Advertising
Advertising

4 Huge Benefits of Automating Your Sales and Marketing

4 Huge Benefits of Automating Your Sales and Marketing

Selling is becoming a science. Marketers used to make good money trying to predict what messages would stick with potential buyers and make them customers. The return on those messages was difficult to analyze – and certainly not targeted down to individual responses. The days of spray and pray are just about over.

Today, automation in sales and marketing is changing how both businesses and consumers interact with promotional information. Answers are more concrete, and results are easier to predict. Automation improves productivity and provides customer insight and more. Many companies are embracing automation and analytics tools that integrate into existing sales teams to better understand their customers’ buying processes and provide content or assistance in real time to close more deals. If you haven’t bought into the automated sales and marketing trend just yet – here are a few things you’re probably missing.

Advertising

1. Intent Prediction

When customers behave a certain way, there are inferences that can be made as to how, when and what they will purchase. Understanding these behavior patterns can obviously help marketers better sell in the right medium, at the right time. Automating your sales responses based on what potential customers are doing is not just a time-saver – it’s more effective. People act (for the most part) in predictive patterns. Automating your sales and marketing approaches based on these patterns ups your effectiveness and bottom line.

Advertising

2. Faster Reaction Times

Are customers abandoning your site in high numbers at a certain junction? Is the bounce rate high on your site or in your app? Automated tracking tools can quickly show you patterns in how customers respond to your marketing messages. This is true for sales emails, shopping carts on e-commerce sites, and app engagement. Using A/B testing, marketers can change direction mid-campaign if results aren’t optimal. This is all possible through automation with little interaction from marketing staff. Beyond just A/B testing, many enterprise automation tools will guide sales organizations to the next best action with a prospect in real time based on what marketing channel they came from and the content they consumed.

Advertising

3. Content Offerings

Tech platforms that predict customer needs are also able to provide sales teams with the content to move customers through the sales funnel automatically. In other words, your sales team won’t need to guess what language, length, or method of communication will best reach customers. By knowing what content a prospect has already consumed, automation tools can suggest what content they might be interested in next to push them further down the sales funnel. Based on how a particular set of customers respond, the content can be tweaked or revamped to improve engagement. Content creation is a vital part of marketing – automate part of the process to make the most of it.

4. Data Overload

You can never have enough data. Period. Automated tracking and the data it provides to marketers comes with a wealth of opportunities, beyond typical hard sales. Imagine knowing where a prospect came from, what content they are consuming, and what additional content you have available to help them make a purchasing decision (all in real time while they are interacting with your brand). It’s this type of customer relationship and loyalty building that can be automated, based on the type of audience a brand has and even individual consumers. It’s important for marketers to realize that not every message is about selling. Some are just stepping stones to a later sale. By utilizing data set about your customer base to continually provide value, companies can strengthen bonds and increase sales. Having an automated system to interact and build relationships with every prospect puts your sales team in a position to close more deals.

Sales and marketing automation tools will streamline your efforts and help you get to know your customer base even better. Having a holistic view of each prospect that interacts with your brand gives sales professionals the information to build better relationships predicated on being a valuable resource rather than a pusher. Combining real-time data to provide prospects with value based sales interactions and automation tools to streamline sales processes creates a more effective sales force and an engaged customer base.

Advertising

More by this author

Ryan Kh

Infleuncer

Always Fail to Solve Your Problems? Perhaps You’re Dealing With Problems That Never Exist Successful Entrepreneurs’ Secret Strategies to Maximize Benefits photography Life-Saving Instagram Tools For Photographers fun ways 4 Ways to Have Fun Losing Weight playlist 4 Smart Ways to Create an Awesome Playlist

Trending in Marketing

1 8 Life-Changing Skills You Can Learn in Less Than 6 Months 2 Tips for Designing Your Plastic Surgery Website for Optimal Marketing 3 SEO Tools Every Business Should Be Using in 2017 4 8 Qualities To Become An Excellent Lawyer 5 5 Simple Ways to Increase Your Walk-In Traffic

Read Next

Advertising
Advertising
Advertising

Last Updated on March 29, 2021

5 Types of Horrible Bosses and How to Beat Them All

5 Types of Horrible Bosses and How to Beat Them All

When I left university I took a job immediately, I had been lucky as I had spent a year earning almost nothing as an intern so I was offered a role. On my first day I found that I had not been allocated a desk, there was no one to greet me so I was left for some hours ignored. I happened to snipe about this to another employee at the coffee machine two things happened. The first was that the person I had complained to was my new manager’s wife, and the second was, in his own words, ‘that he would come down on me like a ton of bricks if I crossed him…’

What a great start to a job! I had moved to a new city, and had been at work for less than a morning when I had my first run in with the first style of bad manager. I didn’t stay long enough to find out what Mr Agressive would do next. Bad managers are a major issue. Research from Approved Index shows that more than four in ten employees (42%) state that they have previously quit a job because of a bad manager.

The Dream Type Of Manager

My best manager was a total opposite. A man who had been the head of the UK tax system and was working his retirement running a company I was a very junior and green employee for. I made a stupid mistake, one which cost a lot of time and money and I felt I was going to be sacked without doubt.

I was nervous, beating myself up about what I had done, what would happen. At the end of the day I was called to his office, he had made me wait and I had spent that day talking to other employees, trying to understand where I had gone wrong. It had been a simple mistyped line of code which sent a massive print job out totally wrong. I learn how I should have done it and I fretted.

My boss asked me to step into his office, he asked me to sit down. “Do you know what you did?” I babbled, yes, I had been stupid, I had not double-checked or asked for advice when I was doing something I had not really understood. It was totally my fault. He paused. “Will you do that again?” Of course I told him I would not, I would always double check, ask for help and not try to be so clever when I was not!

Advertising

“Okay…”

That was it. I paused and asked, should I clear my desk. He smiled. “You have learnt a valuable lesson, I can be sure that you will never make a mistake like that again. Why would I want to get rid of an employee who knows that?”

I stayed with that company for many years, the way I was treated was a real object lesson in good management. Sadly, far too many poor managers exist out there.

The Complete Catalogue of Bad Managers

The Bully

My first boss fitted into the classic bully class. This is so often the ‘old school’ management by power style. I encountered this style again in the retail sector where one manager felt the only way to get the best from staff was to bawl and yell.

However, like so many bullies you will often find that this can be someone who either knows no better or is under stress and they are themselves running scared of the situation they have found themselves in.

Advertising

The Invisible Boss

This can either present itself as management from afar (usually the golf course or ‘important meetings) or just a boss who is too busy being important to deal with their staff.

It can feel refreshing as you will often have almost total freedom with your manager taking little or no interest in your activities, however you will soon find that you also lack the support that a good manager will provide. Without direction you may feel you are doing well just to find that you are not delivering against expectations you were not told about and suddenly it is all your fault.

The Micro Manager

The frustration of having a manager who feels the need to be involved in everything you do. The polar opposite to the Invisible Boss you will feel that there is no trust in your work as they will want to meddle in everything you do.

Dealing with the micro-manager can be difficult. Often their management style comes from their own insecurity. You can try confronting them, tell them that you can do your job however in many cases this will not succeed and can in fact make things worse.

The Over Promoted Boss

The Over promoted boss categorises someone who has no idea. They have found themselves in a management position through service, family or some corporate mystery. They are people who are not only highly unqualified to be managers they will generally be unable to do even your job.

Advertising

You can find yourself persistently frustrated by the situation you are in, however it can seem impossible to get out without handing over your resignation.

The Credit Stealer

The credit stealer is the boss who will never publically acknowledge the work you do. You will put in the extra hours working on a project and you know that, in the ‘big meeting’ it will be your credit stealing boss who will take all of the credit!

Again it is demoralising, you see all of the credit for your labour being stolen and this can often lead to good employees looking for new careers.

3 Essential Ways to Work (Cope) with Bad Managers

Whatever type of bad boss you have there are certain things that you can do to ensure that you get the recognition and protection you require to not only remain sane but to also build your career.

1. Keep evidence

Whether it is incidents with the bully or examples of projects you have completed with the credit stealer you will always be well served to keep notes and supporting evidence for projects you are working on.

Advertising

Buy your own notebook and ensure that you are always making notes, it becomes a habit and a very useful one as you have a constant reminder as well as somewhere to explore ideas.

Importantly, if you do have to go to HR or stand-up for yourself you will have clear records! Also, don’t always trust that corporate servers or emails will always be available or not tampered with. Keep your own content.

2. Hold regular meetings

Ensure that you make time for regular meetings with your boss. This is especially useful for the over-promoted or the invisible boss to allow you to ‘manage upwards’. Take charge where you can to set your objectives and use these meetings to set clear objectives and document the status of your work.

3. Stand your ground, but be ready to jump…

Remember that you don’t have to put up with poor management. If you have issues you should face them with your boss, maybe they do not know that they are coming across in a bad way.

However, be ready to recognise if the situation is not going to change. If that is the case, keep your head down and get working on polishing your CV! If it isn’t working, there will be something better out there for you!

Good luck!

Read Next