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Why Some People Are Afraid Of Talking On The Phone

Why Some People Are Afraid Of Talking On The Phone

Today’s society communicates more than any previous generation, however it also “communicates” the least at the same time. Before text and email were invented, people either had to have face to face conversation, talk on the phone, or write letters to one another. Now, more and more people find that they prefer texting and emailing over any other form of communication. Although we communicate more, we have lost the true art of conversation. A new part of today’s problem, is phone anxiety disorder. Here are a few habits that could indicate you have phone anxiety:

  1. You often let your phone ring, only to text the caller pretending you missed their call.
  2. Your voicemail message says “don’t leave a message, just text me”
  3. You have disabled your voicemail altogether.

Why Does Phone Anxiety Exist?

1. Insecurity – When you can’t see the person you are talking to, you don’t really know how they’re reacting to your words. People can feel insecure about phone conversations because even though the person on the other end sounds like they are in agreement, they may actually be rolling their eyes at what you are saying.

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2. Social Awkwardness – The thought of running out of things to say can strike fear into a person’s heart at the very mention of talking on the phone. Dead air is one of the worst things that can happen to someone with phone anxiety!

3. Distraction – Some people need to type out their responses in a text message, or see the person to whom they are speaking to, in order to stay focused on the conversation. Distractions while on the phone can be a huge problem because there could be so many different things happening around you, you may end up losing track of what the other person had been saying for the last good amount of time. It’s embarrassing and awkward to have to admit that you weren’t paying attention, and then ask them to repeat their story.

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4. Ending the call – Some people with phone anxiety struggle with how to end calls. You need to hang up the phone, but because you feel awkward, winding down the conversation ends up being blunt or clumsy, causing you even more anxiety.

5. Lack of control – Texting and emailing allow you to have total control over what you are saying and how you are generally being perceived. You can plan out your responses, take your time, read over what you’ve written, and re-write parts that could possibly be taken the wrong way- or decide not to respond at all! With a phone conversation, none of the options above are possible.

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What Can You Do About Your Phone Anxiety?

Psychologists have a number of suggestions as to how people who suffer from phone anxiety can deal with their problem:

  1. Remember you are not alone. Psychologists report that phone anxiety disorder is extremely common, so the chances are pretty high that the person on the other end could also be feeling anxious talking to you! Think about how you can help the other person through their own phone anxiety, and it might even help you forget about your own.
  2. Figure out why talking on the phone makes you anxious. Sometimes the root of the problem has nothing to do with the problem itself. For example, you might have suffered rejection over the phone earlier in life, and what you are really afraid of is experiencing that rejection again, not actually speaking on the phone! Deal with the root of the issue, and the symptoms of the problem will go away.
  3. Take baby steps. If you have an issue, it can take a while to fully deal with it. Don’t get discouraged if you can’t seem to overcome your phone anxiety right away. Baby steps are still steps in the right direction, so don’t despise small beginnings! Start slow, and work your way up. Try ordering take-out over the phone instead of doing it online this week. You will never see the person on the other end, so if you mess up a little bit, it doesn’t even matter. Once you don’t feel nervous about it, you can move on to more serious phone calls.
  4. Change the way you think. Someone wise once said, “If your way of thinking has brought you to a place you don’t like, then have another thought! Think again!” Changing the way you think can seem like a daunting task, but according to psychologists, it is possible. You literally have to rewire your brain to associate talking on the phone as a normal thing to do, instead of associating this activity with fear and anxiety. The only way to do this is to face your fear. Don’t worry though, baby steps are still recommended.

Featured photo credit: woman-calling-with-her-phone-picjumbo-com via picjumbo

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Last Updated on December 2, 2018

7 Public Speaking Techniques To Help Connect With Your Audience

7 Public Speaking Techniques To Help Connect With Your Audience

When giving a presentation or speech, you have to engage your audience effectively in order to truly get your point across. Unlike a written editorial or newsletter, your speech is fleeting; once you’ve said everything you set out to say, you don’t get a second chance to have your voice heard in that specific arena.

You need to make sure your audience hangs on to every word you say, from your introduction to your wrap-up. You can do so by:

1. Connecting them with each other

Picture your typical rock concert. What’s the first thing the singer says to the crowd after jumping out on stage? “Hello (insert city name here)!” Just acknowledging that he’s coherent enough to know where he is is enough for the audience to go wild and get into the show.

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It makes each individual feel as if they’re a part of something bigger. The same goes for any public speaking event. When an audience hears, “You’re all here because you care deeply about wildlife preservation,” it gives them a sense that they’re not just there to listen, but they’re there to connect with the like-minded people all around them.

2. Connect with their emotions

Speakers always try to get their audience emotionally involved in whatever topic they’re discussing. There are a variety of ways in which to do this, such as using statistics, stories, pictures or videos that really show the importance of the topic at hand.

For example, showing pictures of the aftermath of an accident related to drunk driving will certainly send a specific message to an audience of teenagers and young adults. While doing so might be emotionally nerve-racking to the crowd, it may be necessary to get your point across and engage them fully.

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3. Keep going back to the beginning

Revisit your theme throughout your presentation. Although you should give your audience the credit they deserve and know that they can follow along, linking back to your initial thesis can act as a subconscious reminder of why what you’re currently telling them is important.

On the other hand, if you simply mention your theme or the point of your speech at the beginning and never mention it again, it gives your audience the impression that it’s not really that important.

4. Link to your audience’s motivation

After you’ve acknowledged your audience’s common interests in being present, discuss their motivation for being there. Be specific. Using the previous example, if your audience clearly cares about wildlife preservation, discuss what can be done to help save endangered species’ from extinction.

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Don’t just give them cold, hard facts; use the facts to make a point that they can use to better themselves or the world in some way.

5. Entertain them

While not all speeches or presentations are meant to be entertaining in a comedic way, audiences will become thoroughly engaged in anecdotes that relate to the overall theme of the speech. We discussed appealing to emotions, and that’s exactly what a speaker sets out to do when he tells a story from his past or that of a well-known historical figure.

Speakers usually tell more than one story in order to show that the first one they told isn’t simply an anomaly, and that whatever outcome they’re attempting to prove will consistently reoccur, given certain circumstances.

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6. Appeal to loyalty

Just like the musician mentioning the town he’s playing in will get the audience ready to rock, speakers need to appeal to their audience’s loyalty to their country, company, product or cause. Show them how important it is that they’re present and listening to your speech by making your words hit home to each individual.

In doing so, the members of your audience will feel as if you’re speaking directly to them while you’re addressing the entire crowd.

7. Tell them the benefits of the presentation

Early on in your presentation, you should tell your audience exactly what they’ll learn, and exactly how they’ll learn it. Don’t expect them to listen if they don’t have clear-cut information to listen for. On the other hand, if they know what to listen for, they’ll be more apt to stay engaged throughout your entire presentation so they don’t miss anything.

Featured photo credit: Flickr via farm4.staticflickr.com

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