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4 Ways You Can Enjoy Being A Restaurateur

4 Ways You Can Enjoy Being A Restaurateur

If you’re a person who has read the book Eat, Pray, Love, you will understand the section eat resonates to many who owns a restaurant. In our world these days, food has become a fashion accessory you wear. It’s beauty taken in beautiful angles for Instagram and SnapChat, showing the world how amazing life can be. We adorn our food based on its unthinkable ideas; toilet bowl restaurants, de-constructed coffee and an extreme collection of vegan diets.

However, this would be a perspective of a customer, my question is: How would you react if you’re the brains behind the whole success?

As a restaurateur, you eventually lose your love for cooking and most times fall prey to the overnight fame and stress. After weeks of exploring Bosnia and it’s food culture, I’ve managed to put together a collection of advice that might help you enjoy owning a restaurant and making food for the rest of your life.

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1. Food Should Always Be The Priority Over Money

In our world these days, money has always seemed to take the highest priority, therefore, it’s no surprise that a restaurant business revolves around money and popularity. There are many chefs that started off making food due to passion however eventually became the slave of profit.

According to Gordon Ramsay whom in my point of view is the Father Of Food, never failed to stress the importance of focusing on the quality and the taste of the food instead of the income. He firmly believes that for a restaurant to be successful, the love and passion should be portrayed through the food and not the check.

It’s a lesson many restaurateurs forget over time. Therefore if you’re finding it hard to rekindle your cooking spirit, go back to the first kitchen you started and reminisce on why and how you fell in love with making food. You’ll be able to find the kitchen diva in you yet again.

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2. Creativity Is Never The Final Destination

Often enough I hear from the new age hipsters that the best way to make food is being creative; however my trip to ancient Bosnia proved otherwise. Creativity is definitely a crucial aspect , especially in the current world we live in, however, remembering our past and trailing back in time could actually be the point of view many restaurants might need these days.

As the times moved on, we find an immense amount of gastronomic restaurants around us but we have slowly forgotten how food was created. We have slowly started leaving behind traditions and history of how food was made. This has led to the extinction of traditional cuisine.

As they say, creativity lies in the eyes of the beholder; find out your own roots and bring that back to your restaurant. I can guarantee you, it will give both your customers and you the satisfaction and joy needed in being part of the food industry.

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3. Prioritize Your Employees First

When you’re a boss, it’s easy to forget how to be humble; while many may disagree it’s psychologically proven that humans tend to indulge in power. Over the years many companies have practiced openness and trust as part of the companies growth. Therefore, both employees and bosses are bound by protocols which keep them equal and satisfied.

These have also become the practice of many restaurants as they realize the importance to hire great people and to keep great people as they progress. When your restaurant reaches a point of passive income, you would need employees who aren’t working for the benefits but working for the love and loyalty of the company. This attitude gives you the opportunity to expand and grow without the fear of being betrayed, hence increasing your restaurant’s profit, keeps your clients happy, and allows your employees to prosper.

If you’re a person who has trouble communicating, allow them to speak to you first and then give yourself time to speak to them. Always keep in mind that a great restaurant is in the hands of great employees.

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4. Always Make Sure To Have A Financial Planner

Over time a well-known restaurant or a growing restaurant will start gathering passive income. This becomes prominent when you start reaping huge profits and have the capacity of expansion. It’s an accomplishment and often times a break many restaurateurs would’ve spent their entire lifetime waiting for.

However , with greatness comes responsibility and the stress for financial organization. The best advice is to always have a financial adviser or auditor that you trust. Preferably avoid family and friends, this is because there’s always a fine line between business and relationships and often time working together with people you love could end up disastrously.

Therefore, hire someone who’s known for their organization, have great experiences and one you know that you can rely on. I suppose your instincts should be your best teacher regarding this matter.

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Generally, being a restaurateur allows you the freedom to be creative and allows you to live the dream life if a certain balance is maintained. This tips will definitely be of great use for those who are growing and looking forward to being part of this industry.

Featured photo credit: Google Images. via thumbnail.ymlp.com

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Published on May 18, 2021

How To Improve Listening Skills For Effective Workplace Communication

How To Improve Listening Skills For Effective Workplace Communication

We have two ears and one mouth for a reason—effective communication is dependent on using them in proportion, and this involves having good listening skills.

The workplace of the 21st century may not look the same as it did before COVID-19 spread throughout the world like wildfire, but that doesn’t mean you can relax your standards at work. If anything, Zoom meetings, conference calls, and the continuous time spent behind a screen have created a higher level of expectations for meeting etiquette and communication. And this goes further than simply muting your microphone during a meeting.

Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties.

Effective communication isn’t just about speaking clearly or finding the appropriate choice of words. It starts with intentional listening and being present. Here’s how to improve your listening skills for effective workplace communication.

Listen to Understand, Not to Speak

There are stark differences between listening and hearing. Listening involves intention, focused effort, and concentration, whereas hearing simply involves low-level awareness that someone else is speaking. Listening is a voluntary activity that allows one to be present and in the moment while hearing is passive and effortless.[1]

Which one would you prefer your colleagues to implement during your company-wide presentation? It’s a no-brainer.

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Listening can be one of the most powerful tools in your communication arsenal because one must listen to understand the message being told to them. As a result of this deeper understanding, communication can be streamlined because there is a higher level of comprehension that will facilitate practical follow-up questions, conversations, and problem-solving. And just because you heard something doesn’t mean you actually understood it.

We take this for granted daily, but that doesn’t mean we can use that as an excuse.

Your brain is constantly scanning your environment for threats, opportunities, and situations to advance your ability to promote your survival. And yet, while we are long past the days of worrying about being eaten by wildlife, the neurocircuitry responsible for these mechanisms is still hard-wired into our psychology and neural processing.

A classic example of this is the formation of memories. Case in point: where were you on June 3rd, 2014? For most of you reading this article, your mind will go completely blank, which isn’t necessarily bad.

The brain is far too efficient to retain every detail about every event that happens in your life, mainly because many events that occur aren’t always that important. The brain doesn’t—and shouldn’t—care what you ate for lunch three weeks ago or what color shirt you wore golfing last month. But for those of you who remember where you were on June 3rd, 2014, this date probably holds some sort of significance to you. Maybe it was a birthday or an anniversary. Perhaps it was the day your child was born. It could have even been a day where you lost someone special in your life.

Regardless of the circumstance, the brain is highly stimulated through emotion and engagement, which is why memories are usually stored in these situations. When the brain’s emotional centers become activated, the brain is far more likely to remember an event.[2] And this is also true when intention and focus are applied to listening to a conversation.

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Utilizing these hard-wired primitive pathways of survival to optimize your communication in the workplace is a no-brainer—literally and figuratively.

Intentional focus and concentrated efforts will pay off in the long run because you will retain more information and have an easier time recalling it down the road, making you look like a superstar in front of your colleagues and co-workers. Time to kiss those note-taking days away!

Effective Communication Isn’t Always Through Words

While we typically associate communication with words and verbal affirmations, communication can come in all shapes and forms. In the Zoom meeting era we live in, it has become far more challenging to utilize and understand these other forms of language. And this is because they are typically easier to see when we are sitting face to face with the person we speak to.[3]

Body language can play a significant role in how our words and communication are interpreted, especially when there is a disconnection involved.[4] When someone tells you one thing, yet their body language screams something completely different, it’s challenging to let that go. Our brain immediately starts to search for more information and inevitably prompts us to follow up with questions that will provide greater clarity to the situation at hand. And in all reality, not saying something might be just as important as actually saying something.

These commonly overlooked non-verbal communication choices can provide a plethora of information about the intentions, emotions, and motivations. We do this unconsciously, and it happens with every confrontation, conversation, and interaction we engage in. The magic lies in the utilization and active interpretation of these signals to improve your listening skills and your communication skills.

Our brains were designed for interpreting our world, which is why we are so good at recognizing subtle nuances and underlying disconnect within our casual encounters. So, when we begin to notice conflicting messages between verbal and non-verbal communication, our brain takes us down a path of troubleshooting.

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Which messages are consistent with this theme over time? Which statements aren’t aligning with what they’re really trying to tell me? How should I interpret their words and body language?

Suppose we want to break things down even further. In that case, one must understand that body language is usually a subconscious event, meaning that we rarely think about our body language. This happens because our brain’s primary focus is to string together words and phrases for verbal communication, which usually requires a higher level of processing. This doesn’t mean that body language will always tell the truth, but it does provide clues to help us weigh information, which can be pretty beneficial in the long run.

Actively interpreting body language can provide you with an edge in your communication skills. It can also be used as a tool to connect with the individual you are speaking to. This process is deeply ingrained into our human fabric and utilizes similar methods babies use while learning new skills from their parents’ traits during the early years of development.

Mirroring a person’s posture or stance can create a subtle bond, facilitating a sense of feeling like one another. This process is triggered via the activation of specific brain regions through the stimulation of specialized neurons called mirror neurons.[5] These particular neurons become activated while watching an individual engage in an activity or task, facilitating learning, queuing, and understanding. They also allow the person watching an action to become more efficient at physically executing the action, creating changes in the brain, and altering the overall structure of the brain to enhance output for that chosen activity.

Listening with intention can make you understand your colleague, and when paired together with mirroring body language, you can make your colleague feel like you two are alike. This simple trick can facilitate a greater bond of understanding and communication within all aspects of the conversation.

Eliminate All Distractions, Once and for All

As Jim Rohn says, “What is easy to do is also easy not to do.” And this is an underlying principle that will carry through in all aspects of communication. Distractions are a surefire way to ensure a lack of understanding or interpretation of a conversation, which in turn, will create inefficiencies and a poor foundation for communication.

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This should come as no surprise, especially in this day in age where people are constantly distracted by social media, text messaging, and endlessly checking their emails. We’re stuck in a cultural norm that has hijacked our love for the addictive dopamine rush and altered our ability to truly focus our efforts on the task at hand. And these distractions aren’t just distractions for the time they’re being used. They use up coveted brainpower and central processes that secondarily delay our ability to get back on track.

Gloria Mark, a researcher at UC Irvine, discovered that it takes an average of 23 minutes and 15 seconds for our brains to reach their peak state of focus after an interruption.[6] Yes, you read that correctly—distractions are costly, error-prone, and yield little to no benefit outside of a bump to the ego when receiving a new like on your social media profile.

Meetings should implement a no-phone policy, video conference calls should be set on their own browser with no other tabs open, and all updates, notifications, and email prompt should be immediately turned off, if possible, to eliminate all distractions during a meeting.

These are just a few examples of how we can optimize our environment to facilitate the highest levels of communication within the workplace.

Actions Speak Louder Than Words

Effective communication in the workplace doesn’t have to be challenging, but it does have to be intentional. Knowledge can only take us so far, but once again, knowing something is very different than putting it into action.

Just like riding a bike, the more often you do it, the easier it becomes. Master communicators are phenomenal listeners, which allows them to be effective communicators in the workplace and in life. If you genuinely want to own your communication, you must implement this information today and learn how to improve your listening skills.

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Choose your words carefully, listen intently, and most of all, be present in the moment—because that’s what master communicators do, and you can do it, too!

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Featured photo credit: Mailchimp via unsplash.com

Reference

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