The power of your online reputation can be used to build credibility, increase brand awareness, and increase sales. However, many people struggle to build a solid online reputation for their website and personal profile because they don’t know what elements truly matter. For example, the introduction of social media has allowed websites to build trust very quickly, especially when they have 10,000+ followers. There are many others things you can do to build your online reputation, that’s just one of them.
I believe your online reputation plays an even more important role nowadays because it’s part of the Google ranking algorithm. Google looks for specific call signs, like how much engagement your content is getting or links to your website URL. All these add up to form a complete reputation profile, which helps them rank your website.
Let’s get started and go through some other factors affecting your online reputation:
A great way to build your reputation is by setting up social media profiles. Whenever a client or company is trying to find out about you, they’ll always visit your social media profile to find out about products, content, and the others you follow too. Social media has been growing in popularity each year because setting up profiles on Facebook, Twitter, and Instagram are free. You can tap into a huge audience without paying a dime so it’s important you take advantage of these platforms.
Once you are done creating pages, it’s important you take the time to update them regularly.
Reply to Negative Reviews
A great way to show that you are personally involved with the customer experience is by replying to reviews. When running a business, it’s hard trying to please everyone so you’ll be faced with negative reviews. However, don’t be deterred because sometimes you just need to hear what customers are saying to help you make changes later on. The next time someone leaves a negative review, it’s important that you take the time to reply to each one personally.
You’ll also have people posting positive reviews, so take the time to answer and interact with them too.
One of the easiest ways to hurt your reputation is by NOT doing what you say you’ll do. If you have a product site, then make sure you ship out the product when purchased by a customer. If you promise to post the best content on the web, then make sure your content is the best online. Not following the game plan is a sure way to lose customers and hurt your overall reputation. Afterwards, people will leave poor reviews on other websites about your brand and products.
One way to positively build your reputation is by connecting with others in your industry. A lot of people don’t like doing this because they feel they are then connecting with their competition. However, some of your competitors have been around for years building their customer base. They know what’s working in your niche, so can provide valuable insight on products, content marketing, and how to engage your audience. Use this opportunity to pick the mind of your competitors and learn as much as possible. Learning from them will help you avoid common mistakes that would otherwise cost you both time and money.
85% of the world’s population has access to the internet and they are using it to find out more about companies, products, and/or services. To improve your chances of online success, and to outshine your competition, you need to make sure your online reputation stays intact. Above, I’ve outlined awesome ways to improve your reputation quickly so start to implement them now.
Featured photo credit: inc.com via inc.com
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