Advertising
Advertising

The Instant Gratification Society: Have We Lost Our Human Touch?

The Instant Gratification Society: Have We Lost Our Human Touch?

It wasn’t all too long ago that society seemed to move at a slower pace. Everyday tasks such as checking to see when the latest movie is screening or finding your way to a newly opened nightclub used to require a certain amount of time.

The internet has changed all that, and today you can easily accomplish both tasks in a matter of seconds — all without even looking up from your smartphone screen.

Previously “old-fashioned” pursuits like taking a walk in the park have been augmented by popular smartphone app-based games like Pokémon Go, which encourages players to get outside and search the real world for in-game elements like the famous Pikachu character.

The Era of Instant Gratification

According to a 2015 report published by the Pew Research Center, the number of Americans who own a smartphone has nearly doubled in recent years, jumping from 35% in 2011 to 64% last year. Also, 46% of users believe their smartphone to be “something they couldn’t live without,” with major portions of the population now using mobile devices to send and receive email (88%), access online banking (57%), apply for jobs (43%), and even take instructional courses (30%).

Advertising

Most people who grew up during the digital age now expect everything, from factual information to fun and entertainment, delivered to them at the click of a button.

Coffee aficionados can order their favorite latte online and have it ready right when they walk in the door. Poker players who are looking to play online poker for real money can get instant access online to games when they don’t have time to download a full software package and still enjoy the same bonuses. Students learning a foreign language or living abroad can record the words of a stranger and immediately translate their meaning.

While this ease of access can streamline many aspects of social interaction, leading to increased efficiency and more time in the day for actual activities, many observers fear that the opposite may be occurring. Rather than freeing people to spend more time with one another, smartphones and the instant gratification they provide could actually create a heightened sense of social isolation.

Advertising

Young_people_texting_on_smartphones_using_thumbs

    Source: en.wikipedia.org

    The World Behind A Screen

    A recent study in Psychology Today revealed that over 90% of respondents in all age groups made fewer than 10 phone calls per day. Instead of speaking to their friends, family, and fellow human beings, smartphone users today invariably choose text messaging as their preferred mode of communication.

    This phenomenon has led to the rise of so-called “smartphone zombies,” or people who walk through the world with their gazes fixed squarely on the screen, rather than looking up to experience reality as it truly is.

    Advertising

    Smartphone_Zombies

      Source: en.wikipedia.org

      Fortunately, as people continue to take notice of the dominant role smartphones and other mobile technologies play in modern life, a growing movement has developed to champion the cause of human interaction.

      Modern Day Solutions

      Families are instituting phone-free zones at the dinner table or living room, while many schools now forbid students from bringing their devices into the classroom. Young children are being encouraged to visit the library and check out paperbound books.

      All of this isn’t to say instant gratification doesn’t still have its place in today’s world, as tech developers are constantly searching for ways to integrate immediacy with genuine experiences.

      Advertising

      Whereas previous iterations of instant gaming technology would confine players to a stationary position, the new wave of socially oriented games like Pokémon Go are premised on physical activity and interaction with fellow players. The game’s appeal lies in its unpredictability, as you never quite know when a quick drive to the grocery store will turn into a full-fledged hunt for Pokémon.

      Following two decades of full immersion in the internet age, people today find themselves yearning for simple human contact. Luckily, by making a little extra effort we can regain that human touch that might seem to be slipping away. Taking five minutes to enter your local Starbucks and chat with your favorite barista may not be any faster than typing your order into an app, but as many of us continue to discover, it can definitely be more fulfilling.

      More by this author

      Mac vs. PC: Who’s Winning The Productivity Race? 7 Uncommon Professions That Can Pay Incredibly Well The Instant Gratification Society: Have We Lost Our Human Touch? 4 Killer Poker Skills That Help Your Business Grow 6 Ways Poker Can Help Build Your Confidence

      Trending in Communication

      1 15 Inspiring Ideas to Boost Your Motivation for Success 2 How to Improve Communication Skills for Workplace Success 3 How to Turn Your Fear of Missing Out into a Joy of Missing Out 4 What Is Resilience and Why Is It Important? 5 Positive Motivation vs Negative Motivation: Which One Is Better?

      Read Next

      Advertising
      Advertising
      Advertising

      Last Updated on April 11, 2019

      How to Improve Communication Skills for Workplace Success

      How to Improve Communication Skills for Workplace Success

      Possessing strong communication skills will help you in every phase of your life. This is especially true in the workplace.

      I have personally worked with several leaders who were masters of communication. A few were wonderful speakers who could tell a great story and get everyone in the room engaged. Those of us in attendance would walk away feeling inspired and eager to help with what came next. Others were very skilled at sharing a clear direction and job expectations.

      I knew exactly what was expected of me and how to achieve my goals. This was the foundation of an energized and vibrant role I was in. What I have found is strong communication skills are incredibly helpful and sometimes critical in how well we perform at work.

      Here we will take a look at how to improve communication skills for workplace success.

      How Communication Skills Help Your Success

      Strong communication skills pave the way for success in many ways. Let’s look at a few of the big ones.

      Create a Positive Experience

      Here are two examples of how well developed communication skills helps create a positive experience:

      When I first moved to the city I now live in, I began a job search. Prior to my first live interview, I was told an address to go to. Upon arriving at the address provided, I drove around and around attempting to find the location. After 15 minutes of circling and looking for the address, I finally grabbed a parking spot and set out on foot.

      What I discovered was the address was actually down an alley and only had the number over the door. No sign for the actual company. The person that gave me those very unclear directions provided a bad experience for me.

      Had they communicated the directions to get there in a clear manner, my experience would have been much better. Instead the entire experience started off poorly and colored the entire meeting.

      As a recruiter, I frequently provide potential candidates with information about a job I’m speaking to them about. In order to do this, I also provide a picture of the overall company, the group they might be joining, and how their role fits in and impacts the entire company.

      Time and time again I have been told by candidates that I have provided the clearest picture of a company and role they have ever heard. They have a positive experience when I clearly communicate to them. Even when the position does not work out for them, often times they will want to stay in touch with me due to the open communication and beneficial experience they had during the interviewing process.

      Advertising

      Strong communication skills will provide a positive experience in virtually any interaction you have with someone.

      Help Leadership Skills

      It’s certainly a skill all its own to be able to lead others.

      Being a mentor and guiding others towards success is a major hallmark of great leaders. Another characteristic of effective leaders is the ability to communicate clearly.

      As I referenced above, having a leader who can plainly articulate the company’s mission and direction goes a really long way towards being the Captain of the boat that others want to follow. It’s like saying “here’s our destination and this is how we are going to get there” in a way that everyone can get on board with.

      Another critical component of everyone helping to sail the boat in the right direction is knowing what your portion is all about. How are you helping the boat move towards its destination in the manner than is consistent with the leaders’ vision?

      If you have a boss or a manager that can show you what it takes for not only you to be successful, but also how your performance helps the company’s success then you’ve got a winner. A boss with superior communication skills.

      Build Better Teams

      Most of us work in teams of some sort or another. During the course of my career, I have led teams up to 80 and also been an individual contributor.

      In my individual contributor roles, I have been part of a larger team. Even if you are in business for yourself, you have to interact with others in one manner or another.

      If you have strong communication skills, it helps to build better teams. This is true whether you are in an IT department with 100 other fellow programmers or if you own your own business and have customers or vendors you communicate with.

      When you showcase your robust ability to communicate well with others while interacting with them, you are building a better team.

      Now let’s jump in to how to improve communication skills to help you pave the way for your workplace success.

      Advertising

      How to Improve Communication Skills for Workplace Success

      There are many tips, tricks, and techniques to improve communication skills. I don’t want to overwhelm you with too much information, so let’s focus on the things that will provide the biggest return on your time investment.

      Most of these tips will be fairly easy to become aware of but will take time and effort to implement. So let’s go!

      1. Listen

      Ever heard the saying you have two ears and one mouth for a reason? If you haven’t, then here’s the reason:

      Being a good listener is half the equation to being a good communicator.

      People who have the ability to really listen to someone can then actually answer questions in a meaningful way. If you don’t make the effort to actively listen, then you are really doing yourself and the other person a disservice in the communication department.

      Know that person who is chomping at the bit to open his or her mouth the second you stop talking? Don’t be that person. They haven’t listened to at least 1/2 of what you’ve said. Therefore the words that spill out of their mouth are going to be about 1/2 relevant to what you just said.

      Listen to someone completely and be comfortable with short periods of silence. Work on your listening skills first and foremost.

      2. Know Your Audience

      Knowing your audience is another critical component to having strong communication skills. The way you interact with your manager should be different than how you interact with your kids. This isn’t to say you need to be a different person with everyone you interact with. Far from it.

      Here is a good way to think about it:

      Imagine using your the same choice of words and body language you use with your spouse while interacting with your boss. That puts things in a graphic light!

      You want to ensure you are using the type of communication most relevant to your audience.

      Advertising

      3. Minimize

      I have lunch with a business associate about 3 times a year. We’ve been talking for several years now about putting a business deal together.

      He is one of those people that simply overwhelms others with a lot of words. Sometimes when I ask him a question, I get buried beneath such an avalanche of words that I’m more confused than when I asked the question. Needless to say this is most likely a large portion of why we never put the deal together.

      Don’t be like my lunch business associate. The goal of talking to or communicating with someone is to share actual information. The goal is not to confuse someone, it’s to provide clarity in many cases.

      State what needs to be stated as succinctly as possible. That doesn’t mean you can’t have some pleasant conversation about the weather too.

      The point is to not create such an onslaught of words and information that the other person walks away more confused than when they started.

      4. Over Communicate

      So this probably sounds completely counter intuitive to what I just wrote about minimizing your communication. It seems like it might be but it’s not.

      What I mean by over communicating is ensuring that the other person understands the important parts of what you are sharing with them. This can be done simply yet effectively. Here’s a good example:

      Most companies have open enrollment for benefits for the employees in the fall. The company I work for has open enrollment from November 1 to 15. The benefits department will send out a communication to all employees around October 1st, letting them know open enrollment is right around the corner and any major changes that year. There’s also a phone number and email for people to contact them with any questions.

      Two weeks later, we all get a follow up email with basically the same information. We get a 3rd communication the week before open enrollment and another one 1 day before it starts.

      Finally we get 2 emails during enrollment reminding us when open enrollment ends.

      There’s minimal information, it’s more of a reminder. This is effective over communication.

      Advertising

      5. Body Language

      The final critical component to how to improve communication skills for workplace success is body language. This is something most of us have heard about before but, a reminder is probably a good idea.

      When I am in a meeting with someone I am comfortable with, I tend to kind of slouch down in my chair and cross my arms. When I catch myself doing this, I sit up straight and uncross my arms. I remember that crossing arms can many times be interpreted as a sign of disagreement or conflict.

      In general, the best rule of thumb is to work towards having open body language whenever possible at work. This means relaxing your posture, not crossing your arms, and looking people in the eye when speaking with them.

      When you are speaking in front of others, stand up straight and speak in a clear voice. This will convey confidence in your words.

      Conclusion

      Possessing strong communication skills will help you in many facets of your life and most certainly in the workplace.

      Good communication helps create better teams, positive experiences with those we interact with, and are critical for leadership.

      There are numerous tactics and techniques to be used to improve communication skills. Here we’ve reviewed how to improve communication skills for workplace success.

      Now go communicate your way to success.

      More Resources About Effective Communication

      Featured photo credit: HIVAN ARVIZU via unsplash.com

      Read Next