no accountability should anything go wrong if you’re not dealing with the organization that runs the infrastructure.

6. How Do They Deal with Cyber Security?

The most common reason for downtime is getting hacked. A single hacker can destroy months, even years of hard work in a matter of minutes. You have a responsibility to make sure that this doesn’t happen. Your web hosting provider also has an obligation to ensure no cyber attackers get into your website via cPanel.

Advertising

Ask the web hosting provider what they do to deter cyber attackers. One sign that a web hosting provider isn’t taking cyber security seriously is their website still has ‘http’ in front of it instead of ‘https.’ You should also ask how often they perform security updates, and how they impact the uptime of your website.

It’s unlikely you’re going to find out anything; however, you want to hear directly from the hosting provider. Do some digging and look at the reviews for a specific web hosting provider. If they have issues with cyber security, it won’t take long for this to become apparent.

7. Do They React Fast in a Crisis?

In a crisis your main contact point will be the customer support department. You should be able to contact this customer support department 24/7, and they should be competent at what they do. Before you choose a web hosting provider, you should contact the customer support team and ask them a few questions to ascertain how competent and responsive they are.

Customer support is a big part of navigating potential reliability issues.

Advertising

Conclusion – Choosing the Right Web Hosting Provider

Choosing the right web hosting provider should be a priority. It’s the foundation of your online presence ,and getting it wrong can be crushing for your business. Ask these seven questions every time and you’ll find a web hosting provider that does their best by you.

Featured photo credit: Pexels / Startup Stock Photos via pexels.com

More by this author

Annie Qureshi

Entrepreneur

6 Startup Costs You Should Never Cut 5 Tips for Marketers to Build an Instagram Audience 6 Apps for a Better YouTube Experience 5 Business Ideas for New Entrepreneurs in 2017 photo editing 3 Photo Editing Tools to Bring You into the Social Media Limelight

Trending in Technology

1 Can Technology have Biases Like Humans? 2 15 Great Macbook Accessories To Improve Productivity 3 7 Best Outdoor Security Cameras For Better Home Security 4 10 Best VPNs to Browse the Internet More Securely 5 10 Best Monitors for Your PC Under $100

Read Next

Advertising
Advertising

Last Updated on December 18, 2020

Can Technology have Biases Like Humans?

Can Technology have Biases Like Humans?
Advertising

Technology has taken a vantage leap in providing solutions for man. Before now, technology used to appear complex and would require a great deal of expertise to handle solutions available. Today, we have technology applicable in the simplest human activities as smart products with intelligent algorithms powering them as they make error-free judgments and provide intelligent and analytic solutions.

Does technology have all the answers?

This article from Credit Suisse, tells us that technology does not have all the answers because it has been found to exhibit “similar biases,” as humans. No one can discredit the impact of technology, but it is not totally free of human input and this is the reason we experience these biases in many areas we have technology holding foot.

Advertising

Creating technological solutions transparently

This article suggests that the process of creating technological solutions be made transparent and subject to contribution from many people who would end up as users of the product – male, female, young, old, learned, unlearned and all other preferences as we have them. It also underscores the importance of having women on product development teams. This approach is not sure to eliminate all forms of bias, but it is a good way to start in order to appraise the full benefits of technology.

Advertising

Technology as the connecting tool

Technology so far has been a major connecting tool amongst us humans. It is used and appreciated by all regardless of race, language and sex. In order to keep it less subjective to these arguments about human biases. I believe we should gather opinions on products and solutions before making them available to the public. This could be done by gathering input from intended target users and receiving feedback across the stages of production.

Advertising

“Recognizing the problem is a start…success will depend on inclusive technologies that meet this vast untapped market.” This cannot be more apt especially at a time when we look up to technology for solutions. We should not muzzle our progress with technology by battling algorithm bias. The first way to avoid this battle is by reading this article here.

Advertising

Advertising

Read Next