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4 Reasons for Digitalizing an Auto Repair Business

4 Reasons for Digitalizing an Auto Repair Business

The digital age has transformed how business is conducted today. A computer is found in every office on the globe. From the stock market to real estate investments, sports betting or fleet management, all operations have been digitalized. Today computerized business operations are equally common among supermarkets, retail shops, and modern grocery stores. It is therefore not surprising that even auto repair shops are now digitalized. A modern auto repair shop may still rely on skills of manual repair and maintenance but it should have all operations running on a digital platform. This is the future of the auto repair business.

    Why bother to computerize operations in a functioning car repair business? Most of the repairs will be manually installed. The repairs needed in a car are the same as they have been for many decades now. Physical diagnosis is the second nature of a good auto mechanic, so why would a car repair shop bother to computerize their operations even when some repairs and maintenance are so basic? Doesn’t that question the competence of their technicians, quality of their services, and reliability of their repairs? Well, in reality, computerizing repair processes does exactly the opposite of that. Digitalizing an auto repair shop builds the competitiveness and profitability of the business four distinct ways. Here they are.

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    1. Reliable and Comprehensive Diagnostics

    A digitalized auto repair shop uses specialized software to diagnose all issues in a vehicle with fluid accuracy. The shop reduces its expenses courtesy of modernizing the repairs using real-time data generation and automated diagnostic procedures. connecting a modern vehicle to the diagnostic software can determine if there is any malfunction in a car. It’s able to pinpoint whether the problem is in a vehicles’ electronic system, gearing cycle, or anywhere else, and then highlight the possible location of the fault.

      The software speeds up the whole process and increases the accuracy of technicians. It identifies all problems and their associated effects. It can also provide a diagnosis for several vehicles simultaneously, reducing the number of technicians required. A digitalized auto repair shop does not narrate to a customer what the problem might be and how to fix it. Instead, a client is given a printout of the computerized diagnosis and then charged for the repair. Rarely will a customer argue with the process, when holding printed diagnostics in their hand.

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      2. Profiling and Automating Repair Processes Accurately

      Modern auto repair shops even have the potential of automating all repair operations with absolute accuracy. The repair process is profiled systematically then implemented with precision, convincing a customer who would otherwise have opted for a cheaper but less worthwhile alternative. After a computerized diagnostic, the software provides a guideline for the most appropriate repair procedure to eliminate any and all problems found.

      With a printed manual of what should be done to restore the vehicle to optimal function, the customer will trust the repair shop more. The customer may have a car under a lease or after leasing or they may have multiple vehicles which need repair. Having profiled the repair process accurately, the result will increase customer satisfaction and a sustain a return customer base. From all perspectives, a digitalized auto repair shop increases its profitability while simultaneously reducing expenditure

      3. Building Competitive Customer Relations

      Not only is it possible to earn the trust, confidence, and loyalty of a customer with a computerized procedure, but it also creates a new avenue of customer relationships. A digitalized auto repair shop runs a client database, maintaining frequent and consistent communication with every customer. This allows the shop to automate its customer relationship management during repairs and in between visits. In effect, the digital platform enables an auto-repair shop to gain new customers, sustain a wide base of return clientele, increase customer satisfaction, and optimize profitability. The customer also doesn’t have to worry about the risk of third-party scams recently raiding the industry. It does more than traditional word of mouth ever could hope for.

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        4. Adding the Edge of E-commerce

        One other reason why modern auto repair shops opt for digitalization is the potential of e-commerce. Among almost all AAA approved auto repair shops, the use of software solutions in auto repair is gaining formidable growth globally. Leading brand names in auto repair from NAPA to OTC, have entered the e-commerce platform with commendable success.

        Some chain auto repair shops including Sears and Pep Boys have not only digitalized but also expanded their reach with faster and cheaper digital marketing solutions. The advantage is that in addition to offering auto repair services, the auto repair shops offer additional products and extra services. This widens the marketability and potential customer base for the shop. It also keeps you competitive now that almost every business is relying on the web for something.

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        This list identifies four of the most significant advantages but there are even more reasons to go digital. The entire automotive industry is adapting to the digital age, and so is auto repair. From reducing expenditure to increasing profitability, and from sustaining the current customer base to attracting new customers, a digitalized auto repair business will give you an advantage.

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        Photo Credit: Cars by Parker Gibbs, Auto repair by Delphin Media, maintenance by danvolks99

        Featured photo credit: Molostock / Freepik via freepik.com

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        Vikas Agrawal

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        Last Updated on February 15, 2019

        7 Tools to Help Keep Track of Goals and Habits Effectively

        7 Tools to Help Keep Track of Goals and Habits Effectively

        Now that 2011 is well underway and most people have fallen off the bandwagon when it comes to their New Year’s resolutions (myself included), it’s a good time to step back and take an honest look at our habits and the goals that we want to achieve.

        Something that I have learned over the past few years is that if you track something, be it your eating habits, exercise, writing time, work time, etc. you become aware of the reality of the situation. This is why most diet gurus tell you to track what you eat for a week so you have an awareness of the of how you really eat before you start your diet and exercise regimen.

        Tracking daily habits and progress towards goals is another way to see reality and create a way for you clearly review what you have accomplished over a set period of time. Tracking helps motivate you too; if I can make a change in my life and do it once a day for a period of time it makes me more apt to keep doing it.

        So, if you have some goals and habits in mind that need tracked, all you need is a tracking tool. Today we’ll look at 7 different tools to help you keep track of your habits and goals.

        Joe’s Goals

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          Joe’s Goals is a web-based tool that allows users to track their habits and goals in an easy to use interface. Users can add as many goals/habits as they want and also check multiple times per day for those “extra productive days”. Something that is unique about Joe’s Goals is the way that you can keep track of negative habits such as eating out, smoking, etc. This can help you visualize the good things that you are doing as well as the negative things that you are doing in your life.

          Joe’s Goals is free with a subscription version giving you no ads and the “latest version” for $12 a year.

          Daytum

            Daytum

            is an in depth way of counting things that you do during the day and then presenting them to you in many different reports and groups. With Daytum you can add several different items to different custom categories such as work, school, home, etc. to keep track of your habits in each focus area of your life.

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            Daytum is extremely in depth and there are a ton of settings for users to tweak. There is a free version that is pretty standard, but if you want more features and unlimited items and categories you’ll need Daytum Plus which is $4 a month.

            Excel or Numbers

              If you are the spreadsheet number cruncher type and the thought of using someone else’s idea of how you should track your habits turns you off, then creating your own Excel/Numbers/Google spreadsheet is the way to go. Not only do you have pretty much limitless ways to view, enter, and manipulate your goal and habit data, but you have complete control over your stuff and can make it private.

              What’s nice about spreadsheets is you can create reports and can customize your views in any way you see fit. Also, by using Dropbox, you can keep your tracker sheets anywhere you have a connection.

              Evernote

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                I must admit, I am an Evernote junky, mostly because this tool is so ubiquitous. There are several ways you can implement habit/goal tracking with Evernote. You won’t be able to get nifty reports and graphs and such, but you will be able to access your goal tracking anywhere your are, be it iPhone, Android, Mac, PC, or web. With Evernote you pretty much have no excuse for not entering your daily habit and goal information as it is available anywhere.

                Evernote is free with a premium version available.

                Access or Bento

                  If you like the idea of creating your own tracker via Excel or Numbers, you may be compelled to get even more creative with database tools like Access for Windows or Bento for Mac. These tools allow you to set up relational databases and even give you the option of setting up custom interfaces to interact with your data. Access is pretty powerful for personal database applications, and using it with other MS products, you can come up with some pretty awesome, in depth analysis and tracking of your habits and goals.

                  Bento is extremely powerful and user friendly. Also with Bento you can get the iPhone and iPad app to keep your data anywhere you go.

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                  You can check out Access and the Office Suite here and Bento here.

                  Analog Bonus: Pen and Paper

                  All these digital tools are pretty nifty and have all sorts of bells and whistles, but there are some people out there that still swear by a notebook and pen. Just like using spreadsheets or personal databases, pen and paper gives you ultimate freedom and control when it comes to your set up. It also doesn’t lock you into anyone else’s idea of just how you should track your habits.

                  Conclusion

                  I can’t necessarily recommend which tool is the best for tracking your personal habits and goals, as all of them have their quirks. What I can do however (yes, it’s a bit of a cop-out) is tell you that the tool to use is whatever works best for you. I personally keep track of my daily habits and personal goals with a combo Evernote for input and then a Google spreadsheet for long-term tracking.

                  What this all comes down to is not how or what tool you use, but finding what you are comfortable with and then getting busy with creating lasting habits and accomplishing short- and long-term goals.

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