Advertising
Advertising

How To Be A Good Listener Everyone Likes Talking To

How To Be A Good Listener Everyone Likes Talking To

Have you ever met someone who was an absolute joy to talk to, but you couldn’t pinpoint why? Did your conversations breeze through and you felt a real connection with them? More often than not, it’s because they were simply a good listener.

The fact of the matter is, the majority of communication problems stem from our ineffectiveness in listening over speaking. Ironically, most of us consider ourselves a good listener – even as we text, surf the internet and check out emails mid conversation!

Recent research shone the spotlight on the magnitude of this misaligned perception. Almost all respondents believed themselves to be good listeners, yet with further questioning, admitted to being easily distracted and constantly multitasking.

Communication problems are on the rise in this modern era and technology is partly to blame. While it’s a blessing for convenience, it’s also a source of constant distraction, keeping us searching for simulation. As a result, our communication skills are slowly eroding.

Advertising

Rebuild Communication Skills and Become a Good Listener

Focusing on improving listening skills goes a long way for overall communication. To help you break old habits, here are four key principles for you to use. Recall them before speaking and everyone will love speaking to you!

1. Encourage the Speaker to Elaborate

Ever started sharing a story with someone, only to have them interject with “yeah me too” and then take charge of the conversation? If so, you probably felt cut off and a little annoyed.

Whereas, if you had spoken to a good listener, they would have shown genuine interest by encouraging you to share more about your experience.

So, if your friend was to begin explaining grievance such as “I hate my boss at work”, don’t fire back with “my boss is so bad too!”. Instead, to show you are actively interested and listening, encourage them to share more with a phrase like, “Really? What’s the story then?”.

Advertising

2. Show Interest By Capturing Key Points

Sometimes, conversations move to onto subjects of which we have little interest, leaving us with little to contribute. We often ignore as much of the conversation as possible, before switching the subject. Even with our best efforts, the speaker will know you’re not interested in what they have to say.

Instead, you can quickly demonstrate yourself as a good listener by capturing key points raised, retelling them or raising relevant questions. Even if the subject flies over your head, this will show you’re still interested in listening to what they have to say.

Let’s say your friend is passionately recalling all the cars he’s owned. You will probably feel completely uninterested and out of your depth, but you could still show your listening by asking, “Which one was your favorite?”, “What made that one so special?” etc.

3. Remember To Express Empathy Over Creativity

As we listen to others speak, we often find ourselves chomping at the bit to inject our own ideas or advice on the matter. But if we are not careful, over enthusiasm can demonstrate a lack of understanding.

Advertising

Good listeners always place empathy above creativity during conversations. They pay attention to the other’s emotions and feelings before adding.

To become an empathic listener, try placing yourself in the other person’s position and relating to them. If in doubt, remember this basic principle: seek to understand, before being understood.

4. Always Keep Your Emotions in Check

If we’re not careful, we can find ourselves reacting directly out of emotion. If we receive criticism or hear something we don’t like, it’s easy to snap back with “Yes. I know what you’re going to say” or “No. I’m not like that”. This amplifies friction and can even lead to communication breakdowns.

Shifting emotional responses into rational questions is the hallmark of a good listener. Keeping the conversation civilized shows a willingness to listen and you’ll be widely respected.

Advertising

If someone makes a comment you don’t agree with, always keep your cool. Calmly encourage them to share their opinion forming experiences with you. Interact through genuine curiosity and they’ll appreciate your tact.

You will be amazed how far your communication skills will go by focusing on becoming a good listener. If you can stick to these 4 simple rules, others will be compelled to talk to you!

More by this author

3 Home Exercises To Fix Your Rounded Shoulders In One Month When You Drink Water On An Empty Stomach After Waking Up, These 8 Amazing Things Will Happen 20 Rules to Live by for Those Who Want to Lose 10 Pounds in 3 Weeks 7 Reasons You Should Thank The Second Language You Learned You’ll No Longer Feel Stuck With Staying Healthy If You Learn This Trick

Trending in Communication

1 19 Golden Pieces of Relationship Advice From the Experts 2 Signs Of Low Self-Esteem And The Root Causes You Might Not Know 3 How to Communicate Effectively in Any Relationship 4 How to Live in the Moment and Stop Worrying About the Past or Future 5 This Is What Happens When You Move Out Of the Comfort Zone

Read Next

Advertising
Advertising
Advertising

Last Updated on May 21, 2019

How to Communicate Effectively in Any Relationship

How to Communicate Effectively in Any Relationship

For all our social media bravado, we live in a society where communication is seen less as an art, and more as a perfunctory exercise. We spend so much time with people, yet we struggle with how to meaningfully communicate.

If you believe you have mastered effective communication, scan the list below and see whether you can see yourself in any of the examples:

Example 1

You are uncomfortable with a person’s actions or comments, and rather than telling the individual immediately, you sidestep the issue and attempt to move on as though the offending behavior or comment never happened.

You move on with the relationship and develop a pattern of not addressing challenging situations. Before long, the person with whom you are in relationship will say or do something that pushes you over the top and predictably, you explode or withdraw completely from the relationship.

In this example, hard-to-speak truths become never- expressed truths that turn into resentment and anger.

Example 2

You communicate from the head and without emotion. While what you communicate makes perfect sense to you, it comes across as cold because it lacks emotion.

People do not understand what motivates you to say what you say, and without sharing your feelings and emotions, others experience you as rude, cold or aggressive.

You will know this is a problem if people shy away from you, ignore your contributions in meetings or tell you your words hurt. You can also know you struggle in this area if you find yourself constantly apologizing for things you have said.

Example 3

You have an issue with one person, but you communicate your problem to an entirely different person.

Advertising

The person in whom you confide lacks the authority to resolve the matter troubling you, and while you have vented and expressed frustration, the underlying challenge is unresolved.

Example 4

You grew up in a family with destructive communication habits and those habits play out in your current relationships.

Because you have never stopped to ask why you communicate the way you do and whether your communication style still works, you may lack understanding of how your words impact others and how to implement positive change.

If you find yourself in any of the situations described above, this article is for you.

Communication can build or decimate worlds and it is important we get it right. Regardless of your professional aspirations or personal goals, you can improve your communication skills if you:

  • Understand your own communication style
  • Tailor your style depending on the needs of the audience
  • Communicate with precision and care
  • Be mindful of your delivery, timing and messenger

1. Understand Your Communication Style

To communicate effectively, you must understand the communication legacy passed down from our parents, grandparents or caregivers. Each of us grew up with spoken and unspoken rules about communication.

In some families, direct communication is practiced and honored. In other families, family members are encouraged to shy away from difficult conversations. Some families appreciate open and frank dialogue and others do not. Other families practice silence about substantive matters, that is, they seldom or rarely broach difficult conversations at all.

Before you can appreciate the nuance required in communication, it helps to know the familial patterns you grew up with.

2. Learn Others Communication Styles

Communicating effectively requires you to take a step back, assess the intended recipient of your communication and think through how the individual prefers to be communicated with. Once you know this, you can tailor your message in a way that increases the likelihood of being heard. This also prevents you from assuming the way you communicate with one group is appropriate or right for all groups or people.

Advertising

If you are unsure how to determine the styles of the groups or persons with whom you are interacting, you can always ask them:

“How do you prefer to receive information?”

This approach requires listening, both to what the individuals say as well as what is unspoken. Virgin Group CEO Richard Branson noted that the best communicators are also great listeners.

To communicate effectively from relationship to relationship and situation to situation, you must understand the communication needs of others.

3. Exercise Precision and Care

A recent engagement underscored for me the importance of exercising care when communicating.

On a recent trip to Ohio, I decided to meet up with an old friend to go for a walk. As we strolled through the soccer park, my friend gently announced that he had something to talk about, he was upset with me. His introduction to the problem allowed me to mentally shift gears and prepare for the conversation.

Shortly after introducing the shift in conversation, my friend asked me why I didn’t invite him to the launch party for my business. He lives in Ohio and I live in the D.C. area.

I explained that the event snuck up on me, and I only started planning the invite list three weeks before the event. Due to the last-minute nature of the gathering, I opted to invite people in the DMV area versus my friends from outside the area – I didn’t want to be disrespectful by asking them to travel on such short notice.

I also noted that I didn’t want to be disappointed if he and others declined to come to the event. So I played it safe in terms of inviting people who were local.

Advertising

In the moment, I felt the conversation went very well. I also checked in with my friend a few days after our walk, affirmed my appreciation for his willingness to communicate his upset and our ability to work through it.

The way this conversation unfolded exemplified effective communication. My friend approached me with grace and vulnerability. He approached me with a level of curiosity that didn’t put me on my heels — I was able to really listen to what he was saying, apologize for how my decision impacted him and vow that going forward, I would always ask rather than making decisions for him and others.

Our relationship is intact, and I now have information that will help me become a better friend to him and others.

4. Be Mindful of Delivery, Timing and Messenger

Communicating effectively also requires thinking through the delivery of the message one intends to communicate as well as the appropriate time for the discussion.

In an Entrepreneur.com column, VIP Contributor Deep Patel, noted that persons interested in communicating well need to master the art of timing. Patel noted,[1]

“Great comedians, like all great communicators, are able to feel out their audience to determine when to move on to a new topic or when to reiterate an idea.”

Communicating effectively also requires thoughtfulness about the messenger. A person prone to dramatic, angry outbursts should never be called upon to deliver constructive feedback, especially to people whom they do not know. The immediate aftermath of a mass shooting is not the ideal time to talk about the importance of the Second Amendment rights.

Like everyone else, I must work to ensure my communication is layered with precision and care.

It requires precision because words must be carefully tailored to the person with whom you are speaking.

Advertising

It requires intentionality because before one communicates, one should think about the audience and what the audience needs in order to hear your message the way you intended it to be communicated.

It requires active listening which is about hearing verbal and nonverbal messages.

Even though we may be right in what we say, how we say it could derail the impact of the message and the other parties’ ability to hear the message.

Communicating with care is also about saying things that the people in our life need to hear and doing so with love.

The Bottom Line

When I left the meeting with my dear friend, I wondered if I was replicating or modeling this level of openness and transparency in the rest of my relationships.

I was intrigued and appreciative. He’d clearly thought about what he wanted to say to me, picked the appropriate time to share his feedback and then delivered it with care. He hit the ball out of the park and I’m hopeful we all do the same.

More Articles About Effective Communication

Featured photo credit: Kenan Buhic via unsplash.com

Reference

Read Next