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This Simple Sentence Can Increase Your Credibility

This Simple Sentence Can Increase Your Credibility

Do you want people to instantly find you more likeable? Do you want to come across as trustworthy? What if I told you that one simple sentence could do just that? Well, researchers at Harvard University have conducted a study, published in the journal Social Psychological and Personality Sciencethat found the very sentence that does the job. And what exactly is the sentence?

“I’m sorry about the rain!”

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Okay, it’s not exactly what the sentence is but what it represents. The study found that apologising for circumstances outside of your control makes you come across as more credible, likeable and honest. People who use superfluous apologies tend to be welcomed more warmly by strangers than those who do not.

So what exactly did the experiment involve and what do the results really mean?

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The Experiment

Several experiments were undertaken using different scenarios. The most compelling experiment involved a male actor that approached 65 people at a rainy train station over two days. He requested to borrow random people’s phones – half the time adding that he was sorry about the rain before his request, while with the other half he just asked to borrow the phone without the initial apology. Amazingly, without the apology only 9% of the people asked found him trustworthy enough to let him borrow their phone whereas adding the apology about the rain saw that jump to 47% of instances where people gladly handed over their phone to him. That raised his credibility by 38%.

The researchers tried this with two other scenarios which involved asking people to watch a video or imagine the situation instead. One experiment involved asking participants to imagine they were heading out into the rain to greet a second-hand iPod seller. They were asked whether or not they would find the seller more trustworthy if he apologised for the rain first, and again, the participants rated him as more trustworthy when using the phrase than without.

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People were asked to watch a video of somebody approaching passengers of a delayed flight asking to borrow their mobile phone. They were asked to imagine they were the passenger being asked and what their response would be. When they witnessed the person apologising on the video before making the request the participant was much more likely to acknowledge credibility and say they would hand over their phone.

What Do The Results Mean?

It seems the unnecessary apology creates a sense of empathy towards the asker and when we only have split seconds to make the decision, it sways us to think that this person is trustworthy. It is also thought to be an effective way to open up communication with the other person creating an invitation to respond in a positive way. The researchers describe that the apologiser “communicates that he has taken the victim’s perspective, acknowledge adversity and expresses regret.” 

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The idea that the person on the receiving end is a victim shows that there is a certain vulnerability in the situation and by apologising we are acknowledging that, not only do we realise this, but that we’re sorry for putting them in the situation in the first place. We are therefore diffusing the victim mentality and putting ourselves on the same level – it’s showing that we care.

Should We Apply This?

In a word – yes. Quite clearly the value of an apology for something outside of our control is high. If you find yourself in a situation where you need to ask someone for a favour and need their willingness to cooperate then you will be mightily more successful if you add in a little superfluous phrase before the request.

Or, of course, next time you’re out in a rainstorm try turning to your fellow comrades and apologising for it – their opinion of you may just go up.

Featured photo credit: Silvia Sala via albumarium.com

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Jenny Marchal

A passionate writer who loves sharing about positive psychology.

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Last Updated on October 16, 2019

5 Powerful Ways for Building Fulfilling Relationships

5 Powerful Ways for Building Fulfilling Relationships

We all have relationships. We have acquaintances, relatives, colleagues, neighbors and friends. However, for a large percentage of us, many of these relationships are not fulfilling.

They are unfulfilling because they lack real strength; and they lack real strength because they lack real depth.

Unfortunately, in today’s society, we tend to have shallow, superficial relationships with others, and it’s extremely hard for this kind of relationships to provide anything more than faint satisfaction.

I’d like to show you, based on my experience as a communication and confidence coach, how you can add a significant amount of depth, and thus strength, to your relationships and make your social life a whole lot more meaningful.

Here’re 5 simple yet powerful ways for meaningful relationships building:

1. Meet More People

This is an apparent paradox, but the quality of the people you meet has considerably to do with the quantity of people you meet.

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If you don’t know a lot of people and you barely meet one or two new people every season of the year, considering the variety of individuals out there, you won’t meet very often people who are a good match with you in terms of personality, interests and values.

And since this natural match plays a huge part in building strong relationships, you’ll just as seldom have the opportunity to develop strong relationships.

Conversely, if you go out a lot, you meet a lot of new people and you constantly expand your social circle, you’re much more likely to meet people you match up well with, and these people have a tremendous potential to become good friends, reliable partners, etc.

This is why it’s important to meet more people.

2. Talk about the Things That Matter To You

A relationship becomes the strongest when two people discover they believe in the same things and have similar interests. It’s these commonalities regarding values and interests that create the strongest emotional connection.

I’ve noticed that many people keep conversations shallow. They talk about trivial stuff such as the weather, what’s on TV, the lives of various movie stars, but they rarely talk about what really matters to them in life. This is a mistake from my perspective, because it’s the perfect method for a relationship to not develop.

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Talk about the things that truly matter to you and give others a chance to know what you care about and what you believe in. If they believe in the same things and they care about the same things, they’ll eagerly let you know. Thus you’ll find meaningful common ground and you’ll feel more connected.

3. Express Vulnerability

Many people try to come off as perfect. They don’t talk about their failures, they hide their shortcomings and they never say anything that could embarrass them.

This is all just a facade though. You may appear perfect to some, but you know you’re not perfect and they know that too. You’re only human and humans have flaws.

However, by hiding your flaws, what you do succeed in is appearing cold and impersonal. You seem like a marble statue rather than a real person. And this makes it very hard for anyone to connect with you emotionally.

Humans connect with other humans, not with ideals. Keep this in mind and don’t be afraid to let your vulnerability and your humanity show. This is what takes a relationship to the next level.

Take a look at this article and find out Why Showing Vulnerability Actually Proves Your Strength.

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4. Have Integrity

Integrity, as I see it, is the alignment between your thoughts, your words and your actions. When you say what you think and you do what you said you’ll do, you have integrity.

This is a crucial trait because if you have integrity, people can trust you. They can trust you to give them an honest feedback, even when it’s hard to shallow, and they can trust you to keep your promises.

This trust is one of the central pillars of a strong relationship, both in your personal and your professional life. So, as challenging as it can be sometimes, always try to have integrity.

Be honest with the people around you, even when this will initially hurt them. It’s more important for them to trust you than to not feel hurt. And always do what you promised. Even better, think twice before you promise anything, and only promise what you really can and you are willing to do.

5. Be There for Others

Another central pillar of strong relationships is support. Connections between people grow sturdy if they can rely on each other for support when it’s needed, whether that support means a few kind words or several massive actions.

Of course, you can’t be there for everybody, all the time. Your time, energy and other resources are limited. But what you can do is identify the genuinely important people in your life and then seek to be there as much as possible, at least for them.

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Your support will help them practically, and it will comfort them emotionally; which makes one hell of a difference in a relationship.

The Bottom Line

With the right mindset and the right behavior, you can strengthen a wide range of relationships in your life and advance them as far as they can be advanced.

And with strong relationships, not only that you feel more fulfilled, but you feel more connected to the entire world. You feel that your life has real value, you have more fun and you live in the moment. An entire world of opportunities opens up in front of you.

Then your task is to simply walk through the open doors.

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Featured photo credit: Proxyclick Visitor Management System via unsplash.com

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