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7 Common Issues That Hinder an Online User Experience

7 Common Issues That Hinder an Online User Experience

Having a website in the modern age can be rewarding as long as it is operated in the right way. Any website that doesn’t conform could find itself gathering virtual dust within the online sphere.

It is believed that mobile-connected devices will account for 68 percent of all Internet traffic by 2017. While these kinds of numbers can be exciting for webmasters, websites that fail to offer the best possible user experience online will often fall by the wayside.

In order to ensure the best possible user experience and a seamless conversion process, ensure that your site isn’t making these 7 user experience mistakes.

1. Lack of Social Sign-Up and Logins

The filling in of registration forms is something that many try to avoid online, simply because the task can be monotonous at best. However, as social networking continues to gain more traction in the online world, so do the features it offers.

Having the option to log in or sign up via a social network ensures that you provide a seamless experience for users to get started and view the content, which eventually, can lead to an increase in subscribers and customers.

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Solution: If running a community or a subscription based website, ensure to implement social sign-ups and log-ins that don’t require users to fill in a lengthy contact form, and avoids email verifications.

2. Poor Navigation and Hidden Pages

The lack of clean and simple navigation can quickly ruin the experience that users have with the site. Usually, visitors wouldn’t be willing to make more than 3-4 clicks to get to the desired page.

Unless the website is over 10,000 pages, webmasters & designers need to ensure that all pages are properly structured and categorised under relevant “parent” pages.

Solution: Use a clear menu structure with top-level pages and sub-pages. Categorise the pages that you wish users to navigate to in a proper manner. As an example, list your services pages under the main “Services” or “What we Offer” page.

3. Not optimised for mobile

Although the Internet has evolved, that doesn’t mean that every website adapts to a mobile & tablet screens. According to Marketing Land, mobile traffic accounts for more than 50% of all the traffic. Those who have not updated their website will find that their users have less-than-stellar experience when navigating the site, often having to pinch in and out screen, zoom in and out, and use awkward button placements to find their way around the website.

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Mobile users who are not able to navigate a site that is not responsive will often look elsewhere, which can be detrimental to your sales turnover.

Solution: Ensure to invest into a mobile and tablet versions of the site. If using WordPress, this just comes down to choosing the right responsive theme that will automatically adjust to the screen size.

4. Excessive Pop-ups

Although the vast majority of people have developed an immunity against pop-ups, some of us still feel frustrated when there is an excessive number of pop-ups asking to sign-up for the email updates with a tiny grey text saying “No, I don’t want to”.

Yes, pop-ups are an effective way to increase your email database and encourage social sharing, as long as this strategy is not overused to the point when people get frustrated and annoyed with the site.

Solution:

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  • Don’t place multiple pop-ups on a single web page.
  • Make sure that your pop-ups are relevant. For example, you wouldn’t want to show an email sign-up to a person who has already signed up.
  • Ensure that those pop-ups are easy to close.

5. Complicated Contact Forms

Almost every website uses contact forms, whether it’s as simple “contact us” or a transactional form. One of the most common issues that sites make is to do with lengthy forms & unnecessary fields. Far too often, websites add irrelevant fields when trying to get as much information as possible in one go. Who would want to fill in a 10-minute contact form just to get in touch? Yes, no one, especially if you are on a mobile.

Solution: Keep the form fields to a minimum, and only ask for the relevant information. What would people think when your site is asking for their address just to receive a quote? Yes, that you would probably post a bunch of annoying leaflets.

6. Poorly Written Content

Poorly written content has been a bugbear of the online world in the past. During the early days of the Internet, it wasn’t unusual to enter a search term and be greeted with a series of online sites that offered nothing but a series of ads.

In a bid to contend with the poorly-written content, Google introduced a number of algorithm updates that looked to ensure that any content being presented to an online audience was informative and relevant.

As such, websites had to ensure that content matched that of the keywords being searched. If it didn’t, it would simply fall down the results page. As such, it’s now more important than ever to ensure that any content being produced for your website is written professionally as well as being informative.

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Solution: Ensure that your provide a regular stream of top notch quality content that is targeted to provide accurate and useful information to the user.

7. Online Users Who Are Kept Waiting

While it’s not always the fault of the webmaster, any servers that struggle with the downloading of information will often affect the user experience, normally meaning that they will abort the action they were trying to perform, which could be an all-important sign-up, or a potential customer.

Furthermore, users would not normally wait for more than 4 seconds for the site to load. Hence, if your site speed is greater than 4 seconds, users are very likely to leave the site.

Solution:

  • Choose a good hosting provider
  • Implement a CDN (Content Delivery Network)
  • Minify and Combine CSS & Javascript files
  • Install a good caching plugin
  • Optimise, compress and scale your images
  • Minimise DNS lookups

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Dmytro Spilka

Head Wizard

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40 Top Productivity Apps for iPhone (2018 Updated)

40 Top Productivity Apps for iPhone (2018 Updated)

Over the years here at Lifehack, we’ve discussed plenty of apps that you can use to improve your overall productivity.

There are certain ones that many of our contributors and editors (past and present) have adopted over the long-term — there are always the stalwarts that stick around. But there are also new apps that crop up every day, adding more and more depth to the app category.

Some of the apps are incredibly plain and simple, while others are more robust and offer more features than you can shake a stick at. And everyone has the one they prefer.

It’s been our job (and still is our job) to keep abreast of all of the productivity-type apps out there. As a result — and as a bit of a refresher — we’ve put together a list of 40 best productivity apps for iPhone to provide you with an all-in-one resource for you.

Productivity apps to help you get things done

1. OmniFocus

This app is, while pricey, considered to be one of the (if not the) most robust and full-featured productivity apps on the market.

Download it here.

    2. Forest

    Train yourself to put your phone down and stay focused on the task at hand by playing with this planting game. It’s fun and will help you achieve more.

    Download it here.

      3. Things

      Another robust choice, this app is a favorite amongst “productivityists”.[1]

      Download it here.

        4. 30/30

        Recently covered here at Lifehack

        , 30/30 is a newcomer to the game that incorporates lists and timing of tasks into an elegant and easy-to-use interface.

        Download it here.

          5. Any.Do

          A beautiful-looking app that is both easy on the eyes and your wallet.

          Download it here.

            6. PocketLife Calendar

            This calendar app is specifically designed to be stylish and super easy-to-use. You can organize your life easily with different modern features.

            Download it here.

              7. Asana

              We’ve covered Asana here at Lifehack

              , and it is being actively developed by a strong team committed to making collaborative task management a more efficient and effective experience.

              Download it here.

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                8. ToDoist

                This app keeps track of everything – from simple errands to your most important projects – so you can get it all done and enjoy more peace of mind along the way.

                Download it here.

                  9. FlowTasks

                  From the folks at MetaLab, Flow is a gorgeous collaborative task management app that is easy-to-use and incredibly functional.

                  Download it here.

                    10. Calendars 5

                    This calendar app focuses on events that help you to keep track of upcoming events and tasks easily. It has everything you need to organize, track and complete your to-dos.

                    Download it here.

                      11. Clear – Tasks, Reminders & To-Do Lists

                      A fun and innovative list-making app that relies on swiping and pinching to make things happen. Clear created a lot of buzz when it launched, and might be the perfect to-do list gateway app for many.

                      Download it here.

                        12. Due

                        A robust reminders app that lets you store and maintain reminders of all types. It’s replaced Reminders for me when it comes to the basics, and it’s worth a look if you want to keep the mundane stuff out of your head and cluttering your mind.

                        Download it here.

                          13. Checkmark 2

                          I use this app

                          for location-based reminders (such as groceries I need to get or single items I need to pick up from various locations). Checkmark is simple to use and a valuable addition to my productivity arsenal.

                          Download it here.

                            14. TeuxDeux

                            Created by Tina Roth Eisenberg and Fictive Kin — Teux Deux is simple and incredibly stellar in terms of design. If you like lists (including the popular “Someday Bucket”) and want to associate dates with tasks, then Teux Deux will be right up your alley.

                            Download it here.

                              15. Wunderlist 

                              Another incredibly popular choice is Wunderlist. Part of 6Wunderkinder’s software family, it sports a gorgeous design and is incredibly functional. We’ve talked about the app a couple of times here at Lifehack, so check those posts out here.

                              Download it here.

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                                16. Nirvana

                                For the GTD enthusiasts, there’s Nirvana. Straight from the source: “Nirvana frees your mind to focus on actually getting things done. If you’ve had enough of generic to-do lists, it’s time for Nirvana.”

                                Download it here.

                                  17. Priorities

                                  An elegant-looking task management app that has received decent reviews,[2] this could be the one for you if you’re not a fan of OmniFocus or Things — especially if you need (or want) to share tasks with others.

                                  Download it here.

                                    Productivity apps that help you build habits

                                    18. Productive

                                    With this app, you can plan your habits with an easy-to-use interface, schedule habits for any time of the day, set smart reminders for each time of the day and stay on track with useful feedback. This app is perfect for anyone who wants to build a habit that sticks.

                                    Download it here.

                                      19. Habitica: Gamified Taskmanager

                                      You can complete tasks and build habits in a more fun way with this app. Input your Habits, your Daily goals, and your To-Do list, and then create a custom avatar. Check off tasks to level up your avatar and unlock features such as armor, pets, skills, and even quests.

                                      Download it here.

                                        20. Streaks

                                        This app follows the model of the popular “don’t break the chain method” in that you use the app to track how you are donig in the pursuit of your goal. Great for goal-setting — and an easy and elegant interface to boot.

                                        Download it here.

                                          21. Remember The Milk

                                          Another popular to-do list app, Remember The Milk has a huge following. It has plenty to offer, including the ability to share tasks with others.

                                          Download it here.

                                            22. Day One Journal

                                            When it comes to journaling, nothing really beats Day One. Its latest update added a slew of features that will make you want to start making journaling a habit.

                                            Download it here.

                                              Productivity apps that makes organization easy

                                              23. Evernote

                                              Touted as the world’s most widely-used productivity app, Evernote an be used simply as a notetaking app or can be customized to be your GTD app of choice — among other things.

                                              Download it here.

                                                24. Pocket

                                                You can save an article, video or link you want to read or watch later to Pocket from anywhere including your computer, Safari, email, and your favorite apps like Facebook, Twitter, Flipboard, and Feedly.

                                                Download it here.

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                                                  25. Sync.Me

                                                  This app identifies unknown phone calls, warns you from annoying spam calls, and adds a caller picture to your contacts from Facebook, Twitter and Google+.

                                                  Download it here.

                                                    26. Droplr

                                                    One of the most popular file-sharing apps out there today. Straight from the source: “Stay productive on the go. Droplr for iPhone keeps you in sync and makes sharing on the iPhone natural.”

                                                    Download it here.

                                                      27. Dropbox

                                                      Before iCloud, there was Dropbox. And there still is Dropbox, which is still widely used by both Mac and PC users all over the globe. It’s like having a flash drive in your iPhone. A must-have.

                                                      Download it here.

                                                        28. iDolly 

                                                        In conjunction with Dolly Drive and DollySync, iDolly allows you to edit and share your documents from your iPhone.

                                                        Since all your changes sync automatically to all your devices, the current version of a document will always be accessible because Dolly Sync keeps everything in sync. Very handy.

                                                        Download it here.

                                                          29. Soulver

                                                          It may seem odd that a calculator app shows up on this list, but this is no ordinary calendar app. Ben Brooks over at The Brooks review describes Soulver as follows: “It is what calculators would have been if they were invented at the same time computers were, instead of what we have with most calculator apps.” [3]

                                                          Download it here.

                                                            Productivity apps that help you work smart

                                                            30. Captio

                                                            A simple capture tool. Straight from the developers: “It’s simple. Open Captio and start typing. When you’re done, hit Send. The note is immediately delivered to your email inbox.”

                                                            Download it here.

                                                              31. Drafts

                                                              A tremendous capture tool that allows for simple capture, followed by sending items to various applications such as OmniFocus, Things and more.

                                                              Download it here.

                                                                32. NoteShelf 2

                                                                This is a perfect note-taking app for you. You can take beautiful handwritten notes, type, annotate PDFs, record audio & create lists. You can organize them into categories or groups.

                                                                Download it here.

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                                                                  33. Doodle

                                                                  This app links directly with the Doodle service, which is one that allows you to plan and organize meetings far more efficiently and effectively. Lifehack contributor Steve Dotto has written about Doodle more in-depth here.

                                                                  Download it here.

                                                                    34. TextExpander (Legacy)

                                                                    I have saved countless hours of time with TextExpander, and despite its inability to be as robust on iOS as it is on the Mac, it is still a worthy app to have in your arsenal.

                                                                    Download it here.

                                                                      35. Launch Center Pro

                                                                      A quick launcher for the iPhone that doesn’t just launch an app…with some of them it can do much more. This app saves you time by launching complex actions in a single tap.

                                                                      Download it here.

                                                                        36. GoodReader

                                                                        This may seem to be an odd one to make this list, but here are plenty of reasons why it is here with this article.

                                                                        Download it here.

                                                                          37. LogMeIn

                                                                          Want to be able to control your Mac from wherever you are? Then get this app.

                                                                          Download it here.

                                                                            Productivity apps that improve security

                                                                            38. 1Password

                                                                            There is simply no better password manager out there. I’ve even put together a 1Password Emergency Kit worth looking at here.

                                                                            Download it here.

                                                                              39. LastPass Password Manager

                                                                              You can store passwords and logins, create online shopping profiles, generate strong passwords, track personal information in photo and audio notes.

                                                                              All you have to do is remember your LastPass master password, and LastPass autofills web browser and app logins for you.

                                                                              Download it here.

                                                                                40. Truecallers

                                                                                Identify and block spammers, search for unknown numbers and call friends easily with this app. With a community-based spam list from over 250 million users, you’ll need this app.

                                                                                Download it here.

                                                                                  There are plenty of other options out there (and we’ve heard from readers in the past as to what they enjoyed using), but these 40 are among the best.

                                                                                  Reference

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