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How Focusing on the Positives Can Be Counterproductive

How Focusing on the Positives Can Be Counterproductive

Whenever something bad happens or we’re feeling down, people will often tell us to keep our chin up—to look for the silver lining and keep focusing on the positives. The truth is that sometimes this is unhelpful and patronizing. When we are feeling sad or angry, when we’ve been through a rough time, we need our feelings validated and we need to acknowledge the negativity in a healthy way in order to move forward.

That doesn’t mean that we should wallow in bad feelings and harbor destructive tendencies. Instead we need to look for opportunities to see the bright side in healthy and constructive ways. We also need to give attention to negativity and address the things that are uncomfortable and unpleasant.

It’s important to find healthy ways of focusing on the positives.

When we face adversity, it’s vital to keep things in perspective so that we don’t spiral into depression and despair. Having an attitude of appreciation and gratitude about the things that are going right will help to balance our negative feelings. A good way to do this is to consider two things. Firstly, things can always be worse. Secondly, if things can’t get any worse, they can only get better.

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We should maintain awareness of privilege and ask ourselves, in the scheme of things, how bad is our situation really? Does what we are going through impact our physical safety and our health? Will it change our life dramatically in the long term? Or is it a minor hiccup, only causing us temporary discomfort and inconvenience? Often our emotional reactions are exaggerated because we are accustomed to a certain lifestyle or pattern and when things go wrong and our comfort zone is compromised, we can overreact. That is not to say that our initial feelings aren’t valid, but a brief moment of reflection will allow us to separate our immediate and reactive response from what is actually an appropriate and warranted reaction in a given situation.

It is precisely in the face of misfortune when experiencing joy is vital. There should be no guilt or shame for taking pleasure in the things that make us happy, even when a situation calls for grief or sadness. Laughter is indeed the best medicine and reminding ourselves about the things we love and the things that make us happy, in the midst of a crisis, is a good way to even out our emotions and help bring things into perspective. It gives us the relief and motivation we need to energize ourselves to get through hardship.

Living in the moment will take us away from the response to a bad situation that is often playing out in our minds rather than in reality. Often the psychological effects of a run of bad luck can be very powerful and crippling, stopping us from doing even simple day-to-day activities. Having a distraction from the drama and focusing on the positives in a healthy way, is best achieved by paying attention to the present. Sharpening our awareness of exactly what we are doing and where we are right now can be a potent strategy to take our mind off things.

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The good things in life are already good; let’s not taint them.

While putting things in perspective may inevitably mean making comparisons, we should be careful to avoid taking pleasure in others’ suffering. Schadenfreude is a German word meaning literally “harm-joy.” It refers to the feelings of happiness we can experience when we see others in a worse situation than ourselves. This is unnecessary and counterproductive. When we take pleasure in others’ suffering to feel good about ourselves, we inevitably assume others are doing the same to us when we find ourselves in crisis. Our attitude towards others will always inform how we think people see us too.

Instead of indulging in our privilege to boost our mood or self esteem, it is more constructive and kinder to understand our privilege and use it to promote empathy. Thinking about the good things in our life in comparison to the injustices others experience is important—not to serve the purpose of giving us satisfaction or pleasure, but instead to give us clarity and context. It should make us want to alleviate the suffering of others.

Altruism is cyclical. The more we connect with others and contribute to their well being, the more we find ourselves on the receiving end of the same generosity and affection and furthermore, the more we want to participate in the exchange. That doesn’t mean ignoring or shying away from trouble or ill feeling. It simply means using our common humanity and our shared experiences, even when they are painful, to raise each other up.

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Focusing on the positives and staying present shouldn’t result in a refusal to reflect on our past experiences or look forward to brighter horizons. Being mindful and present doesn’t mean disconnecting from the one thing that is unique to our human species: contemplation. In fact, mindfulness enhances this quality. The clearer our mind, the less clouded we are by irrationality, the more we are able to make sense of our past experiences in order to move forward.

While focusing on the positives in a self serving way can be counterproductive, we don’t need to spend our time dwelling on the negatives in order to extract value from our tribulations. Acknowledging our disappointment, feelings of betrayal, sadness, anger, jealousy and frustration is healthy, but it’s not necessary to feel obligated to indulge in ill feeling or lament injustice. It is perfectly normal and acceptable to respond appropriately to any situation that upsets us without needing to over analyze every aspect of it. However, to ignore these feelings or distract ourselves from dealing with them will only cause them to fester and grow. The result is a destructive and burdensome force that could have been prevented and avoided.

The negatives need our close attention.

Learning life’s lessons means living a life of complexity and diversity. We need the ebb and flow; the ups and downs to be able to make that distinction. How will we ever truly know and appreciate happiness if we never experience loneliness or sadness?

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Our endurance and resilience only flourishes when we are challenged and this in turn compels us to contribute and participate in life. It inspires us to want to make a difference.

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Diane Koopman

Writer, Author, Novelist, Self-Publisher

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Last Updated on April 11, 2019

How to Improve Communication Skills for Workplace Success

How to Improve Communication Skills for Workplace Success

Possessing strong communication skills will help you in every phase of your life. This is especially true in the workplace.

I have personally worked with several leaders who were masters of communication. A few were wonderful speakers who could tell a great story and get everyone in the room engaged. Those of us in attendance would walk away feeling inspired and eager to help with what came next. Others were very skilled at sharing a clear direction and job expectations.

I knew exactly what was expected of me and how to achieve my goals. This was the foundation of an energized and vibrant role I was in. What I have found is strong communication skills are incredibly helpful and sometimes critical in how well we perform at work.

Here we will take a look at how to improve communication skills for workplace success.

How Communication Skills Help Your Success

Strong communication skills pave the way for success in many ways. Let’s look at a few of the big ones.

Create a Positive Experience

Here are two examples of how well developed communication skills helps create a positive experience:

When I first moved to the city I now live in, I began a job search. Prior to my first live interview, I was told an address to go to. Upon arriving at the address provided, I drove around and around attempting to find the location. After 15 minutes of circling and looking for the address, I finally grabbed a parking spot and set out on foot.

What I discovered was the address was actually down an alley and only had the number over the door. No sign for the actual company. The person that gave me those very unclear directions provided a bad experience for me.

Had they communicated the directions to get there in a clear manner, my experience would have been much better. Instead the entire experience started off poorly and colored the entire meeting.

As a recruiter, I frequently provide potential candidates with information about a job I’m speaking to them about. In order to do this, I also provide a picture of the overall company, the group they might be joining, and how their role fits in and impacts the entire company.

Time and time again I have been told by candidates that I have provided the clearest picture of a company and role they have ever heard. They have a positive experience when I clearly communicate to them. Even when the position does not work out for them, often times they will want to stay in touch with me due to the open communication and beneficial experience they had during the interviewing process.

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Strong communication skills will provide a positive experience in virtually any interaction you have with someone.

Help Leadership Skills

It’s certainly a skill all its own to be able to lead others.

Being a mentor and guiding others towards success is a major hallmark of great leaders. Another characteristic of effective leaders is the ability to communicate clearly.

As I referenced above, having a leader who can plainly articulate the company’s mission and direction goes a really long way towards being the Captain of the boat that others want to follow. It’s like saying “here’s our destination and this is how we are going to get there” in a way that everyone can get on board with.

Another critical component of everyone helping to sail the boat in the right direction is knowing what your portion is all about. How are you helping the boat move towards its destination in the manner than is consistent with the leaders’ vision?

If you have a boss or a manager that can show you what it takes for not only you to be successful, but also how your performance helps the company’s success then you’ve got a winner. A boss with superior communication skills.

Build Better Teams

Most of us work in teams of some sort or another. During the course of my career, I have led teams up to 80 and also been an individual contributor.

In my individual contributor roles, I have been part of a larger team. Even if you are in business for yourself, you have to interact with others in one manner or another.

If you have strong communication skills, it helps to build better teams. This is true whether you are in an IT department with 100 other fellow programmers or if you own your own business and have customers or vendors you communicate with.

When you showcase your robust ability to communicate well with others while interacting with them, you are building a better team.

Now let’s jump in to how to improve communication skills to help you pave the way for your workplace success.

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How to Improve Communication Skills for Workplace Success

There are many tips, tricks, and techniques to improve communication skills. I don’t want to overwhelm you with too much information, so let’s focus on the things that will provide the biggest return on your time investment.

Most of these tips will be fairly easy to become aware of but will take time and effort to implement. So let’s go!

1. Listen

Ever heard the saying you have two ears and one mouth for a reason? If you haven’t, then here’s the reason:

Being a good listener is half the equation to being a good communicator.

People who have the ability to really listen to someone can then actually answer questions in a meaningful way. If you don’t make the effort to actively listen, then you are really doing yourself and the other person a disservice in the communication department.

Know that person who is chomping at the bit to open his or her mouth the second you stop talking? Don’t be that person. They haven’t listened to at least 1/2 of what you’ve said. Therefore the words that spill out of their mouth are going to be about 1/2 relevant to what you just said.

Listen to someone completely and be comfortable with short periods of silence. Work on your listening skills first and foremost.

2. Know Your Audience

Knowing your audience is another critical component to having strong communication skills. The way you interact with your manager should be different than how you interact with your kids. This isn’t to say you need to be a different person with everyone you interact with. Far from it.

Here is a good way to think about it:

Imagine using your the same choice of words and body language you use with your spouse while interacting with your boss. That puts things in a graphic light!

You want to ensure you are using the type of communication most relevant to your audience.

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3. Minimize

I have lunch with a business associate about 3 times a year. We’ve been talking for several years now about putting a business deal together.

He is one of those people that simply overwhelms others with a lot of words. Sometimes when I ask him a question, I get buried beneath such an avalanche of words that I’m more confused than when I asked the question. Needless to say this is most likely a large portion of why we never put the deal together.

Don’t be like my lunch business associate. The goal of talking to or communicating with someone is to share actual information. The goal is not to confuse someone, it’s to provide clarity in many cases.

State what needs to be stated as succinctly as possible. That doesn’t mean you can’t have some pleasant conversation about the weather too.

The point is to not create such an onslaught of words and information that the other person walks away more confused than when they started.

4. Over Communicate

So this probably sounds completely counter intuitive to what I just wrote about minimizing your communication. It seems like it might be but it’s not.

What I mean by over communicating is ensuring that the other person understands the important parts of what you are sharing with them. This can be done simply yet effectively. Here’s a good example:

Most companies have open enrollment for benefits for the employees in the fall. The company I work for has open enrollment from November 1 to 15. The benefits department will send out a communication to all employees around October 1st, letting them know open enrollment is right around the corner and any major changes that year. There’s also a phone number and email for people to contact them with any questions.

Two weeks later, we all get a follow up email with basically the same information. We get a 3rd communication the week before open enrollment and another one 1 day before it starts.

Finally we get 2 emails during enrollment reminding us when open enrollment ends.

There’s minimal information, it’s more of a reminder. This is effective over communication.

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5. Body Language

The final critical component to how to improve communication skills for workplace success is body language. This is something most of us have heard about before but, a reminder is probably a good idea.

When I am in a meeting with someone I am comfortable with, I tend to kind of slouch down in my chair and cross my arms. When I catch myself doing this, I sit up straight and uncross my arms. I remember that crossing arms can many times be interpreted as a sign of disagreement or conflict.

In general, the best rule of thumb is to work towards having open body language whenever possible at work. This means relaxing your posture, not crossing your arms, and looking people in the eye when speaking with them.

When you are speaking in front of others, stand up straight and speak in a clear voice. This will convey confidence in your words.

Conclusion

Possessing strong communication skills will help you in many facets of your life and most certainly in the workplace.

Good communication helps create better teams, positive experiences with those we interact with, and are critical for leadership.

There are numerous tactics and techniques to be used to improve communication skills. Here we’ve reviewed how to improve communication skills for workplace success.

Now go communicate your way to success.

More Resources About Effective Communication

Featured photo credit: HIVAN ARVIZU via unsplash.com

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