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Poor Man Cries Heartbreakingly On A Cold Night, Young Woman Helps Him With A Great Idea

Poor Man Cries Heartbreakingly On A Cold Night, Young Woman Helps Him With A Great Idea

What would you do if you witnessed suffering first-hand? Would you be able to come up with the right words, the right actions, and the right response to make a difference? Most importantly, would you be brave enough to interfere?

 A Night Of Suffering

heartbreakingly
    via Nicole Heintz (Facebook)

    Nicole Heintz was just an average young woman on her way to work on a freezing Minnesota day. She stopped at a gas station — both to refill her tank and get some quiet time before she started a rushed shift — and found a scene she hadn’t expected.

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    A man, sobbing heartbreakingly and downtrodden, huddled near a gas pump. He wore flip-flops and tattered stockings. Nicole got out of her car and peeked into the vehicle he stood by. Inside, a woman in the front seat sat with her hands over her face in shame while her two daughters cuddled together beneath a blanket in the backseat, trying to stay warm.

    heartbreakingly
      via Flickr

      An Act Of Human Compassion

      His desolate confession, “I can’t even provide for my family”, moved her to action. Nicole reacted out of compassionate instinct: she swiped her card at the pump the man stood near and told him to fill up his car.

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      “In that same moment his wife got out of her car, she asked her husband what was going on and he told her I just paid for their gas. Her pants were dirty and torn. I asked her to come to my car”, she recalled.

      Fortunately for Nicole, a disaster in her trip from California to Minnesota — lost luggage and an impromptu shopping trip to replace her clothing and donate older pieces — turned out to be a blessing in disguise. She told the lady to take whatever she wanted. The woman ran back to get her two daughters, who were also dressed in torn clothing that couldn’t keep them warm. They dug through the bags and layered pieces over their old clothes.

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      heartbreakingly
        via Nicole Heintz (Facebook)

        heartbreakingly
          via BobbiMiccormick

          Passing It On

          Nicole’s good deed didn’t end there. Her actions brought a crowd of spectators. An older man gave the father his jacket and another gave them a gift card.

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          heartbreakingly
            via Keith Meyers (NY Times)

            Helping others has a domino effect: one good action often compels others who see it to stand up in other situations. The world will not change unless we demand it. We need to take action to make changes. Not because it is newsworthy, but because it is right.

            heartbreakingly
              via Nicole Heintz (Facebook)

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              Last Updated on May 21, 2019

              How to Communicate Effectively in Any Relationship

              How to Communicate Effectively in Any Relationship

              For all our social media bravado, we live in a society where communication is seen less as an art, and more as a perfunctory exercise. We spend so much time with people, yet we struggle with how to meaningfully communicate.

              If you believe you have mastered effective communication, scan the list below and see whether you can see yourself in any of the examples:

              Example 1

              You are uncomfortable with a person’s actions or comments, and rather than telling the individual immediately, you sidestep the issue and attempt to move on as though the offending behavior or comment never happened.

              You move on with the relationship and develop a pattern of not addressing challenging situations. Before long, the person with whom you are in relationship will say or do something that pushes you over the top and predictably, you explode or withdraw completely from the relationship.

              In this example, hard-to-speak truths become never- expressed truths that turn into resentment and anger.

              Example 2

              You communicate from the head and without emotion. While what you communicate makes perfect sense to you, it comes across as cold because it lacks emotion.

              People do not understand what motivates you to say what you say, and without sharing your feelings and emotions, others experience you as rude, cold or aggressive.

              You will know this is a problem if people shy away from you, ignore your contributions in meetings or tell you your words hurt. You can also know you struggle in this area if you find yourself constantly apologizing for things you have said.

              Example 3

              You have an issue with one person, but you communicate your problem to an entirely different person.

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              The person in whom you confide lacks the authority to resolve the matter troubling you, and while you have vented and expressed frustration, the underlying challenge is unresolved.

              Example 4

              You grew up in a family with destructive communication habits and those habits play out in your current relationships.

              Because you have never stopped to ask why you communicate the way you do and whether your communication style still works, you may lack understanding of how your words impact others and how to implement positive change.

              If you find yourself in any of the situations described above, this article is for you.

              Communication can build or decimate worlds and it is important we get it right. Regardless of your professional aspirations or personal goals, you can improve your communication skills if you:

              • Understand your own communication style
              • Tailor your style depending on the needs of the audience
              • Communicate with precision and care
              • Be mindful of your delivery, timing and messenger

              1. Understand Your Communication Style

              To communicate effectively, you must understand the communication legacy passed down from our parents, grandparents or caregivers. Each of us grew up with spoken and unspoken rules about communication.

              In some families, direct communication is practiced and honored. In other families, family members are encouraged to shy away from difficult conversations. Some families appreciate open and frank dialogue and others do not. Other families practice silence about substantive matters, that is, they seldom or rarely broach difficult conversations at all.

              Before you can appreciate the nuance required in communication, it helps to know the familial patterns you grew up with.

              2. Learn Others Communication Styles

              Communicating effectively requires you to take a step back, assess the intended recipient of your communication and think through how the individual prefers to be communicated with. Once you know this, you can tailor your message in a way that increases the likelihood of being heard. This also prevents you from assuming the way you communicate with one group is appropriate or right for all groups or people.

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              If you are unsure how to determine the styles of the groups or persons with whom you are interacting, you can always ask them:

              “How do you prefer to receive information?”

              This approach requires listening, both to what the individuals say as well as what is unspoken. Virgin Group CEO Richard Branson noted that the best communicators are also great listeners.

              To communicate effectively from relationship to relationship and situation to situation, you must understand the communication needs of others.

              3. Exercise Precision and Care

              A recent engagement underscored for me the importance of exercising care when communicating.

              On a recent trip to Ohio, I decided to meet up with an old friend to go for a walk. As we strolled through the soccer park, my friend gently announced that he had something to talk about, he was upset with me. His introduction to the problem allowed me to mentally shift gears and prepare for the conversation.

              Shortly after introducing the shift in conversation, my friend asked me why I didn’t invite him to the launch party for my business. He lives in Ohio and I live in the D.C. area.

              I explained that the event snuck up on me, and I only started planning the invite list three weeks before the event. Due to the last-minute nature of the gathering, I opted to invite people in the DMV area versus my friends from outside the area – I didn’t want to be disrespectful by asking them to travel on such short notice.

              I also noted that I didn’t want to be disappointed if he and others declined to come to the event. So I played it safe in terms of inviting people who were local.

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              In the moment, I felt the conversation went very well. I also checked in with my friend a few days after our walk, affirmed my appreciation for his willingness to communicate his upset and our ability to work through it.

              The way this conversation unfolded exemplified effective communication. My friend approached me with grace and vulnerability. He approached me with a level of curiosity that didn’t put me on my heels — I was able to really listen to what he was saying, apologize for how my decision impacted him and vow that going forward, I would always ask rather than making decisions for him and others.

              Our relationship is intact, and I now have information that will help me become a better friend to him and others.

              4. Be Mindful of Delivery, Timing and Messenger

              Communicating effectively also requires thinking through the delivery of the message one intends to communicate as well as the appropriate time for the discussion.

              In an Entrepreneur.com column, VIP Contributor Deep Patel, noted that persons interested in communicating well need to master the art of timing. Patel noted,[1]

              “Great comedians, like all great communicators, are able to feel out their audience to determine when to move on to a new topic or when to reiterate an idea.”

              Communicating effectively also requires thoughtfulness about the messenger. A person prone to dramatic, angry outbursts should never be called upon to deliver constructive feedback, especially to people whom they do not know. The immediate aftermath of a mass shooting is not the ideal time to talk about the importance of the Second Amendment rights.

              Like everyone else, I must work to ensure my communication is layered with precision and care.

              It requires precision because words must be carefully tailored to the person with whom you are speaking.

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              It requires intentionality because before one communicates, one should think about the audience and what the audience needs in order to hear your message the way you intended it to be communicated.

              It requires active listening which is about hearing verbal and nonverbal messages.

              Even though we may be right in what we say, how we say it could derail the impact of the message and the other parties’ ability to hear the message.

              Communicating with care is also about saying things that the people in our life need to hear and doing so with love.

              The Bottom Line

              When I left the meeting with my dear friend, I wondered if I was replicating or modeling this level of openness and transparency in the rest of my relationships.

              I was intrigued and appreciative. He’d clearly thought about what he wanted to say to me, picked the appropriate time to share his feedback and then delivered it with care. He hit the ball out of the park and I’m hopeful we all do the same.

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              Featured photo credit: Kenan Buhic via unsplash.com

              Reference

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