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6 Tips to Pick the Ideal Removal Service for Home and Office

6 Tips to Pick the Ideal Removal Service for Home and Office

The process of moving is stressful by nature. By working with a professional removal company, you can help streamline the process and ensure you have the support you need on the proper date. If you are trying to decide which removal company is ideal for your needs, consider the following key points to help you make a selection.

1. Membership in Professional Organizations

Most reputable removal companies belong to professional organisations, such as the British Association of Removers.  While it may not be required to be part of a professional organisation in order to operate as a removal service, it does mean that the company meets the standards that are set forth by the association if they are considered a member in good standing.

2. Availability of Services

If you have a specific date, or dates, in mind for your move, your first priority should be identifying removal services which can accommodate that schedule. This can be especially important if you are moving during a peak period, such as on a Saturday in the summer. Any other aspects the service may provide are irrelevant if they cannot work with you on your desired date.

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The same goes for issues of location. Services may have limited pickup or delivery options depending on their service area. Before gathering any other information about the removal service costs or offerings, make sure they can relocate your goods from your current location to your selected destination.

3. Costs and Quotes

Removal services may be charged in different ways. Some charge based on an understanding of the entire job, while others may offer to charge by the hour. You may find that your preferred option for determining cost varies depending on the kind of move you are completing.

For example, if you are simply relocating a few key items across town, you may prefer a removal man who will quote an hourly rate. Since your needs will not take the majority of a day, it may lead to a lower cost overall, especially if those who quote by the job have any mandatory minimum charges that can elevate the price of an otherwise simple job.

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However, if you believe your move will take a day or more, a quote for the entire job may be preferable. This is due to the fact that it allows you to fully understand all of the costs associated with the removal service prior to the work being completed. Additionally, it allows for accommodation of small changes to the timeline based on unforeseen circumstances, like traffic jams or stormy conditions, without incurring additional costs like you would with an hourly service.

Understand that your honesty regarding the details of your move are what lead to an accurate quote. Failure to disclose certain information, or forgetting to include items in storage areas (such as garages or attics) may lead to surprise charges on removal day. Further, if the company was not prepared for the volume of items, they may not bring the proper sized vans or the necessary equipments.

4. Include Insurance

While the majority of removal services will have insurance should your items be damaged in transit, it is important to confirm this before making a final selection. It would be a shame to assume that damages would be covered only to discover that is not the case after something of value is damaged.

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Make sure and contact your home insurance provider to determine if your policy also covers damage of items when moving. While the use of such coverage may not be necessary if the removal company is properly insured, it is helpful to have this as a supplement.

5. Additional Services

If you require additional services, such as the dismantling of large furniture items or special packing materials for delicate items, make sure to cover this information with the removal service before the day of your move. Again, they may be unable to meet your request, if they are not properly informed which may prevent your move from being completed in your desired fashion.

6. Making a Final Decision

Once all of those aspects have been covered, you should have enough information to make an informed decision regarding your selection. If any changes occur before your scheduled removal date, make sure to contact the company immediately to discuss the changes.

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Featured photo credit: http://www.timeout.com/ via media.timeout.com

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Last Updated on February 21, 2019

The Secret to Effective Conflict Resolution: The IBR Approach

The Secret to Effective Conflict Resolution: The IBR Approach

In business, in social relationships, in family… In whatever context conflict is always inevitable, especially when you are in the leader role. This role equals “make decisions for the best of majority” and the remaining are not amused. Conflicts arise.

Conflicts arise when we want to push for a better quality work but some members want to take a break from work.

Conflicts arise when we as citizens want more recreational facilities but the Government has to balance the needs to maintain tourism growth.

Conflicts are literally everywhere.

Avoiding Conflicts a No-No and Resolving Conflicts a Win-Win

Avoiding conflicts seem to be a viable option for us. The cruel fact is, it isn’t. Conflicts won’t walk away by themselves. They will, instead, escalate and haunt you back even more when we finally realize that’s no way we can let it be.

Moreover, avoiding conflicts will eventually intensify the misunderstanding among the involved parties. And the misunderstanding severely hinders open communication which later on the parties tend to keep things secret. This is obviously detrimental to teamwork.

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Some may view conflicts as the last step before arguments. And they thus leave it aside as if they never happen. This is not true.

Conflicts are the intersect point between different individuals with different opinions. And this does not necessarily lead to argument.

Instead, proper handling of conflicts can actually result in a win-win situation – both parties are pleased and allies are gained. A better understanding between each other and future conflicts are less likely to happen.

The IBR Approach to Resolve Conflicts

Here, we introduce to you an effective approach to resolve conflicts – the Interest-Based Relational (IBR) approach. The IBR approach was developed by Roger Fisher and William Ury in their 1981 book Getting to Yes. It stresses the importance of the separation between people and their emotions from the problem. Another focus of the approach is to build mutual understanding and respect as they strengthen bonds among parties and can ultimately help resolve conflicts in a harmonious way. The approach suggests a 6-step procedure for conflict resolution:

Step 1: Prioritize Good Relationships

How? Before addressing the problem or even starting the discussion, make it clear the conflict can result in a mutual trouble and through subsequent respectful negotiation the conflict can be resolved peacefully. And that brings the best outcome to the whole team by working together.

Why? It is easy to overlook own cause of the conflict and point the finger to the members with different opinions. With such a mindset, it is likely to blame rather than to listen to the others and fail to acknowledge the problem completely. Such a discussion manner will undermine the good relationships among the members and aggravate the problem.

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Example: Before discussion, stress that the problem is never one’s complete fault. Everyone is responsible for it. Then, it is important to point out our own involvement in the problem and state clearly we are here to listen to everyone’s opinions rather than accusing others.

Step 2: People Are NOT the Cause of Problem

How? State clearly the problem is never one-sided. Collaborative effort is needed. More importantly, note the problem should not be taken personally. We are not making accusations on persons but addressing the problem itself.

Why? Once things taken personally, everything will go out of control. People will become irrational and neglect others’ opinions. We are then unable to address the problem properly because we cannot grasp a fuller and clearer picture of the problem due to presumption.

Example: In spite of the confronting opinions, we have to emphasize that the problem is not a result of the persons but probably the different perspectives to view it. So, if we try to look at the problem from the other’s perspective, we may understand why there are varied opinions.

Step 3: Listen From ALL Stances

How? Do NOT blame others. It is of utmost importance. Ask for everyone’s opinions. It is important to let everyone feel that they contribute to the discussion. Tell them their involvement is essential to solve the problem and their effort is very much appreciated.

Why? None wants to be ignored. If one feels neglected, it is very likely for he/she to be aggressive. It is definitely not what we hope to see in a discussion. Acknowledging and being acknowledged are equally important. So, make sure everyone has equal opportunity to express their views. Also, realizing their opinions are not neglected, they will be more receptive to other opinions.

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Example: A little trick can played here: Invite others to talk first. It is an easy way to let others feel involved and ,more importantly, know their voices are heard. Also, we can show that we are actively listening to them by giving direct eye-contact and nodding. One important to note is that never interrupt anyone. Always let them finish first beforeanother one begins.

Step 4: Listen Comes First, Talk Follows

How? Ensure everyone has listened to one another points of view. It can be done by taking turn to speak and leaving the discussion part at last. State once again the problem is nothing personal and no accusation should be made.

Why? By turn-taking, everyone can finish talking and voices of all sides can be heard indiscriminantly. This can promote willingness to listen to opposing opinions.

Example: We can prepare pieces of paper with different numbers written on them. Then, ask different members to pick one and talk according to the sequence of the number. After everyone’s finished, advise everyone to use “I” more than “You” in the discussion period to avoid others thinking that it is an accusation.

Step 5: Understand the Facts, Then Address the Problem

How? List out ALL the facts first. Ask everyone to tell what they know about the problems.

Why? Sometimes your facts are unknown to the others while they may know something we don’t. Missing out on these facts could possibly lead to inaccurate capture of the problem. Also, different known facts can lead to different perception of the matter. It also helps everyone better understand the problem and can eventually help reach a solution.

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Example: While everyone is expressing their own views, ask them to write down everything they know that is true to the problem. As soon as everyone has finished, all facts can be noted and everyone’s understanding of the problem is raised.

Step 6: Solve the Problem Together

How? Knowing what everyone’s thinking, it is now time to resolve the conflict. Up to this point, everyone should have understood the problem better. So, it is everyone’s time to suggest some solutions. It is important not to have one giving all the solutions.

Why? Having everyone suggesting their solutions is important as they will not feel excluded and their opinions are considered. Besides, it may also generate more solutions that can better resolve the conflicts. Everyone will more likely be satisfied with the result.

Example: After discussion, ask all members to suggest any possible solutions and stress that all solutions are welcomed. State clearly that we are looking for the best outcomes for everyone’s sake rather than battling to win over one another. Then, evaluate all the solutions and pick the one that is in favor of everyone.

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