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Helpful Tips for Starting a Towing Business

Helpful Tips for Starting a Towing Business

The Towing Business

The Towing business is an important business and used quite often, especially on highways for removing obstructing cars which get stuck due to different circumstances. While there is a relatively high demand for towing, there are not many people offering towing services. These days, few people opt into this as a business. However, the towing industry is expanding, and towing businesses are flourishing and earning quite a lot of money. According to a report by The Balboa Capital, “as the population increases and consumers purchase more vehicles, this specialized industry will continue to do well.”

Starting Up and Financing

Starting up a towing business is not a very easy endeavor. However, if you do not have enough money to start up, you do not have to worry much because the towing business is a robust and stable market, enough to qualify for “bank financing,” which, according to Forbes, is one of the most important factors for a business to succeed.

A company that can qualify for bank financing is likely a potentially high-profit business. This means that getting bank financing for your towing business could be easy if you have a great working plan. Bank financing is your cheapest medium if you do not have enough capital, so you are not forced to pay higher interest rates to alternate funding sources, which is just like ending the business before it even starts.

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According to James Shoppe, the founder of giant towing Hayward, one of the top towing organizations, “before opting into the towing business you require a tricky but quite simple trade craft and a great deal of business skills.” This means that in addition to raising enough funds to start your towing business, you need to also have a lot of business skills for your towing business to get off to a good start and continue to be successful. If you have checked off these two essential requirements, then here are some important points and information to help you along the way.

Facilities Provided By Towing Companies

Heavy Duty Towing: This towing involves, heavy vehicles; for example trucks, rollers, buses, tractors, etc. Heavy duty towing wreckers are certified persons who are well-trained to handle heavy duty vehicles and the equipment used to handle such heavy vehicles too. They are very well trained so they can perform even in the most challenging situations.

Accidental Cases: This type of towing service involves assisting in accident scenes and situations. They help by towing damaged vehicles at the site of an accident and help free up blocked roads for ease of traffic and avoidance of more accidents. It doesn’t matter if the accident occurred on a highway or a typical roadside, in other to avoid further occurrence and save the lives of other road users, using the road accidental vehicle removal is a very important step to take.

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Healing or Recovery: Sticky situation, when you and your vehicle are stuck because of the damage on your vehicle. Don’t lose your patience, towing services to the rescue.

Clients and Services

Calls for accounts: For most businesses to thrive, maintaining a good relationship with clients or customers is crucial, and the towing business is no exception. Towing companies partner with auto repair and body shop companies. If you run a towing business, discounts are mandatory to keep your business partners happy and linked with you. Getting a  Shop owner to partner with your business is not exactly easy because most shop owners have heard every pitch under the sun from tow companies.  If you get a partner who calls for your services, you should always talk with your brand experts and evaluate your commitment to accomplishing these and that your partner and clients are happy. Be ready to a stand for your customers and clients to build these healthy relationships.

Calls from Private Property: A towing business can get a good lead from a personal or private property call. These kind of calls are mainly to remove stuck or trespassing vehicles from the client’s property.  You should take note that, in private property towing, additional license is usually required. Always consider purchasing a light duty self-loading wrecker for towing in such situations, to make towing easier and safer.

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Calls from Municipal or Police: Police and municipality departments work with towing companies a lot. Calls from these departments usually require the towing service to come directly to the scene. This is one of the higher paying services you could render, but they usually require insurance coverage and very quick response every time. You should always adhere to the proper procedure when working with these major departments and other authorities. Maintaining this relationship gives your towing organization a lot of worth and reputation.

How to get clients or customers for your towing company: 

You can directly approach garages, Municipality clubs, police, etc.

Garages: Garages consider third-party towing so as to get more benefit regarding discounts and quick response. Always go for local garages in your area.

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Government Links: Try to get a government client; for example, approach police or municipality clubs in your area and get a better project or link for your business. This is one of the most important clients to have.

Featured photo credit: pixabay via pixabay.com

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Elise Bauer

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Last Updated on December 10, 2019

7 Strategies to Keep Employee Motivation High

7 Strategies to Keep Employee Motivation High

Highly motivated employees are essential to the success of any business. Most people spend a third of their lives at work.[1] That’s a significant amount of time away from home, apart from the people who make us happy and the things we love to do. So keeping employee motivation high is essential for creating an office environment that gets the best out of our people.

But do you know what motivates your people?

It’s simple:

  • Is their work stimulating?
  • Does it challenge them?
  • Is there room to grow, a promotion perhaps?
  • Do you encourage creativity?
  • Can they speak openly and honestly with you?
  • Do you praise them?
  • Do you trust your staff to take ownership of their work?
  • Do they feel safe in their work environment?
  • And more importantly, do you pay them properly?

Every one of these factors contributes to the general happiness of your employees. It’s what motivates them to come into the office each day and work hard, hit goals, and get results.

In contrast, an unmotivated employee is typically unhappy. They take more sick days, they’re not invested in seeing your business succeed, and they’re always on the lookout for something better.

Stats show that 81 percent of employees would consider leaving their jobs today if the right opportunity presented itself.[2] So it’s up to you to set aside time and energy to create a work environment that benefits every one of your employees.

These seven strategies will help you motivate your people to consistently deliver quality work and, more importantly, to stick around for the long term.

1. Be Someone They Can Rely On

You rely on your people to turn up to work each day, to come to you when they have a problem they can’t solve, to be honest, and to always engage professionally with customers.

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But this is not a one-way street. You, too, need to be someone your team can rely on. They trust you to have their backs when a client is unreasonable, to know that the decisions they make are in your best interest, and to make good on your promises.

If you say you’ll attend an important meeting, be there. If your company makes a profit and you’ve said you’ll pay a bonus, pay it. The goodwill of your people is something you never want to test, let alone lose.

Be reliable; it’s astounding how much this motivates your people.

2. Create an Awesome Company Culture

There’s no denying that company culture trickles down from the top. Your leadership and attitude massively influences the attitudes, work ethic, and happiness of your staff. If you’re always stressed-out, overly demanding, and unreasonable, it’ll create tension in your office which will adversely affect your employees’ motivation levels.

In fact, the HAYS “US What People Want Survey” found that 47 percent of staff who are actively looking for a new job, pinpoint company culture as the driving force behind their reason to leave.

So if you have high staff turnover, you need to determine whether your company culture might be the motivating factor behind your churn rate.

Here are four ways to build a culture that keeps your employees highly motivated.

  • Be conscious of the image you present. Your body language and attitude can positively or negatively impact your employees. So come to work energized. Be optimistic, friendly, and engaging—this enthusiasm will spill over to your people and motivate them to be more productive and efficient.
  • Appreciate your people and be reasonable. Celebrate your team’s achievements. If they’re doing a good job, tell them. Encourage them to challenge themselves and try new things. And reward when deserved. If they’re struggling, help them. Work together to find solutions and be a sounding board for their ideas.
  • Be flexible. Give your people opportunities to work remotely—this is highly motivating to staff, particularly millennials. They don’t want to be battling traffic each day on their way to work. They don’t want to miss their kids’ baseball games or ballet rehearsals. Stats show that companies that offer flextime and the ability to work from home or a coffee shop have happier and more productive employees.
  • Create employee-friendly work environments. These are spaces that inspire and ignite the imagination. Have you ever been to Google’s offices? No headquarter is the same. From indoor slides and food trucks, to hammocks, and funky work pods on the wall, gaming rooms, and tranquil interior gardens, there’s something for everyone. It’s a space where people want to be, catering to their need for creativity, quiet, or team building; you name it.

So take a look at your company culture and ask yourself, Is my business an attractive workplace for talented professionals? Does it inspire commitment and motivate my people? What could I do to improve my company culture?

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3. Touch Base with Your Team Weekly

Make time for your people, whether you run a remote business or work in an office, set aside time each week to talk to your people one-on-one. It’s non-negotiable.

When there’s an open line of communication between staff members, work gets done. Don’t believe me? A study by Gallup found that 26 percent of employees said feedback from their leaders helps them to do a better job.[3]

Your people want to feel trusted. They want to take ownership of their work, but they also need to know that when they have a question, they can reach out and get answers. If you’re unwilling to make yourself available, your team will quickly become unmotivated, work will stagnate, and your business will stop growing.

So block off time on your calendar each week to touch base with your people, even if only to let them know that what they’re working on matters.

4. Give Them the Tools They Need to Do Their Jobs Well

Imagine trying to run your business without electricity. How would you contact your clients? What would happen when your phone or computer battery died?

Technology is super critical to the success of your businesses. It allows you to work more efficiently, to be more productive, and to handle matters on-the-go. That’s why you need to give your people tools that will make their jobs easier.

Make sure their equipment is in good working condition. There’s nothing more frustrating than a laptop that takes ages to boot up. It’s got to go. Replace outdated software with new software. Don’t make your designer work in Coreldraw; give them access to the most up-to-date version of Adobe Creative Suite. Take it a step further and buy them a subscription to Shutterstock or Getty Images.

Make working for you a pleasure, not a pain; and watch your employees’ motivation levels rise.

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5. Provide Opportunities to Learn and Upskill

Would you believe me if I told you that 33 percent of people cite boredom and a need for new challenges as the top reason for leaving their job?[4] If you want to retain your talent, you need to upskill.

Thanks to technology, we live in a rapidly evolving world that demands we change with it. A copywriter is no longer just a writer; they now need to be experts in SEO, Google Adwords, CRMs, and so much more.

A pastry chef needs to be a food stylist, photographer, and social media manager. An entrepreneur needs to be a marketer—or at least take ownership of the marketing message for their business—if they hope to scale.

Technology makes all of this possible. No matter your location, your people can continuously expand their knowledge and gain new skill sets—something that’s highly motivating to employees. They want to know that there are opportunities to grow and develop themselves.

If you won’t invest in your people, then your business becomes just another job to tide them over until they find where they truly belong. So be the company that sees value in developing its people.

6. Monitor Their Workload

Overworked employees tend to be unproductive and unhappy. Your people cannot be at full capacity every day, month to month. Something’s got to give. They’ll become deflated and their work will eventually suffer, which will negatively impact your business.

What I like to do is implement a traffic light system. It helps me to keep a finger on the pulse of my business. So there’s red, yellow, and green:

  • Red means they’re fully loaded.
  • Yellow means they’re busy, but they can potentially take on more.
  • Green means they haven’t got enough to do.

I use this traffic light system because I don’t want my team members to be stressed out of their brains all the time. If they are, they won’t make good decisions and they won’t do good work.

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If my people are regularly overloaded, I have things to think about. Perhaps I need to hire a new person to help ease the load or take a closer look at what projects are good to go, and which can take a back seat.

And this is why #3 is essential. If I’m regularly engaging with my people, I’ll know that while they’re coping with their workload, it is impacting their performance and health, and I’ll take action.

7. Don’t Mess Around with Your Employees’ Pay

Never mess around with your people’s salary. As a business owner or high-level manager, it’s easy to forget that most people live from paycheck to paycheck. Delayed compensation can mean a missed bill payment, which could result in costly penalties they can’t afford or hits to their credit score.

So it’s your job to ensure that you pay your people on time.

The Bottom Line

A motivated team is an asset to any business. These people never give up. They get excited about coming to work each day and can’t wait to test a new theory or tackle a particularly tricky challenge. They’re proud of the work they do. And more importantly, they have no reason to leave.

Wouldn’t you rather be part of their success story than the business that drove them away?

More to Motivate Your Team

Featured photo credit: Emma Dau via unsplash.com

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