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How To Motivate Your Employees’ Productivity

How To Motivate Your Employees’ Productivity

In the office, your workers follow your lead. That’s why motivating them to work, to better themselves (for MORE than just a paycheck) is important.

Great leaders do just that. Motivating someone is more than just pushing them – here are 10 tips on how to do just that.

1. LOVE What You Love

When I was crashing a wedding a few years ago, one of the bridesmaids’ sisters complimented my energy for dancing. “I’ve never seen someone so enthusiastic at these things,” she said.

The obsessive love you feel for what you’re doing, when it transcends the mundane reason of being only for the paycheck… Is more apparent than you realise. We pick up on energies and vibes, steering towards people who seem to be operating on a different level.

Be that person people gravitate towards to: they’ll resonate with you, and follow your lead. Lead by example.

2. Take Some Time Off

Break and break often. Human beings are not wired to shoot through the atmosphere at 500 mph, for hours on end. We just can’t work efficiently like that.

I’ll admit, there have been days where I just did not want to take a break – I was in that sweet, blissful zone. Total self-harmony. The only other time I was that excited was my younger years’ experiments with pharmaceutical drugs. But this was work, work I loved, and looked forward to doing the entire day.

You know what happened at the end of the work day?

You know what happened, don’t you. Yeah you do.

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I went home, undressed, and face-planted the living room sofa. And stayed there for a grizzly 14 hours.

If I’m lyin’, I’m dyin’.

3. Keep Home at Home

You’re running a business. You have deadlines to meet. If you see someone who’s carrying three emotional briefcases, politely kick them out of your workplace. This isn’t a time for soap, drama, or soap dramas. Everybody today is here to make money (and have a smooth-as-sails fun time doing it).

It’s called “work” for a reason – try to keep that in people’s minds as they go about their day. Work isn’t a platform for airing personal problems.

Be sure to round up the troops and tell them that.

4. Motivate Growth

Take a mental note of quirks and interests your workers have. As a leader, these people go to you for guidance. How many times has a mentor, friend, or leader of yours been influential in your life’s decisions?

Be that influence by helping your workers’ special “areas.” Did you learn that Sally is a writer in her off-time? Buy her “The Elements Of Style” by William Strunk, Jr. Did the grapevine tell you that Joe has an obsession with dolphins? Take Joe out for lunch to an aquarium – dolphins galore! (Just be sure to do the equivalent for every worker.)

Figure out that special quality that makes people who they are… And then help them develop that quality, in the workplace.

My art teacher in elementary did that – and she was by far the greatest teacher there. Many of my classmates I kept in touch with feel the same way I do, as well.

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Why? Because she helped us form that special part of ourselves the other teachers sort of had to ignore, for the sake of getting through the curriculum.

5. Believe In Yourself

You’re successful in all that you do – and success comes easily to you. You have complete composure every single time of the day – you accept challenges and arguments in good spirits and calmly.

How you think about yourself makes up a large part of how you’ll treat workers. Whether you think you can or can’t, you’re right.

Do you remember the blockbuster hit Wolf On Wall Street? There was NOBODY like seeing confident-as-all-get-out Jordan Belfort walking into the wolf’s den, preparing to land another knock-out speech.

He was able to do that because he believed in himself – his self-belief made him millions of dollars, after all.

6. Actually Talk With People

When things go right and you spot someone doing a bang-on performance, acknowledge that! Don’t you appreciate being thanked for doing something right? Your workers need your encouragement and energy.

And when things go wrong? Talk about them, as well. There is nothing more counter-productive and time wasting than bickering, complaining, and starting arguments about a bad worker.

The longer air remains foggy and “damp”, the more stress builds steam. When stress builds steam, tension gets high and strong. People start suffering. Work

7. Inspire Happiness

Outside of the Grinch and that one old bag who always has something up his/her craw… Most people can’t resist a smile or friendly gesture.

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Inspiring happiness boosts morale and gives people an incentive to get in their seats and work. When I worked the gruesome 9-5, in a dinky cubicle, the boss man wouldn’t allow us to personalise our cubicles. He said he couldn’t afford us being distracted.

Please, for the sake of your workers’ humanity, let them express who they are with the little space they can afford to.

Slowing down has also shown to maximise productivity. Instead of making everybody a scatter-brained, nerves-on-edge breakdown waiting to happen… Encourage everyone to tackle one project at a time.

One practical thing you can do right now is to hire a happiness trainer. Yes, that’s a thing. Really.

8. Build Camaraderie

Years ago when I worked briefly as a first assistant editor on a student film, we quickly realised this: unless we meshed on a deeper level, the film wouldn’t make the cut for a festival.

Working together, even offering advice about certain shots and music choices and giving our two cents about each other’s specialty… Helped us join together and bond more.

In life, love and business, having a group of people by your side while you wade through the swamps and sail aboard rollercoasters makes those journeys worthwhile.

9. Be Gracious

Here’s the real truth: No matter how much your company hates and berates each other (often behind each others’ backs… It’s your job to simmer the heat and turn flames into sizzle. The workplace is a warzone – like high school on a much larger scale.

Your team works with each other and, there’s a giant chance a few people feel underappreciated, underfed and underpaid.

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One way of showing how much you ADMIRE having them in your employ… Is by throwing a potluck party for lunch. (This is a very popular decision, with good reason.)

10. Stay In Shape

A lot of self-made millionaires exercise.

So, all those annoying health-freaks pestering you to move more, eat healthier, and talk so much you want to do violent things to them?

They’re on to something the rich have known.

Final Thoughts

At the end of the day, being a monumental leader isn’t about controlling people. It isn’t about how much profit you make the company.

Being a memorable, valuable leader requires human involvement. Bring the humanity of your workers to life, and you’ll see a giant increase in success – both in life, love and business.

Featured photo credit: pixabay.com via pixabay.com

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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