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How You Treat Servers Reveals Your Personality

How You Treat Servers Reveals Your Personality

“How others treat the CEO says nothing, they say. But how others treat the waiter is like a magical window into the soul.” – Del Jones, USA Today

The Waiter Rule” suggests that how we treat waiters and waitresses can reveal a lot about our personality. The majority of CEO’s are in agreement with this (and let’s be honest, they don’t agree on much).

Au Bon Pain co-founder Ron Shaich, now CEO of Panera Bread, mentions that when candidates are being interviewed for executive positions he will ask his assistant how they treated her. Being rude and demanding in these instances is often an indicator that such individuals are not team players.

Furthermore, according to Dr. Fredric Neuman of Psychology Today, how people treat waiters should be considered when choosing a future partner.

In light of the above, what does a person’s behavior towards a server reveal about their personality? To determine this, let’s analyze some common behaviors.

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The friendly person who always says thank you

We have all been with these people. They are always friendly. They greet the server and get to know them by name. And they say thank you – sometimes too much. These are the type of people who see everyone as equal.

They recognize that having a high paying job does not make you superior and does not give you the right to treat people badly. They treat all people (loved ones or not) with compassion and empathy.

They accept that every person has a story. The waiter or waitress might be the sole breadwinner, or perhaps they are working two jobs. Maybe they are paying for their studies. Whatever their situation, this type of person remains cognizant of the fact that all humans are equal. They remain kind.

Such an interaction signals their ability to work well in a team. They are not judgmental. They like seeing people happy. They are genuinely nice people.

The rude person

Have you ever been to a restaurant and seen someone being rude to a waiter? You know that man or women in the corner who talks to the waitress in a condescending manner? Now it just might be that they are having a bad day. (Of course, that does not give them the right to treat others badly.) Perhaps this is just a one-time incident.

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However, for some people this is a regular occurrence. Often they do not even realize they are being rude. They speak to the waiter in a condescending manner. They snap their fingers to get the waitress’s attention. To them the waiters and waitresses are invisible. Whether this is intentional or unintentional, they perceive the server as inferior based on their job.

These individuals are paying customers so they feel that the serving staff should fulfill their needs, regardless as to whether their demands are reasonable.

Individuals who demonstrate such behavior have a demanding personality. They may think they are better than other people. They may feel superior. They may be self-centered. They crave control and power. They may be status conscious.

They may have what is known as a situational value system – where they change their behavior depending on the perceived status of the person they are interacting with.

Aside from people who are friendly to servers and those who are rude, there are also those that prefer minimal interaction and those who are outright people’s people.

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The person who engages in minimal interaction

Some people prefer not to engage in much conversation with the waitress or waiter. This does not mean they are rude. It may just mean that they are having a day where they don’t feel like talking to people. Everyone has days like these where they want to be in their own space.

Or, it could mean that they are introverts. They prefer that everyone just focuses on their own role. They may employ the same strategy in their workplace. As an individual, they may be goal orientated and intensely focused on efficiency and getting things done.

While some prefer to be quiet, others prefer to engage in conversation, and very often a lot of it.

The person who engages in a lot of interaction

There are always those friends that enjoy asking a lot of questions. They enjoy interacting with the waitress or waiter.

This may be due to a number of reasons. There is the outside chance that the individual enjoys annoying the waiter or waitress, but there is also the distinct possibility that the person is genuinely curious and enjoys finding out as much information as possible when they are a paying customer.

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The person may also be an extrovert and genuinely enjoys meeting new people and learning more about that person.

These individuals are confident, know exactly what they want and are not afraid to voice their opinion. They are not afraid to ask questions to ensure they get exactly what they want.

Moral of the story

The behaviors we engage in with waitresses and waiters, how we interact with them, and how we treat them can reveal a lot about our personality. While certain traits that are revealed (such as being an introvert and extrovert) are rather harmless, there are others which may make the waiter feel inferior. It is important to be cognizant of one’s behavior. Everyone is human. Everyone is equal, no matter the perceived status of their job or role.

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Last Updated on August 16, 2018

10 Ways To Step Out Of Your Comfort Zone And Enjoy Taking Risks

10 Ways To Step Out Of Your Comfort Zone And Enjoy Taking Risks

The ability to take risks by stepping outside your comfort zone is the primary way by which we grow. But we are often afraid to take that first step.

In truth, comfort zones are not really about comfort, they are about fear. Break the chains of fear to get outside. Once you do, you will learn to enjoy the process of taking risks and growing in the process.

Here are 10 ways to help you step out of your comfort zone and get closer to success:

1. Become aware of what’s outside of your comfort zone

What are the things that you believe are worth doing but are afraid of doing yourself because of the potential for disappointment or failure?

Draw a circle and write those things down outside the circle. This process will not only allow you to clearly identify your discomforts, but your comforts. Write identified comforts inside the circle.

2. Become clear about what you are aiming to overcome

Take the list of discomforts and go deeper. Remember, the primary emotion you are trying to overcome is fear.

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How does this fear apply uniquely to each situation? Be very specific.

Are you afraid of walking up to people and introducing yourself in social situations? Why? Is it because you are insecure about the sound of your voice? Are you insecure about your looks?

Or, are you afraid of being ignored?

3. Get comfortable with discomfort

One way to get outside of your comfort zone is to literally expand it. Make it a goal to avoid running away from discomfort.

Let’s stay with the theme of meeting people in social settings. If you start feeling a little panicked when talking to someone you’ve just met, try to stay with it a little longer than you normally would before retreating to comfort. If you stay long enough and practice often enough, it will start to become less uncomfortable.

4. See failure as a teacher

Many of us are so afraid of failure that we would rather do nothing than take a shot at our dreams.

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Begin to treat failure as a teacher. What did you learn from the experience? How can you take that lesson to your next adventure to increase your chance of success?

Many highly successful people failed plenty of times before they succeeded. Here’re some examples:

10 Famous Failures to Success Stories That Will Inspire You to Carry On

5. Take baby steps

Don’t try to jump outside your comfort zone, you will likely become overwhelmed and jump right back in.

Take small steps toward the fear you are trying to overcome. If you want to do public speaking, start by taking every opportunity to speak to small groups of people. You can even practice with family and friends.

Take a look at this article on how you can start taking baby steps:

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The Number One Secret to Life Success: Baby Steps

6. Hang out with risk takers

There is no substitute for this step. If you want to become better at something, you must start hanging out with the people who are doing what you want to do and start emulating them. (Here’re 8 Reasons Why Risk Takers Are More Likely To Be Successful).

Almost inevitably, their influence will start have an effect on your behavior.

7. Be honest with yourself when you are trying to make excuses

Don’t say “Oh, I just don’t have the time for this right now.” Instead, be honest and say “I am afraid to do this.”

Don’t make excuses, just be honest. You will be in a better place to confront what is truly bothering you and increase your chance of moving forward.

8. Identify how stepping out will benefit you

What will the ability to engage in public speaking do for your personal and professional growth? Keep these potential benefits in mind as motivations to push through fear.

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9. Don’t take yourself too seriously

Learn to laugh at yourself when you make mistakes. Risk taking will inevitably involve failure and setbacks that will sometimes make you look foolish to others. Be happy to roll with the punches when others poke fun.

If you aren’t convinced yet, check out these 6 Reasons Not to Take Life So Seriously.

10. Focus on the fun

Enjoy the process of stepping outside your safe boundaries. Enjoy the fun of discovering things about yourself that you may not have been aware of previously.

Featured photo credit: Unsplash via unsplash.com

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