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4 Reasons for Digitalizing an Auto Repair Business

4 Reasons for Digitalizing an Auto Repair Business

The digital age has transformed how business is conducted today. A computer is found in every office on the globe. From the stock market to real estate investments, sports betting or fleet management, all operations have been digitalized. Today computerized business operations are equally common among supermarkets, retail shops, and modern grocery stores. It is therefore not surprising that even auto repair shops are now digitalized. A modern auto repair shop may still rely on skills of manual repair and maintenance but it should have all operations running on a digital platform. This is the future of the auto repair business.

    Why bother to computerize operations in a functioning car repair business? Most of the repairs will be manually installed. The repairs needed in a car are the same as they have been for many decades now. Physical diagnosis is the second nature of a good auto mechanic, so why would a car repair shop bother to computerize their operations even when some repairs and maintenance are so basic? Doesn’t that question the competence of their technicians, quality of their services, and reliability of their repairs? Well, in reality, computerizing repair processes does exactly the opposite of that. Digitalizing an auto repair shop builds the competitiveness and profitability of the business four distinct ways. Here they are.

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    1. Reliable and Comprehensive Diagnostics

    A digitalized auto repair shop uses specialized software to diagnose all issues in a vehicle with fluid accuracy. The shop reduces its expenses courtesy of modernizing the repairs using real-time data generation and automated diagnostic procedures. connecting a modern vehicle to the diagnostic software can determine if there is any malfunction in a car. It’s able to pinpoint whether the problem is in a vehicles’ electronic system, gearing cycle, or anywhere else, and then highlight the possible location of the fault.

      The software speeds up the whole process and increases the accuracy of technicians. It identifies all problems and their associated effects. It can also provide a diagnosis for several vehicles simultaneously, reducing the number of technicians required. A digitalized auto repair shop does not narrate to a customer what the problem might be and how to fix it. Instead, a client is given a printout of the computerized diagnosis and then charged for the repair. Rarely will a customer argue with the process, when holding printed diagnostics in their hand.

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      2. Profiling and Automating Repair Processes Accurately

      Modern auto repair shops even have the potential of automating all repair operations with absolute accuracy. The repair process is profiled systematically then implemented with precision, convincing a customer who would otherwise have opted for a cheaper but less worthwhile alternative. After a computerized diagnostic, the software provides a guideline for the most appropriate repair procedure to eliminate any and all problems found.

      With a printed manual of what should be done to restore the vehicle to optimal function, the customer will trust the repair shop more. The customer may have a car under a lease or after leasing or they may have multiple vehicles which need repair. Having profiled the repair process accurately, the result will increase customer satisfaction and a sustain a return customer base. From all perspectives, a digitalized auto repair shop increases its profitability while simultaneously reducing expenditure

      3. Building Competitive Customer Relations

      Not only is it possible to earn the trust, confidence, and loyalty of a customer with a computerized procedure, but it also creates a new avenue of customer relationships. A digitalized auto repair shop runs a client database, maintaining frequent and consistent communication with every customer. This allows the shop to automate its customer relationship management during repairs and in between visits. In effect, the digital platform enables an auto-repair shop to gain new customers, sustain a wide base of return clientele, increase customer satisfaction, and optimize profitability. The customer also doesn’t have to worry about the risk of third-party scams recently raiding the industry. It does more than traditional word of mouth ever could hope for.

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        4. Adding the Edge of E-commerce

        One other reason why modern auto repair shops opt for digitalization is the potential of e-commerce. Among almost all AAA approved auto repair shops, the use of software solutions in auto repair is gaining formidable growth globally. Leading brand names in auto repair from NAPA to OTC, have entered the e-commerce platform with commendable success.

        Some chain auto repair shops including Sears and Pep Boys have not only digitalized but also expanded their reach with faster and cheaper digital marketing solutions. The advantage is that in addition to offering auto repair services, the auto repair shops offer additional products and extra services. This widens the marketability and potential customer base for the shop. It also keeps you competitive now that almost every business is relying on the web for something.

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        This list identifies four of the most significant advantages but there are even more reasons to go digital. The entire automotive industry is adapting to the digital age, and so is auto repair. From reducing expenditure to increasing profitability, and from sustaining the current customer base to attracting new customers, a digitalized auto repair business will give you an advantage.

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        Photo Credit: Cars by Parker Gibbs, Auto repair by Delphin Media, maintenance by danvolks99

        Featured photo credit: Molostock / Freepik via freepik.com

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        Published on October 16, 2018

        7 Clever Goal Tracker Apps to Help You Make the Most of Your Business

        7 Clever Goal Tracker Apps to Help You Make the Most of Your Business

        There’s nothing more fulfilling than the sense of accomplishment you get by achieving your business goals.

        Gone are the days when you used pen and paper to take notes and manage your work day. As millennials are relying heavily on technology to manage almost everything from finances to their personal fitness, goal tracking apps are also becoming increasingly popular.[1]

        In this piece, we will shed some light on 7 such goal tracking apps that you can use to streamline your operations.

        I have handpicked these apps from a software rating web services site Best Online Reviews. Industry experts review software on these websites and help businesses to find the right solutions to meet their various, unique business requirements.

        1. Aha!

          Aha! is a California-based roadmap software provider and offers excellent goal tracking app that lets you define goals and objectives for projects. The app also lets you list out primary tasks and allows you to focus on them.

          Hosted securely on the cloud, the app offers enhanced communication tools for sharing updates through emails with select colleagues or the entire organization.

          Aha! is available on multiple platforms such as the web, Android, iOS, Windows, etc. and starts from $59 per month per user.

          Available for Web

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          2. Asana

            Asana is one of the more popular project management apps available for businesses. It lets you organize all your team’s work, such as setting up and tracking goals, creating tasks, sharing files and notes, etc.

            Asana also allows your team to organize all their tasks and focus on urgent priorities. Moreover, the app offers a delightful user experience that makes task management simple and easy.

            Asana is available on multiple platforms from PCs and Mac to iOS and Android. Multi-channel adaptability makes Asana the perfect choice to track your goals anytime, from anywhere.

            Available for iOS | Android | Web

            3. Basecamp

              Basecamp is an excellent tool to manage all your team’s projects and keep your activities organized. It opens a new thread for every task and that task is visible by the whole team.

              With Basecamp, you can schedule tasks, add to-dos, discuss tasks by adding comments, add files and attachments, and much more.

              The app is available on both mobile and desktop platforms and costs $99 per month. It is available on the web, Android, and iOS platforms and offers excellent multi-channel access.

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              Available for iOS | Android | Web

              4. Forecast

                An efficient tool for successful task management, Forecast is also a popular goal tracking app. Apart from effective milestone tracking, the app also offers convenient status reporting.

                Forecast uses project history to let you know the status of your current work. Moreover, it uses the power of artificial intelligence (AI) to provide high-quality assistance. It is a robust app for small teams to track goals and time.

                Forecast is available for free and comes with Android and iOS app support. The premium version of the app starts from $19 per month per user.

                Available for Web

                5. Wrike

                  Wrike is a cloud-based collaboration and project management app that successfully manages projects from start to finish. It lets you create tasks, track work progress and retrieve reports with ease.

                  The app also gives real-time work updates and helps team members to understand their work priorities. A custom report builder helps you to generate in-depth reporting.

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                  Wrike’s premium version is available from $9.80 per month per user and is available on multiple platforms.

                  Available for iOS | Android | Web

                  6. Todo.vu

                    Todo.vu is a unique platform that delivers enhanced customer relationship management (CRM), task management, time tracking, and billing functionality in a single app.

                    According to Capterra, it’s an ideal app for freelancers and consultants, who are looking for tools to improve efficiency and transparency.

                    Although the app is free to use with basic features, the premium plan starts from $5 per month per user. The app also comes with calendar sync and task reminder functionality to keep you on track, always.

                    Available for Web

                    7. Flock

                      Looking for a tool to simplify task management? Try out Flock.

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                      Flock comes with enhanced goal tracking and additional features like instant messaging.

                      Moreover, Flock offers tons of integrations with tools such as Google, MailChimp, Jira, Dropbox, etc. It is a powerful tool that’s packed with robust features such as reminders, notes, polls and to-dos.

                      Even though you can use the tool for free, the paid version of Flock is available from $4.50 per month per user.

                      Available for iOS | Android | Web

                      Conclusion

                      Businesses need high-quality project management tools to streamline collaboration and operations. Enhanced goal tracking apps make it easy for your team to improve productivity by keeping its tasks organized.

                      But it’s essential that you choose an app that meets your unique business requirements. You can choose from the above-mentioned apps to streamline operations and improve the productivity of your team.

                      Featured photo credit: Alvaro Reyes via unsplash.com

                      Reference

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