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3 Steps to Create a Powerful Small Business Content Marketing Strategy

3 Steps to Create a Powerful Small Business Content Marketing Strategy

The small business is the underdog when it comes to marketing initiatives. They don’t have behemoth budgets, crack teams of marketing specialists, or even the firsthand experience that comes with being an established enterprise.

Fortunately, the internet has leveled the playing field a bit. Content marketing strategies can be a great equalizer for small businesses looking to become thought leaders or drive traffic to their site. So how does a small business create a content marketing strategy?

1. It Starts With Research

The first step in any small business (or large business, for that matter) content strategy is to do your research. All of your groundwork starts here, and, like the foundation of a house, your entire content strategy will be built upon it. Content strategies that utilize the wrong information, or that constructed with a lack of it, will suffer the same fate as a structure built upon a poor foundation – so make sure that you’re not skimping in this area.

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The first thing you’ll want to research is who your audience is. One of the best, and simplest tidbits of information comes from the Content Marketing Institute: “if your content is for everybody, it’s for nobody.” It makes sense. If you’re marketing automotive products, you don’t need to be writing content for people who are interested in buying a toothbrush, right? Ask yourself, “what problem does my product/service solve?” and “who are the people most likely to need this solution?” If you have any existing customer demographic data, pull that up and apply it as well, segmenting customer profiles if necessary. Once you have an idea of who your content is aimed at, you’ll have a better idea of how that content should be centered.

Another way to get a bearing on the direction of your content strategy would be to research your competitors. Take a look at what they’re doing, as well as who they’re marketing to, and make note of what seems to be going well for them, as well as areas you might see them lacking in. Your content needs to be just as good as, if not better than, your competition’s. This will help you define what customers will gain from choosing your brand over a competitor’s brand – and if there isn’t anything that makes you better, you need to be focusing on bettering your product before you market it. The CoSchedule Blog sums up four questions that you should have answered before you embark on your content journey:

  • Why does your content deserve to exist?
  • Who is going to read it?
  • What is your competition doing (and how can you do it better)?
  • Why should your audience choose your brand and your content over your competitor’s?

Once you’ve figured out who your target audience is, CoSchedule also recommends creating a target audience definition based on your product/service, your audience’s main demographic, and your content’s mission. The simple example they give looks like this:

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“[INSERT YOUR BRAND] creates content to help and inform [INSERT DEMOGRAPHIC] so they can [INSERT ACTION] better.”

2. Set Goals and Draft Your Project

Once you’ve got the basics down, you’ll want to set goals for your campaign. Small businesses need to be realistic about what they can and cannot do based on the resources that they have and work within those parameters. This includes your content strategy’s overall objective, the timeframe in which you’ll complete your action items, how much time, money, and resources you’re willing to invest in the strategy, and how much room you have for flexibility once the strategy gets going.

Beginning with objectives, you need to have a clear, defined reason that you’re engaging in a content marketing strategy. Without a goal, how can you know what you’re aiming for? Duct Tape Marketing advises that there are essentially two categories pertaining to content marketing objectives:

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  1. Brand Engagement, which includes
    1. Improving brand reception
    2. Becoming a thought leader
    3. Increasing brand loyalty
    4. Creating passionate brand advocates
  1. Demand Generation, which includes
    1. Improving SEO and website traffic
    2. Generating leads
    3. Nurturing leads
    4. Increasing sales and revenue

Again, know your limitations – you don’t want to start a content strategy that focuses on too many of these objectives at one time, or else you’ll be spread too thin and won’t accomplish anything. This ties directly into your timeframe initiatives as well; ask yourself, when do these goals need to be accomplished by? Content strategies take time to develop, and they take time before you’ll start seeing any return. Of course, the more time and money you invest, the more able you’ll be to push for quicker turnaround.

While everybody and their grandmother wants results Johnny-on-the-spot, the reality is that fine wine takes time. After development, you’re going to want to continue pursuing your strategy in multiple phases. At first, it may be in your best interest to start out slow and methodical, recording success and allowing yourself freedom in the later stages to pivot if an opportunity presents itself, or to switch tactics if you notice that one is failing. Allowing yourself this flexibility is important, as content and responses to it can develop in a natural fashion that demands a response by your campaign.

3. Developing Content, Finally

When you’re writing content, you want to focus on the marketing funnel. You’re going to be writing the most posts for people who are at the top of that funnel, people who will either take the information from your writing and move on, or who will say “hey, that was interesting and helpful – I want to know more about this topic.”

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These are the people you want to capture. From there they may research their issue further, diving deeper into your website and exploring posts that cover the topic in greater detail. No matter what market you’re in, you want to make sure that these “top-of-the-funnel” posts are accessible to a wide audience, and not too heady. In an article with Huffington post, Philadelphia-based lawyer Joel J. Kofsky gives this advice: “The best legal content marketing speaks to an educated audience without drowning in complex legalese that only alienates the reader… For example, I don’t try to explain the intricacies of personal injury law in a 350-word blog post: I focus on the one or two concerns most pressing to the audience and build from there.”

At the same time, you don’t want to dumb down a post to the point that it’s void of any meaning. One cardinal sin of content marketing is developing and publishing what is called “fluff content,” or pieces that are written for the sake of being written but that don’t actually provide much value to the reader. Avoid this pitfall like the plague–if you’re trying to build an SEO presence with blog content, you may actually be doing yourself a disservice with this style of strategy. Google (GOOG) has done very well as a company by regulating spam and spammy content, and they’ll ding you if they catch you perpetuating these practices. After you’ve written your content, you’re ready to deploy.

After you begin your content strategy, remember to leave wiggle room for agile changes to your strategy. This was mentioned above, but it’s worth mentioning a second time. Rarely do things work out the first time, and the mark of a successful person isn’t measured by how often they avoid making mistakes, but rather how well they adapt to those mistakes, as well as how they can turn those mistakes into situations that can be capitalized on. Remember: keep your head up, keep at it, and focus on getting it right. You’ll find yourself with a successful content strategy in no time at all.

Featured photo credit: raleighenterprises.com via raleighenterprisescom.files.wordpress.com

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Andrew Heikkila

Owner-Operator of Earthlings Entertainmnet

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Last Updated on March 29, 2021

5 Types of Horrible Bosses and How to Beat Them All

5 Types of Horrible Bosses and How to Beat Them All

When I left university I took a job immediately, I had been lucky as I had spent a year earning almost nothing as an intern so I was offered a role. On my first day I found that I had not been allocated a desk, there was no one to greet me so I was left for some hours ignored. I happened to snipe about this to another employee at the coffee machine two things happened. The first was that the person I had complained to was my new manager’s wife, and the second was, in his own words, ‘that he would come down on me like a ton of bricks if I crossed him…’

What a great start to a job! I had moved to a new city, and had been at work for less than a morning when I had my first run in with the first style of bad manager. I didn’t stay long enough to find out what Mr Agressive would do next. Bad managers are a major issue. Research from Approved Index shows that more than four in ten employees (42%) state that they have previously quit a job because of a bad manager.

The Dream Type Of Manager

My best manager was a total opposite. A man who had been the head of the UK tax system and was working his retirement running a company I was a very junior and green employee for. I made a stupid mistake, one which cost a lot of time and money and I felt I was going to be sacked without doubt.

I was nervous, beating myself up about what I had done, what would happen. At the end of the day I was called to his office, he had made me wait and I had spent that day talking to other employees, trying to understand where I had gone wrong. It had been a simple mistyped line of code which sent a massive print job out totally wrong. I learn how I should have done it and I fretted.

My boss asked me to step into his office, he asked me to sit down. “Do you know what you did?” I babbled, yes, I had been stupid, I had not double-checked or asked for advice when I was doing something I had not really understood. It was totally my fault. He paused. “Will you do that again?” Of course I told him I would not, I would always double check, ask for help and not try to be so clever when I was not!

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“Okay…”

That was it. I paused and asked, should I clear my desk. He smiled. “You have learnt a valuable lesson, I can be sure that you will never make a mistake like that again. Why would I want to get rid of an employee who knows that?”

I stayed with that company for many years, the way I was treated was a real object lesson in good management. Sadly, far too many poor managers exist out there.

The Complete Catalogue of Bad Managers

The Bully

My first boss fitted into the classic bully class. This is so often the ‘old school’ management by power style. I encountered this style again in the retail sector where one manager felt the only way to get the best from staff was to bawl and yell.

However, like so many bullies you will often find that this can be someone who either knows no better or is under stress and they are themselves running scared of the situation they have found themselves in.

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The Invisible Boss

This can either present itself as management from afar (usually the golf course or ‘important meetings) or just a boss who is too busy being important to deal with their staff.

It can feel refreshing as you will often have almost total freedom with your manager taking little or no interest in your activities, however you will soon find that you also lack the support that a good manager will provide. Without direction you may feel you are doing well just to find that you are not delivering against expectations you were not told about and suddenly it is all your fault.

The Micro Manager

The frustration of having a manager who feels the need to be involved in everything you do. The polar opposite to the Invisible Boss you will feel that there is no trust in your work as they will want to meddle in everything you do.

Dealing with the micro-manager can be difficult. Often their management style comes from their own insecurity. You can try confronting them, tell them that you can do your job however in many cases this will not succeed and can in fact make things worse.

The Over Promoted Boss

The Over promoted boss categorises someone who has no idea. They have found themselves in a management position through service, family or some corporate mystery. They are people who are not only highly unqualified to be managers they will generally be unable to do even your job.

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You can find yourself persistently frustrated by the situation you are in, however it can seem impossible to get out without handing over your resignation.

The Credit Stealer

The credit stealer is the boss who will never publically acknowledge the work you do. You will put in the extra hours working on a project and you know that, in the ‘big meeting’ it will be your credit stealing boss who will take all of the credit!

Again it is demoralising, you see all of the credit for your labour being stolen and this can often lead to good employees looking for new careers.

3 Essential Ways to Work (Cope) with Bad Managers

Whatever type of bad boss you have there are certain things that you can do to ensure that you get the recognition and protection you require to not only remain sane but to also build your career.

1. Keep evidence

Whether it is incidents with the bully or examples of projects you have completed with the credit stealer you will always be well served to keep notes and supporting evidence for projects you are working on.

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Buy your own notebook and ensure that you are always making notes, it becomes a habit and a very useful one as you have a constant reminder as well as somewhere to explore ideas.

Importantly, if you do have to go to HR or stand-up for yourself you will have clear records! Also, don’t always trust that corporate servers or emails will always be available or not tampered with. Keep your own content.

2. Hold regular meetings

Ensure that you make time for regular meetings with your boss. This is especially useful for the over-promoted or the invisible boss to allow you to ‘manage upwards’. Take charge where you can to set your objectives and use these meetings to set clear objectives and document the status of your work.

3. Stand your ground, but be ready to jump…

Remember that you don’t have to put up with poor management. If you have issues you should face them with your boss, maybe they do not know that they are coming across in a bad way.

However, be ready to recognise if the situation is not going to change. If that is the case, keep your head down and get working on polishing your CV! If it isn’t working, there will be something better out there for you!

Good luck!

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