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Taking the Mystery Out of Mystery Shopping

Taking the Mystery Out of Mystery Shopping

During college, my mother accurately described me as someone who has “champagne taste on a beer budget.” For me, stumbling on mystery shopping was a happy accident. I had previously heard of mystery shopping (or secret shopping) in the past, but I dismissed it as a scam to get my credit card information and social security number. When I decided that it could potentially be something I pursued, I proceeded to scour the internet for reputable companies and tips for being a better shopper. Three years later, I am one of the many top secret shoppers in the Atlanta area. Though I have since graduated college, I continue to act as a mystery shopper.

Mystery shopping is a method of quality control for businesses. Any business involving customer service can benefit from secret shoppers. A secret shopping company is recruited by a business to monitor customer service through anonymous visits and evaluations. These secret shopper companies hire independent contractors to perform these evaluations. I have personally performed shops at hotels, bars, restaurants, concerts, movie theaters, gyms, and more.

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Almost anyone can become a secret shopper, but before beginning the application and shopping process, it is important to understand the following:

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  1. Most applications will require a brief logic test (basic math questions, spelling, etc.) as well as a short piece of narrative regarding a recent customer service experience.
  2. No matter what your age is, there is a secret shopper job for you. Certain shops cater to different age groups. For example, age compliance shops (I.D. verification) typically require shoppers between the ages of 21 and 29. Most shops require the shopper to be at least 18 years old. For those requiring the consumption of alcohol, shoppers must be 21 or older.
  3. You are not obligated to perform a minimum number of shops per month, although you can be capped at how many shops you can be signed up for at one time. As an independent contractor for the secret shopper company, you create your own schedule.
  4. You are not obligated to only shop in one area. I have frequently created entire vacations out of mystery shopping jobs. I will stay at a secret shopper hotel, eat at secret shopper restaurants, grab snacks at secret shopper grocery stores, etc. If you are traveling through an airport, there are often special shops that can only be completed by shoppers that are traveling.
  5. Mystery shopping is not a means to “get rich quick.” While you can make money performing shops, the majority of shops only include reimbursement. There have been times where I have gotten paid $25 just to visit a jewelry shop, where I was not required to purchase anything. Likewise, there have been times where I have not gotten paid to visit upscale restaurants. However, I am often fully reimbursed for meals that cost over $100 for two people. While you might not make money, you will have memorable experiences that would have otherwise been out of your budget.
  6. A reputable secret shopping company will NOT ask you to pay to register as a shopper. You should be able to sign up for shops without paying for access to the database. However, many secret shopper companies will require you to front the money for your expenditures. You will then be reimbursed in the form of a check at a later time.
  7. A list of reputable companies (as voted by registered independent contractors) can be found through the MSPA-NA (Mystery Shopping Providers Association of North America). Of the companies listed, A Closer Look is by far the best. The wide variety of shops and flexibility in scheduling make it a perfect choice for most people, from young professionals to retired folks and all of those in between. You can apply to be a shopper for their site here.

Like all things in life, becoming a successful secret shopper will take time. Read over the guidelines carefully. If you are uncertain about any aspect of the instructions, get in touch with the secret shopper scheduler for clarification.

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Failure to follow instructions can result in non-payment (though I have personally never had that happen). In the event an editor has a question, be sure to reply as soon as possible. Follow these tips and you will be well on your way to becoming a successful shopper in your area in no time!

Happy Shopping!

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Melissa Manson

Media Planner and Buyer

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Last Updated on March 29, 2021

Life Insurance: A Secure Way To Protect Your Future.

Life Insurance: A Secure Way To Protect Your Future.

Life is a journey full of ups and downs. No one can actually predict what might happen the next moment; there are times where the happiest moments do not even take a second to turn into the gravest. Planning for your future can help you face such unwelcomed but irrepressible situations with much ease. We all want to make every memorable event of our life more special and to cherish all those moments happily and worry less, you must financially plan your future. But no one has control over life and death. Who would wish to see his family suffer in his absence? Insurance hands over the financial jeopardy of life’s happenings to an insurance company.

Importance of getting a life insurance

No one has control over life and death. Nobody would like to see their family suffering in an absence, and that’s why many people recommend life insurance. A life insurance plan is one of the best ways to secure the future of your family, even against those financial troubles after an untimely demise. These plans are safe and credible, and you could trust them for your family’s better future.

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On the other hand, a life insurance policy is a contract between a company (insurance provider) and policyholder in which the insurance provider ensures to pay a certain amount of money to the nominated beneficiary in case of the policyholder’s death during the term of the agreement. There are different types of insurance plans, and it is important for you to know the benefits of those plans such as a funeral, medical or some life expenses provided they are mentioned in the agreement.

Choosing the right insurance plan

If you’re about to select an insurance plan, you should consider some important factors:

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  • The time at which you start investing in a program and the number of family members you want to get insured. Obviously, a married man with two children has different needs compared to a single one. The number of persons who are dependent on an individual also varies from person to person.
  • The next thing you need to consider is you and your family needs. What are your child’s dream, your retirement plans, for how long would your dependents need financial support, any personal injury, etc. And do not forget those events or situations that will surely demand a huge sum of money.
  • The next thing one must consider is your current income. You should preferably choose a plan which you can afford.

Now you must be having a pretty clear idea of how to choose the best plan for you. Further, you should also compare various plans offered by different companies and numerous sites available online that help will you to compare them.

Differences between life insurance plans

Here’s a short brief of some plan categories you can choose according to your needs:

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  • Term Insurance Plan – You have to pay once, and your nominee gets the paid money under your misfortune demise. It ensures a person for a fixed time. If you survive the policy period, you do not get your premiums back.
  • Whole Life Policy – This plan continues for your lifetime. Under this, the policyholder has to pay regular premiums, until their death.
  • Endowment Policy –  In case the individual dies during the tenure, the beneficiary gets the amount assured. If the person survives the policy tenure, they gets back the premiums paid with other investment returns along with several other benefits.
  • Money Back Policy – In this a portion of the money invested is returned to the investor at regular intervals. If you survive the insurance term you get the entire amount back; else the beneficiary receives the entire sum assured.
  • ULIPs – These are the life insurance plans that offer you future security plus wealth creation options.

Many people do not opt for whole life policy and endowment policy because of the high amount of money you need to pay, while others may prefer to opt for these if they have a high life expectancy. Surely you will find the best one for you.

So what are you waiting for? Plan for your future and live a happier and carefree life today.

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Featured photo credit: aryehsampson.com via aryehsampson.com

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