Communication is an extremely important element of a successful business. It is important to have efficient and effective communication tools no matter what the size of business. While small companies have a need for such tools, they need ones that are cost effective because they do not have a large budget to assign to ensure effective communication.
It is important that you have a good plan for communication of the company. The Internet and social networkz have made it easier for companies to collaborate and communicate.
There is so many low-cost tools for social collaboration and they can easily fulfill the needs of your business. Here are some of the tools that are cost-effective for a small company.
It is an excellent tool that allows its users to post updates and it allows the users to update them frequently. Other people can follow the updates. The design of the tool is similar to Twitter but unlike Twitter, it offers a secure way of sharing updates.
It is a tool that offers privacy which makes it easier for users to share company ideas and information without making it visible to the irrelevant people. It is extremely cost-effective as the basic services come without ant charge.
It allows its users to share documents, audio, videos and images. You can start conversations and keep them focused on the task at hand.
If it is the need of our business to collaborate with a variety of colleagues and clients frequently. Campfire is highly suitable for chats. It is similar to an instant messaging app but the difference is that it is designed for groups.
Campfire is a tool that is web-based. It lets you choose a password for the chat rooms. You can invite other people to your chat group and all of the messages will be kept private from other people.
You can upload images and you can share them in the chat with all of other users. You can set up conference calls as well.
You only need an Internet connection and web browser to use this tool. It does not cost a lot of money and is highly cost-effective.
3) VoIP phone services
If you want to provide a toll-free number for communication purposes, then VoIP is the best and most affordable tool. By spending very little money, your small company can easily get an extra phone line. The phone line will allow you to make business calls. Even if you want to make long distance calls you can do that by without paying any extra money.
4) Facebook groups
Almost every individual has a profile on Facebook profile. It does not have any fancy features, but it is an excellent tool for making sure that the users can collaborate and communicate without any interference.
It allows the users to share videos, photos, documents, updates, news, chat, etc. It also offers basic features of sharing and editing the documents. It will also make it easier for the employees and members of your team to promote the business on Facebook.
5) Web and video conferencing
There are some online tools that offer free services. Video and web conferencing are becoming popular because they allow users to conduct face-to-face meetings even with clients that are far away and it does not cost anything.
You can hold group meetings or webinars. These services help in sharing pictures, documents, audio and video files.
It is a cheap and cost-effective tool that is easily affordable for small businesses.
6) Email newsletters
An email is an excellent tool for communication. It is quick and safe means of communication. It allows you to contact the team members and clients of the business.
You can save a lot of money using email and they are one of the best options for small companies. You can develop a monthly email newsletter and it will allow you to share latest news and updates.
Small businesses need to constantly keep in touch with their customers and it becomes difficult for them to do so due to the cost involved. Above are some really simple and effective tools they can use to properly communicate with their customers to improve their bottom line.