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Why Poetry Matters Now More Than Ever

Why Poetry Matters Now More Than Ever

Poetry has never been more important. In turbulent times like these, it is natural to search for reliable sources of truth. But where do we find what can seem so illusive?

Does it come through the ever-increasing number of chattering channels, each competing to be heard in the swelling volume of contradictory news? Or through inherited wisdom and knowledge passed down through small family units, as we spread ever further from our roots?

Perhaps we need to look elsewhere. To a timeless source of truth that always speaks from its time to the present moment. Something not based on a need for popularity, specific geography or instantaneous praise.

In times like these, we need poetry more than ever. Here’s why.

When power corrupts

“When power corrupts, poetry cleanses”

What Kennedy understood as he uttered these famous words was the impact poetry can have on truth. Truth as an expansion but not stretching of the facts. Sometimes, facts can be truthful and yet escape without telling the whole truth. Because truth is more than fact, it is experience, it is the sum of all the facts and it is the truth of their importance.

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Poetry is something we can inherit; a lineage of wisdom extending backward from today. And in it you find an understanding of experiences that seem unfathomable to our own, current perception of life.

The poetry of Wilfred Owen and Siegfried Sassoon offer insight into the first world war no documentary can offer. The South African ‘struggle poets’ show us the reality of apartheid oppression by using those very voices the oppressors wished to silence. And in these revelations, we find a source of truth that is personal, specific and felt. It is a truth we find through empathy and compassion rather than finding meaning through dry analysis.

Words that cross barriers

Adrienne Rich offers a humbling, raw picture of gender politics and American life over half a century. Through her precise, masterful incisions, she translates truths so that anyone might access them. And whether they make us uncomfortable, reassured or shocked, her poetry is a mirror for us to reflect our own experience in. They may not be of today but are no less relevant for it.

‘Certain words occur: enemy, oven, sorrow,

Enough to let me know

She’s a woman of my time’

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From Translations in Diving into the Wreck (1972)

There are also some genuinely extraordinary invitations from the most unlikely of sources in poetry. Take for example the Statesman-poets. They include a number of published US president-poets but, perhaps more interestingly, several infamous tyrants too. The young poet Soselo, is a fascinating example of this apparent contradiction. Aged sixteen, Soselo wrote hopeful lines like:

‘My spirit trembling, once again

I’ll glimpse before me the bright moon.’

From Iveria, No 123 (1895)

Yet Soselo was the pseudonym of a young Josef Stalin.

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Why poetry?

From beginners learning to write poetry to seasoned wordsmiths, all writers reveal themselves as individuals in their poetry even if we have always known them as icons or foreign others. They reveal an innocence and honesty in their desires and hopes; empathy and anger in their griefs and despairs. It reveals the writer as a human, as an individual – one willing speak out and reveal some part of themselves.

Poetry denies us the chance to dismiss any writer as illegitimate in their depiction of life. After all it is theirs they are telling, and in their telling is revealed some truth of their experience. It brings their conversation into our own and in doing so expands each of us.

But what else does poetry do? Poetry communicates meaning beyond facts; it connects people through shared experience or empathy; and crucially, it slows us down. To read a poem is not a quick thought, something to skim read and move on from, unmoved. It demands our attention. It asks us to step back and reflect; to empathise with some other perspective on reality.

And in this slowing down we invite ourselves into a further understanding of a situation: drawing new conclusions, asking new questions, finding new voice. We live in a time when so many voices are heard speaking, yet so few are actually heard. Poetry is our necessary counter to all this.

Add your own voice

But poetry is not something only for those who are wiser or better than us. Poetry is for everyone and everyone has access to it. And that means not only reading poetry, but writing it; discovering and cultivating your own voice. Writing the words that will slow others down into an understanding of your experience of this life.

In doing so, you contribute to a wider sense of the telling of the truth of our time, which may help us navigate it. Our voice matters. As Richard Frankland, the aboriginal writer, says:

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‘When you have art

You have voice;

When you have voice

You have freedom;

When you have freedom

You have responsibility.’

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Featured photo credit: etsy.com via img0.etsystatic.com

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Published on May 18, 2021

How To Improve Listening Skills For Effective Workplace Communication

How To Improve Listening Skills For Effective Workplace Communication

We have two ears and one mouth for a reason—effective communication is dependent on using them in proportion, and this involves having good listening skills.

The workplace of the 21st century may not look the same as it did before COVID-19 spread throughout the world like wildfire, but that doesn’t mean you can relax your standards at work. If anything, Zoom meetings, conference calls, and the continuous time spent behind a screen have created a higher level of expectations for meeting etiquette and communication. And this goes further than simply muting your microphone during a meeting.

Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties.

Effective communication isn’t just about speaking clearly or finding the appropriate choice of words. It starts with intentional listening and being present. Here’s how to improve your listening skills for effective workplace communication.

Listen to Understand, Not to Speak

There are stark differences between listening and hearing. Listening involves intention, focused effort, and concentration, whereas hearing simply involves low-level awareness that someone else is speaking. Listening is a voluntary activity that allows one to be present and in the moment while hearing is passive and effortless.[1]

Which one would you prefer your colleagues to implement during your company-wide presentation? It’s a no-brainer.

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Listening can be one of the most powerful tools in your communication arsenal because one must listen to understand the message being told to them. As a result of this deeper understanding, communication can be streamlined because there is a higher level of comprehension that will facilitate practical follow-up questions, conversations, and problem-solving. And just because you heard something doesn’t mean you actually understood it.

We take this for granted daily, but that doesn’t mean we can use that as an excuse.

Your brain is constantly scanning your environment for threats, opportunities, and situations to advance your ability to promote your survival. And yet, while we are long past the days of worrying about being eaten by wildlife, the neurocircuitry responsible for these mechanisms is still hard-wired into our psychology and neural processing.

A classic example of this is the formation of memories. Case in point: where were you on June 3rd, 2014? For most of you reading this article, your mind will go completely blank, which isn’t necessarily bad.

The brain is far too efficient to retain every detail about every event that happens in your life, mainly because many events that occur aren’t always that important. The brain doesn’t—and shouldn’t—care what you ate for lunch three weeks ago or what color shirt you wore golfing last month. But for those of you who remember where you were on June 3rd, 2014, this date probably holds some sort of significance to you. Maybe it was a birthday or an anniversary. Perhaps it was the day your child was born. It could have even been a day where you lost someone special in your life.

Regardless of the circumstance, the brain is highly stimulated through emotion and engagement, which is why memories are usually stored in these situations. When the brain’s emotional centers become activated, the brain is far more likely to remember an event.[2] And this is also true when intention and focus are applied to listening to a conversation.

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Utilizing these hard-wired primitive pathways of survival to optimize your communication in the workplace is a no-brainer—literally and figuratively.

Intentional focus and concentrated efforts will pay off in the long run because you will retain more information and have an easier time recalling it down the road, making you look like a superstar in front of your colleagues and co-workers. Time to kiss those note-taking days away!

Effective Communication Isn’t Always Through Words

While we typically associate communication with words and verbal affirmations, communication can come in all shapes and forms. In the Zoom meeting era we live in, it has become far more challenging to utilize and understand these other forms of language. And this is because they are typically easier to see when we are sitting face to face with the person we speak to.[3]

Body language can play a significant role in how our words and communication are interpreted, especially when there is a disconnection involved.[4] When someone tells you one thing, yet their body language screams something completely different, it’s challenging to let that go. Our brain immediately starts to search for more information and inevitably prompts us to follow up with questions that will provide greater clarity to the situation at hand. And in all reality, not saying something might be just as important as actually saying something.

These commonly overlooked non-verbal communication choices can provide a plethora of information about the intentions, emotions, and motivations. We do this unconsciously, and it happens with every confrontation, conversation, and interaction we engage in. The magic lies in the utilization and active interpretation of these signals to improve your listening skills and your communication skills.

Our brains were designed for interpreting our world, which is why we are so good at recognizing subtle nuances and underlying disconnect within our casual encounters. So, when we begin to notice conflicting messages between verbal and non-verbal communication, our brain takes us down a path of troubleshooting.

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Which messages are consistent with this theme over time? Which statements aren’t aligning with what they’re really trying to tell me? How should I interpret their words and body language?

Suppose we want to break things down even further. In that case, one must understand that body language is usually a subconscious event, meaning that we rarely think about our body language. This happens because our brain’s primary focus is to string together words and phrases for verbal communication, which usually requires a higher level of processing. This doesn’t mean that body language will always tell the truth, but it does provide clues to help us weigh information, which can be pretty beneficial in the long run.

Actively interpreting body language can provide you with an edge in your communication skills. It can also be used as a tool to connect with the individual you are speaking to. This process is deeply ingrained into our human fabric and utilizes similar methods babies use while learning new skills from their parents’ traits during the early years of development.

Mirroring a person’s posture or stance can create a subtle bond, facilitating a sense of feeling like one another. This process is triggered via the activation of specific brain regions through the stimulation of specialized neurons called mirror neurons.[5] These particular neurons become activated while watching an individual engage in an activity or task, facilitating learning, queuing, and understanding. They also allow the person watching an action to become more efficient at physically executing the action, creating changes in the brain, and altering the overall structure of the brain to enhance output for that chosen activity.

Listening with intention can make you understand your colleague, and when paired together with mirroring body language, you can make your colleague feel like you two are alike. This simple trick can facilitate a greater bond of understanding and communication within all aspects of the conversation.

Eliminate All Distractions, Once and for All

As Jim Rohn says, “What is easy to do is also easy not to do.” And this is an underlying principle that will carry through in all aspects of communication. Distractions are a surefire way to ensure a lack of understanding or interpretation of a conversation, which in turn, will create inefficiencies and a poor foundation for communication.

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This should come as no surprise, especially in this day in age where people are constantly distracted by social media, text messaging, and endlessly checking their emails. We’re stuck in a cultural norm that has hijacked our love for the addictive dopamine rush and altered our ability to truly focus our efforts on the task at hand. And these distractions aren’t just distractions for the time they’re being used. They use up coveted brainpower and central processes that secondarily delay our ability to get back on track.

Gloria Mark, a researcher at UC Irvine, discovered that it takes an average of 23 minutes and 15 seconds for our brains to reach their peak state of focus after an interruption.[6] Yes, you read that correctly—distractions are costly, error-prone, and yield little to no benefit outside of a bump to the ego when receiving a new like on your social media profile.

Meetings should implement a no-phone policy, video conference calls should be set on their own browser with no other tabs open, and all updates, notifications, and email prompt should be immediately turned off, if possible, to eliminate all distractions during a meeting.

These are just a few examples of how we can optimize our environment to facilitate the highest levels of communication within the workplace.

Actions Speak Louder Than Words

Effective communication in the workplace doesn’t have to be challenging, but it does have to be intentional. Knowledge can only take us so far, but once again, knowing something is very different than putting it into action.

Just like riding a bike, the more often you do it, the easier it becomes. Master communicators are phenomenal listeners, which allows them to be effective communicators in the workplace and in life. If you genuinely want to own your communication, you must implement this information today and learn how to improve your listening skills.

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Choose your words carefully, listen intently, and most of all, be present in the moment—because that’s what master communicators do, and you can do it, too!

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Featured photo credit: Mailchimp via unsplash.com

Reference

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