Advertising
Advertising

Capacity Building For Employees

Capacity Building For Employees

After the last round of performance appraisals, your human resources team suggested capacity building for employees in the sales department. While having your staff hard it work and converting new clients is your priority, you cannot underestimate the value of additional training for the sales team. Most companies will train new staff upon hiring while others require new hires to catch up on their own. On the job training saves time from hard training sessions but it can also be costly down the road.

Take an example of a poorly trained sales representative. The sales representative can only perform as far as their skills will allow them. The chances are that they will perform dismally for a consecutive number of weeks and probably make a dent in your sales numbers. This negative impact will force your hand to pay a little more attention to your sales team.

Advertising

You may be wondering, how do I train my team without halting operations? In this article, we discuss various ways that employees can partake capacity building training without interfering with their regular assignment.

Early morning

The first one or two hours of the day are suitable for training as most clients are yet to report to work. If your sales team usually report to the office first before heading out to the field, encourage them to have seminars early in the morning before the pressures of the day kick in. Driven employees should have no qualms about reporting to work a little early if this effort helps them horn their skills.

Advertising

While sales employees may have a retainer, the bulk of their income comes from direct sales efforts in the form of commission checks computed on the basis of their closed sales. A great training can turn introverts into the champions of the team.

Lunch hour

Employees are entitled to a one-hour lunch break to have a meal and stretch their legs or just catch up with colleagues. You can gather your sales staff in the boardroom for a webinar or PowerPoint presentation on the best sales tactics. Motivate them to attend this training by offering healthy snacks to the first ten sales reps to walk through the boardroom door. Alternatively, you can have a brown bag lunch in the break room or by the fountain in the yard of your office building.

Advertising

After work

If gathering your sales team during the day proves difficult due to erratic schedules and field assignments, you may want to try training them after 5pm. Any employee who understands the value of this training will hold off on excuses such as a routine dental appointment or spin class.

After-work training is likely to be more fruitful as there are fewer distractions from clients and colleagues from the other departments. What’s mire, you can have that executive boardroom and its state-of-the-art conferencing facilities all to yourself; go an extra mile and invite a training expert to give a lecture on your chosen topic.

Advertising

During weekends

If all else fails, consider training your sales staff over the weekend when things have cooled down a notch. Try Saturday mornings or afternoons for a solid training session. Be conscious of the fact that you are occupying your staff’s weekend, so avoid stretching out the training beyond the agreed duration. Make it a little fun and interactive by dividing the staff into groups and having an ideation session on a topic of your choice. Have each team put up their sticky notes on the whiteboard and go through each idea they suggest.

This way, your sales reps will share ideas on what works for them and what does not. Involving them in this scale helps them own the responsibility to deliver world-class performance through teamwork.

Conclusion

Training your employees is not a one-off exercise but rather something you should do more frequently. Make use of technology to keep the conversations going. For instance, you can set up webinars or sign them up for online training with external tutors on a quarterly basis. Remember to incentivize your sales team when they hit their targets. Incentives can be in the form of commissions, team building retreats, certificate of recognition. Incentives will boost the morale of the team and encourage competition in the team.

Featured photo credit: https://pixabay.com/en/tie-necktie-adjust-adjusting-man-690084/ via pixabay.com

More by this author

Vikas Agrawal

Vikas is the co-founder of Infobrandz, an Infographic design agency that offers creative visual content solutions to medium to large companies.

How to Create an Infographic Resume That Will Impress Your Future Employer How I Get Things Done with Only Half of the Time Others Need Writing a Great Value Statement Can Bring In Tons of Money for Your Business All-Natural Tips for Fighting Insomnia and Sleeping Better 6 Signs that Your Family is Ready for a Pet

Trending in Lifestyle

1 How to Overcome Boredom 2 Why Am I Exhausted? The Real Causes and How to Fix It Forever 3 10 Best Gym Equipments You Need in 2020 4 The Top Fad Diets That Are Actually Worth the Hype 5 20 Easy and Healthy Breakfast Recipes for Rush Mornings

Read Next

Advertising
Advertising
Advertising

Last Updated on May 28, 2020

How to Overcome Boredom

How to Overcome Boredom

Have you ever been bored? Restless? Fidgety? In need of some inspiration?

I have a theory on boredom. I believe that the rate of boredom has increased alongside the pace of technology.

If you think about it, technology has provided us with mobile phones, laptops, Ipads, device after device – all to ultimately fix one problem: boredom.

What is Boredom?

We have become a global nation that feeds on entertainment. We associate ‘living’ with ‘doing’. People now do not know how to sit still, and we feel guilty when we are not doing anything. Today, inactivity has become the ultimate sin.

You might not realize it, but boredom stimulates a form of anxiety and stress. It evokes an emotional state that creates frustration and feeds procrastination.

Advertising

It’s a desire to be ‘doing something’ or to be ‘entertained’ – it’s a desire for sensory stimulation. What it boils down to is a lack of focus.

If you think about those times when you’re bored, it’s usually because you did not know what to do. So, indecision also plays a big part.

When we are focused on what’s important to us and what we want to achieve, it’s pretty hard to be bored. So, one answer to boredom is to become focused on what you want.

Sometimes It’s Good to Be Bored

If boredom is a desire for sensory stimulation – then what’s the opposite of that? To be content with no stimulation – in other words – to enjoy stillness.

Sometimes, it’s not boredom itself that causes the frustration but the resistance to doing nothing.

Advertising

Think about it. What would happen if you were to ‘let go’ of the desire to be entertained? You wouldn’t be bored anymore, and you will feel more relaxed!

In my experience, it’s often the most obvious, simplistic solutions that are the most powerful in life. So, when you’re bored, the easiest way to combat this is to enjoy it.

It may sound weird but think of ‘boredom’ as a form of ‘relaxation’. It’s a break from the constant stimulation that 21st-century living provides – constant TVs, mobile phones, radios, internet, emails, phone calls, etc.

Who knows, maybe ‘boredom’ is actually good for us?

Next time you’re ‘feeling bored’ instead of feeding the frustration by frantically looking for something to do, maybe you can sit back, relax, and savor the feeling of having nothing to do.

Advertising

In this article, I’ll share with you my 3-step strategy on how to overcome boredom.

3-Step Strategy to Overcome Boredom

1. Get Focused

Instead of chasing sensory stimulation at random, focus on what’s really important to you. Focusing on something important helps prevent boredom because it forces you to utilize your time productively.

You should ask yourself: what would make good use of your time? What could you be doing that would contribute to your major goals in life?

Here are a few ideas:

  • Spend some time in quiet contemplation considering what’s important to you.
  • Start that creative project you’ve been talking about for the last few weeks.
  • Brainstorm: think of some ideas for new innovative products or businesses.

2. Kill Procrastination

Boredom is useful in some ways because it gives you the energy and time to do things. It is only a problem if you let it. But if you use it to motivate yourself to be productive, then you can more easily overcome boredom.

Advertising

So, the next time you’re bored, why not put this good energy to use by ticking off those things that you have been meaning to get done but have been too busy to finish? This also presents a great time for you to clear your to-do list.

Here are some ideas:

  • Do some exercise.
  • Read a book.
  • Learn something new.
  • Call a friend.
  • Get creative (draw, paint, sculpt, create music, write).
  • Do a spring cleaning.
  • Wash the car.
  • Renovate the house.
  • Re-arrange the furniture.
  • Write your shopping list.
  • Water the plants.
  • Walk the dog.
  • Sort out your mail & email.
  • De-clutter (clear out that wardrobe).

3. Enjoy Boredom

If none of the above solutions work, then you can try a different approach. Don’t give in to boredom and instead choose to enjoy it. This doesn’t mean allowing yourself to waste your time being bored. Instead, think of it as your time to relax and re-energize, which will help you be more productive the next time you work.

Contrary to popular belief, we don’t need to be constantly doing things to be productive. In fact, research has shown that people are more productive when they take periods of rest to recharge.[1] Taking breaks once in a while helps boost your performance and can help make you feel more motivated.

So, take some time to relax. You never know, you might even like it.

Final Thoughts

Learning how to overcome boredom may be difficult at the beginning, but it can be easier if you make use of some techniques. You can start with my 3-step strategy on how to overcome boredom and work your way from there. So, ready your mind and make use of these tips, and you will be overcoming boredom in no time.

More Tips on Overcoming Boredom

Featured photo credit: Johnny Cohen via unsplash.com

Reference

Read Next