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How To Really Hear, Rather Than Simply Listen

How To Really Hear, Rather Than Simply Listen

You may hear, but do you truly listen? Active listening is an important skill that few people possess. It is the art of allowing someone else to feel truly heard. In our busy modern lives, many of us are under more stress than ever. Too often, we find it hard to concentrate on what others are saying, and therefore struggle to give friends and family a place to vent their troubles.

The skill of active listening can build relationships by fostering strong bonds and communication. Active listening isn’t just setting aside a few minutes to allow someone else the chance to talk. It is about being willing to remain receptive to whatever the other person wants to say, and accepting their perspective without judgement.

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A few tips for active listening are as follows:

1. Make good use of body language.

Lean forward, maintain eye contact with your conversation partner, do not fidget, and do not glance over to other people in the room. Have you ever spent time talking with a friend who keeps tapping their fingers on the table or twirling their hair around and around their fingers? You probably found it to be very irritating. Keep your hands still if possible so as not to distract your companion.

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2. Put your phone away.

Checking your emails or messages every five minutes will signal to your friend that you are not truly listening, which will make them feel as though their presence is merely an inconvenience to you. We have all been in a meeting or conversation with someone who seems glued to an electronic device. It doesn’t feel very respectful when they nod absent-mindedly whilst tapping out a message, does it? Keep your phone zipped away in a bag or pocket.

3. Use gestures to encourage someone to keep talking.

People who use gestures carefully know how to make sure that their conversation partner feels truly heard. For example, a well-timed nod or small hand gesture can give someone else the confidence they need to carry on talking when otherwise they might have dried up.

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4. Repeat the main points someone has said, using your own words, followed by “Have I understood you correctly?”

Have you ever been in a situation in which you just don’t feel as though someone is really grasping the meaning of whaever it is you are saying? It’s frustrating, but there is a simple way to check that you and another person are working within the same framework of meaning.

When someone has finished making a point, paraphrase it and ask whether you have understood them properly. This will convey that you have truly listened to, and understood, the other person. Of course, if you have misunderstood, they will then have a chance to correct you.

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5. Do not interrupt.

Interrupting is one of the quickest ways to frustrate a conversation partner! It sounds simple, but if you want to instil confidence in your conversation partner, you cannot afford to interrupt them. If you are known to be a chronic interrupter, you could even make this exercise into a game – see how many minutes you can listen for without giving into the urge to speak.

6. Resist the urge to give advice.

Most of us will have been guilty of trying to tell someone else what to do. For example, if your friend tells you that their partner has cheated on them, your first response might be to shout “Dump them!” However, sometimes another person just wants someone to hear them out. Remind yourself that your primary gift to someone is not your advice but your time. Repeat this like a mantra in your head when you are tempted to chip in with unsolicited advice.

Follow these tips and you will soon gain a well-deserved reputation as someone who knows how to listen carefully and respectfully to those around them.

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Jay Hill

Freelance Writer

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Last Updated on January 18, 2019

7 Ways To Deal With Negative People

7 Ways To Deal With Negative People

Some people will have a rain cloud hanging over them, no matter what the weather is outside. Their negative attitude is toxic to your own moods, and you probably feel like there is little you can do about it.

But that couldn’t be farther from the truth.

If you want to effectively deal with negative people and be a champion of positivity, then your best route is to take definite action through some of the steps below.

1. Limit the time you spend with them.

First, let’s get this out of the way. You can be more positive than a cartoon sponge, but even your enthusiasm has a chance of being afflicted by the constant negativity of a friend.

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In fact, negativity has been proven to damage your health physically, making you vulnerable to high levels of stress and even cardiac disease. There’s no reason to get hurt because of someone else’s bad mood.

Though this may be a little tricky depending on your situation, working to spend slightly less time around negative people will keep your own spirits from slipping as well.

2. Speak up for yourself.

Don’t just absorb the comments that you are being bombarded with, especially if they are about you. It’s wise to be quick to listen and slow to speak, but being too quiet can give the person the impression that you are accepting what’s being said.

3. Don’t pretend that their behavior is “OK.”

This is an easy trap to fall into. Point out to the person that their constant negativity isn’t a good thing. We don’t want to do this because it’s far easier to let someone sit in their woes, and we’d rather just stay out of it.

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But if you want the best for this person, avoid giving the false impression that their negativity is normal.

4. Don’t make their problems your problems.

Though I consider empathy a gift, it can be a dangerous thing. When we hear the complaints of a friend or family member, we typically start to take on their burdens with them.

This is a bad habit to get into, especially if this is a person who is almost exclusively negative. These types of people are prone to embellishing and altering a story in order to gain sympathy.

Why else would they be sharing this with you?

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5. Change the subject.

When you suspect that a conversation is starting to take a turn for the negative, be a champion of positivity by changing the subject. Of course, you have to do this without ignoring what the other person said.

Acknowledge their comment, but move the conversation forward before the euphoric pleasure gained from complaining takes hold of either of you.

6. Talk about solutions, not problems.

Sometimes, changing the subject isn’t an option if you want to deal with negative people, but that doesn’t mean you can’t still be positive.

I know that when someone begins dumping complaints on me, I have a hard time knowing exactly what to say. The key is to measure your responses as solution-based.

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You can do this by asking questions like, “Well, how could this be resolved?” or, “How do you think they feel about it?”

Use discernment to find an appropriate response that will help your friend manage their perspectives.

7. Leave them behind.

Sadly, there are times when we have to move on without these friends, especially if you have exhausted your best efforts toward building a positive relationship.

If this person is a family member, you can still have a functioning relationship with them, of course, but you may still have to limit the influence they have over your wellbeing.

That being said, what are some steps you’ve taken to deal with negative people? Let us know in the comments.

You may also want to read: How to Stop the Negative Spin of Thoughts, Emotions and Actions.

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