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Capacity Building For Employees

Capacity Building For Employees

After the last round of performance appraisals, your human resources team suggested capacity building for employees in the sales department. While having your staff hard it work and converting new clients is your priority, you cannot underestimate the value of additional training for the sales team. Most companies will train new staff upon hiring while others require new hires to catch up on their own. On the job training saves time from hard training sessions but it can also be costly down the road.

Take an example of a poorly trained sales representative. The sales representative can only perform as far as their skills will allow them. The chances are that they will perform dismally for a consecutive number of weeks and probably make a dent in your sales numbers. This negative impact will force your hand to pay a little more attention to your sales team.

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You may be wondering, how do I train my team without halting operations? In this article, we discuss various ways that employees can partake capacity building training without interfering with their regular assignment.

Early morning

The first one or two hours of the day are suitable for training as most clients are yet to report to work. If your sales team usually report to the office first before heading out to the field, encourage them to have seminars early in the morning before the pressures of the day kick in. Driven employees should have no qualms about reporting to work a little early if this effort helps them horn their skills.

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While sales employees may have a retainer, the bulk of their income comes from direct sales efforts in the form of commission checks computed on the basis of their closed sales. A great training can turn introverts into the champions of the team.

Lunch hour

Employees are entitled to a one-hour lunch break to have a meal and stretch their legs or just catch up with colleagues. You can gather your sales staff in the boardroom for a webinar or PowerPoint presentation on the best sales tactics. Motivate them to attend this training by offering healthy snacks to the first ten sales reps to walk through the boardroom door. Alternatively, you can have a brown bag lunch in the break room or by the fountain in the yard of your office building.

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After work

If gathering your sales team during the day proves difficult due to erratic schedules and field assignments, you may want to try training them after 5pm. Any employee who understands the value of this training will hold off on excuses such as a routine dental appointment or spin class.

After-work training is likely to be more fruitful as there are fewer distractions from clients and colleagues from the other departments. What’s mire, you can have that executive boardroom and its state-of-the-art conferencing facilities all to yourself; go an extra mile and invite a training expert to give a lecture on your chosen topic.

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During weekends

If all else fails, consider training your sales staff over the weekend when things have cooled down a notch. Try Saturday mornings or afternoons for a solid training session. Be conscious of the fact that you are occupying your staff’s weekend, so avoid stretching out the training beyond the agreed duration. Make it a little fun and interactive by dividing the staff into groups and having an ideation session on a topic of your choice. Have each team put up their sticky notes on the whiteboard and go through each idea they suggest.

This way, your sales reps will share ideas on what works for them and what does not. Involving them in this scale helps them own the responsibility to deliver world-class performance through teamwork.

Conclusion

Training your employees is not a one-off exercise but rather something you should do more frequently. Make use of technology to keep the conversations going. For instance, you can set up webinars or sign them up for online training with external tutors on a quarterly basis. Remember to incentivize your sales team when they hit their targets. Incentives can be in the form of commissions, team building retreats, certificate of recognition. Incentives will boost the morale of the team and encourage competition in the team.

Featured photo credit: https://pixabay.com/en/tie-necktie-adjust-adjusting-man-690084/ via pixabay.com

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Vikas Agrawal

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Last Updated on July 18, 2019

10 Small Changes To Make Your House Feel Like A Home

10 Small Changes To Make Your House Feel Like A Home

Your house is more than just a building that you live in. It should be a home that makes you feel welcome as soon as you open the front door.

Making your house feel like a home is not something that simply happens on its own. You need to make some changes to a house when you move in, to give it that cozy, warm feeling that turns it into a true home. To help you speed the process, follow this guide to 10 small changes to make your house feel like a home.

1. Make the Windows Your Own

When you move into a home, they often come with boring Venetian blinds or less than attractive curtains.

One of the best ways you can instantly warm your home and make it showcase your style is to add some new window dressing. Adding beautiful curtains not only improves your home’s appearance, but it can also help to control the temperature.

2. Put up Some Art

If you have a lot of bare walls in your home, it will seem sterile no matter how beautiful your paint or wallpaper is.

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Hanging art on the walls will instantly give it personality and make it feel like home.

3. Improve the Aroma

A house that is not filled with inviting smells will never feel like a home. There are loads of ways you can make your home smell nice. There are tons of air fresheners on the market you can use.

Incense and scented candles are a nice option as well. Don’t forget that baking in a home is also a great way to fill it with an aroma that instantly smells like home as soon as you open the front door.

4. Put out Lots of Pillows and Throws

A great way to make your home look warm and inviting is to place lots of pillows and throws out on the furniture. It is much better to have too many pillows than not enough.

There is nothing like the feeling of sinking into a cushiony pillow that feels like a cloud to make you feel like you are at home.

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5. Instantly Class up Your Closet

If your closet is filled with wire or plastic hangers, it will never truly feel homey. To instantly make your closet feel classy, change out your old hangers for wooden ones.

Not only do they look great, but they are better for hanging your clothes as well.

6. Improve Your Air Quality

One of the most overlooked ways to make your house feel more like a home is to improve its air quality.

The easiest and best way to upgrade the air quality in your home is to change the old, dirty filters in your furnace regularly. Get some air filters delivered to your home so that you always have some on hand.

7. Fill it with Plants

Another way to improve the air quality in your home is to fill it with plants. You should have plants in every room of your home.

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They help to improve the air quality and they look beautiful. As well as making your home appear homier, plants also help to boost your mood and lower your stress levels.

8. Change the Doorknobs

Most people don’t really give their doorknobs a second thought unless they are broken. That is a shame because changing your doorknobs is an easy way to add personality to your home.

Changing your old, boring doorknobs to new ones that are works of art will instantly brighten your home.

9. Upgrade Your Tub or Shower

There is nothing like luxuriating in a whirlpool bath or steam shower to make the cares of the day melt away. Your family deserves a bit of luxury when they are in their bathroom.

Install a new shower or tub today to make your bathroom worthy of a place in your home.

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10. Fresh Cut Flowers

You can make any room in your house feel homier by placing a vase full of beautiful flowers in it. The gorgeous look and intoxicating aroma of fresh cut flowers will immediately brighten your day when you encounter them.

You don’t have to make all these changes at once. Try one or two a day though, and your house will feel like a home before you know it. The trick is to constantly keep adding these homey touches to make your home a place worthy of its name.

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