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Does Your Company Need a Toll-Free Number To Increase Business?

Does Your Company Need a Toll-Free Number To Increase Business?

When operating your own business, it can be difficult to decide if you should invest in a toll-free number as a customer contact option. While there is an additional expense, that should not be your only consideration. To help you determine whether your business can benefit from a toll free number, here are some points to consider.

Customer Location

Your first point of consideration should be focused on the location of your customer base. If you are a small business with only local customers, a toll-free number may not be necessary. This is mainly because local calls are traditionally free in your immediate area. Therefore, a toll-free number will cost you money and may not provide a notable benefit.

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However, if your customers are located across the state or country, giving those outside your local area a chance to call you for free regardless of their location, a toll-free number can be helpful. This is especially true if you intend to provide customer support for your products over the phone.

Customer Needs

Aside from customer support benefits, a toll-free number is also helpful if your business accepts orders over the phone, especially with customers outside of your local area. Customers automatically feel more satisfied when a company provides toll-free access if doing business over the phone is part of the business model.

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Similarly, customers may be frustrated if the only platform for filing a complaint or getting help involves a regular phone number. While most people do not pay long distance fees when calling from the cell phone or landline, not all potential customers subscribe to these plans. Additionally, calls made via payphones can also be completed through toll-free numbers without costing the caller anything.

While pay phones are not as commonly used, they are still available. For customers with limited cell phone minutes and no landline, having an option that does not use their minutes is also appreciated.

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Integrated Marketing

By wisely choosing your toll-free number, you can connect the number to your business in a meaningful. With each number on a keypad representing different letters, you have the chance to create a number that connects to your business based on a keyword or two. These are referred to as Vanity Numbers. For example, 1-800-FLOWERS is highly memorable and can provide marketing benefits based on how easy it is for customers to remember.

Portability

A toll-free number can be used anywhere across the country. In fact, the FCC requires that the business is permitted to port their number between service providers at their discretion. This allows business to relocate without impacting the availability of their toll-free number to them. While this may not be as vital to small businesses, it can be incredibly useful for businesses that do not have customers coming to their facility, such as online only retailers.

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This is also helpful for customers, as they do not have to learn new contact phone numbers if you move your business. You can also direct your toll free number to multiple facilities in different locations, providing you the option to focus all customer service efforts through a single number even if you have multiple call centers around the country or the globe.

Changing Your Mind

If you initially decide to add a toll free number and find that it is not being used often enough to justify the cost, you can choose to end the service. However, there is no control regarding who may then claim the number. If a similar business decides to claim your old number, then your previous customers may inadvertently be connected directly to your competition.

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Last Updated on July 23, 2019

3 Keys to Success in Life (That Will Change You in 2019)

3 Keys to Success in Life (That Will Change You in 2019)

Do you want to program your mind and hack your body to stay in a positive state, a state of action taking throughout the day? I suggest you read on.

We will look at 3 keys to success that successful people are doing that you can model to program your mind to be in the state of succeeding from the moment upon waking, and make decisions throughout the day that will lead you towards your desires.

The Biggest Obstacle to Success: Going on Autopilot

One of the biggest pitfalls in the modern society is to fall into the trap of going on autopilot, to be walking dead and do what everyone else are doing. Most of us are too busy reacting and responding to the environment and what’s happening around us.

While we should act and take charge of our own world and our own reality. We forget to stay focused and we forget about our goals.

Learn to be conscious. Being more conscious in your day-to-day decisions will lead you to take the appropriate actions to reach your goals.

Have a purpose with life, act according to your values, and don’t let people tell you what to do or how things should be.

When you start to make more conscious decisions, you will start to think about if this is going to take you closer to your goals or drift you further away.

Why are you doing what you’re doing right now? Why are you reading this? Nothing else to do? Or are you reading this site so you might pick up a thing or two to consciously incorporate in your life to improve yourself that will move you in the direction you want?

What are your goals? Be healthy? Lose weight? Be fit? Get the dream job? Have the dream house? Live the dream life? Make a certain amount of money? Start a family?

If you truly want to pursue these goals and actually see them come true, you need to start taking actions consciously.

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3 Keys to Success in Life (That You Can Start Doing Now)

There are 3 things we have to consciously start doing:

    Now I’ll show you how you can achieve each of them in details.

    1. Write down Your Goals

    The first thing you do in the morning will determine what your day is going to be like. Program your mind to be in a powerful state from the moment upon waking, and you are guaranteed to have a productive and great day.

    How you can do this is by writing your goals down, every morning. Then, once you’ve done that, circle the most important goal,  the goal that in the long-term will have the most impact on your life.

    Now ask yourself this question: “What actions can I make today that will change everything and take me closer to this goal?

    Write down all the actions you can think of, circle the two most important ones and start doing them. Don’t stop until it’s done.

    This is an extremely powerful method of getting in the right state first thing in the morning. Instead of wandering around half-dead and spending 30 minutes to wake up, you are hacking your mind to be productive.

    Another powerful reason for writing down your goals is that by reading them it makes us feel good, write them as if they’re already accomplished. You’re already there.

    Re-reading and re-writing them every morning will ensure you to be in a resourceful state where you act based on your goals. You will make conscious decisions throughout the day that will support your goals and take you closer to them.

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    Goals that are not written down are merely wishes. Learn how to set great goals here: How to Set SMART Goal to Make Lasting Changes in Life

    The power of writing goals as if you’re already there takes us to point number 2.

    2. Create a Powerful Belief System

    Ask any successful person what their number one rule for succeeding is. They all have this in common:

    They believe in themselves and what they’re doing, and they are not afraid to say it.

    If you don’t believe in yourself, why would anyone else?

    When people ask you about your goals in life, don’t be afraid to say it out loud. If you have high goals, they might laugh and look at you funny. But if you’re insecure about your goals, you will make insecure decisions that will lead you nowhere.

    Go against the grain, stand out. After all, how many people in the world today are actually living the dream? Now, how many of these people will respond something in the likes of “I don’t know” if you ask what their goals are?

    Be determined and believe in yourself. People will respect you for having the guts for going after what you truly desire.

    I once heard a story about a guy that worked in a video store. Every day he would bring two magazines to work, one was an entrepreneur magazine and the other was a magazine loaded with expensive and fast-riding cars. His boss would ask him why he was bringing these magazines to work every day and his answer was: “I’m picking out the car I’m going to buy.”

    The response from the boss was like most average minds saying he was killing himself thinking like that, he would never ever get that car and would just end up disappointed when it never happened.

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    Turned out, the guy later quit the job at the video store and followed his dream. Some years later he return to the video store to return a video, and he did so in the car he picked out from the magazine.

    The same people were working in the store as the day he used to work there. Now can you imagine the looks on their faces when he turned up in the car they said he never ever would get?

    Priceless. And it all started by creating a powerful belief system.

    The first step to living and achieving your dream is to believe it and imagine it. When you believe in your mind that you’ve already achieved your goals, you will develop a sense of certainty. That certainty will lead to action steps, when you know what the outcome is going to be it’s much easier to pick out the actions that are necessary to get there.

    You are certain you will live in the body you want.

    You are certain you will live in the dream house with the dream family.

    You are certain you will have the job you want, and earn the money you believe you’re worth.

    By constantly repeating in your mind the images of yourself succeeding, you create neural pathways in the brain. Your mind can’t tell the difference between what you vividly imagine and the reality.

    Go out and day dream. Go out and believe, imagine already living your dreams and goals. With enough repetition, you become certain that this is the only outcome and you work backwards to find ways for making it happen.

    The next step in personal success that will lead to life success and happiness is to..

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    3. Invest in Yourself

    A wise man was once asked what the best possible investment someone could make. His answer was short, sweet and simple: “Invest In Yourself.”

    The man’s name is Warren Buffett. He is known as the world’s greatest investor. According to Forbes, he has a net worth of $53.5 Billion.

    Hiring a personal coach, getting a membership at a gym, buying healthy foods, books and education are not expenses. They are investments: investments in yourself.

    Some things you can do today to invest in yourself are:

    • Go to the gym and train. Physical training releases endorphins and makes you feel great. It increases productivity and energy levels. By investing time in the gym, you’ll be better able to handle daily tasks and what life throws at you. Forty-five to fifty minutes is all you need, it’s actually the best time to shoot for in a workout.
    • Eat good food. When you go to the grocery store after work, ask yourself: “What foods will nourish my mind and body to feel and perform better?” You are setting yourself up for greatness and consciously making yourself aware of what foods will empower you, therefore make better decisions.
    • Start reading books. Everyone buys books, but very few actually reads them cover to cover.
    • Stop reading books and start studying them. Few read the books they buy, but even fewer remembers what they read. Stop reading books and start studying books.
    • Study at least one hour a day. “One hour per day of study will put you at the top of your field within three years. Within five years you’ll be a national authority. In seven years, you can be one of the best people in the world at what you do.” – Brian Tracy
    • Take notes. Never leave home without a pen and a piece of paper. The best ideas often comes in the least appropriate times, write them down. Don’t trust your mind to remember them—it won’t. Writing it down right away will also allow your mind to store and come up with more ideas. Nowadays, you can use plenty of notes-taking apps like Evernote.
    • Learn a new skill. Learn something new every day, a new skill or a new word. One new skill every day equals 365 new skills a year. Now imagine where you could be a year from now if you start doing it today?
    • Do something for yourself. Yes, hard work is a major factor for succeeding, but at least once per month do something fun, something outrageous and spontaneous that makes you feel alive. Have fun and enjoy yourself.

    The Crucial Rule to Follow

    The last piece of advice and rule to follow: Keep on, keeping on.

    Sometimes, things get hard and the road seems too long. You just have to keep on, keeping on.

    Revisit your goals and start imagining, all of the sudden you’ve changed your state and you’re on the right track again. The track that will take you to greatness.

    Use these 3 keys to create your destiny and achieve what you want in life.

    Go get it.

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    Featured photo credit: Pexels via pexels.com

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