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10 Must-Have Life Skills For Great Managers

10 Must-Have Life Skills For Great Managers

Horrible bosses are everywhere on TV and in the movies. If they’re not tyrants who insult, harass, or hurl packages at their staff, they’re cold-hearted cynics who steal ideas and take the credit. Or, they’re bumbling louts forced to buy themselves a “World’s Best Boss” mug.

Sure, these portrayals are farfetched (well, most of them), but they also sprout from grains of truth. We’ve all known managers who drove us to quit our jobs or wish that we could.

But here’s what’s interesting: It’s rarely the experience, education, or technical skills of these bosses we gripe about. We’re far more concerned with their “life skills”.

Take the self-reflection quiz at the end of each section to rate yourself on these 10 must-have life skills for managers. For improvement ideas, download the full workbook.

1. Empower Other People To Lead

Among the most common job complaints is this: I don’t get enough opportunities for development. Ambitious employees embrace the chance to be challenged and become energized at the prospect of demonstrating their versatility and potential. Offering leadership opportunities is a surefire way to develop and keep your best employees. A great manager is always teaching and empowering employees with opportunities to make decisions and develop new skills.

Are you an empowering manager? Take the quiz.

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Empower Other People to Lead

    2. Demonstrate Humility

    Nothing breeds an “us vs. them” mentality faster than a manager who makes employees feel beneath them. When you display humility as a manager, you signal to your team that it’s OK to show weakness and that failure is simply a bump on the path to success. Your employees will in turn feel emboldened to take risks and be resilient in the face of setbacks. A great manager knows that it’s possible to demonstrate confidence and maintain a leadership position without arrogance, ego, entitlement, or pride. They’re able to admit weakness, show a willingness to learn, take responsibility for failure, and credit others for success.

    Are you a humble manager? Take the quiz.

    Demonstrate Humility

      3. Write With Clarity

      Whether you’re leading a small team, large department, or your own company, clear written communication is a must-have skill. Ironically, communication is often dismissed as a “soft skill,” yet employees regularly point to unclear communication as a trait they dislike about upper management. Great managers invest time and thought when crafting written communication to their teams. They write concisely and clearly, keeping their employees’ perspectives in mind, and take care to avoid jargon, complicated words, and long sentences.

      Do you write with clarity? Take the quiz.

      Write With Clarity

        4. Use Positive Body Language

        Our body language communicates much more than the words we speak. As a manager you can inadvertently quash creativity and morale with subtle facial expressions and shifts in body position that convey annoyance or resistance. Negative body language also can make you less likeable. And if your employees don’t like you, they won’t listen to you, trust you, or feel motivated to exceed your expectations. Great managers keep their body language and spoken words in sync and balance a confident physical presence with gestures, smiling, and eye contact to convey empathy and warmth.

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        How positive is your body language? Take the quiz.

        Use Positive Body Language

          5. Be Generous With Praise

          Have you ever worked for a “no news is good news” boss? You know, the type who only calls you into her office if she has bad news or criticism to offer? Don’t be that kind of manager! If your employees don’t feel appreciated, they’ll stop caring about their job. Wouldn’t you rather have employees who love showing you their work, sharing creative ideas, and including you in problem-solving discussions? Being generous with authentic praise is a core trait of a great manager. They recognize effort and achievement privately and publicly, and lay the groundwork for praise by setting both achievable and stretch goals.

          Are you generous with praise? Take the quiz.

          Be Generous With Praise

            6. Be Thoughtful With Criticism

            No one enjoys receiving criticism, but when delivered effectively, critical feedback is essential for developing skills and overcoming weaknesses. Unfortunately, most managers aren’t great at giving feedback; either they’re too harsh and direct or too soft and unclear. The good news: giving effective feedback is a skill that can be learned and practiced. Great managers always keep their emotions in check and their facts straight when delivering criticism, and keep the recipient’s growth and development at heart.

            Do you give criticism thoughtfully? Take the quiz.

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            Be Thoughtful With Criticism

              7. Respect Other People’s Time

              If you’re managing a team, a department, or an entire company, you’re busy — everyone gets it. But being chronically late to meetings, appointments, and events isn’t a symptom of being busy or important; it’s a sign of disrespect for others and a lack of discipline for yourself. When you no-show, cancel at the last minute, or arrive late, you disrupt the productivity of your team and send the message: I am more important than you, and my time is more valuable.  Great managers communicate integrity and earn respect and trust by being punctual, attentive, and ending meetings on time.

              Are you respectful of other people’s time? Take the quiz.

              Respect Other People's Time

                8. Like and Be Liked

                Research shows we like people who like us — who ask us questions and pay us compliments, who possess similar interests, backgrounds, and attitudes. As a manager, you can use this fact to your advantage: By being more likable, in an authentic way, you can increase employee loyalty and engagement. Most important, your employees will open up to you in ways they otherwise wouldn’t. For instance, compared to employees who feel neutral about your personality, those who adore you might be more willing to trust you with their creative ideas, share their concerns, or pull a longer shift when you most need their help.

                Are you a likable manager? Take the quiz.

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                Like and Be Liked

                  9. Show Up To Be Nowhere Else

                  You know the feeling: You’re talking to someone with great enthusiasm, but you’re not getting their full attention. You can hear a keyboard clacking or papers rustling, or you notice them stealing glances at their phone. You feel deflated. Why bother talking to someone whose mind is elsewhere? And if that person is your manager — whose respect you covet — it can feel even worse. Great managers “show up to be nowhere else”; they use active listening skills, stay engaged in the conversation, and are attentive to details.

                  Are you a present, engaged manager? Take the quiz.

                  Show Up To Be Nowhere Else

                    10. Communicate High Expectations

                    We’re all affected by what our mentors, teachers, and managers expect of us. When they convey higher expectations of us than we have for ourselves, we tend to believe we can succeed — and therefore often do. As a manager, you can put this concept to good use. Communicate high expectations to your employees via verbal and nonverbal cues and you’ll boost their self-esteem and performance, setting the stage for a more engaged, productive workforce. It’s easy to do with employees who already exceed expectations; the greater challenge is conveying high expectations to everyone else. Great managers encourage all their employees, not just those who consistently outperform.

                    Do you communicate high expectations? Take the quiz.

                    Communicate High Expectations

                      10 Must-Have Life Skills for Great Managers

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                        Published on January 7, 2021

                        How To Train Yourself When You Lack Attention To Details

                        How To Train Yourself When You Lack Attention To Details

                        Some people see the trees for the forest, and some see only the forest, meaning they lack strong attention to detail. But even if you’re one of the people who take a macro rather than a micro view, true professionalism requires balancing both.

                        If focusing on the fine points is not your forte, you will benefit from training yourself to pay attention to details. You will profit by saving yourself time, effort, money, and credibility.

                        Why Training Yourself in Attention to Details Pays Off

                        You add value to your organization when you make the effort to ensure that you performed your work thoroughly and effectively. This is why job postings often list “attention to details” among the required skills.

                        When you present your supervisor or client with well-completed, high-quality work the first time, it maximizes your value and minimizes wasted time. Detail-oriented people are also more adept at catching mistakes that could lead to costly blunders.

                        Moreover, attention to detail is an indicator of possessing other in-demand employee qualities, such as organization, thoroughness, and focus. In some professions, such as accounting, engineering, medical research, and more, you can only excel if you have trained yourself to pay attention to details.

                        In other professions, possessing strong attention to detail is the very quality that will get you promoted to a position where you will be asked to consider the big picture.

                        Finally, if you are the “go-to” details person, everyone else on the team can relax a bit. They know the project is in good hands and will likely throw you more projects as a reward. This will ultimately lead to your advancement.

                        3 Important Aspects of Becoming More Detail-Oriented

                        Here are the 3 important things you need to learn if you want to remedy your lack of attention to detail:

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                        1. Respect deadlines
                        2. Understand the work-flow plan
                        3. Build in time to mess up

                        1. Respect Deadlines

                        Deadlines lend all projects a finish line. One smart idea is to take the given deadline and work backward from it, calculating when your piece of the project is due. Then, if you stick to the proscribed schedule for completing the mini-projects that you have, you will never miss a deadline.

                        One important note on this: It is smarter to stick to the deadline and turn in work that merits a “B+” than to blow the deadline with “A” work. Chances are, through revision and suggested changes from others on the team, you can bring up your B+ work to an A later. But if you disregard deadlines, you will lose the respect of your boss and fellow teammates.

                        2. Understand the Work-Flow Plan

                        Your team is developing work in conjunction with other teams who have projects and deadlines of their own. When you grasp the whole work-flow plan, you may be able to either add insight to the greater project or to your own smaller piece of it that others at the firm will consider valuable.

                        3. Build in Time to Mess Up

                        You can expect that “what can go wrong will go wrong.” Don’t overpromise on deadlines. Something likely will mess up, but when it does if you built in the time to fix it, those around you won’t freak out.

                        Chances are, you already give your attention to several details. Take heart. You can do this! You can overcome your lack of attention to detail and become more detail-oriented.

                        For starters, consider this: Most people take the time and put in extra effort into the activities or undertakings that matter to them most. Training yourself to become more detail-oriented can mean adopting a similar pattern of behavior.

                        Apply the same attention you give to your appearance. Are you a meticulous dresser? Do you pay attention to how you pair patterns and colors, and how you accessorize a particular outfit?

                        This is the same system to use when you lack attention to detail with your work. Give every item careful consideration so that each one contributes to the perfectly pieced-together whole.

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                        Assemble the ingredients the way you do when you cook. Cooking and baking from scratch require close attention to details as you measure and add each ingredient in sequence, and you time everything so that the meal comes together at the same time.

                        Similarly, your work product requires you to gauge whether all the ingredients have been added and that your final product is delivered on time.

                        Organize your business network like you do your social contacts. If you follow a broad base of friends and acquaintances on social media, you can apply similar skills to stay up-to-date on details associated with business acquaintances.

                        When you meet somebody who could be influential to your career or a resource for improving your skills, follow that person on social media. Respond to their posts to keep the lines of communication flowing.

                        12 Tips to Help You if You Lack Attention to Detail

                        Teaching yourself to take note of important details involves sharpening your perceptions and thinking ahead. The following tips will help you adopt these practices. Master these habits when training yourself to become detail-oriented.

                        1. Learn to Listen Well

                        You will pick up relevant information and needed nuance when you apply the skills of active listening. In conversations, train yourself to make eye contact, give your undivided attention to the speaker, and ask pertinent follow-up questions.

                        Training yourself to pay better attention to details in conversations includes learning to fully concentrate on what others have to say. If you find it hard, there’s no harm in taking notes on what they say.

                        2. Pay Attention to Social Cues

                        Make a point of noticing body language and facial expressions that provide insights into how others perceive a situation. Social cues offer details that give you an understanding of how words and actions impact others. The infamous character Michael Scott of the television show “The Office” epitomizes the consequences of not paying attention to others’ body language.[1]

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                        3. Follow Rules

                        Rules and protocols usually come about from lessons learned and are put in place to avoid further mishaps—whether from a safety or efficiency standpoint. If you’re given step-by-step procedures to follow, check them off as you go. Also, return to the rules at the project’s end just to make sure you adhered to them all.

                        4. Take Notes

                        Note-taking is a way to boost your retention and gives you something to refer back to when you need to keep track of pertinent details. You will also heighten your focus as you listen for relevant information. Review your notes shortly after the meeting or conversation and highlight the content that you intend to apply.

                        5. Prioritize What Needs Your Attention Now

                        When you have a full slate of work that demands your attention, take a few moments to sort assignments from most to least urgent. Keep a calendar, spreadsheet, or project planning software up-to-date with schedules and deadlines to help you stay organized.

                        As you tackle each urgent assignment, give it your full attention so no details are missed. Give yourself ample time—especially if you tend to be someone who waits until the last minute—as rushing can make you overlook important details.

                        6. Have a Detail-Oriented Assistant Check Your Work

                        If you lack attention to detail, then it makes sense to seek help from someone detail-oriented. If you have this option, take advantage of it. Two sets of eyes are better than one. Just be sure to credit your assistant for their help once the project is completed.

                        7. Learn the Rules of Writing Well

                        English is a difficult language, and grammar, punctuation, and spelling can all sabotage you unless you pay attention to detail. When in doubt, look it up. Free to use website services such as Grammarly can help.

                        8. Proofread Before You Hit Send

                        Nothing is perfect in its first draft. If you lack attention to detail, then put in the extra effort before submitting things. Before you send off any written work, check carefully not only for misspellings and incomplete sentences but also for improper tone, inappropriate colloquialisms, and inconsistent formatting. When your written communications are error-free, they will have their intended impact.

                        9. Minimize Distractions

                        It is impossible to stay focused when colleagues carry on conversations nearby or your mobile notifications ding you throughout the day. Do your best to limit distractions.

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                        If you are working where there is a lot of noise or side activity, try wearing noise-canceling headphones or seeking out a quiet corner. Disable your notifications when you need to focus, and resolve to only check them after you have completed your assignment.

                        10. Take Breaks

                        It may sound counter-intuitive to stop and take a walk, but it’s necessary. Walk away from the screen. Moving from one task to the next across the span of your workday is a recipe for brain fatigue. Give your brain a recess time when you come to a natural stopping place or after you complete one project and before you start the next. These short pauses are necessary for sorting through all the details needed for coming up with successful solutions.

                        11. Make Time for Reflection

                        At the end of a workday, take a few minutes to go over the day’s events in your mind. What was said or relayed in conversations? What is the status of the projects you worked on? What else occurred that you should pay attention to? Could there have been any details you might have missed that you should address tomorrow?

                        12. Keep a Detailed To-Do List

                        This simple organizational tool is your best ally for getting your work done on time and for paying attention to the details. If you are pressed for time (and who isn’t?), write your list to coordinate with dayparts.

                        Allot a certain number of hours to complete each task, do it, and then check it off. Nothing feels more rewarding than completing all the tasks on your list. But if you can’t finish them, then carry them over to the following day.

                        Final Thoughts

                        Details may seem small, but they can become a lot larger when they are overlooked. If you know you lack attention to detail, commit to training yourself to embrace the many facets that can help you consistently excel in the tasks you set out to accomplish.

                        When you begin to catch your mistakes in advance or apply the tidbits of information you gathered from paying close attention, you will know that you have trained yourself in the fundamentals of becoming detail-oriented. After that, you should start hearing the phrase “Great job!” more often.

                        More Tips on Boosting Your Attention to Detail

                        Featured photo credit: Cristina Gottardi via unsplash.com

                        Reference

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