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How the Employer Benefits From Developing Management Skills of Their Employees

How the Employer Benefits From Developing Management Skills of Their Employees

On an individual level, people that aspire to climb up the corporate ladder and eventually fall into a management role should be aiming to get an early start on developing those skills. By doing this, it will make those individuals more appealing to the companies that are looking to promote internally.

Once hired, the responsibility falls on the employer to ensure that the management skills of their employees are being developed so they are able to receive the benefits that promoting internally for management positions can bring.

A Mutually Beneficial Relationship

The act of an employer seeking to develop management skills in their employees makes way for a mutually beneficial developmental relationship. Although the employee is hired with the specific skill-set that employer is looking for, the duties and responsibilities will change for the employee over time. The employee should be expected to be able to change, learn, and adapt to their new roles as they continue their career within the company.

On the other side of things, the employee will be receiving experience and training from the employer as they learn these new skills. This enables them to continue to improve their overall skill-set as a whole. They can then use these newly learned skills to increase their production and become a more valuable asset to their company for any future position they are aiming for.

One of the ways the employer can provide this type of experience to their employees is by teaching them management skills. By developing their management skills, they will prepare them to fill future management positions within the company down the road. This is how investing in a company’s staff in the short term can benefit the employer in the long-term.

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Investing In The Employees Is An Investment In The Company

When an employer invests time developing the management skills of their employees, it is a long-term investment in themselves. It is something that will not only pay off in the short-term as it will also pay dividends in the long-term.

When it comes time to fill those upper management roles, you, as the employer, will have candidates that are already familiar with your company and have had years of experience being trained for these exact positions.

Investing In The Employees Is An Investment In The Company

    From the employee’s perspective, gaining management skills on the job provides them with a career that will not turn into a dead-end job for them. Even if they are not able to land a high position within their company, they can at least take their skills elsewhere when it comes time to advance their career. If you want to keep your best-performing employees, they have to be able to see that their future will be bright with opportunity if they stay within the company.

    The Downsides Of Not Developing Management Skills

    There are many downsides in not developing the management skills of your employees. By not doing this, you should expect to see poor leadership from your employees, you will be forced to fill management positions from outside of the company, and your staff will not feel responsible when their fellow coworkers are under-performing.

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    Poor Leadership Throughout The Office

    Teaching good leadership qualities throughout your company is the foundation of any successful business.[1] If you want to get the most out of your employees, you need not only good leadership from upper management, but you also need employees that are able to provide leadership amongst themselves.

    If you fail to pass these management skills down to your lower-level employees, it will have a negative effect on the overall efficiency in production that you see from your staff. This is how failing to develop the management skills of your employees can come back to bite you.

    The Downsides Of Not Developing Management Skills

      You Will Be Forced To Hire Outside Of The Company

      When it comes time to fill new management roles as they become available, being able to promote from within your company is the most effective way to continue your business operations without any hiccups. If you do not prepare your employees to take over these positions, you will be forced to hire outside of the company. When you do this, you will have to endure problems that will inevitably occur because of the unfamiliarity that these outsiders have with your company.

      Your Staff Won’t Take Responsibility For Others

      If one employee is slacking, they may be able to fly under the radar and avoid detection from management. When management doesn’t catch things like this, it only encourages that behavior even more. When you give more responsibility to your employees, they will be more likely to police their coworkers and ensure that this does not happen.

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      Key Areas To Focus On When Developing Management Skills

      As you teach employees the good qualities of a leader, there are the four important areas that you should focus on. These will provide a great foundation for the employee so that they will be prepared to take over their management role when the time comes.

      Expose Them To Networking Events

      Take your employees along with you in networking events. For a new employee, these events may seem intimidating. By exposing them early on, they will feel a lot more comfortable once they are left in charge to do networking themselves. Teach them how to connect with strangers and the benefits that come with networking.

      Diversify Their Experience

      Give them experience and good leadership skills outside of their skill-set.[2] A good manager should have experience in all areas of the company. Make sure they are gaining experience outside of what their specific job duties expose them to.

      Key Areas To Focus On When Developing Management Skills

        Put Them In Difficult Situations

        When they are faced with difficult situations, placing them in difficult situations will teach them how to better handle them in the future. Instead of walking them through a problem, try to guide them in the direction that will help them solve it on their own. These are valuable problem-solving skills that they will need when others start coming to them for help.

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        Mentor Them

        Allow your current management to mentor individual employees one-on-one. This will help give employees a unique look into what it takes to have this type of position. It gives them an opportunity to decide if becoming a manager is something that they want to pursue for their future.

        Final Takeaways

        The best way to prepare your company for the future is to prepare your employees to be a part of that future. Providing them with the skills they will need to advance within your company will help you retain your best-performing employees and it will set your company up to add experienced leaders to your team.

        Featured photo credit: Huffington Post via huffingtonpost.com

        Reference

        [1] https://medium.com/@anand.mishra/how-to-become-a-better-leader-workplace-dos-and-don-ts-da6b8d207ee8#.94366pvwi
        [2] https://www.behance.net/gallery/41401515/Without-These-Skills-You-CANNOT-Be-an-Effective-Leader

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        Last Updated on February 20, 2019

        How to Master Effective Communication Skills at Work and Home

        How to Master Effective Communication Skills at Work and Home

        Possessing effective communication skills is a powerful tool to have. Effective communication skills are essential to success in many aspects and areas of your life. There are a lot of jobs that require you to be a good communicator.

        Strong communication skills help you enjoy better relationships with friends and family. Being an effective communicator will give you advantages in more ways than you can imagine.

        Conversely, being poor at communicating will negatively impact your life.

        Let’s take a look at how to master effective communication skills at work and home.

        What is Effective Communication?

        Probably a good place to start is to paint a picture of what clear communication is.

        Effective communication is defined as verbal speech or other communication methods to get your point across. Sounds pretty simple, right? It does but there’s more to it than that.

        It’s really about how all of us interact and communicate in every aspect of our lives. It’s the ability to say something at the right time; to be able to get multiple people on the same page in a group decision. It’s how that one friend of yours who plans most of the activities is able to get everyone to the same place at the same time.

        Non-verbal communication is key to being effective as well. It’s the ability to have your body language say the right thing so the person you’re speaking to knows your listening.

        Effective communicators don’t react to situations with high emotion. It means not having to say something all the time in every situation. You are even being an effective communicator when you show up to pick your daughter up from the mall when you say you will. You are communicating to her that she can rely on you.

        Are You a Poor Communicator?

        Before we get too deep into how to be a master communicator, let’s take a look at your communication skills.

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        If you find yourself agreeing with a lot of these, you might want to sharpen your communication skills.

        • You’re constantly interrupting – Hey, I know, we all want to be listened to. We all want to get our point across. Most importantly, we want to be understood. If you find yourself interrupting all the time you aren’t listening enough.
        • Doing too much – Many of us are master multi-taskers. It’s not good if you are communicating with someone. When you try to do too much while speaking with someone, you aren’t paying attention to what they are saying. Lack of focus is bad.
        • Rambling – I know of several people I work with who do this constantly. I honestly dread having to speak to them. The worst part is even though a lot of words are coming out of their mouths, they really aren’t saying anything. I’m more confused after they answer my question.
        • Not being direct – Nothing wrong with emails or reports. However, if you can convey the same information quickly and directly to someone, it is much more effective. Why write a 2 paragraph email when you can pick up the phone and say the same information in 2 sentences?
        • Always talking about yourself – Everybody likes to relate things to their own experiences. It draws us together and helps us create a feeling of sharing and community. If you are always coloring someone else’s conversation with a similar situation in your life, people will think you are making everything about you. Don’t be that person!
        • Using a lot of qualifiers – Qualifiers are fine for the most part. When you use them as a crutch most of the time when you speak, it’s not helping your communication. Sometimes, we do this to makes things seem “softer”. Saying things like “I don’t want you to take this the wrong way but…” or “I know what you’re thinking but…” over and over doesn’t help you communicate.
        • Your ears don’t work – If you don’t listen well, you can’t answer someone correctly. In order to be an effective communicator, you have to understand what someone else is saying to you. If you don’t listen with purpose you will only have part of the picture.
        • Bad body language – The importance of body language is well documented. If you don’t look at someone when they are speaking, it appears that you don’t really care what’s being said. This makes people feel like you don’t care what they are saying and it’s not important to you. Other bad body language examples include always crossing your arms and not looking someone in the eyes.

        What Effective Communication Can Do For You

        Let’s take a look at how being able to effectively communicate can help you at work and in your personal relationships.

        Work

        • Better client relationships – You certainly want a great communicator to be handling your client relationships. Strong communicators represent both the client and your company is the best manner.
        • Higher employee engagement – Pretty critical if you are a leader or a manager of people. An engaging and interactive communicator in a leadership position is wonderful for employees.
        • Getting better buy in from others – This is great whether you are a manager or individual contributor. Strong communicators tend to get people moving and working towards a common goal.
        • Helps mitigate conflict – Good communicators are able to help resolve conflicts quicker and easier. This helps smooth things over and keeps projects and initiatives moving forward.
        • Builds trust – You want to be able to trust who you work for and with. Effective communicators are good at establishing and building trust between people and groups.
        • Solves problems – Problems are solved by people with the ability to communicate clearly between groups and people. Those without good communication skills many times add to the confusion of a problem because they are unable to articulate their thoughts and ideas.

        Personal relationships

        • Creates closeness – A good communicator is able to help foster a feeling of closeness with his or her partner.
        • Makes conflict okay – It’s actually better to fight with your partner from time to time instead of never fighting. We all have differences of opinion and points of view. When we don’t express these and bury it inside by not communicating, it just comes out later in a more negative form.
        • Provides support – It’s nice to know that someone cares about you and supports you. A strong communicator will ask how you’re doing and be a good sounding board for what you’re going through.
        • Expressing feelings – People who are not effective communicators tend to be not very good at expressing how they feel. This makes it tough to share your feelings with you partner.
        • Get the loving you want – In order to get the physical, mental, and emotional love you want and need, you have to be able to communicate clearly and appropriately with your spouse or partner. This is done through effective communication.
        • Eliminate mistrust, doubt, faithlessness, and insecurities – Many times these seeds are sown due to a lack of communication. If your partner rarely tells you where he or she is going, you will tend to start coming up with your own ideas. Often these aren’t true but how would you know if you aren’t told?

        Can You Improve Your Communication Skills?

        The short answer is yes, of course you can improve your communication skills.

        Improving or changing anything in your life takes some work and effort but it can be done. You have to keep in mind your starting point and your goal.

        If you are not a very good communicator now and you want to be able to give a motivating speech to a large graduating class, you’d better get working.

        On the other hand, if you get along fairly well in general but want to be able to improve your relationship with your boss or spouse by being able to master effective communication, you may just need some guidance and practice.

        Either way, if you want to master effective communication skills at both work and home, it will take a little work and effort. Doing so will benefit you in many ways.

        How to Master Effective Communication Skills

        In general mastering effective communication skills will help you at both work and home. Let’s look at how to improve verbal, written, and body language communication skills. These will help you create better relationships everywhere you go!

        1. Learn how to listen

        Speaking is only half of the communication equation. Sharpen your listening skills so you are able to process what the other person is saying. You can then respond it a well-informed manner.

        Check out these active listening guidelines to be a better listener.

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        2. Make eye contact

        Having regular eye contact with someone while you are having a conversation shows you care what they are saying. When you are looking at the floor or out the window it gives the impression that you aren’t paying attention.

        Take a look at this advice on how to make engaging eye contact.

        3. Ask questions

        When you ask someone questions, you are able to clarify what they are saying to ensure you get the whole picture. If you don’t understand it fully, ask questions.

        Do you know that it takes some skills to ask questions too? Here’s how to be good at asking questions.

        4. Watch body language

        Watch both yours and the other persons.

        We all know if you have a conversation with your arms crossed the entire time, it gives off a bad vibe. Have open, engaging body language when speaking with someone.

        On the flip side, if you see someone’s eyes glazing over while speaking to you, it’s probably a good idea to wrap it up.

        Take a look at these top 20 body language indicators to learn more.

        5. Speak confidently

        Sometimes this is easier said than done. If you communicate in an open, direct, and clear manner, it subtly shows people that you are confident in what you are saying.

        It doesn’t mean you always have to be right but delivering your thoughts with confidence helps your case.

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        These tips will help you speak more confidently.

        6. Keep it simple

        You don’t always have to be succinct in your communication. There is a lot of value in being able to tell a great story.

        That being said, there are many instances where keeping it simple is very helpful. This is especially true at work in both verbal conversations as well as written like emails.

        7. Know your audience

        You should have a certain style when communicating with your boss. Another style of communication is better with your spouse and probably others with your kids or friends.

        Know your audience to help you communicate the most effectively.

        8. Be empathetic and understanding

        There is a massive amount of power in being empathetic. And I mean that in a very positive way.

        Showing that you are empathetic and understanding to another person goes a long way to creating a great bond with that person. We all want to be understood. It’s that simple.

        Think it’s a challenge for you? These 5 tips for empathetic listening will help you.

        9. Pause before reacting

        There have been a number of times when I’ve read an email that just came in and had an instant reaction to reading it. And I don’t mean a positive reaction. My less effective ways of dealing and communicating has been to send a scathing email back.

        When I’ve communicated more appropriately, I’ve waited a while before I responded. This is true in verbal situations as well.

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        10. Over communicate

        You’d think if you tell someone something that should be the end of it, right? Done deal. Not so fast.

        I’m not recommending you tell someone the same thing 10 times in a row. With as many distractions as we all have these days, it’s generally a good idea to follow up on something you’ve communicated a few times if it’s important.

        Conclusion

        Having effective communication skills at both work and home will help you immensely.

        At work, it helps you in your career in many ways.

        Communicating well with your boss leads to a solid, symbiotic working relationship. You’re able to clearly articulate what you need to do your job well. You can share your vision and strategy with your boss and others. Good communicators are needed in management roles and leading others. Fostering an environment of effective communication leads to a great work environment.

        At home, having effective communication skills will help you achieve the type of relationship you want with your spouse.

        You are able to speak freely and openly about your feelings. You can share your wants and needs in a manner that your spouse understands. Your spouse will feel understood and supported by you which is a wonderful feeling to have. And being able to have a disagreement and work through it due to strong communication skills is amazing.

        Look at how you can master effective communication skills at work and home to help create more satisfying relationships in all phases of your life.

        More Resources About Work Communication

        Featured photo credit: NeONBRAND via unsplash.com

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