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How You Treat Servers Reveals Your Personality

How You Treat Servers Reveals Your Personality

“How others treat the CEO says nothing, they say. But how others treat the waiter is like a magical window into the soul.” – Del Jones, USA Today

The Waiter Rule” suggests that how we treat waiters and waitresses can reveal a lot about our personality. The majority of CEO’s are in agreement with this (and let’s be honest, they don’t agree on much).

Au Bon Pain co-founder Ron Shaich, now CEO of Panera Bread, mentions that when candidates are being interviewed for executive positions he will ask his assistant how they treated her. Being rude and demanding in these instances is often an indicator that such individuals are not team players.

Furthermore, according to Dr. Fredric Neuman of Psychology Today, how people treat waiters should be considered when choosing a future partner.

In light of the above, what does a person’s behavior towards a server reveal about their personality? To determine this, let’s analyze some common behaviors.

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The friendly person who always says thank you

We have all been with these people. They are always friendly. They greet the server and get to know them by name. And they say thank you – sometimes too much. These are the type of people who see everyone as equal.

They recognize that having a high paying job does not make you superior and does not give you the right to treat people badly. They treat all people (loved ones or not) with compassion and empathy.

They accept that every person has a story. The waiter or waitress might be the sole breadwinner, or perhaps they are working two jobs. Maybe they are paying for their studies. Whatever their situation, this type of person remains cognizant of the fact that all humans are equal. They remain kind.

Such an interaction signals their ability to work well in a team. They are not judgmental. They like seeing people happy. They are genuinely nice people.

The rude person

Have you ever been to a restaurant and seen someone being rude to a waiter? You know that man or women in the corner who talks to the waitress in a condescending manner? Now it just might be that they are having a bad day. (Of course, that does not give them the right to treat others badly.) Perhaps this is just a one-time incident.

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However, for some people this is a regular occurrence. Often they do not even realize they are being rude. They speak to the waiter in a condescending manner. They snap their fingers to get the waitress’s attention. To them the waiters and waitresses are invisible. Whether this is intentional or unintentional, they perceive the server as inferior based on their job.

These individuals are paying customers so they feel that the serving staff should fulfill their needs, regardless as to whether their demands are reasonable.

Individuals who demonstrate such behavior have a demanding personality. They may think they are better than other people. They may feel superior. They may be self-centered. They crave control and power. They may be status conscious.

They may have what is known as a situational value system – where they change their behavior depending on the perceived status of the person they are interacting with.

Aside from people who are friendly to servers and those who are rude, there are also those that prefer minimal interaction and those who are outright people’s people.

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The person who engages in minimal interaction

Some people prefer not to engage in much conversation with the waitress or waiter. This does not mean they are rude. It may just mean that they are having a day where they don’t feel like talking to people. Everyone has days like these where they want to be in their own space.

Or, it could mean that they are introverts. They prefer that everyone just focuses on their own role. They may employ the same strategy in their workplace. As an individual, they may be goal orientated and intensely focused on efficiency and getting things done.

While some prefer to be quiet, others prefer to engage in conversation, and very often a lot of it.

The person who engages in a lot of interaction

There are always those friends that enjoy asking a lot of questions. They enjoy interacting with the waitress or waiter.

This may be due to a number of reasons. There is the outside chance that the individual enjoys annoying the waiter or waitress, but there is also the distinct possibility that the person is genuinely curious and enjoys finding out as much information as possible when they are a paying customer.

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The person may also be an extrovert and genuinely enjoys meeting new people and learning more about that person.

These individuals are confident, know exactly what they want and are not afraid to voice their opinion. They are not afraid to ask questions to ensure they get exactly what they want.

Moral of the story

The behaviors we engage in with waitresses and waiters, how we interact with them, and how we treat them can reveal a lot about our personality. While certain traits that are revealed (such as being an introvert and extrovert) are rather harmless, there are others which may make the waiter feel inferior. It is important to be cognizant of one’s behavior. Everyone is human. Everyone is equal, no matter the perceived status of their job or role.

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Last Updated on December 17, 2018

Why You Think You’re Not Good Enough and How To Believe in Yourself

Why You Think You’re Not Good Enough and How To Believe in Yourself

Have you ever wanted to say something at work, but a little voice of doubt crept in and said, “what if you are wrong”?

Maybe you wanted to apply for that promotion or ask that special someone on a date, but something kept you from taking action. When you think you’re not good enough, you tend to fear the outcome and lack faith in your abilities. That is why it is vital you discover how to believe in yourself so you can accomplish your goals and create your dream life.

Whatever your situation, the fears and self-doubt your false beliefs create will always stop you in your tracks. Identifying the beliefs that cause you to sabotage your life is the first step to removing them.

Self-doubt causes inaction, and inaction leads to regret. When you are not following your passion and living your dream life, you are left with a lot of questions:

  • What if I took a chance on myself?
  • Could I have had a better life if I took more risks?
  • Am I be satisfied with the legacy I am leaving behind?
  • What could I have accomplished if I did not settle for less?

So why would you think you’re not good enough?

1. Parenting

The perception you have of yourself is based on your past experiences. There are studies that show children mimic everything from their parents ability to regulate emotions, to their parents belief about money.[1]

I have had clients who did not believe they were good enough because they did not receive any positive reinforcement as a child. When they were young, their parents were extremely overprotective.

Think of your childhood challenges like dragons you had to slay. Each obstacle you overcame was another dragon you successfully removed from your life. As you slay more dragons, your self-esteem and confidence increase. When someone has overprotective parents, their parents end up slaying the dragons.

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As a result, the child builds more confidence in their parent’s abilities, while still doubting their own.

If you are never encouraged to slay your own dragons, you start to doubt whether you can. It is only natural for a child to conclude their parents are always helping them because they think they need it. This child ages into an adult who still believes they are not good enough. They seek the help and confirmation of others, and they rarely stand-up to opposition.

Solution: Slay Your Dragons!

If you want to believe in yourself, you are going to have to take steps to rebuild your trust in yourself. Start by keeping your word to others and arriving on-time. By showing yourself that others can (and do) trust you, you are going to feel more comfortable trusting yourself.

As you move onto larger and more challenging tasks, you have built a foundation of trust in your ability to keep your word. Next, you are going to want to reclaim your sword from others. At first, you may want to confide in whoever it is currently slaying your dragons.

Understand if it is your parent or someone who loves you, they want the best for you and mean well. You are simply going to tell them that you want to do the work, and will ask them for their thoughts in the planning phase. Feel free to check in with them and give them updates on your progress, while making sure they understand you are wanting to do the work yourself.

Then when the task is completed, let them know so you can celebrate together. Now that you have slayed your own dragon, you can start to reclaim your confidence. By you utilizing them as your guide, you get the added bonus of someone you respect and admire, telling you how amazing you are.

Think of it like a symbolic passing of the torch. Now, you are both dragon slayers. Which means all the positive attributes you attributed to them slaying your dragons, now belong to you.

2. Over-Exaggerating and Oversimplifying

Your past experiences may involve you or someone close to you failing. When you experience failure, you can lose your desire to continue. This has less to do with whether you are brave or scared, and more to do with the fact that your mind does not like failure.

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No one enjoys participating in events in which they under-perform. Outside of the usual reasons of embarrassment, feelings of inadequacy, and fear of failure – it is simply not fun.

Who wants to play baseball if they strikeout every time it is their turn? Would you enjoy singing in front of an audience if you were booed off the stage every time you performed? I could go on, but I think you get the point.

The thing about those two examples is no one really strikes out “every” at-bat. It is also unlikely someone could be booed off the stage “every time” they performed in-front of an audience.

What ends up happening is you oversimplify and exaggerate your past experiences and then your mind believes you. If you believe you are not good enough to ask someone on a date because they “always” tell you no, then do not be surprised you never muster the courage to do so.

If you want to overcome these feelings of inadequacy, start by changing your beliefs. This exercise does not need to be complicated. If you believe you strikeout every time it is your turn, I want to you to go to a batting cage and keep swinging until you hit the baseball.

When you experience success, I want you to take a mental note, write it down, or have someone video it. This is your proof that you do not always strike out. Then, whenever your belief that you are not good enough resurfaces, you are going to replay that video.

Regardless of the situation, you can find a successful experience that you are overlooking.

Solution: Read About the Failures of Others

It sounds a little crazy, I know, but reading about the failures of other successful people will improve your confidence. In a study conducted by Columbia University, they found that teaching students about the failures of great scientists encouraged them to do better.[2]

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When you are battling fear and self-doubt, you tend to over-exaggerate the abilities of others and diminish your own by comparison. You start to believe the successful are successful because they are courageous risk-takers, who do not take no for an answer. You tell yourself, they are meant to succeed, while you on the other hand are not.

When you are able to relate to the successful, you start to realize they have the same struggles and challenges you do. The only difference is they kept going.

Now it is not a question of whether you can succeed, it is a question of whether you want to succeed.

3. Undervalue Yourself

What is the main difference between someone who believes they are good enough and someone who does not? The person who believes they are good enough understands they are a person of value.

What I mean by this is if you do not believe you are worth being listened to, you will not have anything to say. If you do not believe you are good enough to be respected and treated as such, you will accept and rationalize all kinds of mistreatment.

There is an old saying that we are treated as we allow ourselves to be treated. When someone has the confidence and self-esteem that commands respect, they will not accept being treated any kind of way. However, if someone does not see themselves as worthy, they will remain in toxic situations because they do not believe anything better is on the horizon.

Dr. Jennifer Crocker, who worked on a series of self-esteem studies, found in her latest research that:[3]

“College students who based their self-worth on external sources–including appearance, approval from others and even their academic performance–reported more stress, anger, academic problems, relationship conflicts, and had higher levels of drug and alcohol use and symptoms of eating disorders”

Solution: Internalize Your Self-Worth

Instead of valuing yourself based on the awards, recognition, and accolades of others, you need to search internally. By basing your perception of yourself on your core values, you can regain control over self-image.

Instead of focusing on things that are outside of control, keep your mind on what it is that makes you special. You are not defined by your job, relationships, religion, or education. Rather, you are defined by the manner in which you participate in these things. You may be a creative, hard-working, and compassionate person; and that shows up in every thing you do.

Understand that you do not need to be creative, hard-working, and compassionate all the time to consider yourself these things. You are not trying to be perfect, but you are trying to connect with your true self.

By understanding the similarities in which you tackle objectives, you will build a consistent and powerful self-worth that stands apart from external confirmation.

Final Thoughts

Do not allow your past experiences do dictate your future success. You do not want to look back on your life and have a lot of questions and regrets.

Build trust in yourself by taking action today. This will help you build the confidence you need to believe in yourself and your ability to become the champion of your life.

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Featured photo credit: Riccardo Mion via unsplash.com

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