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Communication, Motivation

Store Owner Is Sick Of Rude Customers, So He Has A Creative Idea To Make Them Polite

Written by Jenny Marchal
A passionate writer who loves sharing about positive psychology.
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Working in a customer-focused job can be hard at times especially when people are less than polite. But coffee barista, Austin Simms of Roanoke, VA, found a novel way to encourage his customers to use their manners when ordering their cup of joe in the morning.

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    Manners Cost Next To Nothing

    The sign Austin placed outside the shop showed discount according to how polite a customer was when placing their order and it brought a smile to many faces – not only for the people working there but for the customers themselves.

    It was the next day that his unique sign went viral after a newspaper in the UK published the photo and got worldwide attention.

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      Changing The World One ‘Please’ And ‘Thank You’ At A Time

      Austin Simms wanted to put the message across that we’re all human beings in need of respect which is sometimes a concept we can forget when going about our daily lives and living in our own minds.

      “I decided because I need to solve all the injustices of the world to start charging more for people who didn’t take the time to say hello and connect and realise we’re all people behind the counter,” Simms said.

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        Small Acts Of Kindness Make A Huge Difference

        The key message from this amazing act is that it’s about the little things in life and how we connect to others around us – whether friends or strangers – that can make a difference in our own world and the world around us.

        So remember to smile and say hello to the people you interact with and spread the power of politeness!

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          Featured photo credit: CatalixTV via youtube.com

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