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10 Rules For Running A Successful Restaurant

10 Rules For Running A Successful Restaurant

Running a restaurant is a tough job, but it is also a very rewarding one when you have customers coming back time and time again because they love the dining experience. While there are always going to be big things to take care of in this type of business, it is the little things that you really need to think about. Here are 10 rules for running a restaurant and keeping customers happy and satisfied.

1. Seat People Immediately

If a party has arrived but not all members are there yet, seat those who have arrived. They will be more comfortable at a table than in the lobby or waiting area and you can serve drinks and appetizers and increase your profits.

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2. Feed the Children

When families are dining, it is important to make sure that the kids are fed as soon as possible. If there is going to be a wait for the meal, make sure that the customers receive bread or other appetizers. Kids tend to get pretty cranky when hungry, and cranky kids can spoil the dining experience for all of your patrons.

3. Customers Come First

If it weren’t for your customers, you wouldn’t have a restaurant. They are your bread and butter, so make sure that you are giving them something they really want. The better the service and food, the more likely they are going to continue patronizing your restaurant. There are a few apps that will make running your restaurant even easier and your customers happier. Some of our favorites include:

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  • Make employee scheduling fast and simple with ZIP Schedules.
  • Notify parties when tables are ready with WaitList.
  • Manage reservations and tables with SeatMe.
  • Track all of your online reviews in one place with Reviews Tracker.

4. Wait to Clear Tables

People get annoyed if you clear their table too quickly. Ask your wait staff to wait until the customers are ready to pay for their meal. Just because they may have put down their fork and knife for a few seconds, it doesn’t mean they are finished with their meal.

5. Don’t Cheap Out

From food to equipment, it is important that you get the absolute best that you can afford. This is going to instill a sense of trust in your customers because they will know that they will always get the best food and service possible.

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6. Be Consistent

Consistency can be difficult, because if you have an ounce of creativity, you are going to want to make changes to things like décor, menus, etc. Remember, most people tend to like things that are familiar, and your customers may not be happy with a lot of changes.

7. Be Attentive

Customers like to receive attention, but they don’t want to receive too much attention. Be sure to find a balance so you give them what they need without going overboard and being annoying.

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8. Mention Sauces and Condiments

It is a good idea to serve many items, such as burgers, plain. Not everyone likes mayo or ketchup. Mention sauces and condiments that are available and be sure to note on your menus any dishes that are made with special sauces.

9. Bring the Check Quickly

Once people have finished their meals, they usually want to be on their way and don’t want to wait around forever for their check. Be sure that your waitstaff bring the check promptly so customers can pay their bills and leave, freeing up tables for the next customers.

10. Make the Bill Legible

It is important that customers are able to read their bills easily. That way, no mistakes will be made — on their end and on your end. Use a printer rather than writing bills by hand if possible.

Featured photo credit: MICHAEL BROWNING via unsplash.com

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Jane Hurst

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Last Updated on June 19, 2019

8 Life-Changing Skills You Can Learn in Less Than 6 Months

8 Life-Changing Skills You Can Learn in Less Than 6 Months

Everyone has the ability to learn a life-changing skill not just this year, but in the next 6 months.

By life-changing, I mean something that can have a positive impact in your life moving forward, even if it’s something you can’t envision today. Certain skills we can immediately reap the benefits of, while others will be life-changing when we least expect it.

In this article, we’ll share 8 life-changing skills you can learn in 6 months, where you can learn them, and how you can get started today.

1. Speed reading

Bill Gates has been known to state that if he had one superpower, it would be the ability to read faster. What Bill and the rest of the mega-successful understand is that knowledge is power. The ability to process information faster from books, articles, and reports is what will help us learn faster, and therefore improve each aspect of our life faster as well.

Where you can start learning: Speed reading courses are becoming more popular, as more people realize how important it is with the limited time we have. You can check out free courses like Read Speeder or you can start learning how to use Spritzlet, which allows you to speed read articles online with a browser extension.

2. Public speaking

Research shows that people fear public speaking more than death itself. There’s something terrifying about being in front of dozens or hundreds of people, and exposing yourself completely. It’s when you’re most vulnerable, but learning how to public speak is a life-changer.

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Warren Buffett has given advice to recent graduates that the number one skill you can have to succeed is public speaking skills. Everything from communication, confidence, and sales is developed when you develop your public speaking skills.

Where you can start learning: Luckily, there are great communities out there like Toastmasters that organize local meetups all around the world. You’ll find amazing public speakers that are looking to get to the next level to beginners that are just getting started. Check out Toastmasters’ website here.

3. Spanish

As the third most spoken language in the world, the ability to speak Spanish will allow you to reach over 500M people around the world. No matter where you live, knowing how to speak Spanish is becoming increasingly more important, with the Hispanic population and economy spreading quickly worldwide. If you’re living in the US, this is even more important, with over 30% of the population being Hispanic.

Spanish is also on this list, because it’s one of the easiest languages to learn. Sure, Mandarin is an important language to learn, but it’s an incredibly difficult one to learn. If we were to measure the level of importance and the time to learn for all the languages available, Spanish would make it to the top of the list.

One of the biggest reasons why people never reach fluency in any foreign language is: using the wrong method, and lack of time.

It turns out that humans retain only 5% of what we learn from lectures, 20% of what we learn from apps (visual cues), and 90% of what we learn from immediate immersion. Yet, how do 90% of learn a new foreign language? Language schools (lectures), books, Duolingo (apps), etc that don’t provide the real-life immersion required for our brains to learn faster.

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Where to get started: If you want the most effective way to learn a language, learning from real-life interactions is the best way to do it. There are great websites like Rype, which offers Spanish coaching for busy people, solving the issue of lack of time and bringing real-life immersion to your screen. With Rype, you can book as many lessons as you want, at any time of the day, any day of the week, allowing you to fit it into your schedule, no matter how busy you are.

4. Accounting

If you’re looking to get into business, accounting is one of the core fundamentals you’ll need to succeed. While you don’t need to be an expert, you definitely should understand the basics.

This skill can also be used to manage your personal finances, to meet your financial goals, and having more control over your life.

Where to get started learning: If you didn’t learn accounting in school, no worries. You can either teach yourself using books, or check out free accounting courses online.

5. Microsoft Excel

Most people reading this probably have a basic understanding of Microsoft Excel Spreadsheet. While this is a good start, there are so many powerful functionalities that are hidden, which could make your life a lot easier.

Excel is also a great asset to have whenever you’re looking for a job, as many corporations rely on Excel to organize and manage multiple parts of the business.

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Where to get started learning: With the popularity of Excel, you can find tons of free resources and videos online to learn. Check out Excel Exposure, Lynda, and Excel with Business.

6. Blogging/Vlogging

Blogging is a powerful tool if you want to spread your ideas, build your brand, or grow your business. Since it was introduced, blogging has taken on a life of its own, and today there are ~2M blog posts being written on a daily basis.

Where to get started learning: Anyone can start blogging today. All you need is a content-management system like WordPress, which is completely free. Personally, I think the best way to start learning how to blog is to just start writing. There are techniques you can learn on how to promote your blog, but the best way to grow your blog is to write great content.

7. Weight training

Yes, weight training is a skill. It’s not as advanced as learning how to code, nor will it take as long as learning a new language, if you just want to learn the basics.

We’re not promising that you’ll get a body like Arnold Schwarzenegger, but you will see much faster results for whatever goal you have, just by understanding how to workout properly. And of course, when you’re dealing with an activity that involves physical strain, you’ll always want to caution yourself.

Where to get started learning: There are amazing body builders that are sharing all of their secrets for free on Youtube. You can check out Bodybuilding.com’s Youtube channel to get started.

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8. Photo and video editing

In the digital world that we live in, from Youtube, Instagram, and Facebook, there is no avoiding photos and videos. In fact, social media has increasingly gone away from text sharing and almost everything to photo and video editing.

Where to get started learning: For photo editing, you can use Photoshop. For video editing, you can use iMovie or Final Cut Pro. Keep in mind, there are dozens of editing software tools for video and photo editing, but what’s more important are your editing skills, not the tool itself.

Check out education websites like CreativeLIVE or Skillshare, where you can learn from experts themselves on how to best use design and software tools.

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