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3 Ways to Build a Happy and Productive Team

3 Ways to Build a Happy and Productive Team

Being happy at work? That’s for when you’re off the clock, right? You’ve heard the expression, “That’s why they call it work.” Isn’t that the way work has always been?

Not anymore.

A recent study, “Happiness and Productivity,” conducted by a pair of economist academics, has proven that happiness makes people more productive on the job.

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According to one of the authors of the research, Professor Andrew Oswald, there’s data to back up the claim: “Companies like Google have invested more in employee support and employee satisfaction has risen as a result. For Google it rose by 37%. They know what they are talking about. Under scientifically controlled conditions, making workers happier really pays off.”

What this research shows is that happiness isn’t a luxury only afforded high-value Silicon Valley firms. Team happiness is not something that organizations can ignore, but rather a crucial investment in staff morale, retention, and productivity.

Whether you’re leading a small team or a large enterprise, there are practical methods for keeping your team happy while still meeting management’s targets. Here are three tips to building happy and productive teams.

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Be a Better Communicator.

If you’re not able to articulate what it is that you want people to do, they’re not going to be able to do it. That’s obvious. What may not be so clear is that by being a poor communicator you’re corrupting the bonds of trust between you and your workers, which over time will create a toxic work environment.

How do you communicate more effectively and, in so doing, help make a happier team?

  1. Listen- a lot. Communication is a two-way street. Put aside your own thoughts and ideas to really listen to people on your team and demonstrate that you’re willing to seriously engage their ideas. You can show that you’re listening (and remember what your team has said) by repeating back what you’ve heard them say.
  2. Stay on topic. When you’re doing the talking, don’t confuse the issue by going off on tangents. Have one conversation at a time, and keep your point short and easily digestible.
  3. Look people in the eye. This may seem like an outmoded idea since we all stare at our phones and multitask these days. Eye contact helps you and the listener focus on the topic at hand, and it also shows you’re focusing on listening to feedback and ideas.
  4. Ask Questions. Before you’re done with a meeting or a conference, ask if there are any questions. This helps make sure the information you wanted to get across was conveyed accurately and helps with overall team engagement, too.
  5. Build team involvement. Making your team accountable is a good start, but make them part of the process to define the goals, too. This helps them buy-in to the work, gives them ownership, and makes them fully aware of what they’re accountable for.

Respect Workers’ Autonomy.

If you micromanage every nanosecond of your team members’ day, you’re really not helping their productivity. You’re certainly not creating a happy workplace. That doesn’t mean you give workers free reign; you are their manager, after all. However, you do want to instill mutual respect, and that involves giving your team autonomy to manage their time their way.

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One of the biggest culprits of time wasting is the internet. With the web just waiting behind that spreadsheet, it’s a big temptation to check Facebook or your favorite blog, and as I said, a prohibitive climate is not a productive one. In fact, micromanagement may be more detrimental to productivity than a few idle moments online.

What do you do to encourage productivity without laying down Draconian laws?

  1. Set success metrics. If you have clear milestones that each member of your team is responsible for achieving within a specific scheduled time, then you’re saying you trust them to achieve this task on deadline the way they know best. If they need to take a break and watch a cat video then that’s okay.
  2. Offer incentives. Everyone likes to have their good work recognized, so provide the team members who go above and beyond to complete their work on time with some kind of gift. It can be as simple as buying them lunch or giving out monthly gift certificates to top performers. When you make the incentives fun, it helps build a happy team culture, too. Be sure to be fair and include everyone- not just the favored few.
  3. Offer flexible working hours. Though there may be certain periods of the day that you need your team together, the time of day is less important than meeting the deadline. Also, some people work best first thing in the morning whereas others are more suited for later hours. If you can afford the flexibility, then allow your teams to work when they work best.
  4. Offer training opportunities. Complacency is dangerous for both you and your team. You want to always encourage and enable them to be updated on new tools and techniques. Again, that investment will be rewarded by loyalty, trust, and improved productivity.

It’s not just today’s project and productivity goals that you should be focusing on. There’s always another project down the line, even though it can be difficult to see the forest when you’re in the weeds of a particular job. Future projects need to be kept in the back of the minds of everyone in the company.

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If you burn out your workforce, you’re going to have to go through arduous team building all over again. It is not only hard work to find and train a new worker but expensive as well. The Corporate Executive Board has researched the cost of replacing a departing employee and found it can be as much as 150% of their salary to replace them if you take into account lost productivity, recruitment fees, and training. Therefore, it’s crucial not only to get the job done today, but to cultivate a workplace that retains its workers.

There are many ways that companies and managers have made their organizations more attractive to their teams. Some of them are:

  1. Offer wellness benefits. If you’re able to provide employees with perks such as gym membership, a massage therapist who visits the office, healthy meals and snacks, even mindfulness meditation breaks, you reduce work stress and create a happy work culture.
  2. Offer financial incentives. Money is the universal language. While team members may never be fully loyal to a company, they will respond positively to having their hard work rewarded with cash incentives. Whether it’s a bonus or some other financial benefit, it’s a worthwhile perk to put into the budget.
  3. Extend paid leave options. It may seem counterintuitive to retain employees by allowing them to take an extended absence from the office, but it will pay off in the long run. Whether it’s personal days to attend family events, a paid vacation or sabbatical, these breaks from the daily grind allow people to regenerate and return to the job refreshed and ready to hit the ground running.
  4. Be a happy role model. As a manager you cannot be always burning the midnight oil and then telling your workers to go home and take it easy. This doesn’t mean slacking, but you want to exhibit the balanced behaviors you expect to see in your team and also work on your own happiness to be an effective model.
  5. Set boundaries. With smartphones, emails, texts, and all the other new technologies and apps to keep people connected, it can feel as if work never ends. While it’s great that you and your workers have a modern means of communication, you need to respect their privacy and have specific times when they’re working and when they’re not.

In Conclusion

That’s it. Easy, right? No. Of course it’s difficult to be happy and harder still to promote a happy team culture especially within a large organization. Think of happiness as another line item on your budget. You have to make the investment in order to get the return. Give it the due diligence that the current research (and Google) has proven, try out these tips, and see what results you get.

Bet you’ll be happily surprised.

Featured photo credit: Girl Using Laptop in Hotel Room by Ed Gregory via stokpic.com

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http://stokpic.com/project/girl-using-laptop-in-hotel-room/ by Ed Gregory 3 Ways to Build a Happy and Productive Team

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Last Updated on July 15, 2020

How to Let Go of Toxic People in Your Life

How to Let Go of Toxic People in Your Life

“Entitlement is an expression of conditional love. Nobody is ever entitled to your love. You always have a right to protect your mental, emotional, and physical well-being by removing yourself from toxic people and circumstances.” -Dr. Janice Anderson & Kiersten Anderson

It’s not always obvious if you have someone toxic in your life. A toxic relationship is one that is harmful to you. A toxic person can create distress to the degree you feel inadequate and isolated. So, what makes a toxic person?

A toxic person has toxic behavior, meaning it’s not that the whole person is toxic[1]. It’s what they do that counts. Most toxic people run from accountability and misrepresent reality to you. They misrepresent your worth and your ability to heal from them can be stifled the longer you keep them in your life. You have a role to play with it as well; if your values are dismissed by them and you don’t act on it, you have allowed room for toxicity to grow.

When you are in a toxic relationship, you feel less than. You feel as though you are not worth anyone’s time or effort. You feel unheard, and sometimes you feel unsafe. You don’t feel good about yourself in a toxic relationship, whether it be with a partner, friend, or family member.

You may stay in a toxic relationship for a number of reasons. You may believe yourself to be a burden, have a lack of boundaries, resist change, fear conflict, try to be a people pleaser, find yourself codependent, or are partially stuck in a pattern or unhealthy cycle of abuse.

Letting go of toxic people may not be easy. In order to do so, you have to know why or how they are toxic to you and read between the lines that they do not have your best interests in mind.

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Letting go of toxic people is hard because you are good and want to see the good in others. You think their apologies are authentic. You have trouble believing they are being dishonest. You don’t spend time healing from it. You get pulled back into the pain because you don’t want it to end. However, if you feel like something isn’t right, it probably isn’t right.

You should walk away from a toxic person because you need to preserve your peace. You need to feel like yourself again. And you need better support.

Letting go of toxic people can involve four major steps.

1. Recognize the Red Flags

Red flags are signs a person is being toxic. It’s when someone shows characteristics that you should feel caution about. It’s when you feel any level of dissatisfaction and distrust. Trust your gut. When you recognize red flags, you can evaluate whether a person is trying to manipulate you or not. This gives you some level of control over what you allow in your life. The earlier you detect these behaviors, the better off you will be.

Red flags can include:

  • They always put themselves first.
  • They point out imperfections and sabotage your self-esteem.
  • You may feel drained or used when you’re around them.
  • What you give isn’t reciprocated. They don’t return the goodness you provide as a friend.
  • They ignore your boundaries and get angry when you tell them “no.”
  • You catch them in half truths or outright lies when you confront them about anything.
  • You are the villain; they are the victim.
  • Second chances always lead to repeated patterns of behavior.
  • They may engage in abuse.

2. Set Boundaries

There are emotional boundaries that one can set, but there are also physical ones[2]. You can leave any time. Setting boundaries is also an important part of self-care.

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You shouldn’t walk on eggshells. Tell them how you feel. Are they respecting you, fulfilling your needs, and listening to you? If not, it’s time to set up a healthy emotional distance and start letting go of toxic people around you.

There are levels to this. You have your inner circle, which could include family, and then you have acquaintances and strangers. If a toxic person is in your inner circle, it’s time to pull back and put up some boundaries for them to follow. If they can’t hear you out, you can cut off the connection completely.

You can give second chances, but you have to be careful. If someone knows they can get away with something, they will do it again. If there’s any chance for the relationship, they have to know not to cross certain lines.

3. Invest in Yourself

You deserve to know you are worthwhile. Try to remember that things will get better and that anything is possible. How do you do so? Invest in yourself.

This means self care, goal setting, surrounding yourself with positive support, and feeling a sense of peace. Your greatest ambition should be to love yourself. Without self-love, letting go of toxic people will be difficult.

Every relationship is a risk, but if you know yourself and what you will allow, toxic people will have less of a hold over you. If you are a giver or people pleaser, you are most at risk to being in a one-sided relationship. You shouldn’t be punished for caring, but sometimes trust needs to be earned. If you have self-love, you are treating yourself the best way possible. You know that others need to meet your standards; otherwise, they don’t get to be a part of your life.

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It’s possible that you can love yourself and still not see the signs. It can be difficult for some to be aware that toxic people exist. However,, if you know how much you mean to others in your life and what you are worth, you will be less likely to take on a relationship that is harmful to you or repeat negative patterns. Self-love is how we get out of toxic relationships, but it’s also how they never begin.

4. Know When Forgiveness Is Possible

There are times a person will prove their worth to you. They may make a mistake that makes them seem like a horrible person. They may forget to be good to you because of their own issues. They may just have no example of what a healthy relationship looks like. They may have an inflated ego that really comes from insecurity. The list goes on.

If they apologize, that’s a start. Look at their actions. Are they changing for the better because they really want to change or just seeming to in order to manipulate you? A person may control others with their image or perceived personality, but if you see through them, you may be able to discern the degree to which they are willing to be there for you.

If they start to do the right thing, you may begin to trust them again. Don’t start forgiving them until time has passed and you are sure there is growth, even if they show vulnerability or remorse. You can give a second chance if they truly have an awakening. Otherwise, it’s best to get out. Don’t let them walk all over you; let them walk out the door.

If you do give a second change and they still refuse to change, you have every right to remove them and continue the process of letting go of toxic people. The moment you even want to leave may also be a good time to get out. You don’t have to compromise yourself in order to care for them.

Forgiveness is the release of resentment or anger[3]. Forgiveness doesn’t mean reconciliation. You have to go back to the same relationship or accept the same harmful behaviors from someone. You don’t have to let them back in. You don’t have to do anything you don’t want to do.

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Remember, forgiveness is ultimately for you, not them. You don’t need that person in your life in order to forgive them, and if you give them a second chance, proceed with caution.

Final Thoughts

Recognize the red flags, set boundaries, invest in yourself, and know when forgiveness is possible. This is how you cope with a toxic person impacting your life. You have power in the direction of your life and the people who accompany you as you move forward. Use it.

If a person is worthwhile, they will prove themselves through their actions, not their words. If they cross certain lines that really harm you, you owe them nothing. You have every right to feel what you feel and to be upset. Honor your feelings and communicate them because it’ll only continue to keep happening if you don’t.

If this is happening to you, it’s time to put a stop to it. It’s time to take control. It’s time to live for yourself, not for what others say about you. It’s time to set your standards higher than they’ve ever been before. And most of all, it’s time to let go.

Resource reminder: A physically abusive relationship is ALWAYS toxic. There are resources for you. Always speak up.

If you are in such a cycle or domestic violence or abuse reach out for help. For example, there is The National Domestic Violence Hotline (https://www.thehotline.org/) which can be reached at 1−800−799−7233. There are other ways to get help if you simply ask for it. 

More Tips on Letting Go of Toxic People

Featured photo credit: Hannah Busing via unsplash.com

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